![FORD FUSION 2020 Owners Manual If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
se FORD FUSION 2020 Owners Manual If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
se](/manual-img/11/40666/w960_40666-375.png)
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
See Supplementary Restraints System
(page 41). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 231).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select: Action and Description
Menu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: Android users need to connect the
phone to SYNC using Bluetooth. Note:
For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website
Note: Availability of SYNC AppLink enabled
Apps will vary by region.
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
To Access Using the SYNC Menu
Press the Mobile Apps button to access
the menu on-screen. Then select: Action and Description
Menu
Item
Scroll through the list of
available applications and
select a particular app.
Find
Mobile
Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
To Access Using Voice Commands
Press the voice button, then when prompted say: Action and Description
Voice Command
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
Mobile Applications
SYNC lists all of the currently available mobile apps.
List Applications
Searches your connected mobile device for SYNC-compatible mobile apps.
Find Applications
Use this command to discover the available voice commands.
Help
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App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu.
When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
•
To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
• To allow your vehicle to provide
location information, including: GPS
and speed.
• To allow the app to send push
notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or
location based apps.
Note: You only need to grant permissions
the first time you use an app with SYNC.
Note: Ford is not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app. Enabling SYNC Mobile Apps
In order to enable mobile apps, SYNC
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
Data is sent to Ford in the United States
through the connected device. The
information is encrypted and includes your
VIN, SYNC module number, anonymous
usage statistics and debugging
information. Updates may take place.
Note:
You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
USING SYNC™ WITH YOUR
MEDIA PLAYER
SYNC supports digital media sources
including: iPod, Bluetooth devices, and
most USB drives. SYNC also supports
audio formats, such as MP3, WMA, WAV
and ACC.
Media Sources
The AUX or MEDIA button allows you to
view and select available media sources.
Press the
AUX or MEDIA button to view
your sources. Use the directional arrows
and OK button to select your source. You
can also use the steering wheel audio
controls.
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Blind Spot Information System.............208
Switching the System Off and On..............209
System Errors..................................................... 209
Using the Blind Spot Information System............................................................. 209
BLIS See: Blind Spot Information System.........208
Body Styling Kits..........................................287
Bonnet Lock See: Opening and Closing the Hood..........255
Booster Seats...................................................27
Types of Booster Seats...................................... 28
Brake Fluid Check........................................268 Brake Fluid Service Interval........................... 269
Brakes................................................................173 General Information........................................... 173
Breaking-In.....................................................229
Bulb Specification Chart............................351
C
Cabin Air Filter................................................126
Canceling the Set Speed
...........................196
Capacities and Specifications - 1.5L EcoBoost™.................................................326
Air Conditioning System................................. 326
Alternative Engine Oil for Extremely Cold Climates........................................................... 329
Automatic Transmission................................. 326
Engine Coolant.................................................... 327
Engine Oil.............................................................. 328
Fuel Tank............................................................... 329
Grease.................................................................... 329
Hydraulic Brake System.................................. 330
Locks...................................................................... 330
Washer Reservoir................................................ 331
Capacities and Specifications - 2.0L EcoBoost™..................................................331
Air Conditioning System................................... 331
Alternative Engine Oil for Extremely Cold Climates........................................................... 334
Automatic Transmission................................. 332
Engine Coolant................................................... 333
Engine Oil.............................................................. 333
Fuel Tank............................................................... 335
Grease.................................................................... 335
Hydraulic Brake System.................................. 336
Locks...................................................................... 336Power Transfer Unit..........................................
