2020 FORD TRANSIT CONNECT ignition

WARNING: Always use the jack
provided as original equipment with your
vehicle. If using a jack other than the one
provided as original equipment with your
vehicle, make sure the jack capacity is
adequate for the vehicle weight,
including any vehicle cargo or
modifications.
Note: The jack and tools are located behind
a cover in the sidewall at the left rear of the
cargo area. Remove the retention straps and
wing nut before removing the jack.
The jack and tools are located behind a
cover in the left rear of the cargo area.
Remove the wing nut to remove the jack.
Remove the lug nut wrench from the clips
by pulling straight out.
1. Park on a level surface, set the parking
brake and activate the hazard flashers.
2. Move the transmission selector lever to the park (P) position and switch the
ignition off. 3. Open the cap in the rear of the vehicle
and insert the end of the lug wrench
into the guide hole.
4. Turn the handle counterclockwise and
lower the spare tire until it rests on the
ground and the cable is slack.
5. Detach the first cable by pulling the cap up and sliding it away from the
wheel. Then turn the end of the cable
so it fits through the slot and remove
the cable and bracket.
6. Detach the second cable by unscrewing the bolt.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Wheels and TiresE166367
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4
5
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ENGINE SPECIFICATIONS - 2.0L DURATEC-HE (MI4)/2.0L FLEX
FUEL
2.0L GDI
Engine
121
Cubic inches.
1-3-4-2
Firing order.
Coil on plug
Ignition system.
0.033–0.037 in (0.85–0.95 mm)
Spark plug gap.
12.0:1
Compression ratio.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Capacities and Specifications

CONNECTING THE VEHICLE TO
A MOBILE NETWORK
About the Modem - Vehicles
Without: SYNC 3
The modem allows you to connect your
vehicle to the Internet to use when you are
on the road.
If you enable the modem using the
FordPass app, you can access the
following services:
•
Locating and remotely starting, locking
and unlocking your vehicle. See the
information in FordPass app.
• Automatic system updates.
About the Modem - Vehicles With:
SYNC 3
The modem allows you to connect your
vehicle to the Internet to use when you are
on the road.
If you enable the modem using the
FordPass app, you can access the
following services:
• Locating and remotely starting, locking
and unlocking your vehicle. See the
information in FordPass app.
• Automatic system updates.
If you do not enable the modem using the
FordPass app, you can still enable the
modem using the touchscreen to get
automatic system updates.
Enabling the Modem Using
FordPass
1. Open the FordPass app on your device
and log in. 2. Select your vehicle.
3. Select the option for vehicle details.
4. Select the option to activate your
vehicle.
5. Switch the ignition on.
6. Make sure that the name on the screen
matches the name shown in your
FordPass account.
7. Confirm the association of your vehicle
with your FordPass account.
Enabling the Modem Using the
Touchscreen - Vehicles With:
SYNC 3 Select the settings option on the
feature bar.
1. Select FordPass Connect.
2. Select
Connectivity Settings.
3. Switch connectivity features on.
CONNECTING THE VEHICLE TO
A WI-FI NETWORK - VEHICLES
WITH: SYNC 3 Select the settings option on the
feature bar.
1. Select
Wi-Fi.
2. Select
View Available Networks.
3. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Network Connectivity

The touchscreen allows you quick access
to all of your comfort, navigation,
communication and entertainment
options. Using the status and feature bar
you can quickly select the feature you want
to use.
Note:
Your system is equipped with a
feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open).
The Status Bar
Additional icons also display in the status
bar depending on market, vehicle options
and current operation. If a feature is not
active, the icon does not display. Certain
icons may move to the left or right
depending on what options are active. Cell phone microphone muted. Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
911 Assist off.
Cell phone network signal
strength.
Messages may also appear in the status
bar to provide you with notifications. You
can select the message to view the
associated feature.
Feature Bar Functions
Feature Bar Item
Allows you to control the media playing in
your vehicle. You can control all audio
features including AM, FM and satellite
radio, CDs, and media streaming over a
Bluetooth device or through a USB
connection.
Audio
Allows you to make calls, receive calls, and
access the phonebook of your connected
device.
Phone
Allows you to see your vehicle's location on
a virtual road map, get driving directions to
your destination and find points of interest
along your route.
Navigation
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

