2020 FORD MUSTANG tow

Troubleshooting Tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal…
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide or the
Sirius XM Settings tile to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 382). Note:
HD Radio broadcasts are not
available in all markets.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing SYNC™ 3
(If Equipped)

Setting a Destination Using the Map
Screen
Re-center the map.
A
Selected location.
B
3D map rotation. Swipe left or
right.
C
Start route guidance.
D
Destination name.
E
Select the location on the map.
Select Start to begin route guidance.
Changing the Format of the Map
Display the map in one of the following
formats:
• A two-dimensional map with the
direction you are traveling toward the
top of the screen.
• A two-dimensional map with north
toward the top of the screen.
• A three-dimensional map with the
direction you are traveling toward the
front. Zoom
Display more or less detail on the map.
Note:
You can use pinch gestures to zoom
in and out. Place two fingers on the screen
and move them apart to zoom in. Place two
fingers on the screen and bring them
together to zoom out.
Route Guidance Turn indicator. Select to hear the
last voice prompt.
A
Point of interest.
B
Estimated time of arrival,
distance to destination or time
to destination.
C
Current road.
D
Mute guidance prompts.
E
Cancel route guidance.
F
Note: To change guidance prompt volume,
turn the volume control when a guidance
prompt plays.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing SYNC™ 3
(If Equipped)E297559 F
AE297560

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing Ford Protect

Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 5% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
399
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing Ford Protect

This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.When to expect the message prompting you to change your oil
Vehicle Use and Example
Interval
Normal
7,000– 10,000 mi
(11,265– 16,000 km) Normal commuting with highway driving.
No, or moderate, load or towing.
Flat to moderately hilly roads.
No extended idling.
Severe
5,000– 7,000 mi
(8,000– 11,999 km) Moderate to heavy load or towing.
Mountainous or off-road conditions.
Extended idling.
Extended hot or cold operation.
High engine speeds and loads, engine braking and hard
cornering.
Extreme
3,000–5,000 mi
(4,800– 7,999 km) Maximum load or towing.
Extreme hot or cold operation.
Normal Maintenance Intervals At every oil change interval as indicated by the information display
1
Change the engine oil and filter. 2
Rotate tires, inspect tire wear and measure the tread depth.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level if your vehicle has a dipstick. Consult your
dealer for requirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine cooling system strength and hoses.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing Scheduled Maintenance

Other Maintenance Items
1
Change the rear axle fluid.
Change the engine coolant. 3
At 200,000 mi
(322,000 km)
1 Perform these maintenance items within
3,000 mi (4,800 km) of the last engine oil and
filter change. Do not exceed the designated distance for the interval.
2 After initial inspection, inspect every other oil change until replaced.
3 Initial replacement at 10 years or
200,000 mi (322,000 km), then every five years or
100,000 mi (160,000 km).
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily
in any
of the following conditions, you need to
perform extra maintenance, as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect rear axle and U-joints. Lubricate if equipped with
grease fittings.
Inspect frequently, service
as required
See axle maintenance items under
Exceptions.
Change manual transmission fluid.
Every
60,000 mi
(96,000 km) Replace spark plugs.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing Scheduled Maintenance

