2020 FORD RANGER ignition

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
SYNC in order to find
AppLink-capable apps on your device. iPhone users must also connect to
SYNC's USB port with an Apple USB cable.
Ensure you have down-
loaded and installed the latest version of the app
from your phone's app store.
Ensure the app is running on your phone. Some apps
AppLink-enabled apps are
not installed and running on your mobile device.
My phone is connected, but
I still cannot find any apps. require you to register or
login on the app on the
phone before using them with AppLink. Also, some may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps may help SYNC find the
application if you cannot
discover it inside the vehicle. On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open their connection to SYNC, over ignition cycles, for example.
My phone is connected, my
app(s) are running, but I still cannot find any apps. option, select that then
restart the app. If the app
does not have that option, you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then finding the particular app
and choosing 'Force stop.' Don't forget to restart the
app afterwards, then select "Find New Apps" on SYNC.
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Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing SYNC™ (If Equipped)

GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.
Note: You can switch the system on and
use it for up to an hour without switching
the ignition on.
Note: You can use the system after you
switch the ignition off for up to 10 minutes
or until you open a door.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h). Using the Touchscreen
Status bar.
A
Home screen.
B
Clock. See
Entertainment
(page 380).
C
Outside air temperature.
D
Feature bar.
E
Status Bar Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
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Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing SYNC™ 3
(If Equipped)E293823

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the
other person but they
cannot hear me.
During a call, I cannot hear
the other person and they
cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and
open the door. Close the door and lock the vehicle.
Wait until the touchscreen is off and any illumin-
ated USB ports are not illuminated. Unlock the
vehicle, switch the ignition on and try again.
I cannot download phone-
book. –
Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings (page 393).
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
• Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move
them to the cell phone memory.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings
(page 393).
A message displays
suggesting that my phone-
book has downloaded but it
is empty or it has missing
contacts.
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Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing SYNC™ 3
(If Equipped)

Possible Cause and Resolution
Symptom
I cannot see SYNC when I
search for Wi-Fi networks on
my cell phone or other
device. –
System limitation.
•SYNC does not provide a Wi-Fi hotspot at this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
Personal Profiles (If Equipped) Possible Cause and Solution
Symptom
You have not set up Personal Profiles.
I cannot create a profile. You entered an invalid profile.
You did not select a memory button when prompted.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
Personal Profiles has been switched off.
You did not select the lock button on the remote control.
I cannot link a remote
control. The remote control selected was already associated with
another profile and the system declined to overwrite.
The system performed a profile recall when linking a
remote control.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
405
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing SYNC™ 3
(If Equipped)

4
4WD
See: Four-Wheel Drive...................................... 162
9
911 Assist...........................................................49
A
A/C See: Climate Control........................................... 117
About This Manual
...........................................7
ABS See: Brakes............................................................. 171
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 171
Accessories...................................................408 Peace of Mind.................................................... 408
Accessories See: Replacement Parts
Recommendation............................................ 13
ACC See: Using Adaptive Cruise Control............189
Adjusting the Headlamps.........................275 Vertical Aim Adjustment................................. 275
Adjusting the Steering Wheel....................72
Airbag Disposal..............................................48
Air Conditioning See: Climate Control........................................... 117
Air Filter See: Changing the Engine Air Filter............280
Alarm See: Anti-Theft Alarm........................................ 70
Ambient Lighting
............................................82
Adjusting the Brightness................................... 82
Changing the Color.............................................. 82
Switching Ambient Lighting Off..................... 82
Switching Ambient Lighting On...................... 82
Anti-Theft Alarm............................................70 Alarm System........................................................ 70
Arming the Alarm.................................................. 71
Disarming the Alarm............................................ 71
Triggering the Alarm............................................. 71
Appendices....................................................432 Apps..................................................................392
Using Apps on an Android Device...............393
Using Apps on an iOS Device........................ 392
Using Mobile Navigation on an Android Device................................................................ 393
At a Glance
.........................................................17
Audible Warnings and Indicators.............95 Headlamps On Warning Chime...................... 95
Key in Ignition Warning Chime........................ 95
Keyless Warning Alert........................................ 95
Parking Brake On Warning Chime.................95
Audio Control
...................................................72
Type One.................................................................. 72
Type Two.................................................................. 73
You can operate the following functions with the control:............................................... 73
Audio Input Jack
...........................................352
Audio System................................................342
General Information......................................... 342
Audio Unit - Vehicles With: AM/FM/USB/ Bluetooth.....................................................342
Accessing the Clock Settings........................ 342
Accessing the Media Source Menu.............342
Accessing the Menu.......................................... 343
Accessing the Phone Features..................... 343
Accessing the Sound Settings...................... 343
Adjusting the Volume....................................... 343
Changing Radio Stations................................ 343
Listening to the Radio...................................... 343
Muting the Audio............................................... 343
Switching the Audio Unit On and Off........343
Using Seek, Fast Forward and Reverse............................................................. 344
Using the Display Control............................... 343
Using the Number Block................................. 344
Audio Unit - Vehicles With: SYNC 3
......................................................................346
Adjusting the Volume....................................... 347
Changing Radio Stations................................ 347
Playing or Pausing Media................................ 347
Switching the Audio Unit On and Off.........347
Using Seek, Fast Forward and Reverse.............................................................. 347
Audio Unit - Vehicles With: SYNC.........344 Accessing the Apps Menu.............................. 344
Accessing the Clock Settings........................ 344
Accessing the Information Menu................344
Accessing the Media Source Menu.............344
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Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Index

