
Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 5% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
461
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Ford Protect

Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstruc-
tions. Clean if necessary.
Cooling system fluid level and coolant
strength.
Door weatherstrips for wear. Lubricate if
necessary.
Front door check arms for correct opera-
tion.
Hinges, latches and outside locks for
correct operation. Lubricate if necessary.
Parking brake for correct operation.
Seatbelts and seat latches for wear and
function.
Safety warning lamps (brake, ABS, airbag
and seatbelt) for operation.
Washer spray and wiper operation. Clean
or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running
correctly, it is important to have the
systems on your vehicle checked regularly.
This can help identify potential issues and
prevent major problems. We recommend
having the following multi-point inspection
performed at every scheduled
maintenance interval to help make sure
your vehicle keeps running correctly. Multi-point inspection
Accessory drive belt(s).
Battery performance.
Engine air filter. Multi-point inspection
Exhaust system.
Exterior lamps and hazard warning
system operation.
Fluid levels *
; fill if necessary.
For oil and fluid leaks.
Horn operation.
Radiator, cooler, heater and A/C hoses.
Suspension component for leaks or
damage.
Steering and linkage.
Tires (including spare) for wear and
correct pressure **
.
Windshield for cracks, chips or pits.
Washer spray and wiper operation.
* Brake, coolant recovery reservoir,
automatic transmission, power steering (if
equipped with hydraulic power assist
steering) and window washer.
** If your vehicle is equipped with a
temporary mobility kit, check the tire
sealant expiration Use By date on the
canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
464
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Scheduled Maintenance

1
180 Degree Camera....................................203
Camera Views.................................................... 204
Front View Camera........................................... 204
Using the 180 degree camera system.............................................................. 204
9
911 Assist...........................................................62
A
A/C See: Climate Control........................................... 121
About This Manual...........................................9
ABS See: Brakes............................................................ 182
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 182
Accessories....................................................458
Accessories See: Replacement Parts
Recommendation............................................ 15
ACC See: Using Adaptive Cruise Control............207
Active Park Assist.........................................198 Using Active Park Assist.................................. 198
Adjusting the Headlamps........................305 Horizontal Aim Adjustment.......................... 306
Vertical Aim Adjustment................................ 305
Adjusting the Steering Wheel....................97
Airbag Disposal
................................................61
Air Conditioning See: Climate Control........................................... 121
Air Filter See: Changing the Engine Air Filter............296
Alarm See: Anti-Theft Alarm - Vehicles With:
Anti-Theft Alarm Horn with Integral
Battery................................................................. 92
See: Anti-Theft Alarm - Vehicles Without: Anti-Theft Alarm Horn with Integral
Battery.................................................................. 91
All-Wheel Drive
..............................................177 AM/FM Radio - Vehicles Without:
SYNC.............................................................396
Selecting a Radio Source............................... 396
Anti-Theft Alarm - Vehicles With: Anti-Theft Alarm Horn with Integral
Battery.............................................................92
Alarm System........................................................ 92
Arming the Alarm................................................. 93
Disarming the Alarm........................................... 93
Guard Settings...................................................... 92
Triggering the Alarm............................................ 92
Anti-Theft Alarm - Vehicles Without: Anti-Theft Alarm Horn with Integral
Battery..............................................................91
Alarm System......................................................... 91
Arming the Alarm.................................................. 91
Disarming the Alarm............................................ 91
Triggering the Alarm............................................. 91
Appendices...................................................480
Applying the Parking Brake......................185
Apps..................................................................441 SiriusXM Traffic and Travel Link................... 442
Using Apps on an Android Device...............442
Using Apps on an iOS Device......................... 441
Using Mobile Navigation on an Android Device................................................................ 442
Audio System
................................................393
General Information......................................... 393
Audio Unit Clock and Date Displays - Vehicles Without: SYNC.........................397
Adjusting the Clock........................................... 397
Audio Unit - Vehicles With: SYNC 3......................................................................395
Adjusting the Volume...................................... 395
Changing Radio Stations................................ 395
Pausing or Playing Media............................... 396
Seek Down and Previous Track Button............................................................... 396
Seek Up and Next Track Button.................. 396
Sound Settings................................................... 396
Switching the Audio Unit On and Off........395
Switching the Screen On and Off...............396
Audio Unit - Vehicles Without: SYNC.............................................................393
Adjusting the Volume...................................... 393
Changing Radio Stations................................ 394
Pausing or Playing Media............................... 395
Returning to the Previous Screen................394
509
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Opening the Sliding Door From Outside
Your Vehicle........................................................ 81
Opening the Sliding Door With the Remote Control................................................................ 84
Ordering Additional Owner's Literature.......................................................271
Obtaining a French Owner ’s Manual...........271
Overhead Console.........................................141
Overhead Storage.........................................141
P
Parking Aid.......................................................191
Parking Aids
.....................................................191
Principle of Operation........................................ 191
Parking Brake Audible Warning...............185
Parking Brake.................................................185 Parking Brake – Troubleshooting.................185
Parking Brake – Troubleshooting...........185 Parking Brake – Information
Messages.......................................................... 185
Parking Brake – Warning Lamps.................. 185
Passive Anti-Theft System - Vehicles With: Passive Anti-Theft System
(PATS)............................................................90
SecuriLock®.......................................................... 90
PATS See: Passive Anti-Theft System - Vehicles
With: Passive Anti-Theft System
(PATS)................................................................ 90
Perchlorate........................................................15
Personalized Settings..................................119 Chimes.................................................................... 120
Language................................................................ 119