When Wi-Fi and automatic updates are
enabled, your system checks for software
updates periodically. If a new version is
available, it downloads at that time.
Software downloads can take place for up
to 30 minutes after you have switched your
vehicle off. The updates do not interrupt
the normal use of your SYNC 3 system. If
a download does not complete for any
reason, the download continues where it
left off at the next Wi-Fi connected
opportunity. Upon activation of an update,
a banner displays on the touchscreen
indicating the system update. Select the
icon to see more detail. This icon displays
for two ignition cycles.
To switch this feature off:
Menu Item
Settings
General In this menu selection, you
can change the selection
for automatic updates to
OFF.
Automatic
System
Updates
Customer Assistance
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due to
holidays. Privacy Information
When you connect a cellular phone to
SYNC 3, the system creates a profile within
your vehicle that links to that cellular
phone. This profile helps in offering you
more cellular features and operating more
efficiently. Among other things, this profile
may contain data about your cellular
phone book, text messages (read and
unread), and call history, including history
of calls when your cell phone was not
connected to the system. In addition, if you
connect a media device, the system
creates and retains an index of supported
media content. The system also records a
short diagnostic log of approximately 10
minutes of all recent system activity. The
log profile and other system data may be
used to improve the system and help
diagnose any problems that may occur.
The cellular profile, media device index,
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when the
cellular phone or media player is
connected.
If you no longer plan to use the system or
your vehicle, we recommend you perform
a Master Reset to erase all stored
information. You can find more information
about the Master Reset in General
Settings. See Settings (page 398). System
data cannot be accessed without special
equipment and access to your vehicle's
SYNC 3 module. Ford Motor Company and
Ford of Canada do not access the system
data for any purpose other than as
described absent consent, a court order,
or where required by law enforcement,
other government authorities, or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company and
Ford of Canada.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

Action and Description
Menu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software
updates.
Wi-Fi
This provides you with a list of available Wi-Fi networks within range.
Available
Networks
Clicking on a network from the list allows you to connect or disconnect
from that network. The system may require a security code to
connect.
When you click the information button next to a network, more
information about the network displays such as the signal strength,
connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi
network is within range if SYNC is not already connected.
Wi-Fi Available
Notifications
Vehicle Hotspot (If Equipped)
You can access the following: Action and Description
Menu Item
Allows you to turn the hotspot on and off.
Wi-Fi Hotspot
On/Off
Allows you to view and edit hotspot settings such as the SSID and
password.
Settings
Allows you to view your vehicle's hotspot plan and data usage.
Data Usage
Allows you to manage devices connected to your hotspot.
Manage Devices
Note: The Vehicle Wi-Fi Hotspot (Vehicle
Hotspot) may be operational while ignition
is On and may remain operational while the
ignition is Off.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability. Note:
It is the account owner ’s
responsibility to remove the vehicle from
the vehicle network carrier account when
ownership of the vehicle is transferred. If the
owner would like to remove the vehicle from
the account for any reason, please contact
your vehicle network carrier for more
information.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
to SYNC 3 in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to a USB
port with an Apple USB
cable.
Make sure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Make sure the app is running
on your phone. Some apps
AppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps.
require you to register or
login to the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC 3 find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an 'Exit' or 'Quit'
Sometimes apps do not
properly close and re-open
their connection to SYNC 3,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps. option, then select it and
restart the app. If the app
does not have that option,
select the phone's settings
menu and select 'Apps',
then find the particular app
and choose 'Force stop.' Do
not forget to restart the app
afterward, then select
"Connect Mobile Apps" on
SYNC 3.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

Antenna Positions
Maximum output power Watt (Peak
RMS)
Frequency Band
MHz
1
50
1-30
2, 3
50
50-54
2, 3
50
68-88
2, 3
50
142-176
2, 3
50
380-512
2, 3
10
806-870
Note: After the installation of radio
frequency transmitters, check for
disturbances from and to all electrical
equipment in your vehicle, both in the
standby and transmit modes.
Check all electrical equipment:
• With the ignition ON.
• With the engine running.
• During a road test at various speeds.
Check that electromagnetic fields
generated inside your vehicle cabin by the
transmitter installed do not exceed
applicable human exposure requirements. END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA)
•
You (“You” or “Your ” as applicable)
have acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that
include software licensed or owned by
Ford Motor Company and its affiliates
("FORD MOTOR COMPANY"). Those
software products of FORD MOTOR
COMPANY origin, as well as associated
media, printed materials, and "online"
or electronic documentation
("SOFTWARE") are protected by
international intellectual property laws
and treaties. The SOFTWARE is
licensed, not sold. All rights reserved.
• The SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Appendices