2020 FORD FUSION remote control

A message displays if something obstructs
the radar signals from the sensor. The
sensor is in the lower grille. The system
cannot detect a vehicle ahead and does
not function when something blocks the
sensor.
Note:
You cannot see the sensor. It is
behind a fascia panel.
Note: Keep the front of your vehicle free of
dirt, metal badges or objects. Vehicle front
protectors, aftermarket lights, additional
paint or plastic coatings could also degrade
sensor performance.
Possible Causes and Actions for This Message Displaying: Action
Cause
Clean the grille surface in front of the radar
or remove the object causing the obstruc-
tion.
The surface of the radar is dirty or
obstructed.
Wait a short time. It may take several
minutes for the radar to detect that it is free
from obstruction.
The surface of the radar is clean but the
message remains in the display.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Heavy rain or snow is interfering with the
radar signals.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Water, snow or ice on the surface of the
road may interfere with the radar signals.
Wait for a short time or switch to normal
cruise control.
You are in a desert or remote area with no
other vehicles and no roadside objects.
Due to the nature of radar technology, it is possible to get a blockage warning with no
actual block. This happens, for example, when driving in sparse rural or desert
environments. A false blocked condition either self clears, or clears after you restart your
vehicle.
Switching to Normal Cruise
Control WARNING: Normal cruise control
will not brake when your vehicle is
approaching slower vehicles. Always be
aware of which mode you have selected
and apply the brakes when necessary. The cruise control indicator light
replaces the adaptive cruise
control indicator light if you
select normal cruise control. The gap
setting does not display, and the system
does not respond to lead vehicles.
Automatic braking remains active to
maintain set speed.
You can change from adaptive cruise
control to normal cruise control through
the information display.
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1. Remove the negative (-) jumper cable
from the disabled vehicle.
2. Remove the jumper cable on the negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute. POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
•
You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
• Sounding of the horn is only enabled
in specific markets.
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3
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E142665 E143886

Possible Cause and Resolution
Symptom
I cannot see SYNC when I
search for Wi-Fi networks on
my cell phone or other
device. –
System limitation.
•SYNC does not provide a Wi-Fi hotspot at this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
Personal Profiles (If Equipped) Possible Cause and Solution
Symptom
You have not set up Personal Profiles.
I cannot create a profile. You entered an invalid profile.
You did not select a memory button when prompted.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
Personal Profiles has been switched off.
You did not select the lock button on the remote control.
I cannot link a remote
control. The remote control selected was already associated with
another profile and the system declined to overwrite.
The system performed a profile recall when linking a
remote control.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
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Possible Cause and Solution
Symptom
You are using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do
not save. A different personal profile is active.
Another user changed the settings for the wrong personal
profile.
You did not create a personal profile.
My profile will not recall. Personal Profiles is turned off.
The profile you requested is already active.
You did not link the memory button you are using to a
profile.
You did not link the remote control you are using to a
profile.
You are using the wrong remote control.
You are pressing a button other than the unlock or remote
start on a linked remote control.
You deleted the personal profile.
You switched the personal profiles off.
My preset positions recall,
but my profile does not.
The vehicle is in motion.
My profile recalls but my
preset positions do not. The preset positions are the same as the guest or previ-
ously active profile.
Unlink and relink your remote control in the Personal
Profiles menu. You may need to see your authorized dealer.
I lost a remote control.
You erased and reprogrammed the remote controls. This
could happen if you let a dealership add a new remote
control to replace a lost one.
I lost all profiles.
Someone performed a master reset without your know-
ledge.
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General Hints........................................................
125
Quickly Cooling the Interior............................. 126
Quickly Heating the Interior............................ 125
Recommended Settings for Cooling...........126
Recommended Settings for Heating..........126
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures.................................................. 126
Hints on Driving With Anti-Lock Brakes.............................................................173
Hood Lock See: Opening and Closing the Hood..........255
Horn.....................................................................72
I
In California (U.S. Only)............................238
Information Display Control........................71
Information Displays
....................................94
General Information............................................ 94
Information Messages
................................103
Active Park............................................................ 103
Adaptive Cruise Control................................... 104
AdvanceTrac®..................................................... 104
Airbag...................................................................... 105
Alarm...................................................................... 105
All-Wheel Drive................................................... 107
Automatic Engine Shutdown......................... 107
Auto Start-Stop.................................................. 105
Battery and Charging System....................... 108
Blind Spot Information and Cross Traffic Alert System................................................... 108
Doors and Locks................................................. 109
Driver Alert............................................................ 109
Fuel........................................................................\
.. 109
Hill Start Assist................................................... 109
Keys and Intelligent Access............................. 110
Lane Keeping System.......................................... 111
Maintenance........................................................... 111
MyKey....................................................................... 112
Park Aid.................................................................... 113
Park Brake............................................................... 113
Power Steering..................................................... 114
Pre-Collision Assist............................................. 114
Remote Start......................................................... 114
Seats........................................................................\
. 115
Starting System ................................................... 115
Tire Pressure Monitoring System................... 115Traction Control...................................................
