Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how your
vehicle is used. By using several important
factors in its calculations, the monitor
helps reduce the cost of owning your
vehicle and reduces environmental waste
at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the steering linkage, ball joints, suspension and tire-rod ends.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 12,500 mi (20,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil
Check
(page 223). Brake Fluid Maintenance
1
Change brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
1
Replace cabin air filter.
Every
12,500 mi
(20,000 km)
Replace engine air filter.
Every
18,500 mi
(30,000 km)
Change engine coolant and motor electronics coolant. 2
At
200,000 mi
(322,000 km)
Replace spark plugs.
Every
100,000 mi
(160,000 km)
Inspect accessory drive belt or belts. 3
Every
100,000 mi
(160,000 km)
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Other Maintenance Items
1
Change automatic transmission fluid.
Every 150,000 mi
(240,000 km) Replace accessory drive belt or belts. 4
1 Perform these maintenance items within
3,000 mi (4,800 km) of the last engine oil
and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at 10 years or
200,000 mi (322,000 km), then every five years or
100,000 mi (160,000 km).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last
100,000 mi (160,000 km).
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily
in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km)
of the message
appearing in the information display
prompting you to change your oil.
• Example 1: The message comes on at
28,751 mi (46,270 km)
. Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect front axle.
Inspect frequently, service
as required
Inspect rear axle and U-joints.
Inspect half-shaft boots.
See axle maintenance items under
Exceptions.
Replace spark plugs.
Every
60,000 mi
(96,000 km)
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Driver Training/EVOC
Replace engine oil and filter as indicated by the information
display and perform services listed in the Extreme Usage
Scheduled Maintenance chart.
As required
Inspect brake pads, rotors, calipers hoses, and service as
required.
Inspect engine oil level.
Inspect vehicle every day
prior to starting training
Set tire pressure. Refer to driver door placard for cold tire
pressure information.
Inspect tire quality for wear.
Set wheel lug nut torque. The cold wheel lug nut torque
is 150 lb.ft (204 Nm). If wheels are torqued while they are
hot (after 15 minutes of EVOC driving), torque may be
checked to hot wheel lug nut torque of
70 lb.ft (95 Nm).
Proper functioning of safety devices (seat belts, no air bag
lights, etc.)
Front differential/axle fluid.
25 hours of training use
Rear differential/axle fluid.
100 hours of training use
Change transmission and transfer case fluids.
Annually
Note: Follow base owner guide direction
for 1,000-mile vehicle break-in prior to using
vehicle for training purposes.
Note: Incorporate vehicle cool-down after
hard driving.
Note: Perform Training / EVOC service
according to the Extreme Usage Scheduled
Maintenance chart.
Note: Use Police Interceptor part numbers
for replacement parts. Engine Idle Hour Meter
Your vehicle may have an idle meter to
indicate how much time the vehicle has
been sitting in park (P) or neutral (N). The
meter is incorporated with the vehicle
odometer. Depressing the odometer-reset
button once displays the trip odometer
(miles [kilometers] following by a "T" for
trip odometer); depressing the
odometer-reset button a second time
displays the idle meter (hours following by
an "H" for hours). The idle meter only
accumulates time while the vehicle is in
park (P) or neutral (N). Displayed time is
cumulative for the vehicle and cannot be
reset to zero. Police vehicles often
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License Plate Lamp..........................................
