Setting a Destination Using the Text
Entry Screen
Text entry field.
A
Automatic suggestions based on
the text you enter.
B
Information icon.
C
Search.
D
Keyboard settings.
E
Note: Select one of the suggestions to
copy the detail to the text entry field.
You can search by entering all or part of
the destination, such as the Address, POI
Category or Name, Intersection, City,
Latitude/Longitude, etc. Tips: If you do
not specify a location, the system will
use the current vehicle location. You can
specify a location by address, city, state
or zip code. For additional search support,
please visit: support.ford.com.
Note: Press the button in the top right-hand
corner of the main map to display estimated
time of arrival, remaining travel time or
distance to destination. Setting a Destination Using the Map
Screen
Re-center the map.
A
Selected location.
B
3D map rotation. Swipe left or
right.
C
Start route guidance.
D
Destination name.
E
Select the location on the map.
Select Start to begin route guidance.
Changing the Format of the Map
Display the map in one of the following
formats:
• A two-dimensional map with the
direction you are traveling toward the
top of the screen.
• A two-dimensional map with north
toward the top of the screen.
• A three-dimensional map with the
direction you are traveling toward the
front.
Zoom
Display more or less detail on the map.
437
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing SYNC™ 3E297558 E297559
Driver Assist (If Equipped)
Select this tile to adjust Driver Assist
features like Parking Aids, Lane Keeping
System, Pedestrian Detection, and
Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings
like windows, alarm, lighting, and MyKey
settings.
FordPass
Select this tile to adjust the FordPass
settings
General
Select this tile to adjust settings like
language, measurement units, or to reset
the system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and
off.
Automatic Updates
Select this tile to adjust the automatic
update settings.
Mobile Apps
Select this tile to adjust permissions,
enable, disable, and update mobile apps.
Display
Select this tile to adjust display settings
like brightness and auto dim. Charge Settings
(If Equipped)
Select this tile to adjust the electric vehicle
charge settings.
Voice Control
Select this tile to adjust voice control
settings like command confirmations and
displayed lists.
Navigation
(If Equipped)
Select this tile to adjust navigation settings
like map preferences and route guidance.
Multi Contour Seats
(If Equipped)
Select this tile to adjust the position and
massage function of your multi contour
seats.
Seats
(If Equipped)
Select this tile to adjust the lumbar
function of your seats.
Message Center
(If Equipped)
Select this tile to view vehicle messages.
Personal Profiles
(If Equipped)
Select this tile to adjust recalled memory
features when using personal profiles.
Valet Mode
(If Equipped)
Select this tile to enable and disable valet
mode.
Ambient Lighting
(If Equipped)
Select this tile to change the color or
intensity of the interior lighting.
444
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing SYNC™ 3
Brake System.......................................................
373
Diesel Exhaust Fluid Tank............................... 373
Engine...................................................................... 371
Fuel Tank............................................................... 372
Grease.................................................................... 374
Locks....................................................................... 373
Washer Reservoir................................................ 372
Capacities and Specifications - 3.5L Duratec..........................................................374
Air Conditioning System.................................. 374
Brake System....................................................... 378
Engine..................................................................... 375
Engine Coolant.................................................... 377
Fuel Tank................................................................ 377
Grease.................................................................... 379
Locks....................................................................... 379
Rear Axle............................................................... 379
Washer Reservoir............................................... 378
Capacities and Specifications - 3.5L Ecoboost™.................................................380
Air Conditioning System................................. 380
Brake System...................................................... 384
Engine..................................................................... 381
Engine Coolant................................................... 383
Fuel Tank.............................................................. 384
Grease.................................................................... 385
Locks...................................................................... 385
Rear Axle............................................................... 385
Washer Reservoir............................................... 384
Capacities and Specifications................362
Cargo Lamps..................................................107 Switching the Cargo Lamps Off.................... 107
Switching the Cargo Lamps On.................... 107
Car Wash See: Cleaning the Exterior............................... 316
Catalytic Converter - 3.5L Duratec/3.5L Ecoboost™..................................................163
On-Board Diagnostics System..................... 164
Changing a Bulb..........................................308 Front Clearance Lamp...................................... 310
Headlamp
............................................................ 309
High Mounted Stoplamps................................ 311
Interior Lamp........................................................ 312
License Plate Lamp............................................ 312
Reading Lamps.................................................... 312
Rear Lamps............................................................ 311
Side Direction Indicator..................................... 311
Sun Visor Mirror Lamp...................................... 313Changing a Fuse..........................................286
Fuses...................................................................... 286
Changing a Road Wheel...........................349 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 350
Front Jacking Points.......................................... 355
Installing a Road Wheel.................................. 358
Locking Lug Nuts................................................. 351
