5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
DECLARATION OF
CONFORMITY
Your vehicle could have components that
transmit and receive radio waves and are
therefore subject to government
regulation.
These components must accept any
interference received, including
interference that could cause undesired
operation. For certification labels and
declarations of conformity, visit
www
. wir el e ss c onf ormit y .f or d . c om .
DECLARATION OF CONFORMITY - VEHICLES WITH: SYNC 3
Radio Frequency Statement IC Identification Number
FCC Identification Number
SYNC Version
216B-SYNCG3-L
ACJ-SYNCG3-L
3.0
216B-FA170BCARHS
ACJ-FA-170-BCARHS
3.1
216B-FG185SG32MH
ACJ-FG-185-SG32MH
3.2
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WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
These devices comply with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions:
1. The device does not cause harmful interference.
2. The device accepts any interference received, including interference that
could cause undesired operation.
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4
4WD
See: Four-Wheel Drive...................................... 162
9
911 Assist...........................................................49
A
A/C See: Climate Control........................................... 117
About This Manual
...........................................7
ABS See: Brakes............................................................. 171
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 171
Accessories...................................................408 Peace of Mind.................................................... 408
Accessories See: Replacement Parts
Recommendation............................................ 13
ACC See: Using Adaptive Cruise Control............189
Adjusting the Headlamps.........................275 Vertical Aim Adjustment................................. 275
Adjusting the Steering Wheel....................72
Airbag Disposal..............................................48
Air Conditioning See: Climate Control........................................... 117
Air Filter See: Changing the Engine Air Filter............280
Alarm See: Anti-Theft Alarm........................................ 70
Ambient Lighting
............................................82
Adjusting the Brightness................................... 82
Changing the Color.............................................. 82
Switching Ambient Lighting Off..................... 82
Switching Ambient Lighting On...................... 82
Anti-Theft Alarm............................................70 Alarm System........................................................ 70
Arming the Alarm.................................................. 71
Disarming the Alarm............................................ 71
Triggering the Alarm............................................. 71
Appendices....................................................432 Apps..................................................................392
Using Apps on an Android Device...............393
Using Apps on an iOS Device........................ 392
Using Mobile Navigation on an Android Device................................................................ 393
At a Glance
.........................................................17
Audible Warnings and Indicators.............95 Headlamps On Warning Chime...................... 95
Key in Ignition Warning Chime........................ 95
Keyless Warning Alert........................................ 95
Parking Brake On Warning Chime.................95
Audio Control
...................................................72
Type One.................................................................. 72
Type Two.................................................................. 73
You can operate the following functions with the control:............................................... 73
Audio Input Jack
...........................................352
Audio System................................................342
General Information......................................... 342
Audio Unit - Vehicles With: AM/FM/USB/ Bluetooth.....................................................342
Accessing the Clock Settings........................ 342
Accessing the Media Source Menu.............342
Accessing the Menu.......................................... 343
Accessing the Phone Features..................... 343
Accessing the Sound Settings...................... 343
Adjusting the Volume....................................... 343
Changing Radio Stations................................ 343
Listening to the Radio...................................... 343
Muting the Audio............................................... 343
Switching the Audio Unit On and Off........343
Using Seek, Fast Forward and Reverse............................................................. 344
Using the Display Control............................... 343
Using the Number Block................................. 344
Audio Unit - Vehicles With: SYNC 3
......................................................................346
Adjusting the Volume....................................... 347
Changing Radio Stations................................ 347
Playing or Pausing Media................................ 347
Switching the Audio Unit On and Off.........347
Using Seek, Fast Forward and Reverse.............................................................. 347
Audio Unit - Vehicles With: SYNC.........344 Accessing the Apps Menu.............................. 344
Accessing the Clock Settings........................ 344
Accessing the Information Menu................344
Accessing the Media Source Menu.............344
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Accessing the Phone Features.....................
