Switching the Ignition On
Turn the key to position II. All electrical
circuits and accessories are operational
and the warning lamps and indicators
illuminate.
Starting the Engine
Turn the key to position
III. Release the
key when the engine starts.
PUSH BUTTON IGNITION
SWITCH
Switching the Ignition On to
Accessory Mode Press the push button ignition switch once
without your foot on the brake or clutch
pedal. It is on the instrument panel near
the steering wheel. All electrical circuits
and accessories are operational and the
warning lamps and indicators illuminate.
Press the push button ignition switch again
without your foot on the brake or clutch
pedal to switch the ignition off.
Note:
The system may not function if the
passive key is close to metal objects or
electronic devices, for example keys or a cell
phone. Note:
The ignition turns off if you leave your
vehicle unattended. This is to prevent the
vehicle battery from losing charge.
Note: A valid passive key must be inside
your vehicle to switch the ignition on and
start the engine.
Starting The Engine - Vehicles with
Manual Transmission (If Equipped)
1. Fully press the clutch pedal.
2. Press the push button ignition switch.
Note: If you release the clutch pedal during
engine starting, the engine stops cranking.
Starting The Engine - Vehicles with
Automatic Transmission
(If Equipped)
1. Fully press the brake pedal.
2. Shift into park (P).
3. Press the push button ignition switch.
Note: If you release the brake pedal during
engine starting, the engine stops cranking.
Vehicles with a Diesel Engine
(If
Equipped)
Note: The engine does not crank until the
glow plug indicator turns off. This may take
several seconds in extremely cold
conditions.
Failure to Start - Vehicles with
Manual Transmission
(If Equipped)
The system does not function if:
• The passive key frequencies are
jammed.
• The key battery has no charge.
If you are unable to start the engine, do the
following:
1. Insert the passive key into the backup position. See
Passive Key Backup
Position (page 58).
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Note:
You can only attempt to start the
engine for a limited amount of time before
the starting system temporarily disables. If
you exceed the starting time limit, a
message may appear and you cannot
attempt to start the engine for at least 15
minutes.
Before starting your vehicle, check the
following:
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
Vehicles with an Ignition Key
1. Fully press the brake pedal.
Note: Do not touch the accelerator pedal.
2. Turn the key to position III.
Note: The engine may continue cranking
for up to 15 seconds or until it starts.
Note: The engine takes longer to start at
lower temperatures. It may crank for several
seconds when very cold.
Vehicles with a Push Button
Ignition Switch
See
Push Button Ignition Switch (page
140).
Failure to Start
If you cannot start the engine after 3
attempts, wait 10 seconds and do the
following:
Vehicles with an Ignition Key
1. Fully press the brake pedal. 2. Apply the parking brake.
3. Shift into park (P).
4. Fully press the accelerator pedal and
hold it there.
5. Turn the key to position
III and wait
until the engine stops.
6. Release the accelerator pedal.
7. Start the engine.
Vehicles with a Push Button Ignition
Switch
See
Push Button Ignition Switch (page
140).
Automatic Engine Shutdown
For vehicles with a push button ignition
switch, the engine shuts down if it has been
idling for an extended period. The ignition
also turns off to save battery power.
Before your vehicle shuts down, a message
appears in the information display showing
a timer counting down. If you do not
intervene within 30 seconds, your vehicle
shuts down. Another message appears in
the information display to inform you that
your vehicle has shut down to save fuel.
Start your vehicle as normal.
Automatic Engine Shutdown Override
You can stop the shutdown, or reset the
timer, at any point before the 30-second
countdown has expired by doing any of the
following:
• Pressing the brake or accelerator pedal.
• Switching off the automatic engine
shutdown in the information display.
• Pressing the
OK or RESET button
during the 30-second countdown.
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STARTING A FLEX FUEL
ENGINE
Flex Fuel Engine Start System
The speed at which the engine idles
immediately after starting is optimized to
minimize vehicle emissions and maximize
cabin comfort and fuel economy.
Note:
You can only attempt to start the
engine for a limited amount of time before
the starting system temporarily disables. If
you exceed the starting time limit, a
message may appear and you cannot
attempt to start the engine for at least 15
minutes.
Before starting your vehicle, check the
following:
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
Vehicles with an Ignition Key
1. Fully press the brake pedal.
Note: Do not touch the accelerator pedal.
2. Turn the key to position III.
If you have difficulty starting the engine
when the temperature is below
-13°F
(-25°C) press the accelerator pedal to the
midway point of its travel and try again.
Note: The engine may continue cranking
for up to 15 seconds or until it starts.
Note: The engine takes longer to start at
lower temperatures. It may crank for several
seconds when very cold.
Vehicles with Keyless Start
See
Push Button Ignition Switch (page
140). Failure to Start
Vehicles with an Ignition Key
If the engine does not crank when the
ignition key is turned to position III:
1. Fully press the brake pedal.
2. Turn the key to position III until the
engine has started.