Rear Jacking Points........................................... 355
Removing a Road Wheel................................ 358
Removing a Wheel Trim.................................. 356
Stowing the Wheel and Vehicle Jack........360
Vehicle Jack......................................................... 354
Vehicles With a Spare Wheel......................... 351
Changing the 12V Battery
.........................303
Removing the Battery...................................... 303
Replacing the Battery...................................... 305
Changing the Engine Air Filter................296
Changing the Engine Oil and Oil Filter...............................................................294
Engine Lubrication for Severe Service Operation......................................................... 295
Changing the Front Wiper Blades.........307
Changing the Wi-Fi Hotspot Name or Password
.....................................................392
Checking MyKey System Status...............75
Checking the Wiper Blades......................307
Child Restraint and Seatbelt Maintenance.................................................50
Child Restraint Positioning
.........................40
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks
.........................................42
Left-Hand Side...................................................... 43
Right-Hand Side................................................... 43
Cigar Lighter
...................................................140
Cleaning Products........................................315
Cleaning the Engine
.....................................317
Cleaning the Exterior...................................316
Body Paintwork Preservation......................... 317
Cleaning the Chrome Trim.............................. 316
Cleaning the Headlamps................................. 316
Cleaning the Rear Window............................. 316
Sliding Door Tracks............................................. 317
Cleaning the Instrument Panel and Instrument Cluster Lens........................320
511
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index
Cleaning the Interior....................................318
Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats................................................ 318
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 320
Leather Interior.................................................... 319
Mirrors.................................................................... 320
Rear Windows..................................................... 320
Seatbelts............................................................... 319
Storage Compartments, Cup Holders and Ashtrays........................................................... 320
Suede Micro Fiber Fabric................................. 319
Cleaning the Wheels...................................321
Cleaning the Windows and Wiper Blades............................................................318
Clearing All MyKeys.......................................74
Climate Control..............................................121
Closing the Sliding Door...............................81 Closing the Sliding Door From Inside Your
Vehicle.................................................................. 81
Closing the Sliding Door From Outside Your Vehicle................................................................. 82
Closing the Sliding Door With the Remote Control................................................................ 85
Cold Weather Precautions
.......................254
Connected Vehicle......................................388 Connecting the Vehicle to a Mobile
Network........................................................... 388
Connected Vehicle Limitations..............388
Connected Vehicle Requirements
........388
Connected Vehicle – Troubleshooting - Vehicles With: Modem
...........................389
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3...........................390
Connecting a Bluetooth® Device - Vehicles Without: SYNC.........................397
Pairing a Device.................................................. 397
Connecting the Vehicle to a Mobile Network.......................................................388
Connecting FordPass to the Modem.........388
Enabling and Disabling the Modem...........388
What Is the Modem.......................................... 388
Connecting the Vehicle to a Wi-Fi Network.......................................................388
Coolant Check See: Engine Coolant Check........................... 298
Crash Sensors and Airbag Indicator.......60 Creating a MyKey............................................72
MyKey Information Messages.......................... 72
Creating a Wi-Fi Hotspot..........................392 Connecting a Device to the Wi-Fi
Hotspot............................................................. 392
Finding the Wi-Fi Hotspot Name and Password......................................................... 392
Cross Traffic Alert........................................224 Cross Traffic Alert behavior when trailer is
attached........................................................... 226
Cross Traffic Alert Indicator........................... 226
Cross Traffic Alert Information Messages.......................................................... 227
Cross Traffic Alert System Limitations...................................................... 226
Cross Traffic Alert System Sensors............226
Switching the System On and Off..............226
Using Cross Traffic Alert.................................. 224
Cruise Control...............................................206 Principle of Operation..................................... 206
Cruise control See: Using Cruise Control.............................. 206
Customer Assistance.................................266
D
Data Recording
..................................................11
Comfort, Convenience and Entertainment
Data....................................................................... 13
Event Data................................................................ 13
Service Data............................................................ 12
Services That Third Parties Provide...............14
Services That We Provide.................................. 14
Vehicles With a Modem...................................... 14
Vehicles With an Emergency Call System.................................................................. 15
Vehicles With SYNC............................................. 14
Daytime Running Lamps
...........................103
Type 1 - Conventional
(Non-Configurable)...................................... 103
Type 2 - Configurable........................................ 103
