
Do not clean the wheels when they are hot.
Note:
Some car washes could damage
wheel rims and covers.
Note: Using non-recommended cleaners,
harsh cleaning products, chrome wheel
cleaners or abrasive materials could
damage wheel rims and covers.
VEHICLE STORAGE
If you plan on storing your vehicle for 30
days or more, read the following
maintenance recommendations to make
sure your vehicle stays in good operating
condition.
We engineer and test all motor vehicles
and their components for reliable, regular
driving. Under various conditions,
long-term storage may lead to degraded
engine performance or failure unless you
use specific precautions to preserve engine
components.
General
• Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and damage.
Body
• Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and the underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust. •
Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast
idle with the climate controls set to
defrost until the engine reaches normal
operating temperature.
• With your foot on the brake, shift
through all the gears while the engine
is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Cooling system
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
245
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Vehicle Care

Materials
Specification
Name
WSS-M2C949-AMERCON® ULV
Motorcraft® MERCON® ULV Automatic Transmis-
sion Fluid (U.S.)
Motorcraft® MERCON® ULV Automatic Transmis-
sion Fluid / MERCON® ULV huile pour boîtes auto-
matique Motorcraft® (Canada)
XT-12-QULV (U.S. & Canada)
Engine Coolant
Capacities Quantity
Variant
13.9 qt (13.2 L)
Engine without auxiliary heater.
16.4 qt (15.5 L)
Engine with auxiliary heater.
4.6 qt (4.4 L)
HEV low temperature cooling loop (battery
and electric motor electronics)
Materials Specification
Name
WSS-M97B57-A2
Motorcraft® Yellow Prediluted Antifreeze/Coolant
(U.S.)
Motorcraft® Yellow Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué jaune
Motorcraft® (Canada)
VC-13DL-G (U.S.)
CVC-13DL-G (Canada)
299
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Capacities and Specifications

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
332
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Scheduled Maintenance

When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval 1
Normal
9,500– 12,500 mi
(15,000– 20,000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
6,000–9,500 mi
(10,000– 15,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,500–6,000 mi
(6,000– 10,000 km) Maximum load or towing
Extreme hot or cold operation
Extended engine idling
1 Hybrid vehicles may achieve longer distances between oil changes, but do not exceed
the 1 year maximum oil change interval. Remaining oil life can be accessed through the
information display. See Information Displays (page 85).
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle.
Inspect the rear axle and U-joints.
Inspect the half-shaft boots.
334
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Scheduled Maintenance

Police Perimeter Alert......................................
350
Pre-Collision Assist Disable.......................... 350
Rear Camera On Demand.............................. 350
Vehicle Sealing of Aftermarket Equipment...................................................... 350
Decommissioning the Vehicle................350
Direction Indicators........................................73
Doors and Locks.............................................59
Drive Mode Control......................................179 Drive Modes.......................................................... 179
Drive Modes....................................................179 Deep Snow/Sand............................................... 179
Normal................................................................... 180
Driver and Passenger Airbags....................42 Children and Airbags........................................... 43
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driver and Passenger Knee Airbags........46
Driving Aids.....................................................168
Driving Hints
....................................................191
Driving Through Water................................192
DRL See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps....72
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).................72
E
Economical Driving
.......................................191
Electric Parking Brake.................................153 Applying the Electric Parking Brake.............153
Automatically Releasing the Electric
Parking Brake.................................................. 154
Manually Releasing the Electric Parking Brake................................................................... 154
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge................................................................ 155
Electromagnetic Compatibility
...............351
Emission Law.................................................138
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........139
Tampering With a Noise Control System............................................................... 138
End User License Agreement..................353 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 353Engine Block Heater
....................................120
Using the Engine Block Heater....................... 121
Engine Coolant Check................................225 Adding Coolant................................................... 225
Coolant Change.................................................. 227
Engine Coolant Temperature Management.................................................. 228
Fail-Safe Cooling................................................ 227
Recycled Coolant............................................... 226
Severe Climates.................................................. 227
Engine Emission Control............................138
Engine Oil Check..........................................223 Adding Engine Oil............................................... 223
Engine Oil Dipstick - 3.0L..........................223
Engine Oil Dipstick - 3.3L..........................223
Engine Specifications - 3.0L.....................277 Drivebelt Routing................................................ 277
Engine Specifications - 3.3L, Hybrid Electric Vehicle (HEV).............................278
Drivebelt Routing............................................... 278
Engine Specifications - 3.3L.....................277 Drivebelt Routing............................................... 278
Environment......................................................17
EPB See: Electric Parking Brake.............................. 153
Essential Towing Checks
...........................188
Before Towing a Trailer..................................... 189
Hitches................................................................... 188
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 189
Safety Chains....................................................... 188
Trailer Brakes....................................................... 188
Trailer Lamps....................................................... 188
When Towing a Trailer...................................... 189
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
.................................16
Exterior Mirrors................................................76
Blind Spot Information System....................... 77
Fold-Away Exterior Mirrors................................ 77
Heated Exterior Mirrors ...................................... 77
Integrated Blind Spot Mirror............................. 77
Power Exterior Mirrors......................................... 76
F
Fastening the Seatbelts..............................34 Seatbelt Locking Modes.................................... 35
384
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Index

