2020 FORD TRANSIT towing

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
460
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Ford Protect

Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 5% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
461
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Ford Protect

NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.When to expect the oil change message
Vehicle use and example
Interval
Normal
7500-10000 miles
(12000-16000 km) Normal commuting with highway driving.
No, or moderate, load or towing.
Flat to moderately hilly roads.
No extended idling.
Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing.
Mountainous or off-road conditions.
Extended idling.
Extended hot or cold operation.
Extreme
3000-4999 miles
(4800-7999 km) Maximum load or towing.
Extreme hot or cold operation.
Normal Maintenance Intervals At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with dipstick). Consult your
dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Scheduled Maintenance

Other maintenance items
1
Inspect accessory drive belt(s). 4
Change automatic transmission fluid and filter.
Every 150000 miles
(240000 km) Change rear axle fluid.
Replace accessory drive belt(s).
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2 Replace early if indicated by per Water In Fuel warning lamp.
3 Initial replacement at ten years or 200000 miles (320000 kilometers), then every five
years or 100000 miles (160000 kilometers).
4 After initial inspection, inspect every other oil change until replaced.
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the oil
change required message appearing in the
information display.
•
Example 1
: The message appears at
28,750 mi (46,270 km). Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message does not
appear, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Scheduled
Maintenance chart.
As required
Inspect and lubricate U-joints.
Inspect frequently,
service as required
See axle maintenance items under
Exceptions.
Replace spark plugs.
Every 60000 miles
(96000 km)
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Scheduled Maintenance

Brake System.......................................................
373
Diesel Exhaust Fluid Tank............................... 373
Engine...................................................................... 371
Fuel Tank............................................................... 372
Grease.................................................................... 374
Locks....................................................................... 373
Washer Reservoir................................................ 372
Capacities and Specifications - 3.5L Duratec..........................................................374
Air Conditioning System.................................. 374
Brake System....................................................... 378
Engine..................................................................... 375
Engine Coolant.................................................... 377
Fuel Tank................................................................ 377
Grease.................................................................... 379
Locks....................................................................... 379
Rear Axle............................................................... 379
Washer Reservoir............................................... 378
Capacities and Specifications - 3.5L Ecoboost™.................................................380
Air Conditioning System................................. 380
Brake System...................................................... 384
Engine..................................................................... 381
Engine Coolant................................................... 383
Fuel Tank.............................................................. 384
Grease.................................................................... 385
Locks...................................................................... 385
Rear Axle............................................................... 385
Washer Reservoir............................................... 384
Capacities and Specifications................362
Cargo Lamps..................................................107 Switching the Cargo Lamps Off.................... 107
Switching the Cargo Lamps On.................... 107
Car Wash See: Cleaning the Exterior............................... 316
Catalytic Converter - 3.5L Duratec/3.5L Ecoboost™..................................................163
On-Board Diagnostics System..................... 164
Changing a Bulb..........................................308 Front Clearance Lamp...................................... 310
Headlamp
............................................................ 309
High Mounted Stoplamps................................ 311
Interior Lamp........................................................ 312
License Plate Lamp............................................ 312
Reading Lamps.................................................... 312
Rear Lamps............................................................ 311
Side Direction Indicator..................................... 311
Sun Visor Mirror Lamp...................................... 313Changing a Fuse..........................................286
Fuses...................................................................... 286
Changing a Road Wheel...........................349 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 350
Front Jacking Points.......................................... 355
Installing a Road Wheel.................................. 358
Locking Lug Nuts................................................. 351
Rear Jacking Points........................................... 355
Removing a Road Wheel................................ 358
Removing a Wheel Trim.................................. 356
Stowing the Wheel and Vehicle Jack........360
Vehicle Jack......................................................... 354
Vehicles With a Spare Wheel......................... 351
Changing the 12V Battery
.........................303
Removing the Battery...................................... 303
Replacing the Battery...................................... 305
Changing the Engine Air Filter................296
Changing the Engine Oil and Oil Filter...............................................................294
Engine Lubrication for Severe Service Operation......................................................... 295
Changing the Front Wiper Blades.........307
Changing the Wi-Fi Hotspot Name or Password
.....................................................392
Checking MyKey System Status...............75
Checking the Wiper Blades......................307
Child Restraint and Seatbelt Maintenance.................................................50
Child Restraint Positioning
.........................40
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks
.........................................42
Left-Hand Side...................................................... 43
Right-Hand Side................................................... 43
Cigar Lighter
...................................................140
Cleaning Products........................................315
Cleaning the Engine
.....................................317
Cleaning the Exterior...................................316
Body Paintwork Preservation......................... 317
Cleaning the Chrome Trim.............................. 316
Cleaning the Headlamps................................. 316
Cleaning the Rear Window............................. 316
Sliding Door Tracks............................................. 317
Cleaning the Instrument Panel and Instrument Cluster Lens........................320
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Supported Media Players, Formats and
Metadata Information................................ 433
USB Ports............................................................. 433
Environment.....................................................19
Essential Towing Checks...........................247
Before Towing a Trailer.................................... 252
Launching or Retrieving a Boat or Personal Water Craft (PWC)....................................... 253
Safety Chains...................................................... 248
Tow Hitch.............................................................. 248
Trailer Brakes....................................................... 248
Trailer Lamps....................................................... 252
Trailer Towing Connector................................ 247
When Towing a Trailer...................................... 252
Event Data Recording See: Data Recording.............................................. 11
Export Unique Options
.................................18
Exterior Mirrors..............................................109
Fold-Away Exterior Mirrors.............................. 110
Power Exterior Mirrors...................................... 109
Power Folding Mirrors....................................... 109
F
Fan See: Engine Cooling Fan - Diesel.................298
See: Engine Cooling Fan - Gasoline...........298
Fastening the Seatbelts..............................45 Seatbelt Locking Modes................................... 46
Using Seatbelts During Pregnancy................45
Flat Tire See: Changing a Road Wheel....................... 349
Floor Mats
.......................................................255
Fog Lamps - Front See: Front Fog Lamps...................................... 105
Ford Credit
.....................................................266
US Only................................................................. 266
Ford Protect
..................................................460
Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 461
Ford Protect Extended Service Plans (U.S. Only)................................................................. 460
Front Fog Lamps..........................................105 Front Fog Lamp Indicator............................... 106
Switching the Front Fog Lamps On or Off....................................................................... 105Front Parking Aid..........................................194
Front Parking Aid Information
Messages.......................................................... 196
Object Distance Indicator................................ 195
Front View Camera
.....................................233
Using the Front View Camera....................... 234
Front Wiper Blades See: Changing the Front Wiper Blades......307
Fuel and Refueling.......................................152
Fuel Burning Heater See: Auxiliary Heater......................................... 124
Fuel Filler Funnel Location........................157
Fuel Filter - Gasoline...................................307
Fuel Filter Service Indicator Check - Diesel............................................................306
Fuel Quality - Diesel....................................152 Biodiesel................................................................ 154
Diesel Fuel Additives ........................................ 155
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Not Required ..........153
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Required (United
States/Canada/Puerto Rico/U.S. Virgin
Islands And Other Locales) ...................... 152
Fuel Quality - E85
.........................................155
Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 155
Switching Between E85 and Gasoline............................................................ 156
Fuel Quality - Gasoline
...............................156
Choosing the Right Fuel................................... 156
Fuel Shutoff
...................................................258
Ignition Switch.................................................... 258
Keyless Starting................................................. 259
Fuse Box Locations.....................................273 Body Control Module........................................ 273
Driver Compartment Fuse Box..................... 273
Engine Compartment Fuse Box................... 273
Passenger Compartment Fuse Box............273
Pre-fuse Box......................................................... 273
Fuses.................................................................273
Fuse Specification Chart
...........................274
Body Control Module........................................ 281
Driver Compartment Fuse Box...................... 277
Engine Compartment Fuse Box................... 274
Passenger Compartment Fuse Box...........283
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Rear View Camera Locations.........................
201
System Settings................................................. 203
Using the Rear View Camera......................... 201
Rear View Camera See: Rear View Camera.................................. 200
Recommended Towing Weights - Chassis Cab/Crew Van/Cutaway/
Van.................................................................243
Calculating the Maximum Loaded Trailer Weight for Your Vehicle.............................. 245
Recommended Towing Weights - M2 Bus..................................................................245
Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 247
Reduced Engine Performance
................254
Refueling..........................................................158 System Warnings............................................... 160
Releasing the Parking Brake.....................185
Remote Control - Vehicles With: Passive Anti-Theft System (PATS)......................66
Changing the Remote Control Battery.........67
Integrated Keyhead Transmitter.................... 66
Locating Your Vehicle.......................................... 67
Programming a New Remote Control..........67
Switching the Panic Alarm On and Off........................................................................\
. 68
Remote Control - Vehicles With: Power Sliding Door
..................................................68
Changing the Remote Control Battery........68
Locating Your Vehicle......................................... 69
Remote Control Information Messages............................................................ 70
Remote Control - Vehicles Without: Passive Anti-Theft System
(PATS).............................................................65
Changing the Remote Control Battery........65
Integrated Keyhead Transmitter.................... 65
Locating Your Vehicle......................................... 66
Programming a New Remote Control.........65
Switching the Panic Alarm On and Off........................................................................\
. 66
Remote Start
..................................................125
About Remote Start.......................................... 125
Enabling Remote Start..................................... 125
Remotely Starting the Engine........................ 125
Remotely Stopping the Engine...................... 125
Remote Start Limitations................................ 125
Remote Start Settings...................................... 125Removing a Headlamp
..............................307
Repairing Minor Paint Damage................321
Replacement Parts Recommendation
........................................15
Collision Repairs.................................................... 16
Scheduled Maintenance and Mechanical Repairs................................................................. 16
Warranty on Replacement Parts.................... 16
Replacing a Lost Key or Remote Control.............................................................70
Replacing the Cabin Air Filter...................127
Reporting Safety Defects (Canada Only)
...............................................................272
Reporting Safety Defects (U.S. Only)...............................................................271
Resetting the Power Sliding Door............85
Restarting the Engine
.................................149
Roadside Assistance..................................257
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 258
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 257
Vehicles Sold in the United States: Using Roadside Assistance.................................... 257
Roadside Emergencies
..............................257
Roof Racks and Load Carriers - Bus.................................................................236
Roof Racks and Load Carriers - Van.................................................................236
Running-In See: Breaking-In................................................. 255
Running Out of Fuel
.....................................157
Adding Fuel From a Portable Fuel
Container.......................................................... 158
Filling a Portable Fuel Container................... 157
S
Safety Canopy ™
............................................59
Safety Precautions.......................................152
Scheduled Maintenance Record...........469
Scheduled Maintenance
..........................462
Seatbelt Extensions......................................50
Seatbelt Height Adjustment......................47
Seatbelt Reminder........................................48 Belt-Minder™........................................................ 48
Seatbelts...........................................................44 Principle of Operation........................................ 44
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Steering Information Messages...................
229
Steering Wheel................................................97
Stopping the Engine....................................149
Stopping the Sliding Door Movement.....................................................85
Storage Compartments
..............................141
Streaming Bluetooth Audio - Vehicles Without: SYNC...........................................397
Selecting a Bluetooth Source....................... 397
Supplementary Restraints System
..........51
Principle of Operation.......................................... 51
Switching Auto-Start-Stop On and Off...................................................................149
Switching Off the Engine...........................147 Vehicles With a Turbocharger........................ 147
Symbols Glossary
.............................................9
SYNC™ 3.........................................................416 General Information.......................................... 416
SYNC™ 3 Troubleshooting......................445 Additional Information and
Assistance....................................................... 457
Apps........................................................................\
452
Navigation............................................................. 451
Personal Profiles................................................ 455
Phone
.................................................................... 449
Resetting the System....................................... 457
USB and Bluetooth Audio.............................. 446
Voice Recognition.............................................. 445
Wi-Fi Connectivity............................................. 454
SYNC™ Applications and Services........................................................403
911 Assist.............................................................. 403
SYNC Mobile Apps........................................... 405
SYNC™...........................................................399 General Information......................................... 399
SYNC™ Troubleshooting
.........................407
T
Technical Specifications See: Capacities and Specifications............362
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................268
Tire Care..........................................................325 Glossary of Tire Terminology......................... 327
Inflating the Tires............................................... 334
Information About Uniform Tire Quality Grades............................................................... 325Information Contained on the Tire
Sidewall............................................................ 328
Inspecting the Tires and Wheel Valve Stems ................................................................. 337
Location of the Tire Label.............................. 334
Tire Age.................................................................. 338
Tire and Wheel Alignment............................. 340
Tire Damage........................................................ 338
Tire Pressure Monitoring System.................339
Tire Replacement Requirements................338
Tire Rotation......................................................... 341
Tire Safety Practices........................................ 339
Tire Wear............................................................... 337
United States Department of Transportation Tire Quality
Grades............................................................... 326
Tire Pressure Monitoring System..........344 How Temperature Affects the Tire
Pressures......................................................... 345
Tire Pressure Monitoring System Reset Procedure........................................................ 349
Understanding the Tire Pressure Monitoring System.............................................................. 347
When Changing Tires....................................... 346
When Changing Wheels................................. 346
When Inflating Tires......................................... 346
Tires See: Wheels and Tires..................................... 324
Tow/Haul..........................................................175 Switching Tow/Haul On and Off................... 176
Towing a Trailer
.............................................242
Load Placement................................................. 242
Towing Points
...............................................265
Rear Towing Point............................................. 265
Towing the Vehicle on Four Wheels..........................................................253
Towing..............................................................242
Traction Control............................................188 Principle of Operation...................................... 188
Transmission Code Designation............369
Transmission...................................................173
Transporting the Vehicle
..........................264
Trip Computer.................................................118 Average Fuel.......................................................... 119
Average Speed..................................................... 119
Distance to Empty............................................... 119
Instantaneous Fuel............................................. 119
Personalization..................................................... 119
521
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index