2020 FORD TRANSIT door lock

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the
other person but they
cannot hear me.
During a call, I cannot hear
the other person and they
cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and
open the door. Close the door and lock the vehicle.
Wait until the touchscreen is off and any illumin-
ated USB ports are not illuminated. Unlock the
vehicle, switch the ignition on and try again.
I cannot download phone-
book. –
Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings (page 443).
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
• Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move
them to the cell phone memory.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings
(page 443).
A message displays
suggesting that my phone-
book has downloaded but it
is empty or it has missing
contacts.
449
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing SYNC™ 3

Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstruc-
tions. Clean if necessary.
Cooling system fluid level and coolant
strength.
Door weatherstrips for wear. Lubricate if
necessary.
Front door check arms for correct opera-
tion.
Hinges, latches and outside locks for
correct operation. Lubricate if necessary.
Parking brake for correct operation.
Seatbelts and seat latches for wear and
function.
Safety warning lamps (brake, ABS, airbag
and seatbelt) for operation.
Washer spray and wiper operation. Clean
or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running
correctly, it is important to have the
systems on your vehicle checked regularly.
This can help identify potential issues and
prevent major problems. We recommend
having the following multi-point inspection
performed at every scheduled
maintenance interval to help make sure
your vehicle keeps running correctly. Multi-point inspection
Accessory drive belt(s).
Battery performance.
Engine air filter. Multi-point inspection
Exhaust system.
Exterior lamps and hazard warning
system operation.
Fluid levels *
; fill if necessary.
For oil and fluid leaks.
Horn operation.
Radiator, cooler, heater and A/C hoses.
Suspension component for leaks or
damage.
Steering and linkage.
Tires (including spare) for wear and
correct pressure **
.
Windshield for cracks, chips or pits.
Washer spray and wiper operation.
* Brake, coolant recovery reservoir,
automatic transmission, power steering (if
equipped with hydraulic power assist
steering) and window washer.
** If your vehicle is equipped with a
temporary mobility kit, check the tire
sealant expiration Use By date on the
canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
464
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Scheduled Maintenance

Brake System.......................................................
373
Diesel Exhaust Fluid Tank............................... 373
Engine...................................................................... 371
Fuel Tank............................................................... 372
Grease.................................................................... 374
Locks....................................................................... 373
Washer Reservoir................................................ 372
Capacities and Specifications - 3.5L Duratec..........................................................374
Air Conditioning System.................................. 374
Brake System....................................................... 378
Engine..................................................................... 375
Engine Coolant.................................................... 377
Fuel Tank................................................................ 377
Grease.................................................................... 379
Locks....................................................................... 379
Rear Axle............................................................... 379
Washer Reservoir............................................... 378
Capacities and Specifications - 3.5L Ecoboost™.................................................380
Air Conditioning System................................. 380
Brake System...................................................... 384
Engine..................................................................... 381
Engine Coolant................................................... 383
Fuel Tank.............................................................. 384
Grease.................................................................... 385
Locks...................................................................... 385
Rear Axle............................................................... 385
Washer Reservoir............................................... 384
Capacities and Specifications................362
Cargo Lamps..................................................107 Switching the Cargo Lamps Off.................... 107
Switching the Cargo Lamps On.................... 107
Car Wash See: Cleaning the Exterior............................... 316
Catalytic Converter - 3.5L Duratec/3.5L Ecoboost™..................................................163
On-Board Diagnostics System..................... 164
Changing a Bulb..........................................308 Front Clearance Lamp...................................... 310
Headlamp
............................................................ 309
High Mounted Stoplamps................................ 311
Interior Lamp........................................................ 312
License Plate Lamp............................................ 312
Reading Lamps.................................................... 312
Rear Lamps............................................................ 311
Side Direction Indicator..................................... 311
Sun Visor Mirror Lamp...................................... 313Changing a Fuse..........................................286
Fuses...................................................................... 286
Changing a Road Wheel...........................349 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 350
Front Jacking Points.......................................... 355
Installing a Road Wheel.................................. 358
Locking Lug Nuts................................................. 351
Rear Jacking Points........................................... 355
Removing a Road Wheel................................ 358