Heated Exterior Mirrors...............................122
Heated Rear Window..................................122
Heated Seats.................................................130
Heated Windshield.......................................122 Windshield Wiper De-Icer................................ 122
Heating See: Climate Control........................................... 117
Hill Start Assist...............................................172 Switching the System On and Off................173
Using Hill Start Assist........................................ 173
Hints on Controlling the Interior Climate..........................................................120
Defogging the Side Windows in Cold Weather............................................................. 122
General Hints....................................................... 120
Quickly Cooling the Interior.............................. 121
Quickly Heating the Interior............................ 120
Recommended Settings for Cooling............121
Recommended Settings for Heating............121
Hints on Driving With Anti-Lock Brakes..............................................................171
Hood Lock See: Opening and Closing the Hood..........262
Horn.....................................................................74
I
Ignition Switch
...............................................139
Starting the Engine............................................ 140
Switching the Ignition Off............................... 140
Switching the Ignition On................................ 140
Switching the Ignition to Accessory Mode.................................................................. 140
In California (U.S. Only)............................240
Information Display Control.......................74
Information Displays....................................96 General Information........................................... 96
Information Messages
...............................104
4WD........................................................................\
.. 116
Adaptive Cruise Control................................... 104
Airbag...................................................................... 105
Alarm and Security............................................ 105
Auto-Start-Stop................................................. 106
Battery and Charging System........................ 107
Blind Spot Information and Cross Traffic Alert System.................................................... 107
Doors and Locks................................................. 108
Driver Alert............................................................ 108Drivetrain...............................................................
109
Engine..................................................................... 109
Fuel........................................................................\
.. 109
Keys and Intelligent Access............................. 110
Lane Keeping System.......................................... 111
Maintenance........................................................... 111
MyKey....................................................................... 112
Park Aid.................................................................... 113
Power Steering..................................................... 113
Pre-Collision Assist............................................. 113
Remote Start......................................................... 114
Starting System ................................................... 114
Tire Pressure Monitoring System................... 114
Traction Control................................................... 114
Trail Control........................................................... 115
Trailer........................................................................\
115
Installing Child Restraints............................21 Child Restraints...................................................... 21
Combining Seatbelt and LATCH Lower Anchors for Attaching Child
Restraints........................................................... 25
Front Seat Tether Strap Attachment (SuperCab)....................................................... 26
Rear Seat Tether Strap Attachment (SuperCab)........................................................ 27
Use of Inboard Lower Anchors from the Outermost Seating Positions (Center
Seating Use) ..................................................... 25
Using Lap and Shoulder Belts ......................... 21
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 23
Using Tether Straps............................................. 25
Instrument Cluster
........................................89
Instrument Lighting Dimmer......................78 Vehicles With Front Fog Lamps...................... 79
Vehicles Without Front Fog Lamps...............79
Instrument Panel.............................................17
Interior Lamps
..................................................81
Courtesy Lamp....................................................... 81
Reading Lamps..................................................... 82
Rear Courtesy Lamp........................................... 82
Interior Mirror
....................................................87
Automatic Dimming Mirror.............................. 88
Manual Dimming Mirror..................................... 87
Introduction.........................................................7
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Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Index

