![FORD MUSTANG 2020 Owners Manual If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
se FORD MUSTANG 2020 Owners Manual If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
se](/manual-img/11/40670/w960_40670-341.png)
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
See Supplementary Restraints System
(page 40). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 208).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select: Action and Description
Menu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing SYNC™
(If Equipped)

A/C: Touch to switch the air conditioning
on or off. Use A/C with recirculated air to
improve cooling performance and
efficiency.
Note: In certain conditions, such as
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.
Switching the Climate Control On
and Off Touch the button.
Switching the Climate Controlled
Seats On and Off Touch the button to cycle
through the various climate
controlled seat settings.
Switching Dual Zone Mode On and
Off Touch the button to switch on
temperature control for the
right-hand side of the vehicle.
Switching the Heated Exterior
Mirrors On and Off Touch the button.
Switching the Heated Windshield
On and Off Touch the button to clear the
windshield of thin ice and fog.
The heated windshield turns off
after a short period of time. Switching the Heated Rear
Window On and Off Touch the button to clear the
rear window of thin ice and fog.
Switching the Heated Seats On
and Off Touch the button to cycle
through the various heat
settings.
Switching the Heated Steering
Wheel On and Off Touch the button.
Switching Maximum Air
Conditioning On and Off Touch the button for maximum
cooling.
Recirculated air flows through the
instrument panel air vents, air conditioning
turns on and the blower motor adjusts to
the highest speed.
Switching Maximum Defrost On
and Off Touch the button for maximum
defrosting.
Air flows through the windshield air vents,
and the blower motor adjusts to the
highest speed.
You can also use this setting to defog and
clear the windshield of a thin covering of
ice.
Note: To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing SYNC™ 3
(If Equipped) E265282 E265280 E266189 E184884

Note:
The heated rear window also turns
on when you select maximum defrost.
Switching Recirculated Air On and
Off Touch the button to switch
between outside air and
recirculated air.
The air currently in the passenger
compartment recirculates. This may
reduce the time needed to cool the interior,
when used with A/C, and reduce unwanted
odors from entering your vehicle.
Note: Recirculated air may turn off, or
prevent you from switching on, in all air flow
modes except MAX A/C to reduce the risk
of fogging. Recirculation may also turn on
and off in various air distribution control
combinations during hot weather to improve
cooling efficiency.
Switching the Ventilated Seats On
and Off Touch the button to cycle
through the various ventilated
seat settings.
Accessing Rear Climate Controls Touch the button to access
additional controls for the rear
climate system.
Rear Climate Control Lock
Indicator Touch the button.
When on, you can only operate
the rear passenger settings
through the front controls. Switching Rear Auto Mode On and
Off Touch the button to switch on
rear automatic operation, then
set the temperature.
Switching the Rear Climate
Controlled Seats On and Off Touch the button to cycle
through the various climate
controlled seat settings.
Switching the Rear Heated Seats
On and Off Touch the button to cycle
through the various heat
settings.
Switching the Rear Ventilated
Seats On and Off Touch the button to cycle
through the various ventilated
seat settings.
PHONE WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing SYNC™ 3
(If Equipped) E268558 E270447 E265289 E265282 E268558

Action and Description
Menu Item
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.
Ski Conditions
SETTINGS Press the button to enter the
settings menu.
Once you select a tile, press the
button next to a menu item to
view an explanation of the
feature or setting.
Sound
Select this tile to adjust sound the settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and
off and adjust the settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings.
Audio
Select this tile to adjust the audio settings. Driver Assist (If Equipped)
Select this tile to adjust Driver Assist
features like Parking Aids, Lane Keeping
System, Pedestrian Detection, and
Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings
like windows, alarm, lighting, and MyKey
settings.
FordPass
Select this tile to adjust the FordPass
settings
General
Select this tile to adjust settings like
language, measurement units, or to reset
the system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and
off.
Automatic Updates
Select this tile to adjust the automatic
update settings.
Mobile Apps
Select this tile to adjust permissions,
enable, disable, and update mobile apps.
382
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing SYNC™ 3
(If Equipped)E280315 E268570