Measure Unit........................................................ 120
Temperature Unit............................................... 120
Tire Pressure Unit............................................... 120
Phone...............................................................434 Android Auto....................................................... 435
Apple CarPlay..................................................... 435
Pairing Your Cell Phone for the First Time................................................................... 434
Text Messaging................................................... 435
Using Your Cell Phone..................................... 434
Playing Media From a USB Device - Vehicles Without: SYNC.........................397
Selecting the USB Device.............................. 398
Supported Audio File Formats...................... 397Post-Crash Alert System
..........................264
Power Door Locks See: Locking and Unlocking.............................. 77
Power Running Boards
................................94
Power Seats....................................................133 Power Lumbar..................................................... 134
Power Windows
...........................................108
Bounce-Back....................................................... 108
Opening and Closing the Windows.............108
Overriding Bounce-Back................................. 108
Resetting Bounce-Back................................... 108
Pre-Collision Assist.....................................230 Distance Alert....................................................... 231
Distance Indication.............................................231
Pre-Collision Assist Information Messages......................................................... 232
Pre-Collision Assist System Sensors..........232
Pre-Collision Assist Warning Lamp............232
Switching Active Braking On and Off..........231
Programming a MyKey
.................................72
Protecting the Environment........................19
Puncture See: Changing a Road Wheel....................... 349
Pushing the Parking Brake Lever Down..............................................................186
R
Rear Overhead Storage...............................141
Rear Parking Aid
............................................193
Object Distance Indicator............................... 194
Rear Parking Aid Information Messages.......................................................... 194
Rear Passenger Climate Controls...........123 Adjusting the Blower Motor Speed..............123
Directing Air to the Footwell Air
Vents................................................................... 123
Directing Air to the Overhead Air Vents................................................................... 123
Directing Air to the Overhead Air Vents and the Footwell Air Vents.................................. 123
Rear Seats
.......................................................134
Installing the Seats............................................ 136
Recline Adjustment........................................... 134
Removing Seats (Passenger Vehicles)........................................................... 135
Rear View Camera
......................................200
Enhanced Parking Aids or Park Pilot..........203
518
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Rear View Camera Locations.........................
201
System Settings................................................. 203
Using the Rear View Camera......................... 201
Rear View Camera See: Rear View Camera.................................. 200
Recommended Towing Weights - Chassis Cab/Crew Van/Cutaway/
Van.................................................................243
Calculating the Maximum Loaded Trailer Weight for Your Vehicle.............................. 245
Recommended Towing Weights - M2 Bus..................................................................245
Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 247
Reduced Engine Performance
................254
Refueling..........................................................158 System Warnings............................................... 160
Releasing the Parking Brake.....................185
Remote Control - Vehicles With: Passive Anti-Theft System (PATS)......................66
Changing the Remote Control Battery.........67
Integrated Keyhead Transmitter.................... 66
Locating Your Vehicle.......................................... 67
Programming a New Remote Control..........67
Switching the Panic Alarm On and Off........................................................................\
. 68
Remote Control - Vehicles With: Power Sliding Door
..................................................68
Changing the Remote Control Battery........68
Locating Your Vehicle......................................... 69
Remote Control Information Messages............................................................ 70
Remote Control - Vehicles Without: Passive Anti-Theft System
(PATS).............................................................65
Changing the Remote Control Battery........65
Integrated Keyhead Transmitter.................... 65
Locating Your Vehicle......................................... 66
Programming a New Remote Control.........65
Switching the Panic Alarm On and Off........................................................................\
. 66
Remote Start
..................................................125
About Remote Start.......................................... 125
Enabling Remote Start..................................... 125
Remotely Starting the Engine........................ 125
Remotely Stopping the Engine...................... 125
Remote Start Limitations................................ 125
Remote Start Settings...................................... 125Removing a Headlamp
..............................307
Repairing Minor Paint Damage................321
Replacement Parts Recommendation
........................................15
Collision Repairs.................................................... 16
Scheduled Maintenance and Mechanical Repairs................................................................. 16
Warranty on Replacement Parts.................... 16
Replacing a Lost Key or Remote Control.............................................................70
Replacing the Cabin Air Filter...................127
Reporting Safety Defects (Canada Only)
...............................................................272
Reporting Safety Defects (U.S. Only)...............................................................271
Resetting the Power Sliding Door............85
Restarting the Engine
.................................149
Roadside Assistance..................................257
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 258
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 257
Vehicles Sold in the United States: Using Roadside Assistance.................................... 257
Roadside Emergencies
..............................257
Roof Racks and Load Carriers - Bus.................................................................236
Roof Racks and Load Carriers - Van.................................................................236
Running-In See: Breaking-In................................................. 255
Running Out of Fuel
.....................................157
Adding Fuel From a Portable Fuel
Container.......................................................... 158
Filling a Portable Fuel Container................... 157
S
Safety Canopy ™
............................................59
Safety Precautions.......................................152
Scheduled Maintenance Record...........469
Scheduled Maintenance
..........................462
Seatbelt Extensions......................................50
Seatbelt Height Adjustment......................47
Seatbelt Reminder........................................48 Belt-Minder™........................................................ 48
Seatbelts...........................................................44 Principle of Operation........................................ 44
519
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index