J
Jump Starting the Vehicle........................235
Connecting the Jumper Cables.................... 235
Jump Starting...................................................... 236
Preparing Your Vehicle..................................... 235
Removing the Jumper Cables....................... 236
K
Keyless Entry...................................................66 SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 66
Keyless Starting............................................140
Ignition Modes..................................................... 140
Keys and Remote Controls..........................51
L
Lane Keeping System..................................197 Switching the System On and Off...............198
Lighting Control
...............................................77
Flashing the Headlamp High Beam..............78
Headlamp High Beam......................................... 77
Lighting...............................................................77 General Information............................................. 77
Load Carriers See: Roof Racks and Load Carriers..............218
Load Carrying.................................................214
Load Limit........................................................214 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 218
Vehicle Loading - with and without a Trailer.................................................................. 214
Load Retaining Fixtures..............................218 Tie Down Points.................................................. 218
Locking and Unlocking.................................63 Activating Intelligent Access........................... 64
Autolock.................................................................. 65
Locking and Unlocking the Doors with the Key Blade............................................................ 63
Mislock..................................................................... 65
Opening a Rear Door from the Inside...........64
Power Door Locks................................................ 63
Remote Control.................................................... 63
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 65Lug Nuts
See: Changing a Road Wheel.......................... 311
M
Maintenance..................................................261 General Information.......................................... 261
Manual Climate Control
..............................117
Directing the Airflow........................................... 117
Setting the Blower Motor Speed.................... 117
Setting the Temperature................................... 117
Switching Maximum Air Conditioning On and Off................................................................ 118
Switching Maximum Defrost On and Off........................................................................\
118
Switching Recirculated Air On and Off........................................................................\
118
Switching the Air Conditioning On and Off........................................................................\
. 117
Switching the Climate Control On and Off........................................................................\
. 117
Manual Seats
.................................................126
Adjusting the Recliner....................................... 126
Adjusting the Seat Height................................ 127
Moving the Seat Backward and Forward............................................................. 126
Manual Tailgate
..............................................68
Lowering the Tailgate......................................... 68
Media Hub......................................................354
Message Center See: Information Displays................................. 96
Mirrors See: Windows and Mirrors................................ 83
Mobile Communications Equipment.......15
Motorcraft Parts...........................................324
MyKey – Troubleshooting............................61
MyKey ™
.............................................................58
Principle of Operation........................................ 58
N
Navigation......................................................387 Changing the Format of the Map................388
cityseeker............................................................. 390
Michelin Travel Guide........................................ 391
Navigation Map Accuracy and Updates............................................................ 392
Route Guidance................................................. 389
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Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Index

Voice Control.......................................................
394
Setting the Trail Control Speed..............180
Side Airbags.....................................................45
Sitting in the Correct Position..................124
Snow Chains See: Using Snow Chains................................. 306
Spare Wheel See: Changing a Road Wheel.......................... 311
Special Notices
................................................14
New Vehicle Limited Warranty......................... 14
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 15
On Board Diagnostics Data Link Connector ............................................................ 14
Special Instructions.............................................. 14
Using Your Vehicle as an Ambulance............15
Using Your Vehicle With a Snowplow...........15
Special Operating Conditions Scheduled Maintenance...............................................418
Exceptions........................................................... 420
Speed Control See: Cruise Control............................................ 188
Stability Control
.............................................175
Principle of Operation....................................... 175
Starter Switch See: Ignition Switch........................................... 139
Starting a Gasoline Engine.......................140 Automatic Engine Shutdown......................... 142
Failure to Start..................................................... 142
Guarding Against Exhaust Fumes................143
Important Ventilating Information...............143
Stopping the Engine When Your Vehicle is Moving................................................................ 143
Stopping the Engine When Your Vehicle is Stationary......................................................... 142
Vehicles with an Ignition Key........................... 141
Vehicles with Keyless Start.............................. 141
Starting and Stopping the Engine..........139 General Information.......................................... 139
Steering...........................................................209 Electric Power Steering................................... 209
Steering Wheel
................................................72
Storage Compartments.............................137
Sun Visors.........................................................88 Illuminated Vanity Mirror................................... 88
Supplementary Restraints System..........41 Principle of Operation......................................... 41
Switching Trail Control On and Off.......180 Symbols Glossary
.............................................7
SYNC™ 3.........................................................372
General Information.......................................... 372
SYNC™ 3 Troubleshooting......................395 Additional Information and
Assistance....................................................... 407
Apps....................................................................... 402
Navigation............................................................. 401
Personal Profiles............................................... 405
Phone..................................................................... 399
Resetting the System....................................... 407
USB and Bluetooth Audio.............................. 396
Voice Recognition.............................................. 395
Wi-Fi Connectivity............................................ 404
SYNC™ Applications and Services........................................................359
911 Assist............................................................... 359
SYNC Mobile Apps............................................. 361
SYNC™............................................................355 General Information......................................... 355
SYNC™ Troubleshooting.........................363
T
Tailgate Lock....................................................68 Power Tailgate Lock............................................ 68
Tailgate..............................................................68
Technical Specifications See: Capacities and Specifications............323
Terrain Control
...............................................178
Principle of Operation....................................... 178
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................241
Tire Care
...........................................................291
Glossary of Tire Terminology......................... 293
Information About Uniform Tire Quality Grading.............................................................. 291
Information Contained on the Tire Sidewall........................................................... 294
Temperature A B C............................................ 292
Traction AA A B C............................................... 292
Treadwear............................................................. 292
Tire Pressure Monitoring System...........307 Changing Tires With a Tire Pressure
Monitoring System...................................... 308
Understanding Your Tire Pressure Monitoring System ..................................... 309
473
Ranger (TFG) Canada/United States of America, Vehicles Built From: 18-11-2019, LB3J 19A321 AB enUSA, Edition date: 202002, Second-Printing Index