Wi-Fi Connectivity
Possible Cause and Resolution
Symptom
I cannot connect to a Wi-Fi
network. –
Password error.
•Enter the correct network password.
– Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Multiple access points in range with the same SSID.
•Use a unique name for your SSID,. Do not use the
default name unless it contains a unique identifier,
for example as part of the MAC address.
The Wi-Fi connection
disconnects after successful
connection. –
Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
I am close to a Wi-Fi hotspot
but the network signal
strength is weak. –
Obstructed network signal.
•If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi hotspot.
• If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi hotspot or
open the windows that are facing the hotspot.
• If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the hotspot.
• If your vehicle is in a garage and you have the
garage door closed, open the garage door.
I cannot see a network in the
list of available networks
that I expect to see. –
Hidden network.
•Make the network visible and try again.
393
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing SYNC™ 3 (If Equipped)

Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.Multi-Point inspection
Hazard warning system operation.
Accessory drive belts.
Horn operation.
Battery performance.
Radiator, cooler, heater and air conditioninghoses.
Engine air filter.
Suspension components for leaks ordamage.
Exhaust system.
Steering and linkage.
Exterior lamps operation.
Tires, including spare, for wear and properpressure.2
Fluid levels; fill if necessary. 1
Windshield for cracks, chips or pits.
For oil and fluid leaks.
Washer spray and wiper operation.
Half-shaft dust boots.
1 Brake, coolant recovery reservoir, automatic transmission and window washer.
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle. NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how you
use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing Scheduled Maintenance

Readiness for Inspection and Maintenance
(I/M) Testing................................................... 145
Center Console..............................................130
Locking Storage Bin........................................... 130
Changing a Bulb............................................251 LED Lamps............................................................ 251
Replacing Reverse Lamp Bulbs..................... 251
Changing a Fuse..........................................230 Fuses...................................................................... 230
Changing a Road Wheel
...........................289
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 289
Tire Change Procedure..................................... 291
Changing the 12V Battery.........................246 Battery Management System....................... 247
Remove and Reinstall the Battery..............248
Changing the Cabin Air Filter.....................117
Changing the Engine Air Filter - 2.3L EcoBoost™/5.0L......................................239
Changing the Engine Air Filter - 5.0L, Bullitt.............................................................239
Changing the Wi-Fi Hotspot Name or Password.....................................................323
Changing the Wiper Blades.....................250
Checking MyKey System Status..............58 MyKey Distance.................................................... 58
Number of Admin Keys...................................... 58
Number of MyKeys.............................................. 58
Checking the Wiper Blades.....................250
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning
.........................30
Child Safety......................................................20 General Information............................................ 20
Cleaning Leather Seats.............................259
Cleaning Products
.......................................255
Materials............................................................... 255
Cleaning the Convertible Top..................262
Cleaning the Engine....................................257
Cleaning the Exterior..................................255 Cleaning the Headlamps................................ 256
Exterior Chrome Parts..................................... 256
Exterior Plastic Parts........................................ 256
Stripes or Graphics............................................ 256
Underbody........................................................... 256
Under Hood......................................................... 256
Cleaning the Instrument Panel and Instrument Cluster Lens
........................258 Cleaning the Interior
...................................258
Mirrors.................................................................... 258
Cleaning the Wheels..................................260
Cleaning the Windows and Wiper Blades............................................................257
Clearing All MyKeys........................................57
Climate............................................................370 Accessing Rear Climate Controls.................372
Accessing the Climate Control Menu.........370
Directing the Airflow......................................... 370
Rear Climate Control Lock Indicator...........372
Setting the Blower Motor Speed.................370
Setting the Temperature................................. 370
Switching Auto Mode On and Off...............370
Switching Dual Zone Mode On and Off........................................................................\
371
Switching Maximum Air Conditioning On and Off............................................................... 371
Switching Maximum Defrost On and Off........................................................................\
371
Switching Rear Auto Mode On and Off....................................................................... 372
Switching Recirculated Air On and Off....................................................................... 372
Switching the Air Conditioning On and Off....................................................................... 370
Switching the Climate Controlled Seats On and Off............................................................... 371
Switching the Climate Control On and Off........................................................................\
371
Switching the Heated Exterior Mirrors On and Off............................................................... 371
Switching the Heated Rear Window On and Off........................................................................\
371
Switching the Heated Seats On and Off........................................................................\
371
Switching the Heated Steering Wheel On and Off............................................................... 371
Switching the Heated Windshield On and Off........................................................................\
371
Switching the Rear Climate Controlled Seats On and Off........................................... 372
Switching the Rear Heated Seats On and Off....................................................................... 372
Switching the Rear Ventilated Seats On and Off.............................................................. 372
Switching the Ventilated Seats On and Off....................................................................... 372
451
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing Index

