2020 FORD TRANSIT CONNECT power steering

MyKey – Troubleshooting - Vehicles
With: Push Button Start .........................64
Doors and Locks
Locking and Unlocking ...............................
66
Sliding Door ....................................................
69
Keyless Entry ...................................................
70
Liftgate
Manual Liftgate ..............................................
73
Security
Passive Anti-Theft System ........................
74
Anti-Theft Alarm ...........................................
76
Steering Wheel
Adjusting the Steering Wheel ...................
78
Horn ....................................................................
78
Wipers and Washers
Windshield Wipers ........................................
79
Autowipers .......................................................
79
Windshield Washers .....................................
81
Rear Window Wiper and Washers ...........
81
Lighting
General Information .....................................
82
Lighting Control .............................................
82
Autolamps .......................................................
83
Instrument Lighting Dimmer ....................
83
Headlamp Exit Delay ...................................
84
Daytime Running Lamps ...........................
84
Automatic High Beam Control ................
84
Front Fog Lamps ...........................................
86
Cornering Lamps ...........................................
87
Direction Indicators .......................................
87
Interior Lamps ................................................
88Windows and Mirrors
Power Windows - Vehicles With: Rear
Power Windows .......................................
89
Power Windows - Vehicles With: One-Touch Open Driver Window .......
90
Global Opening .............................................
90
Exterior Mirrors ..............................................
90
Interior Mirror - Vehicles Without: Auto-Dimming Interior Mirror ................
91
Interior Mirror - Vehicles With: Auto-Dimming Interior Mirror ................
91
Sun Shades .....................................................
92
Instrument Cluster
Gauges ..............................................................
93
Warning Lamps and Indicators ...............
94
Audible Warnings and Indicators ............
96
Information Displays
General Information ....................................
98
Trip Computer ..............................................
100
Personalized Settings ...............................
100
Information Messages ..............................
100
Climate Control
Manual Climate Control .............................
114
Automatic Climate Control .......................
115
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control ..............................
116
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control ..........................................................
117
Rear Passenger Climate Controls ..........
118
Heated Windshield ......................................
118
Heated Rear Window ..................................
118
Heated Exterior Mirrors ...............................
119
Cabin Air Filter ...............................................
119
Seats
Sitting in the Correct Position .................
120
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Table of Contents

Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
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Stability Control
Description
Message
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Service AdvanceTrac
Starting System Description
Message
Displays if you switch the ignition on and do not start the
engine.
Full Accessory Power
Active
A reminder to press the brake pedal when starting your
vehicle.
To START Press Brake
Displays if your vehicle fails to start.
Cranking Time Exceeded
The system does not detect a valid passive key inside your
vehicle.
No Key Detected
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Starting System Fault
Displays if you switch the engine off and the system does not
detect a valid passive key inside your vehicle.
Restart Now or Key is
Needed
Steering System Description
Message
The system has malfunctioned. Stop your vehicle in a safe
place. Have your vehicle checked as soon as possible.
Steering Loss Stop
Safely
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Steering Fault Service
Now
Steering Assist Fault
Service Required
Steering Lock Malfunc-
tion Service Now
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Information Displays

AUTO-START-STOP
WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death.
Principle of Operation
The system is designed to help reduce fuel
consumption and CO 2 emissions by
stopping the engine when it is idling, for
example at traffic lights. Your vehicle has
an enhanced starter motor that is designed
for an increased number of engine starts.
The system does not stop the engine under
certain conditions, for example:
• If you have opened the driver door.
• If you have unfastened the driver
seatbelt.
• If your vehicle is at high altitude.
• If you have switched the heated
windshield on.
• If you have shifted into manual (M).
• If your vehicle is on a steep grade.
• If the engine is warming up.
• If the outside temperature is too low
or too high. •
If the battery charge is low or the
battery temperature is outside the
optimal operating range.
• To maintain the interior climate or
reduce fogging.
• If you have turned the steering more
than 270 degrees.
The system restarts the engine under
certain conditions, for example:
• If you have opened the driver door.
• If you have unfastened the driver
seatbelt.
• If you switch the heated windshield on.
• If you switch maximum defrost on.
• If you turn the steering wheel.
• If your vehicle starts to roll downhill in
neutral.
• To maintain adequate brake
assistance.
• To maintain the interior climate or
reduce fogging.
Note: The blower motor speed could
change when the system restarts the engine.
Using Auto-Start-Stop
Stopping the Engine
Stop your vehicle and keep your foot on
the brake pedal and the transmission in
drive (D).
Note: The engine stops if you shift into park
(P) or neutral (N) regardless of whether you
have your foot on the brake pedal or not.
Note: Power assist steering turns off when
the engine is off.
Restarting the Engine
• Release the brake pedal.
• Press the accelerator pedal.
• Shift into drive (D), reverse (R) or
manual (M).
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Unique Driving Characteristics