336
Rear Axle................................................................ 337
Washer Reservoir................................................ 337
Capacities and Specifications - 2.5L................................................................338
Air Conditioning System................................. 338
Alternative Engine Oil for Extremely Cold Climates............................................................ 341
Automatic Transmission................................. 339
Engine Coolant................................................... 340
Engine Oil............................................................. 340
Fuel Tank............................................................... 342
Grease.................................................................... 342
Hydraulic Brake System.................................. 343
Locks....................................................................... 343
Washer Reservoir............................................... 343
Capacities and Specifications - 2.7L EcoBoost™.................................................344
Air Conditioning System................................. 344
Alternative Engine Oil for Extremely Cold Climates............................................................ 347
Automatic Transmission................................. 345
Engine Coolant................................................... 346
Engine Oil............................................................. 346
Fuel Tank.............................................................. 348
Grease.................................................................... 348
Hydraulic Brake System.................................. 349
Locks...................................................................... 349
Power Transfer Unit.......................................... 349
Rear Axle............................................................... 350
Washer Reservoir............................................... 350
Capacities and Specifications.................317
Car Wash See: Cleaning the Exterior.............................. 280
Catalytic Converter......................................160 On-Board Diagnostics (OBD-II).................... 161
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 161
Center Console
..............................................144
Changing a Bulb...........................................275
Front Halogen Fog Lamp................................ 276
Headlamp............................................................. 276
LED Lamps............................................................ 277
License Plate Lamp........................................... 278
Reversing Lamp................................................... 277
Changing a Fuse...........................................253 Fuses....................................................................... 253
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Ford Protect....................................................431
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 432
Ford Protect Extended Service Plans (U.S. Only)................................................................... 431
Front Fog Lamps.............................................77 Front Fog Lamp Indicator.................................. 78
Switching the Front Fog Lamps On or Off........................................................................\
.. 77
Front Parking Aid..........................................182
Object Distance Indicator................................ 183
Front Passenger Sensing System............43
Fuel and Refueling.......................................152
Fuel Consumption
.......................................158
Advertised Capacity.......................................... 158
Calculating Fuel Economy.............................. 158
Fuel Filler Funnel Location........................153
Fuel Filter
........................................................269
Fuel Quality.....................................................152
Choosing the Right Fuel................................... 152
Fuel Shutoff...................................................232
Fuses
................................................................244
Fuse Specification Chart..........................244
Passenger Compartment Fuse
Panel................................................................. 250
Power Distribution Box.................................... 244
G
Garage Door Opener
....................................137
Garage Door Opener See: Universal Garage Door Opener............137
Gauges................................................................87 Engine Coolant Temperature Gauge............88
Fuel Gauge............................................................. 88
Information Display............................................. 87
Left Information Display................................... 89
Type 1 and 2............................................................ 87
Type 3....................................................................... 89
Gearbox See: Transmission.............................................. 163
General Information on Radio Frequencies...................................................50
Intelligent Access................................................. 50
General Maintenance Information........433 Multi-Point Inspection..................................... 435
Owner Checks and Services.......................... 434
Protecting Your Investment........................... 433Why Maintain Your Vehicle?..........................
433
Why Maintain Your Vehicle at Your Dealership?..................................................... 433
Getting Assistance Outside the U.S. and Canada.........................................................240
Getting the Services You Need...............237 Away From Home.............................................. 237
Global Opening and Closing
......................83
Closing the Windows.......................................... 83
Opening the Windows....................................... 83
H
Hazard Flashers............................................232
Headlamp Adjusting See: Adjusting the Headlamps...................... 272
Headlamp Exit Delay....................................76
Headlamp Removal See: Removing a Headlamp.......................... 274
Headrest See: Head Restraints......................................... 128
Head Restraints
.............................................128
Adjusting the Head Restraint......................... 129
Tilting Head Restraints .................................... 130
Heated Exterior Mirrors
...............................126
Heated Rear Window..................................126
Heated Seats..................................................135
Heated Steering Wheel.................................71
Heating See: Climate Control.......................................... 118
Hill Start Assist
..............................................175
Switching the System On and Off................176
Using Hill Start Assist........................................ 176
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control................................124
Defogging the Side Windows in Cold Weather............................................................. 125
General Hints........................................................ 124
Quickly Cooling the Interior............................. 125
Quickly Heating the Interior............................ 125
Recommended Settings for Cooling...........125
Recommended Settings for Heating...........125
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control...........................................................125
Defogging the Side Windows in Cold Weather............................................................. 126
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