
Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Scheduled
Maintenance chart.
As required
Replace engine air filter.
Inspect frequently,
service as required
Replace spark plugs.
Every 60000 miles
(96000 km) Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace engine air filter.
Inspect frequently,
service as required
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread depth.
Change engine oil and filter. *
Every 5000 miles (8000
km) or six months
* Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. Off-road operation
Inspect steering linkage, ball joints and U-joints. Lubricate if
equipped with grease fittings.
Inspect frequently,
service as required
Replace engine air filter.
Change engine oil and filter. *
Every 5000 miles (8000
km) or six months
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread depth.
* Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
468
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Scheduled Maintenance

Exclusive use of E85 (Flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change interval
Exceptions
There are several exceptions to the Normal
Schedule:
Axle and Transfer Case Maintenance
Axle(s) and transfer case (Four-wheel
drive vehicles) fluid changes or level
checks are not required unless a leak is
suspected or the assembly has been
submerged in water. Contact an authorized
dealer for service.
California fuel filter replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service. Hot climate oil change intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5,000 mi (8,000 km).
If the available API SM or SN oils are not
available, then the oil change interval is
3,000 mi (4,800 km)
.
Engine air filter replacement
The life of the engine air filter is dependent
on exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter.
SCHEDULED MAINTENANCE
RECORD
After the scheduled maintenance services
are performed, record the Repair Order #,
Distance and Engine Hours in the boxes
provided.
469
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Scheduled Maintenance

TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
PRODUCT SUPPORT: Please refer to
FORD MOTOR COMPANY instructions
provided in the documentation for the
DEVICES product support, such as the
vehicle owner guide.
Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES.
No Liability for Certain Damages:
EXCEPT AS PROHIBITED BY LAW, FORD
MOTOR COMPANY, ANY THIRD PARTY
SOFTWARE OR SERVICES SUPPLIERS,
AND THEIR AFFILIATES SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE.
SYNC® Automotive Important Safety
Information Read and follow
instructions:
• Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not
following precautions found in the
Owner Guide can lead to an accident
or other serious injuries. General Operation
•
Voice Command Control
: Certain
functions within the SYNC® system
may be accomplished using voice
commands. Using voice commands
while driving helps you to operate the
system without removing your hands
from the wheel or eyes from the road.
• Prolonged Views of Screen:
Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
• Volume Setting:
Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
• Navigation Features:
Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and safety
information fully.
• Distraction Hazard:
Any navigation
features may require manual
(non-verbal) setup. Attempting to
perform such set-up or insert data
while driving can distract your attention
and could cause an accident or other
serious injury. Stop the vehicle in a safe
and legal manner before attempting
these operations.
• Let Your Judgment Prevail:
Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a
486
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Appendices

1
180 Degree Camera....................................203
Camera Views.................................................... 204
Front View Camera........................................... 204
Using the 180 degree camera system.............................................................. 204
9
911 Assist...........................................................62
A
A/C See: Climate Control........................................... 121
About This Manual...........................................9
ABS See: Brakes............................................................ 182
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 182
Accessories....................................................458
Accessories See: Replacement Parts
Recommendation............................................ 15
ACC See: Using Adaptive Cruise Control............207
Active Park Assist.........................................198 Using Active Park Assist.................................. 198
Adjusting the Headlamps........................305 Horizontal Aim Adjustment.......................... 306
Vertical Aim Adjustment................................ 305
Adjusting the Steering Wheel....................97
Airbag Disposal
................................................61
Air Conditioning See: Climate Control........................................... 121
Air Filter See: Changing the Engine Air Filter............296
Alarm See: Anti-Theft Alarm - Vehicles With:
Anti-Theft Alarm Horn with Integral
Battery................................................................. 92
See: Anti-Theft Alarm - Vehicles Without: Anti-Theft Alarm Horn with Integral
Battery.................................................................. 91
All-Wheel Drive
..............................................177 AM/FM Radio - Vehicles Without:
SYNC.............................................................396
Selecting a Radio Source............................... 396
Anti-Theft Alarm - Vehicles With: Anti-Theft Alarm Horn with Integral
Battery.............................................................92
Alarm System........................................................ 92
Arming the Alarm................................................. 93
Disarming the Alarm........................................... 93
Guard Settings...................................................... 92
Triggering the Alarm............................................ 92
Anti-Theft Alarm - Vehicles Without: Anti-Theft Alarm Horn with Integral
Battery..............................................................91
Alarm System......................................................... 91
Arming the Alarm.................................................. 91
Disarming the Alarm............................................ 91
Triggering the Alarm............................................. 91
Appendices...................................................480
