2020 FORD TRANSIT 424

VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is
located on the left-hand side of the
instrument panel.
Please note that in the graphic, XXXX is
representative of your vehicle identification
number.
The Vehicle Identification Number contains
the following information: World manufacturer identifier
A
Brake system, Gross Vehicle
Weight Rating, Restraint Devices
and their locations
B
Make, vehicle line, series, body
type
C
Engine type
D
Check digit
E
Model year
F
Assembly plant
G
Production sequence number
H
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Capacities and SpecificationsE142476 E142477

Automatic crash notification
system off.
Cell phone network signal
strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment
(page 424). Select to adjust climate settings
Select to make calls and access
the phonebook on your cell
phone. See
Phone (page 434).
Select to use the navigation
system.
See Navigation (page
435). Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
441
). Select to adjust system settings.
See
Settings (page 443).
Cleaning the Touchscreen
See
Cleaning the Interior (page 318). Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the
local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Select
System Wi-Fi.
3. Switch
System Wi-Fi on.
4. Select
Available Wi-Fi Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
417
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing SYNC™ 3 E100027 E283811 E280315 E280315

Voice Settings
Description
Voice Command
Go to the voice settings menu.
Voice Settings
Switch long voice prompts on.
Interaction Mode Novice
Switch short voice prompts on.
Interaction Mode Advanced
Switch call confirmation on. The system prompts
you to confirm before making a call.
Phone Confirmation On
Switch call confirmation off. The system does not
prompt you to confirm before making a call.
Phone Confirmation Off
Switch the display of voice commands on.
Voice Command Lists On
Switch the display of voice commands off.
Voice Command Lists Off
Automatic Blower Motor Speed
Reduction
If necessary, the system decreases the
blower motor speed when you are using
voice commands to reduce the amount of
background noise in your vehicle. It returns
to normal when you are done.
Switching Automatic Blower Motor
Speed Reduction Off
Simultaneously press the A/C and
recirculated air buttons. ENTERTAINMENT Audio source. Select to choose
a different audio source.
A
Presets. Swipe left to view more
presets.
B
You can access these options using the
touchscreen or voice commands.
424
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing SYNC™ 3A
BE293491

Possible Cause and Resolution
Symptom
–Copyright protected files.
•Use a device that contains files that are not copy-
right protected.
– Unsupported file format.
•Repair or convert the files to a supported format.
See Entertainment (page 424).
– Device indexing required.
•Re-index your device. See
Settings (page 443).
– Device lock screen enabled.
•Unlock your device before connecting it.
Sometimes I cannot hear a
track playing on my device. –
Device malfunction.
•Disconnect your device. Switch your device off,
reset it and try again.
When I disconnect my iOS
device the audio volume is
set to maximum. –
Device limitation.
•Turn the volume down on your device
If the system does not play the tracks on your USB device
in the correct order, the following information could help:
The system does not play
the tracks on my USB drive
in the correct order.
–If you are selecting USB as the audio source when the
system is still indexing, SYNC plays tracks sorted
alphabetically by file name in the root directory.
– If you are selecting USB as the audio source after the
system has finished indexing, SYNC plays all tracks
sorted alphabetically by the title in the ID3 tag
regardless of where they are located. SYNC uses the
file name if the title in the ID3 Tag does not exist.
– If you are selecting the option to play all tracks from
the browsing menu, SYNC plays all tracks sorted
alphabetically by the title in the ID3 tag regardless of
where they are located. SYNC uses the file name if the
title in the ID3 Tag does not exist.
– If you are selecting a track when using the explore
device option, SYNC plays tracks sorted alphabetically
by file name in the folder you have selected. SYNC
then plays all tracks in any subfolders in the folder you
have selected.
448
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing SYNC™ 3

