2020 GENESIS G80 service schedule
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Looking For more detailed information? This Quick Reference Guide does not replace your vehicle’sOwner’s Manual. If you require additional information or are unsure of a specific issue, we recommend that you always refer to the vehicle’s Owner’s Manual or contact your authorized retailer of Genesis Branded Products. The information contained in this Quick Reference Guide is correct at the time of printing; however, specifications and equipment can change without notice. No warranty or guarantee is being extended in this Quick Reference Guide, and Genesis Brand reserves the right to change product specifications and equipment at any time without incurring obligations. Some vehicles are shown with optional equipment.
MAINTENANCE
Low tire pressure indicator /
TPMS malfunction indicator
Scheduled Maintenance(Normal Usage)3.8L / 5.0L3.3T
Engine Oil And FilterReplace7,500 or 12 mos.Replace6,000 or 12 mos.
Fuel AdditivesAdd7,500 or 12 mos.Add6,000 or 12 mos.
Tire RotationPerform7,500 or 12 mos.Perform6,000 or 12 mos.
Vacuum Hose
Inspect7,500 or 12 mos.Inspect6,000 or 12 mos.
Air Conditioning Refrigerant
Brake Hoses & Lines
Drive Shafts & Boots
Exhaust Pipe & Muffler
Front Brake Disc/Pads, Calipers
Rear Brake Disc/Pads
Steering Gear Box, Linkage & Boots/ Lower Arm Ball Joint, Upper Arm Ball Joint
Suspension Mounting Bolts
Propeller Shaft
Air Cleaner FilerInspect7,500 or 12 mos.Inspect6,000 or 12 mos.
Replace22,500 or 36 mos.Replace18,000 or 36 mos.
Climate Control Air Filter (For Evaporator And Blower Unit)ReplaceEvery 12 mos.ReplaceEvery 12 mos.
Fuel Tank Air Filter
Inspect15,000 or 24 mos.Inspect12,000 or 24 mos.
Vapor Hose & Fuel Filler Cap, Fuel tank
Brake Fluid
Parking Brake
Fuel Filter
Fuel Lines, Fuel Hoses And ConnectionsInspect30,000 or 48 mos.Inspect24,000 or 48 mos.Front(AWD)/Rear Differential Oil
Valve Clearance (3.3T and 3.8L)Inspect60,000 or 72 mos.Inspect60,000 or 72 mos.
Drive BeltInspect
First 60,000 or 72 mos.InspectFirst 60,000 or 72 mos.
Subsequent, every 15,000 or 24 mos.InspectSubsequent, every 12,000 or 24 mos.
Spark Plugs (Iridium Coated)Replace105,000Replace42,000
CoolantReplace
First 120,000 or 120 mos.Replace
First 120,000 or 120 mos.
Subsequent, every 30,000 or 24 mos.Subsequent, every 30,000 or 24 mos.
Automatic Transmission FluidNo checks or services required for Normal Usage driving.
*Check the engine oil regularly between recommended oil change. Genesis Branded Vehicle recommend Quaker State oil.
*See Owner’s Manual for details.
☐ TIRE PRESSURE MONITORING SYSTEM (TPMS)- page 36
NOTE: Tire pressure may vary in colder temperatures causing the
low tire pressure indicator to illuminate. Inflate tires according to
the Tire Pressure Label located on the driver’s side door pillar.
☐ HOW TO DEFROST
1 Press the front defrost button.
2 Set to warmest temperature setting.
3 Set to highest fan speed.
☐ DEMONSTRATE AUTOMATIC CLIMATE CONTROL - page 15
☐ DEMONSTRATE HOW TO OPERATE WINDSHIELD WIPER AND
WASHER – page 10
☐DEMONSTRATE HOW TO SET CLOCK – page 29
NP150-G2020-AQ(Rev 08/18/20)Printing 08/21/20
GENESIS
G80
QUICK REFERENCE GUIDE
VOICE
RE COGNITION TIPS
Command ExampleBL UET OOTH®
Dial
Call
7 -1-4- 0-0-0- 8-8-8-8”
“Call John Smith ”
Command ExampleNA VIG ATION
Find Addr ess
2-3-4-5 1s t Stree t,
F oun tain Valle y”
C ommand Example
Loca ted on R earview Mirr or L OC AL SEAR CH
Find
ow e’s ® near me”
“S tarbuck s®”
Impr oving ho w you s tor e your con tacts can op timize your
Blue too th® Voic e R ecognition perf ormance:
• U se full names ins tead o f short or single-s yllable names
(“ John or Dad”)
• Avoid using special char acters/emojis or abbrevia tions
(“Dr .”) when sa ving contacts
Find
Sales Consultant Date Sales Manager Date
New Owner Date
Email
@
☐ INTRODUCTION AND LOCATION OF THE SERVICE
DEPARTMENT
☐ SET FIRST SERVICE VALET APPOINTMENT
☐ REVIEW FACTORY RECOMMENDED MAINTENANCE
SCHEDULE
☐ WAS THE CONDITION OF YOUR VEHICLE (AT DELIVERY)
TO YOUR SATISFACTION?
