If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
See Supplementary Restraints System
(page 40). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 208).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select: Action and Description
Menu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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(If Equipped)
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu.
When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
•
To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
• To allow your vehicle to provide
location information, including: GPS
and speed.
• To allow the app to send push
notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or
location based apps.
Note: You only need to grant permissions
the first time you use an app with SYNC.
Note: Ford is not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app. Enabling SYNC Mobile Apps
In order to enable mobile apps, SYNC
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
Data is sent to Ford in the United States
through the connected device. The
information is encrypted and includes your
VIN, SYNC module number, anonymous
usage statistics and debugging
information. Updates may take place.
Note:
You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
USING SYNC™ WITH YOUR
MEDIA PLAYER
SYNC supports digital media sources
including: iPod, Bluetooth devices, and
most USB drives. SYNC also supports
audio formats, such as MP3, WMA, WAV
and ACC.
Media Sources
The AUX or MEDIA button allows you to
view and select available media sources.
Press the
AUX or MEDIA button to view
your sources. Use the directional arrows
and OK button to select your source. You
can also use the steering wheel audio
controls.
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(If Equipped)
Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 5% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.Check every month
Engine oil level.
For severe use, high engine speed and engine loads, engine braking and track use, check engine oil level every fuel fill-up.
Function of all interior and exterior lights.
Tires, including spare, for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps operation for brake, ABS, airbag and seatbelt.
Washer spray and wiper operation. Clean or replace blades as necessary.
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Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.Multi-Point inspection
Hazard warning system operation.
Accessory drive belts.
Horn operation.
Battery performance.
Radiator, cooler, heater and air conditioninghoses.
Engine air filter.
Suspension components for leaks ordamage.
Exhaust system.
Steering and linkage.
Exterior lamps operation.
Tires, including spare, for wear and properpressure.2
Fluid levels; fill if necessary. 1
Windshield for cracks, chips or pits.
For oil and fluid leaks.
Washer spray and wiper operation.
Half-shaft dust boots.
1 Brake, coolant recovery reservoir, automatic transmission and window washer.
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle. NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how you
use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
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At every oil change interval as indicated by the information display
1
Inspect the exhaust system and heat shields.
Inspect rear axle and U-joints. Lubricate if your vehicle has grease fittings.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Lubricate any areas with grease fittings.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
1
Replace the cabin air filter.
Every
20,000 mi
(32,000 km)
Replace the engine air filter.
Every
30,000 mi
(48,000 km)
Replace the spark plugs.
Every
100,000 mi
(160,000 km) Inspect the accessory drive belts. 2
Change the automatic transmission fluid and filter.
Every
150,000 mi
(240,000 km) Change the manual transmission fluid.
Replace the accessory drive belts.
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A
A/C
See: Climate Control........................................... 111
About This Manual...........................................7
ABS See: Brakes........................................................... 154
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 154
Accessories....................................................397
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control............168
Adjusting the Headlamps........................248 Horizontal Aim Adjustment........................... 250
Vertical Aim Adjustment................................ 248
Adjusting the Steering Wheel...................68
Airbag Disposal
...............................................49
Air Conditioning See: Climate Control........................................... 111
Air Filter See: Changing the Engine Air Filter - 2.3L
EcoBoost™/5.0L.......................................... 239
See: Changing the Engine Air Filter - 5.0L, Bullitt................................................................. 239
Alarm See: Anti-Theft Alarm......................................... 67
Ambient Lighting............................................76
Anti-Theft Alarm
............................................67
Arming the Alarm................................................. 67
Disarming the Alarm........................................... 67
Appendices.....................................................419
Apps
..................................................................379
SiriusXM Traffic and Travel Link.................... 381
Using Apps on an Android Device..............380
Using Apps on an iOS Device....................... 380
Using Mobile Navigation on an Android Device............................................................... 380
At a Glance........................................................18
Audible Warnings and Indicators.............89 Beltminder Warning............................................ 89
Direction Indicator Left On............................... 89
Headlamps On Warning Tone......................... 89
Keyless Warning Alert........................................ 89
Parking Brake On Warning Tone.................... 89Transmission Not in Park..................................