116
Transmission......................................................... 116
Installing Child Restraints...........................22 Child Seats.............................................................. 22
Using Lap and Shoulder Belts......................... 22
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 26
Instrument Cluster.........................................87
Instrument Lighting Dimmer
......................76
Instrument Panel............................................18
Interior Lamps.................................................78
Front Interior Lamp.............................................. 78
Rear Interior Lamps............................................. 79
Interior Luggage Compartment Release...........................................................66
Interior Mirror...................................................85 Auto-Dimming Mirror......................................... 85
Manual Dimming Mirror..................................... 85
Introduction.........................................................7
J
Jump Starting the Vehicle........................233 Connecting the Jumper Cables.................... 233
Jump Starting...................................................... 234
Preparing Your Vehicle..................................... 233
Removing the Jumper Cables....................... 234
K
Keyless Entry
...................................................64
SECURICODE™ Keyless Entry
Keypad................................................................ 64
Keyless Starting............................................145 Ignition Modes..................................................... 145
Keys and Remote Controls........................50
L
Lane Keeping System................................204 Switching the System On and Off..............205
Lighting Control
...............................................75
Flashing the Headlamp High Beam..............76
Headlamp High Beam........................................ 75
Lighting...............................................................75 General Information............................................ 75
Load Carrying
..................................................217
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Load Limit........................................................217
Special Loading Instructions - for all
vehicles.............................................................. 221
Vehicle Loading - with and without a Trailer.................................................................. 217
Locking and Unlocking..................................61 Activating Intelligent Access............................ 62
Autolock................................................................... 63
Autounlock............................................................. 64
Battery Saver......................................................... 64
Illuminated Entry.................................................. 64
Illuminated Exit..................................................... 64
Power Door Locks................................................. 61
Remote Control..................................................... 61
Smart Unlocks for Intelligent Access Keys...................................................................... 63
Lug Nuts See: Changing a Road Wheel....................... 308
M
Maintenance..................................................255 General Information......................................... 255
Manual Climate Control.............................118
Directing Air to the Footwell Air Vents........118
Directing Air to the Instrument Panel Air
Vents................................................................... 118
Setting the Blower Motor Speed................... 118
Setting the Temperature.................................. 118
Switching Defrost On and Off........................ 118
Switching Maximum Air Conditioning On and Off................................................................ 119
Switching Maximum Defrost On and Off........................................................................\
119
Switching Recirculated Air On and Off........................................................................\
119
Switching the Air Conditioning On and Off........................................................................\
118
Switching the Climate Control On and Off........................................................................\
119
Manual Seats
.................................................130
Memory Function..........................................132
Easy Entry and Exit Feature............................ 133
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob....................................................................... 133
Saving a PreSet Position.................................. 133Message Center
See: Information Displays................................. 94
Mirrors See: Windows and Mirrors................................ 82
Mobile Communications Equipment.......15
Moonroof..........................................................85 Bounce-Back......................................................... 86
Opening and Closing the Moonroof.............86
Venting the Moonroof........................................ 86
Motorcraft Parts - 1.5L EcoBoost™.......319
Motorcraft Parts - 2.0L EcoBoost™..................................................321
Motorcraft Parts - 2.5L...............................322
Motorcraft Parts - 2.7L EcoBoost™.................................................323
MyKey – Troubleshooting...........................59
MyKey ™
.............................................................56
Principle of Operation........................................ 56
N
Navigation......................................................407 Changing the Format of the Map...............409
cityseeker................................................................ 411
Michelin Travel Guide........................................ 412
Navigation Map Accuracy and Updates............................................................. 412
Route Guidance................................................. 409
Setting a Destination....................................... 408
SiriusXM Traffic and Travel Link.................... 412
Zoom..................................................................... 409
Normal Scheduled Maintenance
..........436
Intelligent Oil-Life Monitor............................. 436
Normal Maintenance Intervals..................... 437
O
Oil Change Indicator Reset
.......................261
Oil Check See: Engine Oil Check...................................... 260
Opening and Closing the Hood
..............255
Closing the Hood............................................... 256
Opening the Hood............................................. 255
Ordering Additional Owner's Literature......................................................242
Obtaining a French Owner ’s Manual..........242
Overhead Console
.......................................144
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Overriding Automatic High Beam
Control............................................................80
P
Parking Aids...................................................180
Principle of Operation...................................... 180
Passive Anti-Theft System........................68 SecuriLock®.......................................................... 68
PATS See: Passive Anti-Theft System.................... 68
Perchlorate........................................................13
Personal Safety System ™
.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Phone..............................................................405 Android Auto....................................................... 407
Apple CarPlay..................................................... 407
Pairing Your Cell Phone for the First Time.................................................................. 406
Text Messaging.................................................. 406
Using Your Cell Phone..................................... 406
Post-Crash Alert System..........................235
Power Door Locks See: Locking and Unlocking.............................. 61
Power Seats...................................................130 10-way power seat............................................. 132
6-way power seat................................................ 131
Power Lumbar...................................................... 132
Power Windows
..............................................82
Accessory Delay.................................................... 83