345
Accessing the Settings Menu........................ 345
Accessing the Sound Settings...................... 345
Adjusting the Volume....................................... 345
Changing Radio Stations................................ 345
Listening to the Radio...................................... 345
Playing or Pausing Media............................... 345
Switching Repeat Mode On and Off..........346
Switching Shuffle Mode On and Off..........346
Switching the Audio Unit On and Off........345
Switching the Display On and Off...............345
Using a Cell Phone............................................ 346
Using Seek, Fast Forward and Reverse............................................................. 346
Using the Display Control............................... 346
Using the Number Block................................. 346
Autolamps........................................................78 Windshield Wiper Activated
Headlamps........................................................ 78
Automatic Climate Control.......................118
Setting the Blower Motor Speed................... 118
Setting the Temperature.................................. 118
Switching Auto Mode On and Off.................118
Switching Defrost On and Off........................ 119
Switching Maximum Air Conditioning On and Off................................................................ 119
Switching Maximum Defrost On and Off........................................................................\
119
Switching Recirculated Air On and Off........................................................................\
119
Switching the Air Conditioning On and Off........................................................................\
119
Switching the Climate Control On and Off........................................................................\
119
Switching the Heated Seats On and Off........................................................................\
119
Automatic High Beam Control.................80 Automatic High Beam Indicator...................... 81
Switching the System On and Off................80
Automatic Transmission
...........................158
Automatic Transmission Adaptive
Learning.............................................................. 161
Brake-Shift Interlock......................................... 160
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 161
Progressive Range Selection......................... 160
SelectShift™ Automatic Transmission................................................... 159Transmission Selector Lever
Positions........................................................... 158
Automatic Transmission Fluid Check.............................................................270
Auto-Start-Stop...........................................145 Disabling Auto-Start-Stop............................. 146
Enabling Auto-Start-Stop............................... 145
Autowipers........................................................75 Autowipers Settings............................................ 76
Auxiliary Power Points
................................135
AC Power Point.................................................... 135
DC Power Point................................................... 135
B
Battery See: Changing the 12V Battery...................... 272
Battery Charging See: Charging the 12V Battery....................... 272
Blind Spot Information System.............202 Blind Spot Information System with Trailer
Tow..................................................................... 203
Switching the System On and Off..............205
System Errors...................................................... 205
Using the Blind Spot Information System.............................................................. 202
BLIS See: Blind Spot Information System..........202
Bonnet Lock See: Opening and Closing the Hood..........262
Booster Seats..................................................28 Types of Booster Seats...................................... 28
Brake Fluid Check........................................270 Brake Fluid Service Interval............................. 271
Brakes.................................................................171 General Information............................................ 171
Breaking-In.....................................................229
Bulb Specification Chart...........................334
C
Cabin Air Filter
................................................122
Canceling the Set Speed..........................180
Capacities and Specifications
.................327
Air Conditioning System.................................. 327
Alternative Engine Oil for Extremely Cold Climates........................................................... 330
Automatic Transmission................................. 327
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D
Data Recording..................................................9
Comfort, Convenience and Entertainment
Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With an Emergency Call System.................................................................. 13
Vehicles With SYNC............................................. 12
Daytime Running Lamps.............................79 Type One - Conventional
(Non-Configurable)........................................ 79
Type Two - Configurable................................... 79
Declaration of Conformity
.......................460
Declaration of Conformity - Vehicles With: SYNC 3.............................................460
Radio Frequency Statement........................ 460
Digital Radio
..................................................350
HD Radio Reception and Station
Troubleshooting............................................. 351
Direction Indicators
........................................81
Direction Indicator................................................ 81
Switching the Direction Indicators On and Off........................................................................\
.. 81
Doors and Locks.............................................63
Driver Alert
......................................................196
PRINCIPLE OF OPERATION........................... 196
USING DRIVER ALERT..................................... 196
Driver and Passenger Airbags....................42 Children and Airbags........................................... 43
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driving Aids
.....................................................196
Driving Hints...................................................229
Driving Through Water................................231
DRL See: Daytime Running Lamps......................... 79
E
Economical Driving
.....................................229
Electromagnetic Compatibility..............432 Electronic Locking Differential
................169
Operating Electronic Locking Differential
with Spare or Mismatched Tires..............169
Emergency Call Limitations.......................50
Emergency Call Requirements
.................49
Emission Law.................................................154 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........155
