•
As with any vehicle fire, do not inhale
smoke, vapors or gas from the vehicle,
as they may be hazardous.
• Stay out of the roadway and stay out
of the way of any oncoming traffic
while awaiting the arrival of emergency
responders.
Post-Incident
• Do not store a severely damaged
vehicle with a lithium-ion battery inside
a structure or within 49 ft (15 m) of any
structure or vehicle.
• Make sure that passenger and luggage
compartments remain ventilated.
• Call emergency assistance if you
observe leaking fluids, sparks, smoke
or flames, or hear gurgling or bubbling
from the high-voltage battery.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
• You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
• Sounding of the horn is only enabled
in specific markets. TRANSPORTING THE VEHICLE
If you need to tow your vehicle, contact a
professional towing service or, if you are a
member of a roadside assistance program,
your roadside assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. We do
not approve a slingbelt towing procedure.
If you tow your vehicle incorrectly, or by
any other means, vehicle damage may
occur.
We produce a towing manual for all
authorized tow truck operators. Have your
tow truck operator refer to this manual for
proper hook-up and towing procedures for
your vehicle.
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Towing an all-wheel or four-wheel drive
vehicle requires that all wheels be off the
ground, such as using a wheel lift and
dollies or flatbed equipment. This prevents
damage to the transmission, all-wheel or
four-wheel drive system and vehicle.
If your vehicle becomes inoperable without
access to wheel dollies, a car-hauling
trailer or a flatbed transport vehicle, you
can flat-tow with all wheels on the ground
under limited conditions. See Towing the
Vehicle on Four Wheels (page 190).
TOWING POINTS
Front Towing Point 1. Gently press and release the towing
eye attachment point cover at the
position indicated.
2. Gently pull it straight out.
Note: The towing eye attachment point
cover has a small lanyard to keep it
attached to the bumper. Rear Towing Point
1. Gently press the top of the towing eye
attachment point cover inward.
2. Gently lift it upward and then pull it straight out.
Note: The towing eye attachment point
cover has a small lanyard to keep it
attached to the bumper.
Attaching the Towing Eye WARNING:
Make sure that the
towing eye is fully tightened. Failure to
follow this instruction could result in
personal injury. WARNING:
You must switch the
ignition on when your vehicle is being
towed.
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1. Carefully remove the front or rear
towing eye attachment point cover.
2. Install the towing eye.
Note: It has a left-hand thread. Turn it
counterclockwise to install it.
Towing Eye Location The towing eye is in the spare wheel
storage tray.
Note:
You must carry the towing eye in your
vehicle at all times.
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Protected Component
Fuse Rating
Fuse or Relay
Number
Power liftgate module.
30A
41
Trailer brake control module.
30A
42
Body control module.
60A
43
Brake on and off switch.
10A
44
Battery charger control module (hybrid
electric vehicle).
15A
46
Heated backlite.
40A
50
Visor control module.
20A
54
Run/start access feed.
Trailer tow park lamps.
20A
55
Trailer tow battery charge.
30A
57
Trailer tow backup lamps.
10A
58
Not used (spare).
15A
61
Headlamp washer pump.
15A
62
Four-wheel drive module.
40A
64
Front window wiper motor.
30A
69
Rear window wiper motor.
15A
71
Not used (spare).
20A
72
Driver door module.
30A
73
Not used.
—
78
Not used.
—
79
Not used (spare).
20A
80
Not used (spare).
20A
82
Rear blower motor.
20A
88
Trailer tow lighting module.
20A
91
Integrated spark control (hybrid electric
vehicle).
15A
95
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Protected Component
Fuse Rating
Fuse or Relay
Number
Not used.
—
10
Not used.
—
11
Climate control head.
7.5A
12
Gear shift module.
Steering column control module.
7.5A
13
Smart datalink connector.
Instrument cluster.
Not used (spare).
15A
14
SYNC.
15A
15
Integrated control panel.
Not used.
—
16
Headlamp control module.
7.5A
17
Steering wheel interface.
7.5A
18
Headlamp switch.
5A
19
Ignition switch.
5A
20
Telematics control unit module.
Key inhibit solenoid lock.
Not used.
5A
21
Pedestrian sounder (hybrid electric
vehicle).
5A
22
Not used (spare).
30A
23
Moonroof.
30A
24
Not used (spare).
20A
25
Not used (spare).
30A
26
Not used (spare).
30A
27
Not used (spare).
30A
28
Not used (spare).
15A
29
Brake switch signal.
5A
30
Terrain management switch.
10A
31
Selectable drive mode switch.
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• A hybrid powertrain starts and stops
the gas internal combustion engine
when the vehicle is in the Ready to
Drive state, vehicle started, ignition on.
• When servicing a hybrid model, assume
that the engine and other components
such as the cooling fan are active
devices. When working under the hood
and the vehicle is on, take the
necessary safety precautions.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material, such as cigarettes, away from
the battery and all fuel related parts. Working with the Engine Off
1. Set the parking brake and shift the
transmission to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On WARNING:
To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
1. Set the parking brake and shift the transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood 1. Open the left-hand front door.
2. Fully pull the hood release lever and
let it completely retract.
Note: This action releases the hood latch.
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Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Committee (ILSAC).
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap. See Under Hood Overview (page 221).
Turn it counterclockwise and remove
it.
3. Add engine oil that meets our specifications. See
Capacities and
Specifications (page 283). You may
have to use a funnel to pour the engine
oil into the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace the dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage. Note:
Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator.
From the main menu scroll to: Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Vehicle
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Press and hold the
OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
When the oil change indic-
ator resets the instrument
cluster displays 100%.
Remaining Life
{00}%
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We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period.
Note:
If you only disconnect the negative
battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid unintended connection or
arcing.
If you replace the battery make sure it
matches the electrical requirements of
your vehicle.
If you disconnect or replace the battery
and your vehicle has an automatic
transmission, it must relearn its adaptive
strategy. Because of this, the transmission
may shift firmly when first driven. This is
normal operation while the transmission
fully updates its operation to optimum
shift feel.
Battery Management System (If
Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some electrical systems to
protect the battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
displays to alert you that battery
protection actions are active. These
messages are only for notification that an
action is taking place, and not intended to
indicate an electrical problem or that the
battery requires replacement. After battery replacement, or in some
cases after charging the battery with an
external charger, the battery management
system requires eight hours of vehicle sleep
time to relearn the battery state of charge.
During this time your vehicle must remain
fully locked with the ignition switched off.
Note:
Prior to relearning the battery state
of charge, the battery management system
may temporarily disable some electrical
systems.
Electrical Accessory Installation
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection
directly to the battery negative post. This
can cause inaccurate measurements of
the battery condition and potential
incorrect system operation.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
Remove and Reinstall the Battery
To disconnect or remove the battery, do
the following:
1. Apply the parking brake and switch the
ignition off.
2. Switch all electrical equipment off, for
example lights and radio.
3. Wait a minimum of two minutes before
disconnecting the battery.
Note: The engine management system has
a power hold function and remains powered
for a period of time after you switch the
ignition off. This is to allow diagnostic and
adaptive tables to be stored. Disconnecting
the battery without waiting can cause
damage not covered by the vehicle
Warranty.
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