Bounce-Back......................................................... 82
One-Touch Down................................................. 82
One-Touch Up....................................................... 82
Window Lock......................................................... 83
Pre-Collision Assist
......................................213
Adjusting Pre-Collision Assist
Settings .............................................................. 215
Blocked Sensors.................................................. 215
Using the Pre-Collision Assist System............................................................... 214
Protecting the Environment........................17
Puncture See: Changing a Road Wheel....................... 308R
Rear Parking Aid...........................................180
Object Distance Indicator................................ 182
Rear Seat Armrest........................................144
Rear Seats
.......................................................133
Rear View Camera........................................192 Camera Guidelines............................................ 193
Camera System Settings................................ 194
Enhanced Park Aids or Park Pilot.................194
Manual Zoom...................................................... 194
Rear Camera Delay............................................ 194
Using the Rear View Camera System.........192
Rear View Camera See: Rear View Camera.................................... 192
Recommended Towing Weights............223
Reduced Engine Performance................228
Refueling..........................................................155 Refueling System Overview............................ 155
Refueling System Warning.............................. 157
Refueling Your Vehicle...................................... 156
Remote Control..............................................50 Car Finder................................................................ 53
Intelligent Access Key........................................ 50
Remote Start......................................................... 54
Replacing the Battery......................................... 52
Sounding the Panic Alarm................................ 53
Using the Key Blade............................................. 51
Remote Start..................................................127 Automatic Settings............................................ 127
Heated and Cooled Features.......................... 127
Last Settings......................................................... 127
Removing a Headlamp..............................274
Repairing Minor Paint Damage..............285
Replacement Parts Recommendation........................................14
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control.............................................................55
Reporting Safety Defects (Canada Only)..............................................................242
Reporting Safety Defects (U.S. Only)..............................................................242
Resuming the Set Speed..........................196
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Changing the Set Speed.................................
199
Detection Issues................................................ 200
Following a Vehicle............................................ 197
Following a Vehicle to a Complete Stop.................................................................... 198
Hilly Condition Usage...................................... 200
Overriding the Set Speed................................ 199
Park Brake Application................................... 200
Resuming the Set Speed................................. 199
Setting the Adaptive Cruise Speed..............197
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary........................... 197
Setting the Gap Distance................................ 198
Switching Adaptive Cruise Control Off...................................................................... 200
Switching Adaptive Cruise Control On........................................................................\
197
Switching to Normal Cruise Control...........202
System Not Available....................................... 201
Using All-Wheel Drive................................168 Driving In Special Conditions With
All-Wheel Drive (AWD)............................... 168
Using MyKey With Remote Start Systems..........................................................59
Using Snow Chains.....................................303
Using Stability Control................................179
Using Summer Tires...................................303
Using SYNC™ With Your Media Player.............................................................375
Audio Voice Commands.................................. 376
Media Sources..................................................... 375
Using SYNC™ With Your Phone.............371 Accessing Features through the Phone
Menu.................................................................. 372
Pairing a Phone.................................................... 371
Phone Controls................................................... 372
Phone Voice Commands................................. 371
Using Traction Control.................................177 Switching the System Off................................ 177
System Indicator Lights and Messages........................................................... 177
Using a Switch...................................................... 177
Using the Information Display Controls.............................................................. 177
Using Voice Recognition
...........................369
Apps........................................................................\
392
Automatic Blower Motor Speed Reduction........................................................ 393Climate..................................................................
389
Entertainment.................................................... 388
General.................................................................. 387
Initiating a Voice Session................................ 369
Navigation............................................................. 391
Phone.................................................................... 390
SiriusXM Traffic and Travel Link................... 392
System Interaction and Feedback..............370
Voice Settings..................................................... 393
Utilizing the Mediation/Arbitration Program (Canada Only)........................240
V
Vehicle Care
..................................................280
General Information......................................... 280
Vehicle Certification Label.......................325
Vehicle Identification Number................324
Vehicle Storage
............................................285
Body........................................................................\
285
Brakes.................................................................... 286
Cooling system................................................... 286
Disconnecting Your 12 Volt Battery.............286
Engine.................................................................... 286
Fuel system......................................................... 286
General.................................................................. 285
Miscellaneous..................................................... 286
Removing Vehicle From Storage.................286
Tires........................................................................\
286
Ventilation See: Climate Control.......................................... 118
VIN See: Vehicle Identification Number............324
Voice Control
.....................................................71
W
Warning Lamps and Indicators
................90
Adaptive Cruise Control.................................... 90
Anti-Lock Braking System................................ 90
Auto Start-stop.................................................... 90
Battery..................................................................... 90
Blind Spot Monitor.............................................. 90
Brake System Warning Lamp......................... 90
Cruise Control......................................................... 91
Direction Indicator................................................ 91
Door Ajar................................................................... 91
Electric Park Brake................................................ 91
493
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