Tampering With a Noise Control System............................................................... 154
End User License Agreement
.................435
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 435
Engine Block Heater....................................143 Using the Engine Block Heater...................... 144
Engine Coolant Check...............................266 Adding Coolant.................................................. 266
Coolant Change................................................. 268
Engine Coolant Temperature Management.................................................. 269
Fail-Safe Cooling............................................... 268
Recycled Coolant............................................... 267
Severe Climates................................................. 268
Engine Emission Control............................154
Engine Immobilizer See: Passive Anti-Theft System..................... 70
Engine Oil Check..........................................264 Adding Engine Oil.............................................. 264
Engine Oil Dipstick......................................264
Engine Specifications.................................323 Drivebelt Routing............................................... 323
Entertainment..............................................380 Playing Music From a USB or Media
Player................................................................. 381
Streaming Music From a Bluetooth Device................................................................. 381
Using the Radio................................................... 381
Environment.....................................................16
Essential Towing Checks..........................223 Before Towing a Trailer.................................... 225
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 226
Safety Chains...................................................... 224
Trailer Brakes....................................................... 225
Trailer Lamps....................................................... 225
Trailer Towing Connector................................ 224
When Towing a Trailer...................................... 225
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Event Data Recording
See: Data Recording.............................................. 9
Exterior Mirrors................................................86 Blind Spot Information System...................... 87
Fold Away Exterior Mirrors................................ 86
Heated Exterior Mirrors...................................... 87
Power Exterior Mirrors........................................ 86
Power-Folding Mirrors........................................ 87
Puddle Lamps....................................................... 87
Signal Indicator Mirrors...................................... 87
F
Fastening the Seatbelts..............................34 Seatbelt Locking Modes.................................... 35
Using Seatbelts During Pregnancy................34
Flat Tire See: Changing a Road Wheel.......................... 311
Floor Mats.......................................................232
Fog Lamps - Front See: Front Fog Lamps......................................... 81
Ford Protect...................................................410 Ford Protect Extended Service Plan
(CANADA ONLY)............................................ 411
Ford Protect Extended Service Plans (U.S. Only).................................................................. 410
Four-Wheel Drive.........................................162
Principle of Operation....................................... 162
Front Fog Lamps.............................................81
Front Parking Aid
..........................................183
Obstacle Distance Indicator........................... 184
Front Passenger Sensing System............43
Fuel and Refueling........................................147
Fuel Consumption........................................152 Advertised Capacity........................................... 152
Calculating Fuel Economy.............................. 153
Filling the Fuel Tank........................................... 153
Fuel Filler Funnel Location........................148
Fuel Filter
..........................................................271
Fuel Quality.....................................................147 Choosing the Right Fuel................................... 147
Fuel Shutoff
...................................................234
Fuse Box Locations.....................................246 Engine Compartment Fuse Box................... 246
High Current Fuse Box...................................... 247
Passenger Compartment Fuse Box............247
Pre-fuse Box........................................................ 246
Fuses................................................................246 Fuse Specification Chart
...........................247
Engine Compartment Fuse Box................... 247
Passenger Compartment Fuse Box...........256
G
Garage Door Opener
.....................................131
Garage Door Opener See: Universal Garage Door Opener.............131
Gauges...............................................................89 Engine Coolant Temperature Gauge............90
Fuel Gauge............................................................. 90
Information Display............................................. 89
Left Information Display..................................... 91
Type 1 and 2............................................................ 89
Type 3........................................................................\
91
Gearbox See: Transmission.............................................. 158
General Information on Radio Frequencies....................................................51
Intelligent Access.................................................. 51
General Maintenance Information.........412 Multi-Point Inspection...................................... 414
Owner Checks and Services........................... 413
Protecting Your Investment............................ 412
Why Maintain Your Vehicle?........................... 412
Why Maintain Your Vehicle at Your Dealership?...................................................... 412
Getting Assistance Outside the U.S. and Canada.........................................................242
Getting the Services You Need...............239 Away From Home.............................................. 239
Glove Compartment....................................137 Glove Box with Lock........................................... 137
H
Handbrake See: Parking Brake.............................................. 172
Hazard Flashers
............................................234
Headlamp Adjusting See: Adjusting the Headlamps..................... 275
Headlamp Removal See: Removing a Headlamp.......................... 276
Headrest See: Head Restraints......................................... 124
Head Restraints
.............................................124
Adjusting the Head Restraint......................... 125
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Setting a Destination........................................