Declaration of Conformity
.......................508
Radio Frequency Statement........................ 508
Diesel Particulate Filter
...............................167
Diesel Particulate Filter Automatic
Regeneration................................................... 168
Diesel Particulate Filter Information Messages........................................................... 172
512
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index
Supported Media Players, Formats and
Metadata Information................................ 433
USB Ports............................................................. 433
Environment.....................................................19
Essential Towing Checks...........................247
Before Towing a Trailer.................................... 252
Launching or Retrieving a Boat or Personal Water Craft (PWC)....................................... 253
Safety Chains...................................................... 248
Tow Hitch.............................................................. 248
Trailer Brakes....................................................... 248
Trailer Lamps....................................................... 252
Trailer Towing Connector................................ 247
When Towing a Trailer...................................... 252
Event Data Recording See: Data Recording.............................................. 11
Export Unique Options
.................................18
Exterior Mirrors..............................................109
Fold-Away Exterior Mirrors.............................. 110
Power Exterior Mirrors...................................... 109
Power Folding Mirrors....................................... 109
F
Fan See: Engine Cooling Fan - Diesel.................298
See: Engine Cooling Fan - Gasoline...........298
Fastening the Seatbelts..............................45 Seatbelt Locking Modes................................... 46
Using Seatbelts During Pregnancy................45
Flat Tire See: Changing a Road Wheel....................... 349
Floor Mats
.......................................................255
Fog Lamps - Front See: Front Fog Lamps...................................... 105
Ford Credit
.....................................................266
US Only................................................................. 266
Ford Protect
..................................................460
Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 461
Ford Protect Extended Service Plans (U.S. Only)................................................................. 460
Front Fog Lamps..........................................105 Front Fog Lamp Indicator............................... 106
Switching the Front Fog Lamps On or Off....................................................................... 105Front Parking Aid..........................................194
Front Parking Aid Information
Messages.......................................................... 196
Object Distance Indicator................................ 195
Front View Camera
.....................................233
Using the Front View Camera....................... 234
Front Wiper Blades See: Changing the Front Wiper Blades......307
Fuel and Refueling.......................................152
Fuel Burning Heater See: Auxiliary Heater......................................... 124
Fuel Filler Funnel Location........................157
Fuel Filter - Gasoline...................................307
Fuel Filter Service Indicator Check - Diesel............................................................306
Fuel Quality - Diesel....................................152 Biodiesel................................................................ 154
Diesel Fuel Additives ........................................ 155
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Not Required ..........153
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Required (United
States/Canada/Puerto Rico/U.S. Virgin
Islands And Other Locales) ...................... 152
Fuel Quality - E85
.........................................155
Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 155
Switching Between E85 and Gasoline............................................................ 156
Fuel Quality - Gasoline
...............................156
Choosing the Right Fuel................................... 156
Fuel Shutoff
...................................................258
Ignition Switch.................................................... 258
Keyless Starting................................................. 259
Fuse Box Locations.....................................273 Body Control Module........................................ 273
Driver Compartment Fuse Box..................... 273
Engine Compartment Fuse Box................... 273
Passenger Compartment Fuse Box............273
Pre-fuse Box......................................................... 273
Fuses.................................................................273
Fuse Specification Chart
...........................274
Body Control Module........................................ 281
Driver Compartment Fuse Box...................... 277
Engine Compartment Fuse Box................... 274
Passenger Compartment Fuse Box...........283
514
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index
J
Jump Starting the Vehicle - 2.0L
EcoBlue........................................................259
Connecting the Jumper Cables.................... 259
Starting the Engine............................................ 261
Jump Starting the Vehicle - 3.5L Duratec/3.5L Ecoboost™
......................261
Connecting the Jumper Cables.................... 262
Jump Starting...................................................... 263
Preparing Your Vehicle...................................... 261
Removing the Jumper Cables....................... 263
K
Keyless Entry
...................................................88
Keyless Entry Settings....................................... 88
Keyless Entry – Troubleshooting................... 89
Locking and Unlocking the Doors Using Keyless Entry.................................................... 88
Master Access Code........................................... 88
Keyless Entry Settings.................................88 Clearing All Personal Access Codes.............88
Creating Personal Access Codes................... 88
Reprogramming the Unlocking Function............................................................. 88
Keyless Entry – Troubleshooting.............89 Keyless Entry – Frequently Asked
Questions........................................................... 89
Keys and Remote Controls........................64 Principle of Operation........................................ 64