Quickly Cooling the Interior............................
105
Quickly Heating the Interior............................ 105
Recommended Settings for Cooling..........105
Recommended Settings for Heating..........105
Hints on Driving With Anti-Lock Brakes.............................................................153
Hood Lock See: Opening and Closing the Hood...........219
Horn.....................................................................67
Hybrid Vehicle Frequently Asked Questions......................................................124
Hybrid Vehicle Operation...........................122 Battery..................................................................... 122
Braking.................................................................... 123
Driving...................................................................... 122
Driving to Optimize Fuel Economy...............123
Starting................................................................... 122
Stopping................................................................. 122
Transmission Operation................................... 122
I
Ignition Switch................................................118
In California (U.S. Only)
............................203
Information Display Control.......................67
Information Displays.....................................85 General Information............................................ 85
Information Messages.................................88 AdvanceTrac ™ and Traction Control...........89
Alarm........................................................................\
89
AWD........................................................................\
.. 88
Battery and Charging System (12 volt)...................................................................... 90
Blind Spot Information and Cross Traffic Alert System..................................................... 90
Doors and Locks.................................................... 91
Fuel........................................................................\
.... 92
Hill Start Assist...................................................... 92
Keys and Intelligent Access.............................. 93
Lane Keeping System......................................... 94
Maintenance.......................................................... 94
Park Aid.................................................................... 95
Park Brake............................................................... 96
Police Engine Idle feature.................................. 97
Power Steering...................................................... 97
Pre-Collision Assist.............................................. 97
Seats........................................................................\
. 98
Starting System.................................................... 98Tire Pressure Monitoring System...................
98
Trailer........................................................................\
99
Transmission......................................................... 99
Installing Child Restraints...........................22 Child Seats.............................................................. 22
Using Lap and Shoulder Belts......................... 22
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 25
Using Tether Straps............................................. 26
Instrument Cluster
.........................................79
Instrument Lighting Dimmer......................72
Instrument Panel
............................................18
Interior Air Quality.........................................107
Interior Lamps..................................................73
Dome Task Lamp.................................................. 74
Front Interior Lamp.............................................. 73
Rear Interior Lamps............................................. 74
Interior Mirror
....................................................78
Automatic Dimming Mirror............................... 78
Manual Dimming Mirror..................................... 78
Introduction.........................................................7
J
Jump Starting the Vehicle.........................196 Connecting the Jumper Cables..................... 196
Jump Starting....................................................... 197
Locating the Jump Starting Connection Points................................................................. 196
Preparing Your Vehicle..................................... 196
Removing the Jumper Cables........................ 197
K
Keys and Remote Controls.........................56
L
Liftgate...............................................................62
Lighting Control..............................................70 Flashing High Beam Headlamps..................... 71
Lighting Control Selections.............................. 70
Switching High Beam Headlamps On and Off........................................................................\
... 71
Lighting..............................................................70 General Information............................................ 70
Load Carrying
..................................................181
386
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Index

Towing Points...............................................200
Attaching the Towing Eye.............................. 200
Front Towing Point........................................... 200
Rear Towing Point............................................. 200
Towing Eye Location......................................... 201
Towing the Vehicle on Four Wheels..........................................................190
Emergency Towing............................................ 190
Recreational Towing......................................... 190
Towing..............................................................186
Traction Control.............................................157 Principle of Operation....................................... 157
Transmission Code Designation............282
Transmission..................................................143
Transporting the Vehicle...........................199
U
Under Hood Overview - 3.0L....................221
Under Hood Overview - 3.3L...................222
Unique Driving Characteristics................122
USB Port.........................................................309 Locating the USB Ports.................................... 310
Using All-Wheel Drive.................................145 Driving In Special Conditions With
All-Wheel Drive (AWD)................................ 147
How Utility Vehicles Differ from Other Vehicles.............................................................. 147
Operating AWD Vehicles With Mismatched Tires..................................................................... 147
Using Snow Chains.....................................262
Using Stability Control...............................159
Using SYNC™ With Your Media Player
.............................................................319
Audio Voice Commands.................................. 319
Media Sources..................................................... 319
Using SYNC™ With Your Phone.............314 Accessing Features through the Phone
Menu................................................................... 315
Pairing a Phone................................................... 314
Phone Controls.................................................... 315
Phone Voice Commands................................. 315
Using Traction Control................................157 Switching the System Off................................ 157
System Indicator Lights and Messages........................................................... 157
Using a Switch...................................................... 157Using the Information Display
Controls............................................................. 157
Using Voice Recognition.............................312 Initiating a Voice Session................................. 312
System Interaction and Feedback...............313
Utilizing the Mediation/Arbitration Program (Canada Only)........................205
V
Vehicle Care
...................................................240
General Information......................................... 240
Vehicle Certification Label........................281
Vehicle Identification Number.................281
Vehicle Storage
.............................................245
Body........................................................................\
245
Brakes.................................................................... 246
Cooling system................................................... 245
Disconnecting Your 12 Volt Battery.............246
Engine.................................................................... 245
Fuel system.......................................................... 245
General.................................................................. 245
Miscellaneous..................................................... 246
Plugging in Your HYBRID................................ 246
Removing Vehicle From Storage.................246
Tires........................................................................\
246
Ventilation See: Climate Control......................................... 102
VIN See: Vehicle Identification Number.............281
Voice Control
....................................................67
W
Warning Lamps and Indicators................80 Anti-Lock Braking System................................ 80
Battery..................................................................... 80
Blind Spot Monitor.............................................. 80
Brake System Warning Lamp......................... 80
Cruise Control......................................................... 81
Deep Snow and Sand......................................... 81
Direction Indicator................................................ 81
Door Ajar................................................................... 81
Electric Park Brake................................................ 81
Engine Oil................................................................. 81
Engine or Motor Coolant Temperature.........81
Fasten Seatbelt..................................................... 81
Front Airbag............................................................. 81
390
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Index