
Emergency Towing
If your vehicle becomes inoperable without
access to wheel dollies, a car-hauling
trailer or a flatbed transport vehicle, you
can flat-tow with all wheels on the ground,
regardless of the powertrain and
transmission configuration, under the
following conditions:
•
Your vehicle is facing forward for
towing in a forward direction.
• Place the transmission in neutral (N).
If you cannot move the transmission
into neutral (N), you may need to
override the gear shifter. See
Automatic Transmission (page 158).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle.
See
Climate Control (page 117).
Follow these guidelines if you have a need
for recreational towing, such as towing
your vehicle behind a motorhome. These
guidelines are designed to prevent damage
to your transmission.
You can put your vehicle in neutral tow for
recreational towing by placing the transfer
case in its neutral position and engaging
the four-wheel-down towing feature.
Perform the steps in the following section
after positioning your vehicle behind the
tow vehicle and properly securing them
together.
Note: Make sure you properly secure your
vehicle to the tow vehicle. 1. Put the ignition in the on position, but
do not start the engine. If your vehicle
has an ignition key, turn the key to the
on position. If your vehicle has
intelligent access, press the engine
START/STOP
button once without
pressing the brake pedal.
2. Press and hold the brake pedal.
3. Rotate the four-wheel drive switch to 2H
.
4. Shift the transmission to neutral (N).
5. Enable
Neutral Tow by selecting
Settings in the information display
menu.
6. Then select
Vehicle.
7. Then select
Neutral Tow and follow
the instructions on screen.
Note: If successfully completed, the
information display shows NEUTRAL TOW
LEAVE IN N
or Neutral Tow Enabled
Leave Transmission in Neutral. This
indicates that your vehicle is safe to tow
with all wheels on the ground.
Note: If you do not see the message in the
display, you must switch the ignition off and
perform the procedure again from the
beginning.
Note: You may hear an audible noise as the
transfer case shifts into its neutral position.
This is normal.
8. Leave the transmission in neutral (N) and turn the ignition key as far as it can
go towards the off position. It does not
turn fully off when the transmission is
in neutral (N). If your vehicle has an
ignition key, you must leave the key in
the ignition when towing. To lock and
unlock your vehicle, use the keyless
entry keypad or an extra set of keys. If
227
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Towing

•
Transmissions give their best fuel
economy when operated in the top
cruise gear and with steady pressure
on the gas pedal.
• Four-wheel-drive operation (if
equipped) is less fuel efficient than
two-wheel-drive operation.
COLD WEATHER
PRECAUTIONS
The functional operation of some
components and systems can be affected
at temperatures below -13°F (-25°C).
OFF-ROAD DRIVING
Before going off-roading, consult with your
local governmental agencies to determine
designated off-road trails and recreation
areas. Also, be sure to understand any
off-road vehicle registration requirements
for the area in which you plan on driving.
Before taking your vehicle off-roading, a
basic vehicle inspection should be done to
make sure that the vehicle is in top working
condition.
Basic Off-road Driving Techniques
• Grip the steering wheel with thumbs
on the outside of the rim. This reduces
the risk of injury due to abrupt steering
wheel motions that occur when
negotiating rough terrain. Do not grip
the steering wheel with thumbs inside
the rim.
• Look ahead on your route noting
upcoming obstacles, surface texture
or color changes or any other factors
which may indicate a change in
available traction, and adjust the
vehicle speed and route accordingly. •
Always keep available ground
clearance in mind and pick a route that
minimizes the risk of catching the
underside of the vehicle on an obstacle.
• When negotiating low speed obstacles,
applying light brake pressure in
conjunction with the throttle helps
prevent the vehicle from jerking and
allows you to negotiate the obstacle
in a more controlled manner. Using 4L
also helps with this.
Crossing Obstacles
• Review the path ahead before
attempting to cross any obstacle. It is
best if the obstacle is reviewed from
outside the vehicle so that there is a
good understanding of terrain condition
both in front of and behind the
obstacle.
• If a large obstacle such as a rock
cannot be avoided, choose a path that
places the rock directly under the tire
rather than the undercarriage of the
vehicle. This helps prevent damage to
your vehicle.
Hill Climbing WARNING:
Extreme care should
be used when steering the vehicle in
reverse down a slope so as not to cause
the vehicle to swerve out of control.
230
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Driving Hints

•
Always attempt to climb a steep hill
along the fall line of the slope and not
diagonally.
• If the vehicle is unable to make it up
the hill, DO NOT attempt to turn back
down the slope. Place the vehicle in
low range and slowly back down in
reverse.
• When descending a steep slope, select
low gear and activate hill descent
control. Use the throttle and brake
pedals to control your descent speed
as described earlier in this section using
hill descent control. Hill descent control
is functional in reverse (R) and should
be used in this situation.
After Off-Road Driving
It is important to complete a full vehicle
inspection after off-road driving. Some
items to check include:
• Check the wheels and undercarriage
for a buildup of mud or debris, which
can cause vehicle vibration.
• Make sure that the grille and radiator
are clear of any obstructions that may
affect cooling.
• Make sure that the brakes are in proper
working order and free of any mud,
stones and debris, which can become
trapped around the brake rotor,
backing plate and caliper.
• Check that the air filter is clean and dry.
• Inspect for torn or punctured boots on
ball joints, half shafts, steering gears.
• Inspect exhaust system for damage or
looseness.
• Inspect undercarriage fasteners. If any
are loose or damaged, tighten or
replace and make sure that you use the
proper torque specification. •
Inspect the wheels for dents, cracks,
or other damage.
• Clear any debris from the exhaust
components. For example, grass or hay.
DRIVING THROUGH WATER WARNING: Do not drive through
flowing or deep water as you may lose
control of your vehicle.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the wheel
hubs. When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
•
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
231
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Driving HintsE176913

•
Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works.
FLOOR MATS WARNING: Use a floor mat
designed to fit the footwell of your
vehicle that does not obstruct the pedal
area. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury. WARNING:
Secure the floor mat
to both retention devices so that it
cannot slip out of position and interfere
with the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING: Do not place additional
floor mats or any other covering on top
of the original floor mats. This could
result in the floor mat interfering with the
operation of the pedals. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Always make sure that
objects cannot fall into the driver foot
well while your vehicle is moving. Objects
that are loose can become trapped
under the pedals causing a loss of
vehicle control. To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note:
Regularly check the floor mats to
make sure they are secure.
232
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Driving HintsE142666

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
233
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Roadside Emergencies

Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling or
servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
240
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Customer Assistance

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
242
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Customer Assistance

FUSE BOX LOCATIONS
Left-Hand Drive
Pre-fuse box.
A
Engine compartment fuse box.
B
Passenger compartment fuse
box.
C
High current fuse box.
D
Note: The passenger compartment fuse
box is on the right-hand side for right-hand
drive vehicles.
Pre-fuse Box Your vehicle has a pre-fuse box in the
engine compartment attached to the
positive battery post. This box contains
several high current fuses. If replacement
of these high current fuses is required, see
an authorized dealer. Engine Compartment Fuse Box
WARNING: Always disconnect the
battery before servicing high current
fuses. WARNING:
To reduce risk of
electrical shock, always replace the
cover to the power distribution box
before reconnecting the battery or
refilling fluid reservoirs.
The engine compartment fuse box has
high-current fuses that protect your
vehicle's main electrical systems from
overloads.
When you disconnect and reconnect the
battery, you need to reset some features.
See Changing the 12V Battery (page 272).
Lift the release lever at the rear of the cover
to remove it.
246
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing FusesE264973 E206156 E206157