2020 FORD TRANSIT CONNECT service

Note:
Do not blend used engine oil with
diesel fuel under any circumstances.
Blending used oil with the fuel will
significantly increase your vehicle ’s exhaust
emissions and reduce engine life due to
increased internal wear.
We recommend Top Tier diesel fuel where
available to help minimize engine deposits
and maintain optimal vehicle and engine
performance. For additional information,
refer to www.toptiergas.com.
You should use Ultra-Low Sulfur Diesel
fuel (also known as ULSD) designated as
number 1-D or 2-D with a maximum of
15-ppm sulfur in your diesel vehicle. You
may operate your vehicle on diesel fuels
containing up to 20% biodiesel, also
known as B20. These fuels should meet
the ASTM D975 diesel or the ASTM D7467
B6-B20 biodiesel industry specifications.
Outside of North America, use fuels
meeting EN590 or equivalent local market
standard. Using low sulfur diesel fuel
(16-500 ppm) or high sulfur
diesel fuel (greater than 500
ppm) in your diesel engine will cause
certain emission components to
malfunction which may also cause the
service engine soon light to illuminate
indicating an emissions-related concern.
Diesel fuel is adjusted seasonally for cold
temperature. For best results at
temperatures below 19°F (-7°C), we
recommended using a diesel fuel which
has been seasonally adjusted for the
ambient conditions. Fuel Requirements - Choosing The
Right Fuel: Vehicles Operated
Where Ultra Low Sulfur Diesel Fuel
Is Not Required
For the engine to operate reliably on
low-sulfur or high-sulfur diesel fuel, the
engine must be a factory built high-sulfur
engine (available as a dealer order option
for select markets) or an ultra low sulfur
diesel fuel configured engine that has been
retrofitted for high-sulfur diesel fuel using
Ford Motor Company dealer service parts.
Failure to use retrofit components other
than those available through your
authorized dealer will result in coolant
system damage, engine overheating,
selective catalyst reduction system or
diesel particulate filter damage and
possible base engine damage.
Use only a diesel engine configured for use
with high sulfur diesel fuel in markets with
diesel fuel that has sulfur content greater
than 15 ppm. Using low sulfur diesel fuel
(16–500 ppm) or high sulfur diesel fuel
(greater than 500 ppm) in a diesel engine
designed to use only Ultra Low Sulfur
Diesel fuel may result in damage to engine
emission control devices and the
aftertreatment system, potentially
rendering the vehicle inoperable.
Vehicles with engines configured for use
with high sulfur diesel fuel are only
available for sale in countries where ultra
low sulfur diesel fuel is generally not
available or mandated by the government.
Vehicles originally sold in a ultra low sulfur
diesel fuel market that are subsequently
exported to non- ultra low sulfur diesel fuel
markets will need to be retrofitted at the
customer
’s expense using Ford authorized
dealer service parts in order to be reliably
operated on non- ultra low sulfur diesel
fuel.
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Biodiesel
WARNING: Do not mix diesel with
gasoline, gasohol or alcohol. This could
cause an explosion.
Note: Do not use home heating oil,
agricultural fuel, raw fats and oils, waste
cooking greases, biodiesel greater than 20%
or any diesel not intended for highway use.
Damage to the fuel injection system, engine
and exhaust catalyst, and diesel particulate
filter can occur if you use an improper fuel.
Red dye is used to identify fuels intended
for agricultural and non-highway use.
You may operate your vehicle on diesel
fuels containing up to 20% biodiesel, also
known as B20.
Biodiesel fuel is a chemically converted
product from renewable fuel sources, such
as vegetable oils, animal fats and waste
cooking greases.
To help achieve acceptable engine
performance and durability when using
biodiesel in your vehicle:
• Confirm the biodiesel content of the
fuel to be B20 (20% biodiesel) or less
• Only use biodiesel fuel of good quality
that complies with industry standards
• Follow the recommended service
maintenance intervals
See General
Maintenance Information (page 428).
• Do not store biodiesel fuel in the fuel
tank for more than 1 month
• Consider changing brands or reducing
biodiesel content if you have cold
temperature fuel gelling issues or a
frequent LOW FUEL PRESSURE
message appearing Use of biodiesel in concentrations greater
than 20% may cause damage to your
vehicle, including engine and/or exhaust
after-treatment hardware (exhaust
catalyst and particulate filter) failures.
Concentrations greater than 20% can also
cause fuel filter restrictions that may result
in a lack of power or damage to fuel
system components, including fuel pump
and fuel injector failures.
We recommend SAE 5W-40 oil for fuels
with greater than 5% biodiesel (B5). For
more information about oil change
intervals and other maintenance when
operating on biodiesel
See Special
Operating Conditions Scheduled
Maintenance
(page 434).
Look for a label on the fuel pump to
confirm the amount of biodiesel contained
in a diesel fuel. Biodiesel content is often
indicated with the letter B followed by the
percent of biodiesel in the fuel. For
example, B20 indicates a fuel containing
20% biodiesel. Ask the service station
attendant to confirm the biodiesel content
of a diesel fuel if you do not see a label on
the fuel pump.