GENERAL INFORMATION
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
your vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 302).
Note: Depending on applicable laws and
regulations in the country for which your
vehicle was originally built, the brake lamps
could flash during heavy braking. Following
this, the hazard lights could also flash when
your vehicle comes to a stop.
Brake Over Accelerator
In the event that the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow your vehicle and reduce engine
power. If you experience this condition,
apply the brakes and bring your vehicle to
a safe stop. Move the transmission to park
(P), switch the engine off and apply the
parking brake. Inspect the accelerator
pedal for any interference. If none are
found and the condition persists, have your
vehicle towed to the nearest authorized
dealer. Brake Assist
Brake assist detects when you rapidly
brake by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal, and can reduce stopping
distances in critical situations
Anti-Lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking.
If it illuminates when you are
driving, this indicates a
malfunction. Your vehicle
continues to have normal braking without
the anti-lock brake system function. Have
your vehicle checked as soon as possible.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer. It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle is
moving, make sure the parking brake is
disengaged. If the parking brake is
disengaged, this indicates low brake fluid
level or a brake system fault. Have your
vehicle immediately checked.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Brakes E138644

PRINCIPLE OF OPERATION
WARNING: Vehicle modifications
involving braking system, aftermarket
roof racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of your vehicle and may adversely affect
the performance of the electronic
stability control system. In addition,
installing any stereo loudspeakers may
interfere with and adversely affect the
electronic stability control system. Install
any aftermarket stereo loudspeaker as
far as possible from the front center
console, the tunnel, and the front seats
in order to minimize the risk of interfering
with the electronic stability control
sensors. Reducing the effectiveness of
the electronic stability control system
could lead to an increased risk of loss of
vehicle control, vehicle rollover, personal
injury and death. WARNING:
Remember that even
advanced technology cannot defy the
laws of physics. It’ s always possible to
lose control of a vehicle due to
inappropriate driver input for the
conditions. Aggressive driving on any
road condition can cause you to lose
control of your vehicle increasing the risk
of personal injury or property damage.
Activation of the electronic stability
control system is an indication that at
least some of the tires have exceeded
their ability to grip the road; this could
reduce the operator ’s ability to control
the vehicle potentially resulting in a loss
of vehicle control, vehicle rollover,
personal injury and death. If your
electronic stability control system
activates, SLOW DOWN.
The system automatically turns on each
time you switch the ignition on. If a fault occurs in either the stability
control or the traction control system, you
may experience the following conditions:
•
The stability and traction control light
illuminates steadily.
• The stability control and traction
control systems do not enhance your
vehicle's ability to maintain traction of
the wheels.
If a driving condition activates either the
stability control or the traction control
system you may experience the following
conditions:
• The stability and traction control light
flashes.
• Your vehicle slows down.
• Reduced engine power.
• A vibration in the brake pedal.
• The brake pedal is stiffer than usual.
• If the driving condition is severe and
your foot is not on the brake, the brake
pedal may move as the system applies
higher brake force.
The stability control system has several
features built into it to help you maintain
control of your vehicle:
Electronic Stability Control
The system enhances your vehicle ’s ability
to prevent skids or lateral slides by
applying brakes to one or more of the
wheels individually and, if necessary,
reducing engine power.
Roll Stability Control
The system enhances your vehicle ’s ability
to prevent rollovers by detecting your
vehicle ’s roll motion and the rate at which
it changes by applying the brakes to one
or more wheels individually.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Stability Control

To view the instantaneous efficiency level, use the information display controls
on the steering wheel to select the following:
Action
Menu Item
Press the menu button.
MyView
Press the OK button.
Eco Coach
Trip Summary
The calculated trip summary is shown as
four colored bars. The bars travel from left
to right as the calculated efficiency levels
increase. The bars indicate the average
efficiency level for acceleration,
deceleration, speed and gear shifting
during the total distance traveled by your
vehicle for the current trip. Note:
Vehicles with an automatic
transmission do not have a bar for gear
shifting.
To view the trip summary, use the information display controls on the steering
wheel to select the following: Action
Menu Item
Press the menu button.
MyView
Press the OK button. Press it again to view the trip summary.
Eco Coach
STEERING
Electric Power Steering
(If Equipped) WARNING:
The electric power
steering system has diagnostic checks
that continuously monitor the system. If
a fault is detected, a message displays
in the information display. Stop your
vehicle as soon as it is safe to do so.
Switch the ignition off. After at least 10 seconds, switch the ignition on and
watch the information display for a
steering system warning message. If a
steering system warning message
returns, have the system checked as
soon as possible.
WARNING: If the system detects
an error, you may not feel a difference in
the steering, however a serious condition
may exist. Have your vehicle checked as
soon as possible. Failure to do so may
result in loss of steering control.
Your vehicle has an electric power steering
system, there is no fluid reservoir, no
maintenance is required.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Driving Aids

If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle, this increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation.
Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning (If Equipped)
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems. PRE-COLLISION ASSIST WARNING:
You are responsible
for controlling your vehicle at all times.
The system is designed to be an aid and
does not relieve you of your responsibility
to drive with due care and attention.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death. WARNING:
The system does not
operate during hard acceleration or
steering. Failure to take care may lead
to a crash or personal injury. WARNING:
The system may fail
or operate with reduced function during
cold and severe weather conditions.
Snow, ice, rain, spray and fog can
adversely affect the system. Keep the
front camera and radar free of snow and
ice. Failure to take care may result in the
loss of control of your vehicle, serious
personal injury or death. WARNING:
The system may not
operate properly if your vehicle has a
non-Ford windshield. Do not carry out
windshield repairs in the area around the
sensor. WARNING: In situations where the
vehicle camera has limited detection
capability, this may reduce system
performance. These situations include
but are not limited to direct or low
sunlight, vehicles at night without tail
lights, unconventional vehicle types,
pedestrians with complex backgrounds,
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Driving Aids