Fuel Consumption.........................................141
Advertised Capacity........................................... 141
Calculating Fuel Economy.............................. 142
Filling the Fuel Tank........................................... 142
Fuel Filler Funnel Location........................137
Fuel Filter
........................................................250
Fuel Quality.....................................................136 Choosing the Right Fuel................................... 136
Fuel Shutoff..................................................209
Fuses..................................................................221
Fuse Specification Chart............................221 Passenger Compartment Fuse Panel........227
Power Distribution Box..................................... 221
G
Garage Door Opener....................................125
Garage Door Opener See: Universal Garage Door Opener............125
Gauges...............................................................83 Engine Coolant Temperature Gauge............85
Fuel Gauge.............................................................. 85
Gauge Package..................................................... 85
Information Bar..................................................... 85
Information Display............................................. 84
Type 1........................................................................\
83
Type 2....................................................................... 84
Gearbox See: Transmission............................................... 147
General Information on Radio Frequencies...................................................50
Intelligent Access................................................. 50
General Maintenance Information.......400 Multi-Point Inspection..................................... 403
Owner Checks and Services......................... 402
Protecting Your Investment.......................... 400
Why Maintain Your Vehicle?........................ 400
Why Maintain Your Vehicle at Your Dealership?.................................................... 400
Getting Assistance Outside the U.S. and Canada
...........................................................217
Getting the Services You Need................214 Away From Home............................................... 214
Glasses Holder
..............................................130
Global Opening...............................................79
Opening the Windows....................................... 80H
Handbrake
See: Parking Brake.............................................. 155
Hazard Flashers...........................................209
Headlamp Adjusting See: Adjusting the Headlamps..................... 248
Headlamp Exit Delay.....................................74
Headrest See: Head Restraints.......................................... 118
Head Restraints
.............................................118
Adjusting the Head Restraint.......................... 119
Front Seat Non-Adjustable Head Restraints ........................................................................\
....... 119
Tilting Head Restraints .................................... 120
Heated Exterior Mirrors................................116
Heated Rear Window...................................116
Heated Steering Wheel................................70
Heating See: Climate Control........................................... 111
Hill Start Assist..............................................155 Switching the System On and Off...............156
Using Hill Start Assist....................................... 156
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control
.................................115
Defogging the Side Windows in Cold
Weather.............................................................. 116
General Hints......................................................... 115
Quickly Cooling the Interior.............................. 115
Quickly Heating the Interior............................. 115
Recommended Settings for Cooling............115
Recommended Settings for Heating...........115
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control
............................................................114
Defogging the Side Windows in Cold
Weather.............................................................. 115
General Hints......................................................... 114
Quickly Cooling the Interior.............................. 114
Quickly Heating the Interior............................. 114
Recommended Settings for Cooling............114
Recommended Settings for Heating...........114
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 114
Hints on Driving With Anti-Lock Brakes............................................................154
454
Mustang (CZG) Canada/United States of America, Vehicles Built From: 15-07-2019, enUSA, Edition date: 201906, Second-Printing Index