Removing a Wheel Trim.................................. 356
Stowing the Wheel and Vehicle Jack........360
Vehicle Jack......................................................... 354
Vehicles With a Spare Wheel......................... 351
Changing the 12V Battery
.........................303
Removing the Battery...................................... 303
Replacing the Battery...................................... 305
Changing the Engine Air Filter................296
Changing the Engine Oil and Oil Filter...............................................................294
Engine Lubrication for Severe Service Operation......................................................... 295
Changing the Front Wiper Blades.........307
Changing the Wi-Fi Hotspot Name or Password
.....................................................392
Checking MyKey System Status...............75
Checking the Wiper Blades......................307
Child Restraint and Seatbelt Maintenance.................................................50
Child Restraint Positioning
.........................40
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks
.........................................42
Left-Hand Side...................................................... 43
Right-Hand Side................................................... 43
Cigar Lighter
...................................................140
Cleaning Products........................................315
Cleaning the Engine
.....................................317
Cleaning the Exterior...................................316
Body Paintwork Preservation......................... 317
Cleaning the Chrome Trim.............................. 316
Cleaning the Headlamps................................. 316
Cleaning the Rear Window............................. 316
Sliding Door Tracks............................................. 317
Cleaning the Instrument Panel and Instrument Cluster Lens........................320
511
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Diesel Particulate Filter Manual
Regeneration................................................... 170
On-Board Diagnostics System..................... 168
Direction Indicators.....................................106 Direction Indicator............................................. 106
Switching the Direction Indicators On and Off....................................................................... 106
Doors and Locks..............................................77
Draining the Fuel Filter Water Trap - Diesel.............................................................297
Draining the Fuel Filter Water Trap..............297
Drive Belt Routing - 2.0L EcoBlue...........313
Drive Belt Routing - 3.5L Duratec/3.5L Ecoboost™, Vehicles With: Dual
Generators....................................................314
Drive Belt Routing - 3.5L Duratec/3.5L Ecoboost™, Vehicles With: Single
Generator......................................................314
Drive Control..................................................234 Selectable Drive Modes.................................. 234
Selectable Drive Modes Information Messages......................................................... 235
Driver Alert.......................................................214
Driver Alert System Display............................. 215
Driver Alert System Messages........................ 217
Driver Alert System Warnings........................ 215
Switching Driver Alert On or Off.................... 216
Driver and Passenger Airbags....................52 Children and Airbags........................................... 57
Passenger Airbag On and Off Switch ..........52
Proper Driver and Front Passenger Seating Adjustment........................................................ 57
Driving Aids
.....................................................214
Driving Hints..................................................254
Driving Through Water...............................255
DRL See: Daytime Running Lamps....................... 103
E
Eco
.....................................................................227
Eco Mode............................................................... 227
Efficient Drive Mode......................................... 228
Economical Driving
.....................................254
Electromagnetic Compatibility.............480
Emergency Call Limitations.......................63
Emergency Call Requirements.................62
Emergency Exit.............................................258 Emission Law
.................................................162
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........163
Tampering With a Noise Control System............................................................... 162
End User License Agreement.................483 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 483
Engine Block Heater.....................................147 Using the Engine Block Heater...................... 148
Engine Coolant Check...............................298 Adding Coolant.................................................. 298
Coolant Change................................................. 300
Engine Coolant Temperature Management................................................... 301
Fail-Safe Cooling.............................................. 300
Recycled Coolant.............................................. 300
Severe Climates................................................ 300
Engine Cooling Fan - Diesel.....................298
Engine Cooling Fan - Gasoline
...............298
Engine Emission Control............................162
Engine Immobilizer See: Passive Anti-Theft System - Vehicles
With: Passive Anti-Theft System
(PATS)................................................................ 90
Engine Oil Check
..........................................293
Adding Engine Oil.............................................. 294
Engine Oil Pressure Warning Lamp............294
Engine Oil Dipstick - 2.0L EcoBlue........293
Engine Oil Dipstick - 3.5L Duratec.........293
Engine Oil Dipstick - 3.5L Ecoboost™.................................................293
Engine Specifications - 2.0L EcoBlue........................................................362
Engine Specifications - 3.5L Duratec.........................................................363
Engine Specifications - 3.5L Ecoboost™.................................................364
Entertainment..............................................
