
At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the steering linkage, ball joints, suspension and tire-rod ends.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 12,500 mi (20,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil
Check
(page 223). Brake Fluid Maintenance
1
Change brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
1
Replace cabin air filter.
Every
12,500 mi
(20,000 km)
Replace engine air filter.
Every
18,500 mi
(30,000 km)
Change engine coolant and motor electronics coolant. 2
At
200,000 mi
(322,000 km)
Replace spark plugs.
Every
100,000 mi
(160,000 km)
Inspect accessory drive belt or belts. 3
Every
100,000 mi
(160,000 km)
335
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Scheduled Maintenance

Driver Training/EVOC
Replace engine oil and filter as indicated by the information
display and perform services listed in the Extreme Usage
Scheduled Maintenance chart.
As required
Inspect brake pads, rotors, calipers hoses, and service as
required.
Inspect engine oil level.
Inspect vehicle every day
prior to starting training
Set tire pressure. Refer to driver door placard for cold tire
pressure information.
Inspect tire quality for wear.
Set wheel lug nut torque. The cold wheel lug nut torque
is 150 lb.ft (204 Nm). If wheels are torqued while they are
hot (after 15 minutes of EVOC driving), torque may be
checked to hot wheel lug nut torque of
70 lb.ft (95 Nm).
Proper functioning of safety devices (seat belts, no air bag
lights, etc.)
Front differential/axle fluid.
25 hours of training use
Rear differential/axle fluid.
100 hours of training use
Change transmission and transfer case fluids.
Annually
Note: Follow base owner guide direction
for 1,000-mile vehicle break-in prior to using
vehicle for training purposes.
Note: Incorporate vehicle cool-down after
hard driving.
Note: Perform Training / EVOC service
according to the Extreme Usage Scheduled
Maintenance chart.
Note: Use Police Interceptor part numbers
for replacement parts. Engine Idle Hour Meter
Your vehicle may have an idle meter to
indicate how much time the vehicle has
been sitting in park (P) or neutral (N). The
meter is incorporated with the vehicle
odometer. Depressing the odometer-reset
button once displays the trip odometer
(miles [kilometers] following by a "T" for
trip odometer); depressing the
odometer-reset button a second time
displays the idle meter (hours following by
an "H" for hours). The idle meter only
accumulates time while the vehicle is in
park (P) or neutral (N). Displayed time is
cumulative for the vehicle and cannot be
reset to zero. Police vehicles often
338
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Scheduled Maintenance

experience long periods of idling, during
which engine oil continues to break down
but distance is not accumulated on the
odometer. Engine Idle Hours have been
incorporated into the Intelligent Oil-Life
Monitor.
Exceptions
There are several exceptions to the Normal
Schedule:
Axle and Transfer Case maintenance:
The Transfer case, front and rear axles in
your vehicle do not require an any normal
scheduled maintenance. Vehicles are
electrically monitored and notify the driver
required service by displaying a message
in the information display. The transfer
case, front and rear axles are more likely
to require a fluid change if the vehicle has
experienced extended periods of
extreme/severe duty cycle driving.
Changing or checking the transfer case,
front and/or rear axle lubricant is not
necessary unless the unit has been
submerged in water, shows signs of
leakage, a message indicating required
service displays, or the vehicle has been
used under special operating conditions
such as Driver Training/EVOC. Contact
your authorized dealer for service. California fuel filter replacement: If you
register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. We however, urge you to have
all recommended maintenance services
performed at the specified intervals and
to record all vehicle service.
Hot climate oil change intervals:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5,000 mi (8,000 km)
.
If the available API SM or SN oils are not
available, then the oil change interval is
3,000 mi (4,800 km)
.
Engine air filter and cabin air filter
replacement
: The life of the engine air
filter and cabin air filter is dependent on
exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter and
cabin air filter.
SCHEDULED MAINTENANCE
RECORD
After the scheduled maintenance services
are performed, record the Repair Order #,
Distance and Engine Hours in the boxes
provided.
339
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Scheduled Maintenance