Biodiesel fuels degrade more easily than
diesel fuels not containing biodiesel and
should not be stored in the fuel tank for
more than 1 month. If you plan to park or
store your vehicle for more than 1 month,
then you should empty your vehicle fuel
tank of biodiesel fuel. You should fill the
tank with a pure petroleum-based diesel
fuel and run your vehicle for a minimum of
30 minutes.
Note: Degraded or oxidized biodiesel can
damage fuel system seals and plastics and
corrode steel parts.
During cold weather, if you have problems
operating on biodiesel, you may need to
use a diesel fuel with lower biodiesel
content, try another brand, or discontinue
the use of biodiesel.
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EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws. Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
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PRINCIPLE OF OPERATION
The traction control system helps avoid
drive wheel spin and loss of traction.
If your vehicle begins to slide, the system
applies the brakes to individual wheels
and, when needed, reduces engine power
at the same time. If the wheels spin when
accelerating on slippery or loose surfaces,
the system reduces engine power in order
to increase traction.
USING TRACTION CONTROL
WARNING: The stability and
traction control light illuminates steadily
if the system detects a failure. Make sure
you did not manually disable the traction
control system using the information
display controls or the switch. If the
stability control and traction control light
is still illuminating steadily, have the
system serviced by an authorized dealer
immediately. Operating your vehicle with
the traction control disabled could lead
to an increased risk of loss of vehicle
control, vehicle rollover, personal injury
and death.
If your vehicle is stuck in mud or snow,
switching traction control off may be
beneficial as this allows the wheels to spin.
Switching Traction Control On or
Off Press the button on the center
console.
Note: The system turns on when you switch
the ignition on.
Note: If you switch traction control off,
stability control remains on.
Note: The system turns off if there is a
malfunction. Traction Control Off Warning
Lamp Illuminates when you switch the
system off.
Traction Control Indicator Flashes during operation.
If it does not illuminate when you
switch the ignition on, or remains
on when the engine is running, this
indicates a malfunction. Have your vehicle
checked as soon as possible.
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Color Information Display
System Status
Indicator
Unavailable.
Gray.
Available.
Green.
Temporary steering assistance.
Amber.
Steering wheel vibration.
Red.
Lane Keeping System Messages Action
Message
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Lane Keeping Sys.
Malfunction Service
Required
BLIND SPOT INFORMATION
SYSTEM WARNING: Do not use the blind
spot information system as a
replacement for using the interior and
exterior mirrors or looking over your
shoulder before changing lanes. The
blind spot information system is not a
replacement for careful driving. WARNING:
The system may not
operate properly during severe weather
conditions, for example snow, ice, heavy
rain and spray. Always drive with due
care and attention. Failure to take care
may result in a crash. 216
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Maximum Loaded
Trailer Weight - lb
(kg) *
Maximum GCWR - lb
(kg)
Powertrain
2,000 (907)
5,939 (2,694)
2.0L SWB Van -
vehicles sold in the
United States
2,000 (907)
6,041 (2,740)
2.0L LWB Van -
vehicles sold in the
United States
2,000 (907)
6,001 (2,722)
2.0L LWB Van -
vehicles sold in
Canada
2,000 (907)
6,380 (2,894)
2.0L LWB Wagon
2,000 (907)
5,930 (2,690)
2.5L SWB Van -
vehicles sold in the
United States
2,000 (907)
6,041 (2,740)
2.5L LWB Van -
vehicles sold in the
United States
2,000 (907)
5,990 (2,717)
2.5L LWB Van -
vehicles sold in
Canada
2,000 (907)
6,369 (2,889)
2.5L LWB Wagon
* Calculated with SAE J2807 method.
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
• Do not tow a trailer until you drive your
vehicle at least 1000 miles (1600
kilometers).
• Consult your local motor vehicle laws
for towing a trailer. •
See the instructions included with
towing accessories for the correct
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See
Scheduled
Maintenance (page 428).
• If you use a rental trailer, follow the
rental agency's instructions.
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•
If your vehicle has AdvanceTrac with
RSC and a heavily loaded trailer is on
tow, the system may turn on while
taking corners. This is normal. Taking
corners at slower speeds can reduce
this tendency.
• Allow more distance for stopping with
a trailer attached. Anticipate stops and
brake gradually.
• Avoid parking on a grade. However, if
you must park on a grade:
•Turn the steering wheel to point
your vehicle tires away from traffic
flow.
• Set the vehicle parking brake.
• Place the transmission selector
lever in position P.
• Place wheel chocks in front and
back of the trailer wheels. (Chocks
not included with vehicle.)
Launching or Retrieving a Boat or
Personal Watercraft
Note: Disconnect the trailer wiring
connector before the trailer enters the
water.
Note: Reconnect the trailer wiring
connector after the trailer is removed from
the water.
When backing down a ramp during boat
launching or retrieval:
• Do not allow the static water level to
rise above the bottom edge of the rear
bumper.
• Do not allow waves to break higher
than 6 inches (15 centimeters) above
the bottom edge of the rear bumper.
Note: Exceeding these limits may allow
water to enter your vehicle or its
components, affecting driveability,
emissions and reliability. The vehicle
warranty may not cover component damage
caused by water entry. Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required.
TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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