Switching Recirculated Air On and
Off........................................................................\
. 114
Switching the Air Conditioning On and Off........................................................................\
. 113
Switching the Climate Control On and Off........................................................................\
. 113
Automatic High Beam Control..................77
Automatic High Beam Control Indicators.........................................................77
Automatic Transmission...........................148
Automatic Transmission Adaptive
Learning.............................................................. 151
Brake-Shift Interlock.......................................... 151
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 151
SelectShift Automatic ™
Transmission................................................... 149
Understanding the Positions of Your Automatic Transmission............................. 149
Automatic Transmission Fluid Check.............................................................245
Autowipers.........................................................71
Auxiliary Power Points
................................129
12 Volt DC Power Point..................................... 129
Locations............................................................... 129
B
Battery See: Changing the 12V Battery..................... 246
Blind Spot Information System...............179 ........................................................................\
........... 180
Switching the System On and Off................181
System Errors........................................................ 181
Using the Blind Spot Information System.............................................................. 180
BLIS See: Blind Spot Information System...........179
Body Styling Kits
..........................................262
Bonnet Lock See: Opening and Closing the Hood...........232
Booster Seats..................................................28 Types of Booster Seats...................................... 28
Brake Fluid Check........................................245 Brake Fluid Service Interval........................... 246
Brakes...............................................................154 General Information.......................................... 154Breaking-In....................................................206
Brakes and Clutch............................................. 206
Engine.................................................................... 206
Ground Clearance............................................. 206
Tires........................................................................\
206
Bulb Specification Chart...........................319
C
Canceling the Set Speed...........................167
Capacities and Specifications - 2.3L EcoBoost™.................................................303
Air Conditioning System................................. 303
Alternative Engine Oil for Extremely Cold Climates........................................................... 306
Automatic Transmission................................ 303
Engine Coolant................................................... 304
Engine Oil 2.3L EcoBoost Base.................... 305
Engine Oil 2.3L EcoBoost High Output............................................................... 307
Fuel Tank.............................................................. 309
Grease................................................................... 309
Hydraulic Brake System..................................309
Locks...................................................................... 309
Manual Transmission...................................... 304
Rear Axle................................................................ 310
Washer Reservoir................................................. 311
Capacities and Specifications - 5.0L..................................................................311
Air Conditioning System.................................... 311
Alternative Engine Oil for Extremely Cold Climates............................................................ 315
Automatic Transmission.................................. 312
Engine Coolant.................................................... 313
Engine Oil............................................................... 314
Fuel Tank............................................................... 316
Grease..................................................................... 316
Hydraulic Brake System.................................... 317
Locks........................................................................\
317
Manual Transmission........................................ 313
Rear Axle................................................................. 317
Washer Reservoir................................................ 318
Capacities and Specifications
................297
Car Wash See: Cleaning the Exterior.............................. 255
Catalytic Converter......................................144 On-Board Diagnostics (OBD-II).................... 145
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing Index

E
Economical Driving.....................................205
Electromagnetic Compatibility...............419
Emission Law.................................................143 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........144
Tampering With a Noise Control System............................................................... 143
End User License Agreement...................421 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 421
Engine Block Heater....................................134 Using the Engine Block Heater...................... 135
Engine Coolant Check...............................240 Adding Coolant.................................................... 241
Coolant Change.................................................. 242
Engine Coolant Temperature Management.................................................. 244
Fail-Safe Cooling............................................... 243
Recycled Coolant............................................... 242
Severe Climates................................................. 242
Engine Emission Control............................143
Engine Immobilizer See: Passive Anti-Theft System.................... 66
Engine Oil Check...........................................237 Adding Engine Oil............................................... 237
Engine Oil Dipstick.......................................237
Engine Specifications - 2.3L EcoBoost™.................................................297
Drivebelt Routing............................................... 297
Engine Specifications - 5.0L....................297 Drivebelt Routing............................................... 298
Entertainment..............................................360 AM/FM Radio....................................................... 361
Apps....................................................................... 369
Bluetooth Stereo or USB................................ 368
CD (If equipped)................................................ 367
HD Radio ™ Information (If
Available)........................................................ 364
SiriusXM® Satellite Radio (If Activated)......................................................... 361
Sources................................................................. 360
Supported Media Players, Formats and Metadata Information................................ 369
USB Ports............................................................. 369
Environment......................................................17 Essential Towing Checks...........................199
Before Towing a Trailer..................................... 199
Hitches................................................................... 199
Launching or Retrieving a Boat or Personal Watercraft (PWC)....................................... 200
Safety Chains....................................................... 199
Trailer Brakes....................................................... 199
Trailer Lamps....................................................... 199
When Towing a Trailer..................................... 200
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................15
Exterior Mirrors
...............................................80
Blind Spot Monitor............................................... 81
Fold-Away Exterior Mirrors.............................. 80
Heated Exterior Mirrors...................................... 80
Integrated Blind Spot Mirrors.......................... 80
Memory Mirrors.................................................... 80
Power Exterior Mirrors........................................ 80
Projection Lights.................................................. 80
Signal Indicator Mirrors..................................... 80
F
Fastening the Seatbelts...............................33 Seatbelt Locking Modes.................................... 35
Using Seatbelts During Pregnancy................34
Flat Tire See: Changing a Road Wheel....................... 289
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................263
Floor Mats.......................................................207
Fog Lamps - Front See: Front Fog Lamps......................................... 75
Ford Credit
.........................................................13
US Only..................................................................... 13
Ford Protect
..................................................398
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 399
Ford Protect Extended Service Plans (U.S. Only)................................................................. 398
Front Fog Lamps.............................................75 Front Fog Lamp Indicator.................................. 75
Switching the Front Fog Lamps On or Off........................................................................\
.. 75
Front Passenger Sensing System............42
Fuel and Refueling.......................................136
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing Index