236
Rear Direction Indicator and Reversing Lamp.................................................................. 235
Changing a Fuse............................................217 Fuses........................................................................\
217
Changing a Road Wheel...........................269 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 270
Tire Change Procedure...................................... 271
Changing the 12V Battery
..........................231
Battery Management System....................... 232
Remove and Reinstall the Battery...............232
Changing the Cabin Air Filter....................107
Changing the Engine Air Filter - 3.0L.................................................................237
Changing the Engine Air Filter - 3.3L.................................................................238
Changing the Front Wiper Blades.........233
Changing the Rear Wiper Blades...........234
Checking the Wiper Blades
......................233
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning
.........................30
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks..........................................32 Left-Hand Side...................................................... 32
Right-Hand Side................................................... 32
Cleaning Products
.......................................240
Materials............................................................... 240
Cleaning the Engine....................................242
Cleaning the Exterior
..................................240
Cleaning the Headlamps................................. 241
Exterior Chrome Parts....................................... 241
Exterior Plastic Parts......................................... 241
Stripes or Graphics............................................. 241
Underbody............................................................. 241
Under Hood........................................................... 241
Cleaning the Instrument Panel and Instrument Cluster Lens.........................243
Cleaning the Interior...................................243 Mirrors.................................................................... 243
Cleaning the Wheels
..................................244
Cleaning the Windows and Wiper Blades...........................................................242
Climate Control
.............................................102
Cold Weather Precautions........................192 Collision, Damage or Fire Event..............198
Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 198
Coolant Check See: Engine Coolant Check............................ 225
Crash Sensors and Airbag Indicator.......48 Airbags and Police Equipment....................... 49
Cross Traffic Alert..........................................172 Cross Traffic Alert Behavior When Trailer
is Attached........................................................ 174
Cross Traffic Alert Indicator............................. 174
Cross Traffic Alert Information Messages........................................................... 174
Cross Traffic Alert System Limitations........................................................ 173
Cross Traffic Alert System Sensors..............173
Switching the System On and Off................174
Using Cross Traffic Alert................................... 172
Cruise Control..................................................67
Cruise Control Indicators
............................167
Customer Assistance.................................202
D
Data Recording
..................................................9
911 Assist Privacy Notice..................................... 13
Comfort, Convenience and Entertainment Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With SYNC............................................. 12
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps..............................................................72
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).............72
Declaration of Conformity........................379
Declaration of Conformity - Vehicles With: SYNC 3
..............................................379
Radio Frequency Statement......................... 379
Decommissioning Requirements
..........350
Dark Car................................................................ 350
OBD-II Split Connector................................... 350
Police Engine Idle.............................................. 350
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Police Perimeter Alert......................................
350
Pre-Collision Assist Disable.......................... 350
Rear Camera On Demand.............................. 350
Vehicle Sealing of Aftermarket Equipment...................................................... 350
Decommissioning the Vehicle................350
Direction Indicators........................................73
Doors and Locks.............................................59
Drive Mode Control......................................179 Drive Modes.......................................................... 179
Drive Modes....................................................179 Deep Snow/Sand............................................... 179
Normal................................................................... 180
Driver and Passenger Airbags....................42 Children and Airbags........................................... 43
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driver and Passenger Knee Airbags........46
Driving Aids.....................................................168
Driving Hints
....................................................191
Driving Through Water................................192
DRL See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps....72
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).................72
E
Economical Driving
.......................................191
Electric Parking Brake.................................153 Applying the Electric Parking Brake.............153
Automatically Releasing the Electric
Parking Brake.................................................. 154
Manually Releasing the Electric Parking Brake................................................................... 154
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge................................................................ 155
Electromagnetic Compatibility
...............351
Emission Law.................................................138
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........139
Tampering With a Noise Control System............................................................... 138
End User License Agreement..................353 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 353Engine Block Heater
....................................120
Using the Engine Block Heater....................... 121
Engine Coolant Check................................225 Adding Coolant................................................... 225
Coolant Change.................................................. 227
Engine Coolant Temperature Management.................................................. 228
Fail-Safe Cooling................................................ 227
Recycled Coolant............................................... 226
Severe Climates.................................................. 227
Engine Emission Control............................138
Engine Oil Check..........................................223 Adding Engine Oil............................................... 223
Engine Oil Dipstick - 3.0L..........................223
Engine Oil Dipstick - 3.3L..........................223
Engine Specifications - 3.0L.....................277 Drivebelt Routing................................................ 277
Engine Specifications - 3.3L, Hybrid Electric Vehicle (HEV).............................278
Drivebelt Routing............................................... 278
Engine Specifications - 3.3L.....................277 Drivebelt Routing............................................... 278
Environment......................................................17
EPB See: Electric Parking Brake.............................. 153
Essential Towing Checks
...........................188
Before Towing a Trailer..................................... 189
Hitches................................................................... 188
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 189
Safety Chains....................................................... 188
Trailer Brakes....................................................... 188
Trailer Lamps....................................................... 188
When Towing a Trailer...................................... 189
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
.................................16
Exterior Mirrors................................................76
Blind Spot Information System....................... 77
Fold-Away Exterior Mirrors................................ 77
Heated Exterior Mirrors ...................................... 77
Integrated Blind Spot Mirror............................. 77
Power Exterior Mirrors......................................... 76
F
Fastening the Seatbelts..............................34 Seatbelt Locking Modes.................................... 35
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