89
Audio Control..................................................68 You can operate the following functions
with the control:.............................................. 68
Audio System
................................................324
General Information......................................... 324
Audio Unit - Vehicles With: SYNC 3.......................................................................326
Accessing the Sound Settings....................... 327
Adjusting the Volume....................................... 327
Changing Radio Stations................................. 327
Ejecting the CD.................................................... 327
Inserting a CD...................................................... 327
Playing or Pausing Media................................ 327
Switching the Audio Unit On and Off.........327
Using Seek, Fast Forward and Reverse............................................................. 328
Audio Unit - Vehicles With: SYNC
.........324
Accessing the Apps Menu.............................. 325
Accessing the Clock Settings........................ 325
Accessing the Media Source Menu.............325
Accessing the Phone Features..................... 325
Accessing the Settings Menu........................ 325
Accessing the Sound Settings...................... 325
Adjusting the Volume....................................... 325
Changing Radio Stations................................ 325
Listening to the Radio...................................... 326
Muting the Audio............................................... 326
Playing or Pausing Media............................... 326
Switching the Audio Unit On and Off........326
Switching the Display On and Off...............326
Using Seek, Fast Forward and Reverse............................................................. 326
Using the Display Control............................... 326
Using the Number Block................................. 326
Autolamps.........................................................74 Windshield Wiper Activated
Headlamps......................................................... 74
Automatic Climate Control
........................112
Setting the Blower Motor Speed................... 112
Setting the Temperature................................... 113
Switching Auto Mode On and Off.................113
Switching Defrost On and Off......................... 113
Switching Maximum Air Conditioning On and Off................................................................ 113
Switching Maximum Defrost On and Off........................................................................\
. 113
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Readiness for Inspection and Maintenance
(I/M) Testing................................................... 145
Center Console..............................................130
Locking Storage Bin........................................... 130
Changing a Bulb............................................251 LED Lamps............................................................ 251
Replacing Reverse Lamp Bulbs..................... 251
Changing a Fuse..........................................230 Fuses...................................................................... 230
Changing a Road Wheel
...........................289
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 289
Tire Change Procedure..................................... 291
Changing the 12V Battery.........................246 Battery Management System....................... 247
Remove and Reinstall the Battery..............248
Changing the Cabin Air Filter.....................117
Changing the Engine Air Filter - 2.3L EcoBoost™/5.0L......................................239
Changing the Engine Air Filter - 5.0L, Bullitt.............................................................239
Changing the Wi-Fi Hotspot Name or Password.....................................................323
Changing the Wiper Blades.....................250
Checking MyKey System Status..............58 MyKey Distance.................................................... 58
Number of Admin Keys...................................... 58
Number of MyKeys.............................................. 58
Checking the Wiper Blades.....................250
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning
.........................30
Child Safety......................................................20 General Information............................................ 20
Cleaning Leather Seats.............................259
Cleaning Products
.......................................255
Materials............................................................... 255
Cleaning the Convertible Top..................262
Cleaning the Engine....................................257
Cleaning the Exterior..................................255 Cleaning the Headlamps................................ 256
Exterior Chrome Parts..................................... 256
Exterior Plastic Parts........................................ 256
Stripes or Graphics............................................ 256
Underbody........................................................... 256
Under Hood......................................................... 256
Cleaning the Instrument Panel and Instrument Cluster Lens
........................258 Cleaning the Interior
...................................258
Mirrors.................................................................... 258
Cleaning the Wheels..................................260
Cleaning the Windows and Wiper Blades............................................................257
Clearing All MyKeys........................................57
Climate............................................................370 Accessing Rear Climate Controls.................372
Accessing the Climate Control Menu.........370
Directing the Airflow......................................... 370
Rear Climate Control Lock Indicator...........372
Setting the Blower Motor Speed.................370
Setting the Temperature................................. 370
Switching Auto Mode On and Off...............370
Switching Dual Zone Mode On and Off........................................................................\
371
Switching Maximum Air Conditioning On and Off............................................................... 371
Switching Maximum Defrost On and Off........................................................................\
371
Switching Rear Auto Mode On and Off....................................................................... 372
Switching Recirculated Air On and Off....................................................................... 372
Switching the Air Conditioning On and Off....................................................................... 370
Switching the Climate Controlled Seats On and Off............................................................... 371
Switching the Climate Control On and Off........................................................................\
371
Switching the Heated Exterior Mirrors On and Off............................................................... 371
Switching the Heated Rear Window On and Off........................................................................\
371
Switching the Heated Seats On and Off........................................................................\
371
Switching the Heated Steering Wheel On and Off............................................................... 371
Switching the Heated Windshield On and Off........................................................................\
371
Switching the Rear Climate Controlled Seats On and Off........................................... 372
Switching the Rear Heated Seats On and Off....................................................................... 372
Switching the Rear Ventilated Seats On and Off.............................................................. 372
Switching the Ventilated Seats On and Off....................................................................... 372
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