Automatic Transmission Fluid
Check.............................................................229
Auxiliary Power Points.................................115 110 Volt AC Power Point.................................... 115
12 Volt DC Power Point...................................... 115
USB Port and Power Point Locations..........115
AWD See: All-Wheel Drive......................................... 145
B
Battery See: Changing the 12V Battery....................... 231
Blind Spot Information System..............168 Blind Spot Information System with Trailer
Tow..................................................................... 169
Switching the System On and Off.................171
System Errors......................................................... 171
Using the Blind Spot Information System.............................................................. 168
BLIS See: Blind Spot Information System..........168
Bonnet Lock See: Opening and Closing the Hood...........219
Booster Seats..................................................28 Types of Booster Seats...................................... 28
Brake Fluid Check........................................229 Brake Fluid Service Interval........................... 230
Brakes................................................................152 General Information.......................................... 152
Breaking-In.......................................................191
Bulb Specification Chart
..........................305
C
Canceling the Set Speed...........................167
Capacities and Specifications - 3.0L................................................................283
Air Conditioning System................................. 283
Alternative Engine Oil for Extremely Cold Climates........................................................... 286
Automatic Transmission................................. 283
Engine Coolant................................................... 284
Engine Oil.............................................................. 285
Front Axle............................................................. 288
Fuel Tank.............................................................. 286
Grease.................................................................... 286
Hydraulic Brake System.................................. 287Locks.......................................................................
287
Rear Axle............................................................... 289
Transfer Case...................................................... 288
Washer Reservoir............................................... 289
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV)..............297
Air Conditioning System................................. 298
Alternative Engine Oil for Extremely Cold Climates............................................................ 301
Automatic Transmission................................ 298
Engine Coolant................................................... 299
Engine Oil............................................................. 300
Front Axle............................................................. 303
Fuel Tank............................................................... 301
Grease..................................................................... 301
Hydraulic Brake System.................................. 302
Locks...................................................................... 302
Rear Axle.............................................................. 304
Transfer Case...................................................... 303
Washer Reservoir.............................................. 304
Capacities and Specifications - 3.3L................................................................290
Air Conditioning System................................. 290
Alternative Engine Oil for Extremely Cold Climates........................................................... 293
Automatic Transmission.................................. 291
Engine Coolant................................................... 292
Engine Oil.............................................................. 292
Front Axle............................................................. 296
Fuel Tank.............................................................. 294
Grease.................................................................... 294
Hydraulic Brake System.................................. 294
Locks...................................................................... 295
Rear Axle............................................................... 296
Transfer Case...................................................... 295
Washer Reservoir............................................... 297
Capacities and Specifications
.................277
Car Wash See: Cleaning the Exterior.............................. 240
Catalytic Converter......................................139 On-Board Diagnostics (OBD-II)................... 140
Readiness for Inspection and Maintenance (I/M) Testing................................................... 140
Center Console
................................................117
Console Mounting Plates.................................. 117
Universal Top Tray................................................ 117
Changing a Bulb...........................................235 LED Lamps........................................................... 236
382
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Index

Police Perimeter Alert......................................
350
Pre-Collision Assist Disable.......................... 350
Rear Camera On Demand.............................. 350
Vehicle Sealing of Aftermarket Equipment...................................................... 350
Decommissioning the Vehicle................350
Direction Indicators........................................73
Doors and Locks.............................................59
Drive Mode Control......................................179 Drive Modes.......................................................... 179
Drive Modes....................................................179 Deep Snow/Sand............................................... 179
Normal................................................................... 180
Driver and Passenger Airbags....................42 Children and Airbags........................................... 43
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driver and Passenger Knee Airbags........46
Driving Aids.....................................................168
Driving Hints
....................................................191
Driving Through Water................................192
DRL See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps....72
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).................72
E
Economical Driving
.......................................191
Electric Parking Brake.................................153 Applying the Electric Parking Brake.............153
Automatically Releasing the Electric
Parking Brake.................................................. 154
Manually Releasing the Electric Parking Brake................................................................... 154
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge................................................................ 155
Electromagnetic Compatibility
...............351
Emission Law.................................................138
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........139
Tampering With a Noise Control System............................................................... 138
End User License Agreement..................353 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 353Engine Block Heater
....................................120
Using the Engine Block Heater....................... 121
Engine Coolant Check................................225 Adding Coolant................................................... 225
Coolant Change.................................................. 227
Engine Coolant Temperature Management.................................................. 228
Fail-Safe Cooling................................................ 227
Recycled Coolant............................................... 226
Severe Climates.................................................. 227
Engine Emission Control............................138
Engine Oil Check..........................................223 Adding Engine Oil............................................... 223
Engine Oil Dipstick - 3.0L..........................223
Engine Oil Dipstick - 3.3L..........................223
Engine Specifications - 3.0L.....................277 Drivebelt Routing................................................ 277
Engine Specifications - 3.3L, Hybrid Electric Vehicle (HEV).............................278
Drivebelt Routing............................................... 278
Engine Specifications - 3.3L.....................277 Drivebelt Routing............................................... 278
Environment......................................................17
EPB See: Electric Parking Brake.............................. 153
Essential Towing Checks
...........................188
Before Towing a Trailer..................................... 189
Hitches................................................................... 188
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 189
Safety Chains....................................................... 188
Trailer Brakes....................................................... 188
Trailer Lamps....................................................... 188
When Towing a Trailer...................................... 189
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
.................................16
Exterior Mirrors................................................76
Blind Spot Information System....................... 77
Fold-Away Exterior Mirrors................................ 77
Heated Exterior Mirrors ...................................... 77
Integrated Blind Spot Mirror............................. 77
Power Exterior Mirrors......................................... 76
F
Fastening the Seatbelts..............................34 Seatbelt Locking Modes.................................... 35
384
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Index

