ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Protected Component
Fuse Rating
Item
Selective catalytic reduction system.
15 A
34
Vehicle power 2.
15 A
35
Engine coolant bypass valve.
5 A
36
Glow plugs.
5 A
37
Powertrain control module.
Cooling fan.
60 A
38
Selective catalytic reduction system.
15 A
39
Vehicle power 3.
10 A
40
Controller glow plug.
10 A
41
Transmission control unit.
15 A
42
Anti-lock brake system pump.
60 A
43
Cooling fan.
25 A
44
Trailer socket.
30 A
45
Glow plugs.
40 A
46
Glow plugs.
40 A
47
Cooling fan.
50 A
48
Nitrogen oxides sensor.
15 A
49
Closed crankcase ventilation heater.
5 A
50
Air conditioning clutch.
10 A
51
Cooling fan.
50 A
52
Not used.
-
53
Backup alarm.
20 A
54
Transmission oil pump.
25 A
55
Fuel fired booster heater.
20 A
56
Anti-lock brake system with electronic stability
control.
25 A
57
Trailer socket.
30 A
58
Cooling fan relay.
-
59
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Fuses
Protected Component
Fuse Rating
Item
Not used.
-
40
Load shed relay.
25 A
41
Starter relay.
40 A
42
Upfitter relay.
40 A
43
Starter relay.
40 A
44
Upfitter interface module.
10 A
45
Not used.
-
46
Not used.
-
47
Modified vehicle connections.
5 A
48
Brake pedal switch.
10 A
49
Passenger power seat.
30 A
50
Modified vehicle connections.
40 A
51
Driver power seat.
30 A
52
Battery.
60 A
53
Power inverter.
60 A
54
Body control module.
50 A
55
Modified vehicle connections.
10 A
56
Not used.
-
57
Connector camper body interface.
10 A
58 Upfitter interface.
Secondary junction box.
Rear climate control.
10 A
59 Front view camera.
Rear view camera.
Adaptive cruise control module.
Blind spot information system.
Trailer brake control module.
10 A
60
Not used.
-
61
Enhanced cut off relay system module.
15 A
62
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Fuses
Protected Component
Fuse Rating
Item
Auxiliary power point.
20 A
63
Modified vehicle connections.
40 A
64
Not used.
-
65
Enhanced cut off relay system.
10 A
66 Camper.
Load shed relay.
Not used.
-
67
Trailer tow module.
5 A
68
Steering wheel module.
5 A
69
Not used.
-
70
Passenger heated seat.
10 A
71
Driver heated seat.
10 A
72
Adaptive front lighting module.
20 A
73
Headlamp leveling.
Not used.
-
74
Engine compartment fuse box.
20 A
75
Power sliding door control switch.
10 A
76
Headlamp switch.
5 A
77
Modified vehicle connections.
7.5 A
78
Driver compartment fuse box relay.
5 A
79
Not used.
-
80
Trailer tow module.
40 A
81
Power sliding door.
30 A
82
Trailer brake control module.
30 A
83
Body control module.
50 A
84
Power sliding door.
30 A
85
Body control module.
50 A
86
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Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. WARNING:
Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine may operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely possible and switch the engine off. 2. If you are a member of a roadside
assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait for a short period of time for the engine to cool.
4. Check the coolant level. If the coolant level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Engine Coolant Temperature
Management
(If Equipped) WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the
vehicle may not be able to accelerate
with full power until the coolant
temperature reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
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Have a flat serviced by an authorized
dealer in order to prevent damage to the
system sensors See Tire Pressure
Monitoring System (page 344). Replace
the spare tire with a road tire as soon as
possible. During repairing or replacing of
the flat tire, have the authorized dealer
inspect the system sensor for damage.
Dissimilar Spare Wheel and Tire
Assembly Information WARNING:
Failure to follow these
guidelines could result in an increased
risk of loss of vehicle control, injury or
death.
If you have a dissimilar spare wheel and
tire, then it is intended for temporary use
only. This means that if you need to use it,
you should replace it as soon as possible
with a road wheel and tire assembly that
is the same size and type as the road tires
and wheels that were originally provided
by Ford. If the dissimilar spare tire or wheel
is damaged, it should be replaced rather
than repaired.
A dissimilar spare wheel and tire assembly
is defined as a spare wheel and tire
assembly that is different in brand, size or
appearance from the road tires and wheels
and can be one of three types:
1. T-type mini-spare:
This spare tire
begins with the letter T for tire size and
may have Temporary Use Only molded in
the sidewall.
2. Full-size dissimilar spare with label
on wheel:
This spare tire has a label on
the wheel that states: THIS WHEEL AND
TIRE ASSEMBLY FOR TEMPORARY USE
ONLY.
When driving with one of the dissimilar
spare tires listed above, do not: •
Exceed
50 mph (80 km/h).
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
3. Full-size dissimilar spare without
label on wheel
When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
• Exceed
70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Wheels and Tires
•
Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Locking Lug Nuts (If Equipped)
You can obtain replacement locking lug
nuts or a locking lug nut key using the
reference number certificate.
The locking lug nut key is located in the
glove box or in the storage compartment
in the front right-hand side stepwell.
Vehicles With a Spare Wheel
The spare wheel is under the rear of your
vehicle.
If the spare wheel is the same type and
size as your vehicle road wheel, you can fit
the spare wheel and continue to drive in
the normal manner.
If the spare wheel is not the same type and
size as your vehicle road wheel, it has a
label showing the maximum driving speed
limit. Note:
If your vehicle is fitted with a tire
pressure monitoring system, the warning
indicator will flash if you fit the spare wheel
to your vehicle. To restore the correct
operation of the tire pressure monitoring
system, you must have the repaired road
wheel and tire assembly refitted to your
vehicle. See
Tire Pressure Monitoring
System (page 344). To prevent damage
occurring to the tire pressure monitoring
system sensors, make sure you have a
damage tire repaired or replaced by a tire
professional.
Van, Bus or Wagon 1. Open the rear doors and remove the
grommet.
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Other maintenance items
1
Inspect accessory drive belt(s). 4
Change automatic transmission fluid and filter.
Every 150000 miles
(240000 km) Change rear axle fluid.
Replace accessory drive belt(s).
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2 Replace early if indicated by per Water In Fuel warning lamp.
3 Initial replacement at ten years or 200000 miles (320000 kilometers), then every five
years or 100000 miles (160000 kilometers).
4 After initial inspection, inspect every other oil change until replaced.
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the oil
change required message appearing in the
information display.
•
Example 1
: The message appears at
28,750 mi (46,270 km). Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message does not
appear, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Scheduled
Maintenance chart.
As required
Inspect and lubricate U-joints.
Inspect frequently,
service as required
See axle maintenance items under
Exceptions.
Replace spark plugs.
Every 60000 miles
(96000 km)
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