Applying the Parking Brake......................185
Apps..................................................................441 SiriusXM Traffic and Travel Link................... 442
Using Apps on an Android Device...............442
Using Apps on an iOS Device......................... 441
Using Mobile Navigation on an Android Device................................................................ 442
Audio System
................................................393
General Information......................................... 393
Audio Unit Clock and Date Displays - Vehicles Without: SYNC.........................397
Adjusting the Clock........................................... 397
Audio Unit - Vehicles With: SYNC 3......................................................................395
Adjusting the Volume...................................... 395
Changing Radio Stations................................ 395
Pausing or Playing Media............................... 396
Seek Down and Previous Track Button............................................................... 396
Seek Up and Next Track Button.................. 396
Sound Settings................................................... 396
Switching the Audio Unit On and Off........395
Switching the Screen On and Off...............396
Audio Unit - Vehicles Without: SYNC.............................................................393
Adjusting the Volume...................................... 393
Changing Radio Stations................................ 394
Pausing or Playing Media............................... 395
Returning to the Previous Screen................394
509
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Scrolling Through the Menu Options.........394
Seek Down and Previous Track
Button............................................................... 395
Seek Up and Next Track Button.................. 394
Selecting a Menu Option................................ 394
Selecting Media................................................. 394
Selecting the Radio........................................... 393
Sound Settings................................................... 395
Switching the Audio Unit On and Off........393
Switching the Screen On and Off...............395
System Settings................................................. 395
Using a Cell Phone............................................ 395
Autolamps......................................................102 Adjusting the Period of Time That the
Headlamps Remain On............................... 103
Automatic High Beam Control................104 Automatic High Beam Control Information
Messages.......................................................... 105
Automatic High Beam Indicator................... 105
Overriding Automatic High Beam Control............................................................... 105
Switching Automatic High Beam Control On or Off........................................................... 105
Automatic Transmission............................173 Automatic Transmission Information
Messages........................................................... 175
Brake Shift Interlock........................................... 174
Progressive Range Selection.......................... 173
Selector Lever Positions................................... 173
SelectShift™........................................................ 173
Transmission Not in Park (P) Audible Warning.............................................................. 175
Automatic Transmission Fluid Check............................................................302
Auto-Start-Stop...........................................149 Auto-Start-Stop – Troubleshooting...........150
Auto-Start-Stop Indicators......................150
Auto-Start-Stop Precautions..................149
Auto-Start-Stop – Troubleshooting.........................................150
Auto-Start-Stop – Frequently Asked Questions ........................................................... 151
Auto-Start-Stop – Information Messages.......................................................... 150
Autowipers.......................................................98 Settings................................................................... 99
Auxiliary Heater
.............................................124
Principle of Operation....................................... 124Using the Auxiliary Heater...............................
124
Auxiliary Power Points................................138 110 Volt - 150 Watt Capacity AC Power
Outlet................................................................. 138
110 Volt - 400 Watt Capacity AC Power Outlet................................................................. 139
Auxiliary Switches.......................................459
AWD See: All-Wheel Drive.......................................... 177
B
Battery See: Changing the 12V Battery..................... 303
Blind Spot Information System.............220 Blind Spot Information System
Indicator............................................................ 222
Blind Spot Information System Information Messages......................................................... 224
Blind Spot Information System Sensors.............................................................. 221
Blind Spot Information System Warning Lamp.................................................................. 223
Blind Spot Information System with Trailer Tow..................................................................... 222
Switching the Blind Spot Information System On and Off........................................ 221
Using the Blind Spot Information System............................................................... 221
BLIS See: Blind Spot Information System..........220
Body Styling Kits..........................................323
Bonnet Lock See: Opening and Closing the Hood..........288
Booster Seats
..................................................38
Types of Booster Seats...................................... 39
Bottle Holders.................................................141
Brake Fluid Check
........................................302
Brakes...............................................................182 General Information.......................................... 182
Breaking-In.....................................................255
Bulb Specification Chart..........................386
C
Capacities and Specifications - 2.0L EcoBlue.........................................................370
Air Conditioning System.................................. 370
510
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Brake System.......................................................
373
Diesel Exhaust Fluid Tank............................... 373
Engine...................................................................... 371
Fuel Tank............................................................... 372
Grease.................................................................... 374
Locks....................................................................... 373
Washer Reservoir................................................ 372
Capacities and Specifications - 3.5L Duratec..........................................................374
Air Conditioning System.................................. 374
Brake System....................................................... 378
Engine..................................................................... 375
Engine Coolant.................................................... 377
Fuel Tank................................................................ 377
Grease.................................................................... 379
Locks....................................................................... 379
Rear Axle............................................................... 379
Washer Reservoir............................................... 378
Capacities and Specifications - 3.5L Ecoboost™.................................................380
Air Conditioning System................................. 380
Brake System...................................................... 384
Engine..................................................................... 381
Engine Coolant................................................... 383
Fuel Tank.............................................................. 384
Grease.................................................................... 385
Locks...................................................................... 385
Rear Axle............................................................... 385
Washer Reservoir............................................... 384
Capacities and Specifications................362
Cargo Lamps..................................................107 Switching the Cargo Lamps Off.................... 107
Switching the Cargo Lamps On.................... 107
Car Wash See: Cleaning the Exterior............................... 316
Catalytic Converter - 3.5L Duratec/3.5L Ecoboost™..................................................163
On-Board Diagnostics System..................... 164
Changing a Bulb..........................................308 Front Clearance Lamp...................................... 310
Headlamp
............................................................ 309
High Mounted Stoplamps................................ 311
Interior Lamp........................................................ 312
License Plate Lamp............................................ 312
Reading Lamps.................................................... 312
Rear Lamps............................................................ 311
Side Direction Indicator..................................... 311
Sun Visor Mirror Lamp...................................... 313Changing a Fuse..........................................286
Fuses...................................................................... 286
Changing a Road Wheel...........................349 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 350
Front Jacking Points.......................................... 355
Installing a Road Wheel.................................. 358
Locking Lug Nuts................................................. 351
Rear Jacking Points........................................... 355
Removing a Road Wheel................................ 358
Removing a Wheel Trim.................................. 356
Stowing the Wheel and Vehicle Jack........360
Vehicle Jack......................................................... 354
Vehicles With a Spare Wheel......................... 351
Changing the 12V Battery
.........................303
Removing the Battery...................................... 303
Replacing the Battery...................................... 305
Changing the Engine Air Filter................296
Changing the Engine Oil and Oil Filter...............................................................294
Engine Lubrication for Severe Service Operation......................................................... 295
Changing the Front Wiper Blades.........307
Changing the Wi-Fi Hotspot Name or Password
.....................................................392
Checking MyKey System Status...............75
Checking the Wiper Blades......................307
Child Restraint and Seatbelt Maintenance.................................................50
Child Restraint Positioning
.........................40
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks
.........................................42
Left-Hand Side...................................................... 43
Right-Hand Side................................................... 43
Cigar Lighter
...................................................140
Cleaning Products........................................315
Cleaning the Engine
.....................................317
Cleaning the Exterior...................................316
Body Paintwork Preservation......................... 317
Cleaning the Chrome Trim.............................. 316
Cleaning the Headlamps................................. 316
Cleaning the Rear Window............................. 316
Sliding Door Tracks............................................. 317
Cleaning the Instrument Panel and Instrument Cluster Lens........................320
511
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Cleaning the Interior....................................318
Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats................................................ 318
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 320
Leather Interior.................................................... 319
Mirrors.................................................................... 320
Rear Windows..................................................... 320
Seatbelts............................................................... 319
Storage Compartments, Cup Holders and Ashtrays........................................................... 320
Suede Micro Fiber Fabric................................. 319
Cleaning the Wheels...................................321
Cleaning the Windows and Wiper Blades............................................................318
Clearing All MyKeys.......................................74
Climate Control..............................................121
Closing the Sliding Door...............................81 Closing the Sliding Door From Inside Your
Vehicle.................................................................. 81
Closing the Sliding Door From Outside Your Vehicle................................................................. 82
Closing the Sliding Door With the Remote Control................................................................ 85
Cold Weather Precautions
.......................254
Connected Vehicle......................................388 Connecting the Vehicle to a Mobile
Network........................................................... 388
Connected Vehicle Limitations..............388
Connected Vehicle Requirements
........388
Connected Vehicle – Troubleshooting - Vehicles With: Modem
...........................389
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3...........................390
Connecting a Bluetooth® Device - Vehicles Without: SYNC.........................397
Pairing a Device.................................................. 397
Connecting the Vehicle to a Mobile Network.......................................................388
Connecting FordPass to the Modem.........388