Note: The total cranking time without
engine start is limited to prevent the starter
motor overheating. That limit is a function
of number of crank attempts and duration.
Once the limit is exceded, further cranking
is inhibited until after a period of time, for
example 15 to 30 minutes.
Vehicles with Keyless Start
See
Push Button Ignition Switch (page
140).
Automatic Shutdown
This feature automatically shuts down
your vehicle if it has been idling for an
extended period. The ignition also turns
off in order to save battery power. Before
your vehicle shuts down, a message
appears in the information display showing
a timer counting down from 30 seconds.
If you do not intervene within 30 seconds,
your vehicle shuts down. Another message
appears in the information display to
inform you that your vehicle has shut down
in order to save fuel. Start your vehicle as
you normally do.
Automatic Shutdown Override
Note: You cannot permanently switch off
the automatic shutdown feature. If you
switch it off, it turns on each time you switch
the ignition on.
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AUTO-START-STOP
WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death.
Principle of Operation
The system is designed to help reduce fuel
consumption and CO 2 emissions by
stopping the engine when it is idling, for
example at traffic lights. Your vehicle has
an enhanced starter motor that is designed
for an increased number of engine starts.
The system does not stop the engine under
certain conditions, for example:
• If you have opened the driver door.
• If you have unfastened the driver
seatbelt.
• If your vehicle is at high altitude.
• If you have switched the heated
windshield on.
• If you have shifted into manual (M).
• If your vehicle is on a steep grade.
• If the engine is warming up.
• If the outside temperature is too low
or too high. •
If the battery charge is low or the
battery temperature is outside the
optimal operating range.
• To maintain the interior climate or
reduce fogging.
• If you have turned the steering more
than 270 degrees.
The system restarts the engine under
certain conditions, for example:
• If you have opened the driver door.
• If you have unfastened the driver
seatbelt.
• If you switch the heated windshield on.
• If you switch maximum defrost on.
• If you turn the steering wheel.
• If your vehicle starts to roll downhill in
neutral.
• To maintain adequate brake
assistance.
• To maintain the interior climate or
reduce fogging.
Note: The blower motor speed could
change when the system restarts the engine.
Using Auto-Start-Stop
Stopping the Engine
Stop your vehicle and keep your foot on
the brake pedal and the transmission in
drive (D).
Note: The engine stops if you shift into park
(P) or neutral (N) regardless of whether you
have your foot on the brake pedal or not.
Note: Power assist steering turns off when
the engine is off.
Restarting the Engine
• Release the brake pedal.
• Press the accelerator pedal.
• Shift into drive (D), reverse (R) or
manual (M).
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
• Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off. FUEL SHUTOFF WARNING: If your vehicle has
been involved in a crash, have the fuel
system checked. Failure to follow this
instruction could result in fire, personal
injury or death.
In the event of a moderate to severe crash,
your vehicle is fitted with a fuel pump
shut-off feature that stops the flow of fuel
to the engine. Not every impact will cause
a shutoff.
Should the engine turn off after a crash,
you may restart the engine by carrying out
the following.
Ignition Switch
1. Switch the ignition off.
2. Switch the ignition to position
III.
3. Switch the ignition off.
4. Switch the ignition on again to re-enable the fuel pump.
Note: Various system checks are
automatically carried out before the vehicle
will restart. if your vehicle fails to restart
after the third attempt, the system has
detected a fault that requires service. We
recommend you contact an authorized
dealer.
Keyless Starting
(If Equipped)
1. Without applying the brake pedal, press and release the button once.
2. Press the brake pedal, and then press and release the button once.
3. Without applying the brake pedal, press and release the button once.
4. Press the brake pedal and then press the button until the engine starts.
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Engine.....................................................................