L
Lane Keeping System..................................217 Lane Keeping System Display....................... 219
Lane Keeping System Messages.................220
Lane Keeping System Settings..................... 218
Lane Keeping System Warning Lamps and Indicators.......................................................... 219
Switching Lane Keeping System On or Off........................................................................\
218
Lighting Control
.............................................101
Exterior Lamps On Audible Warning...........102
Flashing High Beam Headlamps.................. 102
High Beam Headlamp Indicator................... 102
Lamps On Indicator........................................... 102
Lighting Control Positions................................ 101Switching High Beam Headlamps On and
Off....................................................................... 102
Switching the Parking Lamps On.................. 101
Lighting
..............................................................101
General Information........................................... 101
Load Carriers See: Roof Racks and Load Carriers -
Bus...................................................................... 236
See: Roof Racks and Load Carriers - Van..................................................................... 236
Load Carrying................................................236
Load Limit
.......................................................237
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 241
Vehicle Loading - with and without a Trailer................................................................. 237
Load Retaining Fixtures.............................236 Securing Cargo................................................... 236
Locating the Cabin Air Filter......................127
Locating the Keyless Entry Keypad.........88
Locking and Unlocking..................................77 Autolock................................................................... 79
Autounlock.............................................................. 79
Configurable Unlocking..................................... 80
Locking...................................................................... 77
Locking and Unlocking the Doors From Inside..................................................................... 77
One-Stage Unlocking........................................ 80
Opening the Double Rear Doors..................... 77
Rear Emergency Exit........................................... 79
Two-Stage Unlocking........................................ 80
Unlocking................................................................. 77
Zone Re-Locking.................................................. 80
Locking and Unlocking the Doors Using Keyless Entry
................................................88
Locking the Doors................................................ 89
Unlocking the Doors........................................... 88
Locking the Steering Wheel.......................97 Unlocking the Steering Wheel......................... 97
Lug Nuts See: Changing a Road Wheel....................... 349
Lug Nuts
.........................................................360
Locking Lug Nuts................................................ 361
Lug Nut Torque.................................................. 360
516
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index
M
Maintenance.................................................288
General Information......................................... 288
Manual Climate Control..............................121 Directing Air to the Footwell Air Vents.........121
Directing Air to the Instrument Panel Air
Vents.................................................................... 121
Directing Air to the Windshield Air Vents.................................................................... 121
Setting the Blower Motor Speed................... 121
Setting the Temperature.................................. 122
Switching Maximum Cooling On and Off........................................................................\
. 121
Switching Maximum Defrost On and Off........................................................................\
. 121
Switching the Air Conditioning On and Off........................................................................\
. 121
Switching the Climate Control On and Off........................................................................\
. 121
Switching the Recirculated Air On and Off........................................................................\
. 121
Manual Seats - Vehicles With: 2-Way Manual Seat................................................129
Adjusting the Armrest....................................... 130
Adjusting the Lumbar Support..................... 130
Adjusting the Seat Backrest........................... 130
Moving the Seat Backward and Forward............................................................. 129
Manual Seats - Vehicles With: 4-Way Manual Seat................................................130
Adjusting the Armrest....................................... 132
Adjusting the Lumbar Support...................... 132
Adjusting the Seat Backrest............................ 131
Adjusting the Seat Cushion............................. 132
Adjusting the Seat Height................................. 131
Moving the Seat Backward and Forward.............................................................. 131
Swiveling the Seat.............................................. 132
Swivel Seat Audible Warning......................... 133
Master Access Code.....................................88 What Is the Master Access Code................... 88
Message Center See: Information Displays................................ 116
Mirrors See: Windows and Mirrors.............................. 108
Mobile Communications Equipment.......17
Motorcraft Parts - 2.0L EcoBlue............365 Motorcraft Parts - 3.5L Duratec
.............366
Motorcraft Parts - 3.5L Ecoboost™..................................................367
MyKey Settings
.................................................71
Configurable Settings.......................................... 71
Non-Configurable Settings................................ 71
MyKey – Troubleshooting
...........................76
What is an admin key?....................................... 76
Why can I not clear the MyKeys?................... 76
Why can I not create a MyKey?....................... 76
Why can I not program a MyKey?.................. 76
Why does the MyKey distance not accumulate?..................................................... 76
MyKey ™
..............................................................71