Enabling and Disabling the Modem...........388
What Is the Modem.......................................... 388
Connecting the Vehicle to a Wi-Fi Network.......................................................388
Coolant Check See: Engine Coolant Check........................... 298
Crash Sensors and Airbag Indicator.......60 Creating a MyKey............................................72
MyKey Information Messages.......................... 72
Creating a Wi-Fi Hotspot..........................392 Connecting a Device to the Wi-Fi
Hotspot............................................................. 392
Finding the Wi-Fi Hotspot Name and Password......................................................... 392
Cross Traffic Alert........................................224 Cross Traffic Alert behavior when trailer is
attached........................................................... 226
Cross Traffic Alert Indicator........................... 226
Cross Traffic Alert Information Messages.......................................................... 227
Cross Traffic Alert System Limitations...................................................... 226
Cross Traffic Alert System Sensors............226
Switching the System On and Off..............226
Using Cross Traffic Alert.................................. 224
Cruise Control...............................................206 Principle of Operation..................................... 206
Cruise control See: Using Cruise Control.............................. 206
Customer Assistance.................................266
D
Data Recording
..................................................11
Comfort, Convenience and Entertainment
Data....................................................................... 13
Event Data................................................................ 13
Service Data............................................................ 12
Services That Third Parties Provide...............14
Services That We Provide.................................. 14
Vehicles With a Modem...................................... 14
Vehicles With an Emergency Call System.................................................................. 15
Vehicles With SYNC............................................. 14
Daytime Running Lamps
...........................103
Type 1 - Conventional
(Non-Configurable)...................................... 103
Type 2 - Configurable........................................ 103
Declaration of Conformity
.......................508
Radio Frequency Statement........................ 508
Diesel Particulate Filter
...............................167
Diesel Particulate Filter Automatic
Regeneration................................................... 168
Diesel Particulate Filter Information Messages........................................................... 172
512
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Supported Media Players, Formats and
Metadata Information................................ 433
USB Ports............................................................. 433
Environment.....................................................19
Essential Towing Checks...........................247
Before Towing a Trailer.................................... 252
Launching or Retrieving a Boat or Personal Water Craft (PWC)....................................... 253
Safety Chains...................................................... 248
Tow Hitch.............................................................. 248
Trailer Brakes....................................................... 248
Trailer Lamps....................................................... 252
Trailer Towing Connector................................ 247
When Towing a Trailer...................................... 252
Event Data Recording See: Data Recording.............................................. 11
Export Unique Options
.................................18
Exterior Mirrors..............................................109
Fold-Away Exterior Mirrors.............................. 110
Power Exterior Mirrors...................................... 109
Power Folding Mirrors....................................... 109
F
Fan See: Engine Cooling Fan - Diesel.................298
See: Engine Cooling Fan - Gasoline...........298
Fastening the Seatbelts..............................45 Seatbelt Locking Modes................................... 46
Using Seatbelts During Pregnancy................45
Flat Tire See: Changing a Road Wheel....................... 349
Floor Mats
.......................................................255
Fog Lamps - Front See: Front Fog Lamps...................................... 105
Ford Credit
.....................................................266
US Only................................................................. 266
Ford Protect
..................................................460
Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 461
Ford Protect Extended Service Plans (U.S. Only)................................................................. 460
Front Fog Lamps..........................................105 Front Fog Lamp Indicator............................... 106
Switching the Front Fog Lamps On or Off....................................................................... 105Front Parking Aid..........................................194
Front Parking Aid Information
Messages.......................................................... 196
Object Distance Indicator................................ 195
Front View Camera
.....................................233
Using the Front View Camera....................... 234
Front Wiper Blades See: Changing the Front Wiper Blades......307
Fuel and Refueling.......................................152
Fuel Burning Heater See: Auxiliary Heater......................................... 124
Fuel Filler Funnel Location........................157
Fuel Filter - Gasoline...................................307
Fuel Filter Service Indicator Check - Diesel............................................................306
Fuel Quality - Diesel....................................152 Biodiesel................................................................ 154
Diesel Fuel Additives ........................................ 155
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Not Required ..........153
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Required (United
States/Canada/Puerto Rico/U.S. Virgin
Islands And Other Locales) ...................... 152
Fuel Quality - E85
.........................................155
Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 155
Switching Between E85 and Gasoline............................................................ 156
Fuel Quality - Gasoline
...............................156
Choosing the Right Fuel................................... 156
Fuel Shutoff
...................................................258
Ignition Switch.................................................... 258
Keyless Starting................................................. 259
Fuse Box Locations.....................................273 Body Control Module........................................ 273
Driver Compartment Fuse Box..................... 273
Engine Compartment Fuse Box................... 273
Passenger Compartment Fuse Box............273
Pre-fuse Box......................................................... 273
Fuses.................................................................273
Fuse Specification Chart
...........................274
Body Control Module........................................ 281
Driver Compartment Fuse Box...................... 277
Engine Compartment Fuse Box................... 274
Passenger Compartment Fuse Box...........283
514
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index