Load Limit........................................................181
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 185
Vehicle Loading - with and without a Trailer................................................................... 181
Locating the Cabin Air Filter.....................107
Locking and Unlocking.................................59 Battery Saver.......................................................... 61
Hidden Rear Door Locks.................................... 59
Illuminated Entry................................................... 61
Illuminated Exit...................................................... 61
Independent Liftgate Unlocking Feature................................................................ 60
Locking and Unlocking the Doors with the Key Blade........................................................... 60
Opening a Rear Door From the Inside...........61
Power Door Locks................................................ 59
Remote Control.................................................... 59
Lug Nuts See: Changing a Road Wheel....................... 269
M
Maintenance..................................................219 General Information.......................................... 219
Manual Liftgate...............................................62
Closing the Liftgate............................................. 63
Opening with the Outside Control Button.................................................................. 62
Opening with the Remote Control................62
Manual Seats
..................................................110
Adjusting the Seat Backrest............................. 111
Moving the Seat Backward and Forward.............................................................. 110
Message Center See: Information Displays................................. 85
Mirrors See: Windows and Mirrors................................ 75
Mobile Communications Equipment.......15
Motorcraft Parts - 3.0L..............................279
Motorcraft Parts - 3.3L
..............................280
N
Normal Scheduled Maintenance...........333 Intelligent Oil-Life Monitor™......................... 333
Normal Maintenance Intervals..................... 334O
Oil Change Indicator Reset......................224
Oil Check
See: Engine Oil Check....................................... 223
Opening and Closing the Hood...............219 Closing the Hood............................................... 220
Opening the Hood.............................................. 219
Ordering Additional Owner's Literature
......................................................207
Obtaining a French Owner ’s Manual..........207
Overhead Console.........................................117
P
Parking Aids
...................................................160
Principle of Operation...................................... 160
Pedestrian Alert System
..............................55
Pedestrian Protection..................................55
Perchlorate........................................................13
Personal Safety System ™
.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Police Engine Idle Feature..........................121 Switching the System Off................................. 121
Switching the System On................................. 121
Post-Crash Alert System...........................199
Power Door Locks See: Locking and Unlocking............................. 59
Power Seats
......................................................111
Adjusting the Lumbar Support....................... 112
Adjusting the Seat Backrest............................ 112
Adjusting the Seat Cushion.............................. 112
Adjusting the Seat Height................................. 112
Moving the Seat Backward and Forward............................................................... 111
Power Steering Fluid Check....................230
Power Windows
..............................................75
Accessory Delay.................................................... 76
Bounce-Back.......................................................... 75
One-Touch Down................................................. 75
One-Touch Up....................................................... 75
Window Lock.......................................................... 76
Pre-Collision Assist......................................175 Adjusting the Pre-Collision Assist
Settings.............................................................. 177
Blocked Sensors.................................................. 177
387
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Index