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Note:
You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
USING SYNC™ WITH YOUR
MEDIA PLAYER
SYNC supports digital media sources
including: iPod, Bluetooth devices, and
most USB drives. SYNC also supports
audio formats, such as MP3, WMA, WAV
and ACC.
Media Sources
The AUX or MEDIA button allows you to
view and select available media sources.
Press the
AUX or MEDIA button to view
your sources. Use the directional arrows
and OK button to select your source. You
can also use the steering wheel audio
controls.
Audio Voice Commands Press the voice button. You can
do things like play a specific song
or album, skip to the next song,
or tune to a radio station. When prompted,
say a command. See the following table
for example commands. Not all
commands may be available on your
vehicle. Command
___ List of Commands Help
Pause Play
Next Track
Previous Track AM ___FM ___
CD Player
Sirius Channel ___ USB
Bluetooth Audio
__ is a dynamic listing, meaning that it
could be the name of anything, such as an
artist, station, or media source.
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use your regional Ford website at any time
to check your phone's compatibility,
register your account and set preferences
as well as access a customer
representative via an online chat (during
certain hours). Website(s)
Market
www.SYNCMyRide.com
North America
www.SYNCMyRide.cawww.sync-
maroute.ca
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the proper
times. These intervals serve two purposes:
one is to maintain the reliability of your
vehicle and the second is to keep your cost
of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See Capacities and
Specifications (page 277).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-Trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received. Our Genuine Replacement Parts
Dealerships stock our genuine
manufactured or our authorized
re-manufactured replacement parts.
These parts meet or exceed our
specifications. Parts installed at your
dealership carry a nationwide 24-month
or unlimited mile (kilometer) parts and
labor limited warranty.
If you do not use our authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to collision
repairs.
Note:
Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
Your vehicle has an Intelligent Oil-Life
Monitor system; a message appears in the
information display at the proper oil
change interval. This interval may be up to
one year or 10,000 mi (16,000 km), hybrid
vehicles may exceed
10,000 mi
(16,000 km).
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Driver Training/EVOC
Replace engine oil and filter as indicated by the information
display and perform services listed in the Extreme Usage
Scheduled Maintenance chart.
As required
Inspect brake pads, rotors, calipers hoses, and service as
required.
Inspect engine oil level.
Inspect vehicle every day
prior to starting training
Set tire pressure. Refer to driver door placard for cold tire
pressure information.
Inspect tire quality for wear.
Set wheel lug nut torque. The cold wheel lug nut torque
is 150 lb.ft (204 Nm). If wheels are torqued while they are
hot (after 15 minutes of EVOC driving), torque may be
checked to hot wheel lug nut torque of
70 lb.ft (95 Nm).
Proper functioning of safety devices (seat belts, no air bag
lights, etc.)
Front differential/axle fluid.
25 hours of training use
Rear differential/axle fluid.
100 hours of training use
Change transmission and transfer case fluids.
Annually
Note: Follow base owner guide direction
for 1,000-mile vehicle break-in prior to using
vehicle for training purposes.
Note: Incorporate vehicle cool-down after
hard driving.
Note: Perform Training / EVOC service
according to the Extreme Usage Scheduled
Maintenance chart.
Note: Use Police Interceptor part numbers
for replacement parts. Engine Idle Hour Meter
Your vehicle may have an idle meter to
indicate how much time the vehicle has
been sitting in park (P) or neutral (N). The
meter is incorporated with the vehicle
odometer. Depressing the odometer-reset
button once displays the trip odometer
(miles [kilometers] following by a "T" for
trip odometer); depressing the
odometer-reset button a second time
displays the idle meter (hours following by
an "H" for hours). The idle meter only
accumulates time while the vehicle is in
park (P) or neutral (N). Displayed time is
cumulative for the vehicle and cannot be
reset to zero. Police vehicles often
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experience long periods of idling, during
which engine oil continues to break down
but distance is not accumulated on the
odometer. Engine Idle Hours have been
incorporated into the Intelligent Oil-Life
Monitor.
Exceptions
There are several exceptions to the Normal
Schedule:
Axle and Transfer Case maintenance:
The Transfer case, front and rear axles in
your vehicle do not require an any normal
scheduled maintenance. Vehicles are
electrically monitored and notify the driver
required service by displaying a message
in the information display. The transfer
case, front and rear axles are more likely
to require a fluid change if the vehicle has
experienced extended periods of
extreme/severe duty cycle driving.
Changing or checking the transfer case,
front and/or rear axle lubricant is not
necessary unless the unit has been
submerged in water, shows signs of
leakage, a message indicating required
service displays, or the vehicle has been
used under special operating conditions
such as Driver Training/EVOC. Contact
your authorized dealer for service. California fuel filter replacement: If you
register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. We however, urge you to have
all recommended maintenance services
performed at the specified intervals and
to record all vehicle service.
Hot climate oil change intervals:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5,000 mi (8,000 km)
.
If the available API SM or SN oils are not
available, then the oil change interval is
3,000 mi (4,800 km)
.
Engine air filter and cabin air filter
replacement
: The life of the engine air
filter and cabin air filter is dependent on
exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter and
cabin air filter.
SCHEDULED MAINTENANCE
RECORD
After the scheduled maintenance services
are performed, record the Repair Order #,
Distance and Engine Hours in the boxes
provided.
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Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp E146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp
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Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp E146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp E146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp E146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp