Phone
...............................................................372
Navigation ......................................................
374
Apps .................................................................
379
Settings ..........................................................
382
SYNC™ 3 Troubleshooting ....................
384
Accessories
Accessories ...................................................
397
Ford Protect
Ford Protect .................................................
398
Scheduled Maintenance
General Maintenance Information ......
400
Normal Scheduled Maintenance .........
403
Special Operating Conditions Scheduled Maintenance ...........................................
406
Scheduled Maintenance Record ..........
408
Appendices
Electromagnetic Compatibility ..............
419
End User License Agreement ..................
421
Declaration of Conformity .......................
447
Declaration of Conformity - Vehicles With: SYNC 3 ............................................
447
6
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing Table of Contents
Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Modem (If Equipped) The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example, diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network service providers could have access to
additional information, for example, cell
phone network tower identification. For
additional information about our privacy
policy, visit
www .For dC onne c t e d . c om or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings.
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .For dC onne c t e d . c om .
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See
Apps
(page 379).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law.
12
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing Introduction
Back Button.
A B Arrow Up.
Voice Control Button.
C
Arrow Down.
D
Pony Button.
E
Audio Button.
F
Phone Buttons.
G
Settings Button.
H
Navigation Button.
I
• Press one of the quick action menu
(QAM) buttons to enter a menu.
• Toggle (B) and (D) to scroll through
and highlight the options within a
menu.
• Press the
OK button to enter a
sub-menu.
• Press
(A) to exit a menu.
• Press the open menu's QAM button at
any time to close the menu (escape
button).
• Press the
OK button to choose and
confirm settings or messages.
Settings Settings
Trip/Fuel Info Auto Engine Off
Driver
Assist
Blindspot
Pre-Collision Assist
Cross Traffic Assist
Cruise Control
Driver Alert
Hill Start Assist
97
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing Information DisplaysE249038
Pony
Lap Timer
Start Option
Shift Point
Perform-
ance Shift
Indicator Shift Tone
Shift Light Mode
Launch Control
Launch
Control
RPM
Rev Match Show Gauges
Gauges
Configure MyGauges
Primary Color
MyColor
Secondary Color
Ambient Light
Create MyColor
Change with Drive Mode
Cluster
Appear-
ance Normal
Sport
Track
1 See Track Use (page 252).
Note: Quiet Start allows you to schedule when the Exhaust Mode turns on the Quiet
setting. The time window can be from 1 to 24 hours.
Note: Depending on your vehicle
configuration, some features such as
Exhaust Mode and Line Lock may be if
equipped.
Note: The menu options for Performance
Shift Indicator, Launch Control, and Rev
Match are for manual transmissions only.
Phone
See
General Information (page 351). Audio
See
General Information (page 351).
Navigation
(If Equipped)
See
General Information (page 351).
99
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing Information Displays
WARNING: This vehicle may have
more than one battery. Removing the
battery cables from only one battery
does not disconnect your vehicle
electrical system. Make sure you
disconnect the battery cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage. WARNING:
For vehicles with
Auto-Start-Stop the battery requirement
is different. You must replace the battery
with one of exactly the same
specification.
The battery is in the engine compartment.
See
Under Hood Overview (page 234).
Your vehicle has a maintenance-free
battery. It does not require additional
water during service.
If the vehicle battery has a cover and vent
hose, make sure you correctly install it after
cleaning or replacing the battery.
For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the
battery terminals. If any corrosion is
present on the battery or terminals, remove
the cables from the terminals and clean
with a wire brush. You can neutralize the
acid with a solution of baking soda and
water.
We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period.
Note: If you only disconnect the negative
battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid unintended connection or
arcing. If you replace the battery make sure it
matches the electrical requirements of
your vehicle.
If you disconnect or replace the battery
and your vehicle has an automatic
transmission, it must relearn its adaptive
strategy. Because of this, the transmission
may shift firmly when first driven. This is
normal operation while the transmission
fully updates its operation to optimum
shift feel.
Battery Management System
(If
Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some electrical systems to
protect the battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
displays to alert you that battery
protection actions are active. These
messages are only for notification that an
action is taking place, and not intended to
indicate an electrical problem or that the
battery requires replacement.
After battery replacement, or in some
cases after charging the battery with an
external charger, the battery management
system requires eight hours of vehicle sleep
time to relearn the battery state of charge.
During this time your vehicle must remain
fully locked with the ignition switched off.
247
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing Maintenance
GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.
Note: You can switch the system on and
use it for up to an hour without switching
the ignition on.
Note: You can use the system after you
switch the ignition off for up to 10 minutes
or until you open a door.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h). Using the Touchscreen
Status bar.
A
Home screen.
B
Clock. See Settings (page 382).
C
Outside air temperature.
D
Feature bar.
E
Status Bar Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
351
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing SYNC™ 3
(If Equipped)E293823
Automatic crash notification
system off.
Cell phone network signal
strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment
(page 360). Select to adjust climate settings
See
Climate (page 370).
Select to make calls and access
the phonebook on your cell
phone. See
Phone (page 372).
Select to use the navigation
system.
See Navigation (page
374). Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
379
). Select to adjust system settings.
See
Settings (page 382).
Cleaning the Touchscreen
See
Cleaning the Interior (page 258). Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the
local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Select
System Wi-Fi.
3. Switch
System Wi-Fi on.
4. Select
Available Wi-Fi Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
352
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing SYNC™ 3
(If Equipped) E100027 E283811 E280315 E280315
Switching Automatic System Updates
On
Select the settings option on the
feature bar.
1. Select Automatic Updates.
2. Switch
Automatic System Updates
on.
The system is now set to check for and
receive system updates when it is
connected to a Wi-Fi network.
Note: You can use the system when a
download is in progress.
Note: If the system is disconnected from
the Wi-Fi network when a download is in
progress, the download continues the next
time the system is connected to a Wi-Fi
network.
Additional Information and
Assistance
For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to the local Ford
website. USING VOICE RECOGNITION
The SYNC 3 system allows you to use voice
commands, to control features like audio
and climate controls. By using voice
commands, you can keep your hands on
the wheel and your eyes on the road.
You can access each feature controlled by
SYNC 3 through a variety of commands. To activate the SYNC 3 voice
commands push the voice
button on the steering wheel and
wait for the prompt.
___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context
and the description of the command tell
you what to say for this dynamic option.
There are some commands that work for
every feature, these commands are: Action and Description
Voice Command
Brings you to the main menu.
Main Menu
Returns you to the previous screen.
Go back
Ends the voice session.
Cancel
Gives you a list of possible voice commands.
List of Commands
You can name any feature and the system gives a list of
commands available for the feature. For example, you could
say:
___ List of Commands
Phone List of Commands
Navigation List of Commands
353
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing SYNC™ 3
(If Equipped)E280315 E142599