424
AM/FM Radio...................................................... 425
Apps........................................................................\
433
Bluetooth Stereo or USB................................ 432
CD (If equipped)................................................. 431
HD Radio ™ Information (If
Available)........................................................ 428
SiriusXM® Satellite Radio (If Activated)........................................................ 426
Sources.................................................................. 425
513
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

J
Jump Starting the Vehicle - 2.0L
EcoBlue........................................................259
Connecting the Jumper Cables.................... 259
Starting the Engine............................................ 261
Jump Starting the Vehicle - 3.5L Duratec/3.5L Ecoboost™
......................261
Connecting the Jumper Cables.................... 262
Jump Starting...................................................... 263
Preparing Your Vehicle...................................... 261
Removing the Jumper Cables....................... 263
K
Keyless Entry
...................................................88
Keyless Entry Settings....................................... 88
Keyless Entry – Troubleshooting................... 89
Locking and Unlocking the Doors Using Keyless Entry.................................................... 88
Master Access Code........................................... 88
Keyless Entry Settings.................................88 Clearing All Personal Access Codes.............88
Creating Personal Access Codes................... 88
Reprogramming the Unlocking Function............................................................. 88
Keyless Entry – Troubleshooting.............89 Keyless Entry – Frequently Asked
Questions........................................................... 89
Keys and Remote Controls........................64 Principle of Operation........................................ 64
L
Lane Keeping System..................................217 Lane Keeping System Display....................... 219
Lane Keeping System Messages.................220
Lane Keeping System Settings..................... 218
Lane Keeping System Warning Lamps and Indicators.......................................................... 219
Switching Lane Keeping System On or Off........................................................................\
218
Lighting Control
.............................................101
Exterior Lamps On Audible Warning...........102
Flashing High Beam Headlamps.................. 102
High Beam Headlamp Indicator................... 102
Lamps On Indicator........................................... 102
Lighting Control Positions................................ 101Switching High Beam Headlamps On and
Off....................................................................... 102
Switching the Parking Lamps On.................. 101
Lighting
..............................................................101
General Information........................................... 101
Load Carriers See: Roof Racks and Load Carriers -
Bus...................................................................... 236
See: Roof Racks and Load Carriers - Van..................................................................... 236
Load Carrying................................................236
Load Limit
.......................................................237
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 241
Vehicle Loading - with and without a Trailer................................................................. 237
Load Retaining Fixtures.............................236 Securing Cargo................................................... 236
Locating the Cabin Air Filter......................127
Locating the Keyless Entry Keypad.........88
Locking and Unlocking..................................77 Autolock................................................................... 79
Autounlock.............................................................. 79
Configurable Unlocking..................................... 80
Locking...................................................................... 77
Locking and Unlocking the Doors From Inside..................................................................... 77
One-Stage Unlocking........................................ 80
Opening the Double Rear Doors..................... 77
Rear Emergency Exit........................................... 79
Two-Stage Unlocking........................................ 80
Unlocking................................................................. 77
Zone Re-Locking.................................................. 80
Locking and Unlocking the Doors Using Keyless Entry
................................................88
Locking the Doors................................................ 89
Unlocking the Doors........................................... 88
Locking the Steering Wheel.......................97 Unlocking the Steering Wheel......................... 97
Lug Nuts See: Changing a Road Wheel....................... 349
Lug Nuts
.........................................................360
Locking Lug Nuts................................................ 361
Lug Nut Torque.................................................. 360
516
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Opening the Sliding Door From Outside
Your Vehicle........................................................ 81
Opening the Sliding Door With the Remote Control................................................................ 84
Ordering Additional Owner's Literature.......................................................271
Obtaining a French Owner ’s Manual...........271
Overhead Console.........................................141
Overhead Storage.........................................141
P
Parking Aid.......................................................191
Parking Aids
.....................................................191
Principle of Operation........................................ 191
Parking Brake Audible Warning...............185
Parking Brake.................................................185 Parking Brake – Troubleshooting.................185
Parking Brake – Troubleshooting...........185 Parking Brake – Information
Messages.......................................................... 185
Parking Brake – Warning Lamps.................. 185
Passive Anti-Theft System - Vehicles With: Passive Anti-Theft System
(PATS)............................................................90
SecuriLock®.......................................................... 90
PATS See: Passive Anti-Theft System - Vehicles
With: Passive Anti-Theft System
(PATS)................................................................ 90
Perchlorate........................................................15
Personalized Settings..................................119 Chimes.................................................................... 120
Language................................................................ 119
Measure Unit........................................................ 120
Temperature Unit............................................... 120
Tire Pressure Unit............................................... 120
Phone...............................................................434 Android Auto....................................................... 435
Apple CarPlay..................................................... 435
Pairing Your Cell Phone for the First Time................................................................... 434
Text Messaging................................................... 435
Using Your Cell Phone..................................... 434
Playing Media From a USB Device - Vehicles Without: SYNC.........................397
Selecting the USB Device.............................. 398
Supported Audio File Formats...................... 397Post-Crash Alert System
..........................264
Power Door Locks See: Locking and Unlocking.............................. 77
Power Running Boards
