2020 FORD TRANSIT CONNECT ECO mode

Note:
On some models, SEEK NEXT may
be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
PHONE ACCEPT.
M:
Touch the control repeatedly to switch
between media sources (modes).
See
Steering Wheel (page 78).
Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
• Power:
Switch the audio system on
and off.
• VOL:
Control the volume of playing
audio.
• Seek
and Tune: se as you normally
would in audio modes.
• Eject:
Eject a CD from the audio
system.
• SOURCE
or MEDIA: Press repeatedly
to advance through available media
modes.
• SOUND:
Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See Audio System (page 367).
• DISP:
Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate
control buttons:
Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control
(page 114). Safety Information WARNING:
Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
• Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

Navigation
You can adjust many of the Navigation
preferences by selecting the following
menus.
Map Preferences Action and Description
Menu Item
Map Preferences
Then select any of the following: When this option is active, the system shows 3D renderings of build-
ings.
3D City Model
When enabled, your vehicle ’s previously traveled route displays with
white dots.
Breadcrumbs
Enable this feature to display up to 3 POI icons on the navigation map.
POI Icons
A rest area POI icon may display on the map regardless of this setting.
Select POIs
When this feature is active you can select the
icons you want displayed by selecting:
This menu allows you to choose which incident icons you would like
to have displayed on the navigation map.
Incident Map
Icons
Route Preferences Second Level Messages, Actions and Descriptions
Menu Item
Route Preferences
Then select any of the following: Choose to have the system display your chosen route type.
Preferred Route
Eco
Fastest
Shortest
Bypass route selection in destination programming. The system only
calculates one route based on your preferred route setting.
Always Use ___
Route
When activated, the system uses your selected route type to calculate
only one route to the desired destination.
The system selects High Occupancy Vehicle or car pool lanes when
providing route guidance.
Use HOV Lanes
The system searches for and displays available parking locations as
you approach your destination.
Automatically
Find Parking
Select a level of cost for the calculated Eco Route. The higher the
setting, the longer the time allotment is for the route.
Eco Time
Penalty
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

Menu Item
Enable this option to remove additional voice prompts
and confirmations.
Advanced Mode
Enable this option to have the system confirm a contacts
name with you before making a call.
Phone Confirmation
Enable this option to have the system display a list of
available voice commands when the voice button is
pressed.
Voice Command List
Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit
code must be entered to enable and
disable valet mode. You can use any PIN
you chose but you must use the same PIN
to disable valet mode. The system asks
you to input the code.
Note: If the system is locked and you
cannot remember the PIN, please contact
the Customer Relationship Center.
United States: 1-800-392-3673
Canada: 1-800-565-3673
To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks. To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility,
visit the Ford website. Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

Cell phone issues
Possible solution
Possible cause
Issue
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
I am having
trouble
connecting my
cell phone to
SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction. Try deleting your device from SYNC 3 and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
Text messaging
is not working
on SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
iPhone
•Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named with your vehicle make
and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

When to expect the message prompting you to change your oil
Vehicle use and example
Interval
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(5000-7999 km) Maximum load or towing
Extreme hot or cold operation
Maintenance Intervals At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 276).
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IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS
OR LOST REVENUES FOR ANY REASON
WHATSOEVER. © Gracenote 2007.
Taiwan Territory
Note: In accordance with the management
approach of low-power radio wave
radiation motors:
Article 12: For approved and certified
low-power radiation motor models,
companies, firms or users must not alter
the frequency, increase the power or
change the characteristics and functions
of the original design without authorization.
Article 14: The usage of low-power
radio-frequency motors must not affect
aviation safety and interfere with legal
telecommunications. Should interference
be detected, immediately stop using the
device and only resume usage after
ensuring that there is no longer any
interference. For the legal
telecommunication and wireless
telecommunication of the telco, the
low-power radio frequency motor must be
able to tolerate legal limits of interference
from telecommunication, industrial,
scientific and radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS
AND CONDITIONS
By activating, using and/or accessing the
SUNA Traffic Channel, SUNA Predictive or
other content or material provided by
Intelematics (together,
SUNA Products
and/or Services), you must accept
certain terms and conditions. The following
is a brief summary of the terms and
conditions that apply to you. To view the
full terms and conditions relevant to your
use of the SUNA Products and/or Services,
please consult: Website
www.sunatraffic.com.au/termsandcon- ditions/
1. Acceptance
By using SUNA Products and/or Services,
you will be deemed to have accepted and
agreed to be bound by the terms and
conditions fully detailed at: Website
www.sunatraffic.com.au/termsandcon- ditions/
2. Intellectual Property
SUNA Products and/or Services are for
your personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to
provide SUNA Products and/or Services.
3. Appropriate Use
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Using a Cell Phone..............................................
371
Autolamps........................................................83
Windshield Wiper Activated
Headlamps........................................................ 83
Automatic Climate Control........................115 Directing Air to the Footwell Air Vents........116
Directing Air to the Instrument Panel Air
Vents................................................................... 116
Directing Air to the Windshield Air Vents................................................................... 116
Setting the Blower Motor Speed................... 116
Setting the Temperature.................................. 116
Switching Auto Mode On and Off.................115
Switching Maximum Cooling On and Off........................................................................\
. 115
Switching Maximum Defrost On and Off........................................................................\
. 115
Switching the Air Conditioning On and Off........................................................................\
. 115
Switching the Climate Control On and Off........................................................................\
. 115
Switching the Recirculated Air On and Off........................................................................\
. 115
Automatic High Beam Control.................84 Automatic High Beam Control Information
Messages........................................................... 86
Automatic High Beam Indicator.................... 86
Overriding Automatic High Beam Control................................................................ 86
Switching Automatic High Beam Control On or Off............................................................. 85
Automatic Transmission - 6-Speed Automatic Transmission
.........................176
Brake Shift Interlock........................................... 176
Selector Lever Positions................................... 176
SelectShift™........................................................ 176
Automatic Transmission - 8-Speed Automatic Transmission.........................178
Brake Shift Interlock.......................................... 178
Selector Lever Positions................................... 178
SelectShift™........................................................ 178
Automatic Transmission Fluid Check.............................................................282
Auto-Start-Stop
............................................152
Information Messages...................................... 153
Principle of Operation....................................... 152
Replacing the Battery........................................ 153
Switching the System On and Off................153 Using Auto-Start-Stop.....................................
152
Autowipers........................................................79 Settings................................................................... 80
Auxiliary Power Points................................136 12 Volt DC Power Point..................................... 136
B
Battery See: Changing the 12V Battery..................... 284
Blind Spot Information System..............216 ........................................................................\
........... 216
Switching the System On and Off...............218
System Errors....................................................... 218
Using the Blind Spot Information System................................................................ 217
BLIS See: Blind Spot Information System...........216
Bonnet Lock See: Opening and Closing the Hood..........270
Booster Seats..................................................30 Types of Booster Seats...................................... 30
Brake Fluid Check
........................................283
Brakes................................................................181 General Information........................................... 181
Breaking-In.....................................................247
Bulb Specification Chart
..........................360
C
Cabin Air Filter................................................119
Capacities and Specifications - 1.5L EcoBlue........................................................345
Air Conditioning System................................. 345
Automatic Transmission................................ 349
Brake System...................................................... 349
Diesel Exhaust Fluid......................................... 348
Engine.................................................................... 346
Fuel Tank.............................................................. 348
Grease.................................................................... 350
Locks...................................................................... 350
Washer Reservoir............................................... 348
Capacities and Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex
Fuel................................................................350
Air Conditioning System................................... 351
Automatic Transmission................................. 354
Brake System...................................................... 353
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index