Principle of Operation.......................................... 71
N
Navigation
......................................................435
Changing the Format of the Map................437
cityseeker..............................................................439
Michelin Travel Guide...................................... 440
Navigation Map Accuracy and Updates............................................................. 441
Route Guidance................................................. 438
Setting a Destination....................................... 436
SiriusXM Traffic and Travel Link.................. 440
Zoom
...................................................................... 437
Normal Scheduled Maintenance..........465 Intelligent Oil-Life Monitor™........................ 465
Normal Maintenance Intervals.................... 465
O
Oil Change Indicator Reset - Diesel.............................................................295
Oil Change Indicator Reset - Gasoline.......................................................296
Resetting the Oil Life Monitoring System.............................................................. 296
Oil Check See: Engine Oil Check...................................... 293
Opening and Closing the Hood..............288 Closing the Hood............................................... 289
Opening the Hood............................................ 288
Opening the Sliding Door.............................81 Opening the Sliding Door From Inside Your
Vehicle.................................................................. 81
517
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index
Opening the Sliding Door From Outside
Your Vehicle........................................................ 81
Opening the Sliding Door With the Remote Control................................................................ 84
Ordering Additional Owner's Literature.......................................................271
Obtaining a French Owner ’s Manual...........271
Overhead Console.........................................141
Overhead Storage.........................................141
P
Parking Aid.......................................................191
Parking Aids
.....................................................191
Principle of Operation........................................ 191
Parking Brake Audible Warning...............185
Parking Brake.................................................185 Parking Brake – Troubleshooting.................185
Parking Brake – Troubleshooting...........185 Parking Brake – Information
Messages.......................................................... 185
Parking Brake – Warning Lamps.................. 185
Passive Anti-Theft System - Vehicles With: Passive Anti-Theft System
(PATS)............................................................90
SecuriLock®.......................................................... 90
PATS See: Passive Anti-Theft System - Vehicles
With: Passive Anti-Theft System
(PATS)................................................................ 90
Perchlorate........................................................15
Personalized Settings..................................119 Chimes.................................................................... 120
Language................................................................ 119
Measure Unit........................................................ 120
Temperature Unit............................................... 120
Tire Pressure Unit............................................... 120
Phone...............................................................434 Android Auto....................................................... 435
Apple CarPlay..................................................... 435
Pairing Your Cell Phone for the First Time................................................................... 434
Text Messaging................................................... 435
Using Your Cell Phone..................................... 434
Playing Media From a USB Device - Vehicles Without: SYNC.........................397
Selecting the USB Device.............................. 398
Supported Audio File Formats...................... 397Post-Crash Alert System
..........................264
Power Door Locks See: Locking and Unlocking.............................. 77
Power Running Boards
................................94
Power Seats....................................................133 Power Lumbar..................................................... 134
Power Windows
...........................................108
Bounce-Back....................................................... 108
Opening and Closing the Windows.............108
Overriding Bounce-Back................................. 108
Resetting Bounce-Back................................... 108
Pre-Collision Assist.....................................230 Distance Alert....................................................... 231
Distance Indication.............................................231
Pre-Collision Assist Information Messages......................................................... 232
Pre-Collision Assist System Sensors..........232
Pre-Collision Assist Warning Lamp............232
Switching Active Braking On and Off..........231
Programming a MyKey
.................................72
Protecting the Environment........................19
Puncture See: Changing a Road Wheel....................... 349
Pushing the Parking Brake Lever Down..............................................................186
R
Rear Overhead Storage...............................141
Rear Parking Aid
............................................193
Object Distance Indicator............................... 194
Rear Parking Aid Information Messages.......................................................... 194
Rear Passenger Climate Controls...........123 Adjusting the Blower Motor Speed..............123
Directing Air to the Footwell Air
Vents................................................................... 123
Directing Air to the Overhead Air Vents................................................................... 123
Directing Air to the Overhead Air Vents and the Footwell Air Vents.................................. 123
Rear Seats
.......................................................134
Installing the Seats............................................ 136
Recline Adjustment........................................... 134
Removing Seats (Passenger Vehicles)........................................................... 135
Rear View Camera
......................................200
Enhanced Parking Aids or Park Pilot..........203
518
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index