Diesel Particulate Filter Manual
Regeneration................................................... 170
On-Board Diagnostics System..................... 168
Direction Indicators.....................................106 Direction Indicator............................................. 106
Switching the Direction Indicators On and Off....................................................................... 106
Doors and Locks..............................................77
Draining the Fuel Filter Water Trap - Diesel.............................................................297
Draining the Fuel Filter Water Trap..............297
Drive Belt Routing - 2.0L EcoBlue...........313
Drive Belt Routing - 3.5L Duratec/3.5L Ecoboost™, Vehicles With: Dual
Generators....................................................314
Drive Belt Routing - 3.5L Duratec/3.5L Ecoboost™, Vehicles With: Single
Generator......................................................314
Drive Control..................................................234 Selectable Drive Modes.................................. 234
Selectable Drive Modes Information Messages......................................................... 235
Driver Alert.......................................................214
Driver Alert System Display............................. 215
Driver Alert System Messages........................ 217
Driver Alert System Warnings........................ 215
Switching Driver Alert On or Off.................... 216
Driver and Passenger Airbags....................52 Children and Airbags........................................... 57
Passenger Airbag On and Off Switch ..........52
Proper Driver and Front Passenger Seating Adjustment........................................................ 57
Driving Aids
.....................................................214
Driving Hints..................................................254
Driving Through Water...............................255
DRL See: Daytime Running Lamps....................... 103
E
Eco
.....................................................................227
Eco Mode............................................................... 227
Efficient Drive Mode......................................... 228
Economical Driving
.....................................254
Electromagnetic Compatibility.............480
Emergency Call Limitations.......................63
Emergency Call Requirements.................62
Emergency Exit.............................................258 Emission Law
.................................................162
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........163
Tampering With a Noise Control System............................................................... 162
End User License Agreement.................483 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 483
Engine Block Heater.....................................147 Using the Engine Block Heater...................... 148
Engine Coolant Check...............................298 Adding Coolant.................................................. 298
Coolant Change................................................. 300
Engine Coolant Temperature Management................................................... 301
Fail-Safe Cooling.............................................. 300
Recycled Coolant.............................................. 300
Severe Climates................................................ 300
Engine Cooling Fan - Diesel.....................298
Engine Cooling Fan - Gasoline
...............298
Engine Emission Control............................162
Engine Immobilizer See: Passive Anti-Theft System - Vehicles
With: Passive Anti-Theft System
(PATS)................................................................ 90
Engine Oil Check
..........................................293
Adding Engine Oil.............................................. 294
Engine Oil Pressure Warning Lamp............294
Engine Oil Dipstick - 2.0L EcoBlue........293
Engine Oil Dipstick - 3.5L Duratec.........293
Engine Oil Dipstick - 3.5L Ecoboost™.................................................293
Engine Specifications - 2.0L EcoBlue........................................................362
Engine Specifications - 3.5L Duratec.........................................................363
Engine Specifications - 3.5L Ecoboost™.................................................364
Entertainment..............................................
424
AM/FM Radio...................................................... 425
Apps........................................................................\
433
Bluetooth Stereo or USB................................ 432
CD (If equipped)................................................. 431
HD Radio ™ Information (If
Available)........................................................ 428
SiriusXM® Satellite Radio (If Activated)........................................................ 426
Sources.................................................................. 425
513
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Resetting the Trip Computer...........................
118
Trip Odometer...................................................... 119
Trip Timer................................................................ 119
U
Under Hood Overview - 2.0L EcoBlue........................................................290
Under Hood Overview - 3.5L Duratec..........................................................291
Under Hood Overview - 3.5L Ecoboost™.................................................292
USB Port
.........................................................398
Using Adaptive Cruise Control................207 Adaptive Cruise Control Indicator................213
Adaptive Cruise Control Information
Messages.......................................................... 213
Adaptive Cruise Control System Sensors............................................................... 211
Automatic Cancellation................................... 210
Canceling the Set Speed................................. 210
Changing the Set Speed................................ 209
Detection Issues................................................. 210
Following a Vehicle........................................... 208
Hilly Condition Usage........................................ 210
Overriding the System..................................... 209
Resuming the Set Speed................................. 210
Setting the Adaptive Cruise Speed............208
Setting the Gap Distance............................... 209
Switching Adaptive Cruise Control Off....................................................................... 210
Switching Adaptive Cruise Control On....................................................................... 207
Switching to Normal Cruise Control............212
System Not Available......................................... 211
Using All-Wheel Drive..................................177 All-Wheel Drive Gauge...................................... 181
All-Wheel Drive Information Messages........................................................... 181
Driving In Special Conditions With All-Wheel Drive (AWD)................................ 177
Operating All-Wheel Drive (AWD) Vehicles with Mismatched Tires................................. 177
Using Cruise Control..................................206 Canceling the Set Speed................................ 206
Changing the Set Speed................................ 206
Cruise Control Indicator................................... 207
Resuming the Set Speed............................... 206Setting the Cruise Speed...............................
206
Switching Cruise Control Off........................ 206
Switching Cruise Control On......................... 206
Using MyKey With Remote Start Systems..........................................................76
Using Power Running Boards....................94 Automatic Power Deploy.................................. 94
Automatic Power Stow..................................... 94
Bounce-back......................................................... 95
Enabling and Disabling...................................... 95
Manual Operation................................................ 95
Manual Power Deploy........................................ 95
Resetting the System......................................... 96
Using Snow Chains.....................................343
Using Stability Control...............................190
Using SYNC™ With Your Media Player............................................................406
Audio Voice Commands................................. 407
Media Sources................................................... 406
Using SYNC™ With Your Phone............402 Accessing Features through the Phone
Menu................................................................. 403
Pairing a Phone.................................................. 402
Phone Controls.................................................. 403
Phone Voice Commands............................... 402
Using Traction Control...............................188 Switching the System Off or On................... 188
System Indicator Lights and Messages .......................................................... 188
Using Voice Recognition...........................398 Apps........................................................................\
423
Automatic Blower Motor Speed Reduction........................................................ 424
Climate.................................................................. 420
Entertainment
..................................................... 419
General................................................................... 418
Initiating a Voice Session............................... 400
Navigation............................................................. 422
Phone...................................................................... 421
Phone Voice Service......................................... 398
SiriusXM Traffic and Travel Link................... 423
System Interaction and Feedback..............401
Voice Settings..................................................... 424
Using Winter Tires.......................................342
Utilizing the Mediation/Arbitration Program (Canada Only)........................269
522
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index