................................94
Power Seats....................................................133 Power Lumbar..................................................... 134
Power Windows
...........................................108
Bounce-Back....................................................... 108
Opening and Closing the Windows.............108
Overriding Bounce-Back................................. 108
Resetting Bounce-Back................................... 108
Pre-Collision Assist.....................................230 Distance Alert....................................................... 231
Distance Indication.............................................231
Pre-Collision Assist Information Messages......................................................... 232
Pre-Collision Assist System Sensors..........232
Pre-Collision Assist Warning Lamp............232
Switching Active Braking On and Off..........231
Programming a MyKey
.................................72
Protecting the Environment........................19
Puncture See: Changing a Road Wheel....................... 349
Pushing the Parking Brake Lever Down..............................................................186
R
Rear Overhead Storage...............................141
Rear Parking Aid
............................................193
Object Distance Indicator............................... 194
Rear Parking Aid Information Messages.......................................................... 194
Rear Passenger Climate Controls...........123 Adjusting the Blower Motor Speed..............123
Directing Air to the Footwell Air
Vents................................................................... 123
Directing Air to the Overhead Air Vents................................................................... 123
Directing Air to the Overhead Air Vents and the Footwell Air Vents.................................. 123
Rear Seats
.......................................................134
Installing the Seats............................................ 136
Recline Adjustment........................................... 134
Removing Seats (Passenger Vehicles)........................................................... 135
Rear View Camera
......................................200
Enhanced Parking Aids or Park Pilot..........203
518
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Seatbelt Warning Lamp and Indicator
Chime...............................................................47
Conditions of operation..................................... 48
Seats.................................................................128
Security.............................................................90
Selective Catalytic Reductant System - 2.0L EcoBlue
...............................................164
Diesel Exhaust Fluid Guidelines.................... 164
Filling the Diesel Exhaust Fluid Tank..........164
Filling the Diesel Exhaust Fluid Tank Using a Container...................................................... 166
Filling the Diesel Exhaust Fluid Tank Using a Fuel Station Pump..................................... 165
Selective Catalytic Reductant System Warning Lamp................................................. 167
Settings...........................................................443 911 Assist............................................................... 444
Ambient Lighting............................................... 444
Audio...................................................................... 443
Automatic Updates.......................................... 444
Bluetooth.............................................................. 443
Charge Settings................................................. 444
Clock....................................................................... 443
Display................................................................... 444
Driver Assist......................................................... 444
FordPass............................................................... 444
General.................................................................. 444
Message Center................................................. 444
Mobile Apps........................................................ 444
Multi Contour Seats......................................... 444
Navigation............................................................ 444
Personal Profiles............................................... 444
Phone..................................................................... 443
Seats...................................................................... 444
Sound..................................................................... 443
Valet Mode........................................................... 444
Vehicle................................................................... 444
Voice Control...................................................... 444
Side Airbags
.....................................................58
Side Sensing System..................................196
Object Distance Indicator................................ 197
Sitting in the Correct Position..................128
Sliding Door Precautions.............................81
Sliding Door
.......................................................81
Closing the Sliding Door..................................... 81
Opening the Sliding Door................................... 81
Sliding Door – Troubleshooting..................... 86Sliding Door – Troubleshooting...............86
Sliding Door – Frequently Asked
Questions........................................................... 87
Sliding Door – Information Messages.........86
Snow Chains See: Using Snow Chains................................. 343
Spare Wheel See: Changing a Road Wheel....................... 349
Special Notices
................................................16
New Vehicle Limited Warranty........................ 16
Special Operating Conditions Scheduled Maintenance...............................................467
Exceptions........................................................... 469
Speed Control See: Cruise Control........................................... 206
Speed Limiter
.................................................214
Principle of Operation....................................... 214
Using Speed Limiter.......................................... 214
Stability Control
............................................189
Principle of Operation...................................... 189
Starter Switch See: Ignition Switch........................................... 143
Starting a Diesel Engine.............................145 Engine Warning Lamps.................................... 146
Failure to Start..................................................... 145
Glow Plug Indicator........................................... 146
Guarding Against Exhaust Fumes...............146
Important Ventilating Information..............146
Starting the Engine............................................ 145
Stopping the Engine When Your Vehicle is Moving............................................................... 146
Stopping the Engine When Your Vehicle is Stationary......................................................... 146
Starting a Gasoline Engine........................143 Engine Warning Lamps.................................... 145
Failure to Start..................................................... 144
Guarding Against Exhaust Fumes................144
Important Ventilating Information...............145
Starting the Engine............................................ 144
Stopping the Engine When Your Vehicle is Moving............................................................... 144
Stopping the Engine When Your Vehicle is Stationary......................................................... 144
Starting and Stopping the Engine..........143 General Information.......................................... 143
Steering...........................................................228 Adaptive Learning............................................. 229
Electric Power Steering................................... 228
520
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index