387
SiriusXM Traffic and Travel Link.................... 391
Zoom...................................................................... 388
Normal Scheduled Maintenance...........415
Intelligent Oil-Life Monitor™......................... 415
Normal Maintenance Intervals...................... 417
O
Off-Road Driving
..........................................230
After Off-Road Driving...................................... 231
Basic Off-road Driving Techniques.............230
Crossing Obstacles........................................... 230
Hill Climbing........................................................ 230
Oil Change Indicator Reset......................265
Oil Check See: Engine Oil Check...................................... 264
Opening and Closing the Hood..............262 Closing the Hood............................................... 262
Opening the Hood............................................. 262
Ordering Additional Owner's Literature.....................................................244
Obtaining a French Owner ’s Manual.........244
Overhead Console
........................................137
P
Parking Aids
....................................................182
Principle of Operation....................................... 182
Parking Brake..................................................172
Passive Anti-Theft System.........................70 Programming a Spare Intelligent Access
Key........................................................................\
70
SecuriLock®........................................................... 70
Passive Key Backup Position
......................57
PATS See: Passive Anti-Theft System..................... 70
Perchlorate........................................................13
Personal Safety System ™
.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Phone...............................................................385 Android Auto....................................................... 386
Apple CarPlay..................................................... 386
Pairing Your Cell Phone for the First Time................................................................... 385
Text Messaging.................................................. 386
Using Your Cell Phone..................................... 385Power Door Locks
See: Locking and Unlocking............................. 63
Power Seats
....................................................127
Adjusting the Driver Seat Height .................. 127
Adjusting the Lumbar....................................... 128
Adjusting the Recliner....................................... 128
Moving the Seat Backward and Forward.............................................................. 127
Power Steering Fluid Check
......................271
Power Windows..............................................83
Bounce-Back......................................................... 85
Driver Door Switches (Double Cab).............84
Driver Door Switches (Single Cab)................83
Front and Rear Passenger Door Switches............................................................. 84
Opening and Closing Other Windows Automatically................................................... 84
Opening and Closing the Driver Side Window Automatically................................. 84
Resetting the Memory of the Electric Windows - Vehicle with One Touch
Up/Down on Driver Side only..................... 85
Safety Mode........................................................... 85
Safety Switch for the Rear Windows...........84
Pre-Collision Assist....................................209 Using the Pre-Collision Assist
System............................................................... 210
Protecting the Environment........................16
Puncture See: Changing a Road Wheel.......................... 311
R
Radio................................................................348 Antenna................................................................ 348
Rear Axle
..........................................................169
Rear Parking Aid............................................182
Obstacle Distance Indicator........................... 183
Rear Seat Armrest........................................138
Rear Seats
.......................................................128
Folding the Seat Backrest............................... 129
Folding the Seat Cushion................................ 128
Removing the Seat Cushion........................... 128
Unfolding the Seat Backrest.......................... 130
Unfolding the Seat Cushion............................ 129
Rear View Camera.......................................184 Camera guidelines............................................. 185
Manual Zoom....................................................... 187
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Obstacle Distance Indicator..........................
186
Rear Camera Delay............................................ 187
Using the Rear View Camera System.........185
Rear View Camera See: Rear View Camera................................... 184
Recommended Towing Weights.............221 Towing Capacities.............................................. 222
Trailer Hitch Identification.............................. 222
Trailer Nose Weight........................................... 223
Refueling.........................................................150
Refueling System Overview........................... 150
Refueling System Warning.............................. 152
Refueling Your Vehicle...................................... 150
Remote Control
...............................................51
Car Finder................................................................ 55
Integrated Keyhead Transmitter...................... 51
Intelligent Access Key......................................... 52
Remote Start......................................................... 56
Replacing the Battery......................................... 53
Sounding a Panic Alarm.................................... 55
Remote Start..................................................123 Automatic Settings............................................ 123
Heated and Cooled Features.......................... 123
Last Settings......................................................... 123
Removing a Headlamp..............................276
Removing the Tailgate.................................68
Repairing Minor Paint Damage
...............287
Replacement Parts Recommendation........................................13
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control.............................................................57
Reporting Safety Defects (Canada Only)..............................................................244
Reporting Safety Defects (U.S. Only)..............................................................244
Roadside Assistance
..................................233
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 234
Vehicles Sold in the United States: Getting Roadside Assistance................................... 233
Vehicles Sold in the United States: Using Roadside Assistance................................... 233
Roadside Emergencies..............................233
Roof Racks and Load Carriers.................218 Running-In
See: Breaking-In................................................. 229
Running Out of Fuel
....................................148
Adding Fuel From a Portable Fuel
Container.......................................................... 149
Filling a Portable Fuel Container.................. 148
S
Safety Canopy ™
............................................46
Safety Precautions.......................................147
Satellite Radio
..............................................348
Satellite Radio Electronic Serial Number
(ESN)................................................................ 349
Satellite Radio Reception Factors..............348
SiriusXM Satellite Radio Service.................349
Troubleshooting................................................. 349
Scheduled Maintenance Record
............421
Scheduled Maintenance............................412
Seatbelt Extensions......................................38
Seatbelt Height Adjustment......................36
Seatbelt Reminder........................................36 Seatbelt Status..................................................... 37
Seatbelts...........................................................33 Principle of Operation......................................... 33
Seats..................................................................124
Security..............................................................70
Settings...........................................................393 Audio...................................................................... 393
Automatic Updates.......................................... 394
Bluetooth.............................................................. 393
Charge Settings.................................................. 394
Clock....................................................................... 393
Display................................................................... 394
Driver Assist......................................................... 393
Emergency Assistance.................................... 394
FordPass............................................................... 394
General.................................................................. 394
Message Center................................................. 394
Mobile Apps......................................................... 394
Multi Contour Seats.......................................... 394
Navigation............................................................ 394
Personal Profiles................................................ 394
Phone..................................................................... 393
Seats...................................................................... 394
Sound..................................................................... 393
Valet Mode........................................................... 394
Vehicle................................................................... 393
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