☐ GENESIS CONNECTED SERVICES
- Assist with creating a Genesis Owners account
- Assist with Genesis Connected Services enrollment
- Show Genesis Connected Services Users Manual
- Encourage customer to download the Genesis Intelligent
Assistant App
Page 22 of 23
GENESIS SERVICE VALET PROGRAM TERMS AND CONDITIONS
Program Coverage Summary
Genesis Service Valet is included for the first 3 years
or 36,000 miles, whichever comes first, of ownership.
Complimentary
ServicesService ValetComplimentary
Loaner VehicleMaintenance
Original Owner or
LesseeYe sYe sYe s
Subsequent Owner or
Lessee
Warranty
Only
Warranty
OnlyNo
See below for program terms and conditions.
Service Valet is available while your vehicle is receiving complimentary maintenance, wear items, or warranty repairs by an authorized Genesis retailer. Simply contact your authorized Genesis retailer’s Service Experience Manager\
or contact the Customer Care Center at 844-340-9741 to make your appointment. The retailer will work with you to arrange your pickup and delivery time and location.
• Valet appointments must be made at least 2 business days in advance.
• Valet area of coverage is valid only within an estimated 1 hour drive time distance (based on traffic, weather, and road conditions) from the participating retailer location to the pickup/delivery location.
• Valet pickup and delivery must occur during normal business hours. After-hours pickup and delivery are at the discretion of your participating retailer.
• You must notify your Genesis Service Experience Manager 1 business day i\
n advance if location or time of valet services changes. If a change or cancellation is not made at least 1 business day in advance, you may be charged a fee, or Service Valet may be cancelled.
• You will be charged a fee if you elect to extend the use of the courtesy replacement vehicle or delay the delivery of your vehicle.
• Prior to or at the time of your vehicle pickup, you will need to provide your valet with the following information if a courtesy replacement vehicle is needed:
• Insurance company name, policy number, and expiration date
• Driver’s license number, state, expiration, and date of birth
• Credit card number and expiration date (standard requirement for rental car use)
• The above information for any additional drivers
Genesis brand vehicle owner must provide the valet with the Genesis brand vehicle that is currently registered in compliance with local and state laws. Road tolls incurred during the Service Valet may be charged to the vehicle owner.
SERVICE VALET
We come to you and provide you with alternative transportation. While yo\
ur vehicle is being serviced under this program, qualified drivers will be provided\
a courtesy replacement Genesis brand vehicle at no additional cost. You must be at \
least 25 years of age (in most states) with a valid driver’s license to drive a loaner vehicle. Please provide your Service Advocate with the following information:
• Insurance company name, policy number, and expiration date
• Driver’s license number, state, expiration and birth date
• Credit card number and expiration date (standard requirement for rental car use)
• The above information for any additional drivers
Vehicle Eligibility
For original retail owners of the Genesis vehicle, all factory-recommended scheduled maintenance are covered for the first 3 years or 36,000 miles,\
whichever comes first. The Service Valet Program is applicable to all 2017 - 2019 \
model year Genesis brand vehicle United States specification vehicles purchased in \
the United States from authorized Genesis retailers. The program is not in effect o\
utside of the United States.
• Vehicle coverage begins on the date of first retail sale. Fleet vehicles are excluded from this program.
• If the vehicle becomes damaged (such as by accident, fire, act of natur\
e, etc.) and is subsequently titled salvaged, flooded, or reconstructed, it is no\
longer eligible for the benefits of the Genesis G80 complimentary maintenance Program.
Guidelines for Scheduling Maintenance
The Service Valet Program covers factory-recommended scheduled maintenan\
ce for the first 3 years or 36,000 miles, whichever comes first. Covered ma\
intenance costs include all labor and parts necessary to complete the factory reco\
mmended service. Having your vehicle serviced at the specified time/mile interva\
ls is critical in maintaining long-term durability. Failure to have your vehicle serviced at the specified interval may invalidate the warranty under certain circumstanc\
es.
If for any reason a service is missed, the authorized Genesis retailer w\
ill perform the next or missed major service.
Some owners may wish to have their oil changed more frequently. The cust\
omer must pay for any additional services performed on the vehicle. Service procedures not specifically referenced in the Genesis Customer Care Quick Reference\
Guide must be preauthorized by a Genesis District Parts and Service Manager.
COMPLIMENTARY LOANER VEHICLE
COMPLIMENTARY MAINTENANCE COVERAGE