351
Fuel Tank............................................................... 353
Grease.................................................................... 354
Locks...................................................................... 354
Washer Reservoir............................................... 353
Capacities and Specifications - 2.5L.................................................................355
Air Conditioning System................................. 355
Automatic Transmission................................. 359
Brake System...................................................... 358
Engine.................................................................... 356
Fuel Tank.............................................................. 358
Grease................................................................... 360
Locks...................................................................... 359
Washer Reservoir............................................... 358
Capacities and Specifications................337
Cargo Nets.....................................................230
Installing the Net............................................... 230
Removing the Net.............................................. 232
Car Wash See: Cleaning the Exterior............................... 297
Catalytic Converter
......................................166
On-Board Diagnostics System..................... 166
Changing a Bulb..........................................288 Central High Mounted Brake Lamp............292
Front Fog Lamps................................................. 291
Headlamp............................................................ 289
Interior Lamps..................................................... 292
License Plate Lamp.......................................... 292
Rear Lamps........................................................... 291
Side Direction Indicator.................................. 290
Changing a Fuse
..........................................269
Fuse Types........................................................... 269
General Information......................................... 269
Passenger Compartment Fuse Box...........269
Changing a Road Wheel...........................330 Changing a Road Wheel...................................331
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 330
Stowing the Flat or Spare Tire...................... 334
Changing the 12V Battery
.........................284
Changing the Engine Air Filter - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
EcoBlue........................................................293
Changing the Engine Air Filter - 2.5L
................................................................294
Changing the Front Wiper Blades.........285 Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate...........286
Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors........287
Changing the Wi-Fi Hotspot Name or Password - Vehicles With: SYNC
3......................................................................366
Changing the Wi-Fi Hotspot Name or Password - Vehicles Without: SYNC
3......................................................................366
Checking MyKey System Status...............63
Checking the Wiper Blades
.....................285
Child Restraint and Seatbelt Maintenance..................................................41
Child Restraint Positioning.........................32
Child Safety
.......................................................21
General Information............................................. 21
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Cigar Lighter
...................................................136
Cleaning Leather Seats..............................301
Cleaning Products
.......................................296
Cleaning the Exterior..................................297 Cleaning the Headlamps................................ 297
Exterior Chrome Parts..................................... 298
Exterior Plastic Parts........................................ 298
Stripes or Graphics........................................... 298
Underbody........................................................... 298
Under Hood......................................................... 298
Cleaning the Instrument Panel and Instrument Cluster Lens.........................301
Cleaning the Interior...................................299 Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats............................................... 299
Instrument Cluster Screens, LCD Screens and Radio Screens...................................... 300
Leather Interior.................................................. 300
Mirrors................................................................... 300
Rear Windows.................................................... 300
Seatbelts.............................................................. 299
Storage Compartments, Cup Holders and Ashtrays............................................................ 301
Suede Micro Fiber Fabric............................... 300
Cleaning the Wheels..................................302
Cleaning the Windows and Wiper Blades...........................................................299
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Rear Wiper Blades
See: Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate...............286
See: Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors............287
Recommended Towing Weights...........239
Calculating the Maximum Loaded Trailer
Weight.............................................................. 240
Reduced Engine Performance................247
Refueling...........................................................161 Refueling System Overview............................ 161
Refueling System Warning.............................. 163
Refueling Your Vehicle....................................... 161
Remote Control - Vehicles With: Keyless Entry and Push Button Start...................54
Locating Your Vehicle......................................... 56
Removable Key Blade........................................ 54
Replacing the Battery......................................... 55
Sounding the Panic Alarm................................ 56
Remote Control - Vehicles With: Remote Flip Key............................................................57
Locating Your Vehicle......................................... 58
Replacing the Battery......................................... 57
Sounding the Panic Alarm................................ 58
Repairing Minor Paint Damage..............302
Replacement Parts Recommendation........................................14
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control............................................................58
Reporting Safety Defects (Canada Only)...............................................................261
Reporting Safety Defects (U.S. Only)...............................................................261
Roadside Assistance
..................................250
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 251
Vehicles Sold in the United States: Getting Roadside Assistance................................... 250
Vehicles Sold in the United States: Using Roadside Assistance................................... 250
Roadside Emergencies..............................250
Roof Racks and Load Carriers.................232 Maximum Load Weights................................. 232Running-In
See: Breaking-In.................................................. 247
Running Out of Fuel....................................159 Adding Fuel From a Portable Fuel
Container.......................................................... 160
Filling a Portable Fuel Container.................. 159
S
Safety Canopy ™
............................................49
Safety Precautions......................................154
Satellite Radio
...............................................373
Satellite Radio Electronic Serial Number
(ESN)................................................................. 374
Satellite Radio Reception Factors...............373
SiriusXM Satellite Radio Service.................. 374
Troubleshooting................................................. 374
Scheduled Maintenance Record...........436
Scheduled Maintenance
..........................428
Seatbelt Extension.........................................41
Seatbelt Height Adjustment
......................38
Seatbelt Reminder........................................39 Belt-Minder™........................................................ 39
Seatbelts...........................................................35 Principle of Operation......................................... 35
Seatbelt Warning Lamp and Indicator Chime..............................................................38
Conditions of operation..................................... 39
Seats.................................................................120
Security...............................................................74
Selective Catalytic Reductant System...........................................................167
Diesel Exhaust Fluid Guidelines.................... 167
Filling the Diesel Exhaust Fluid Tank...........167
Filling the Diesel Exhaust Fluid Tank Using a Container...................................................... 169
Filling the Diesel Exhaust Fluid Tank Using a Fuel Station Pump.................................... 168
Selective Catalytic Reductant System Warning Lamp................................................. 170
Settings...........................................................398 911 Assist.............................................................. 403
Ambient Lighting................................................ 410
Bluetooth............................................................. 400
Clock...................................................................... 400
Display
..................................................................... 411
General................................................................. 408
Media Player........................................................ 399
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index