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Apps
Possible Cause and Resolution
Symptom
The system cannot find any
apps. –
Incompatible device.
•You will need an Android device with OS 4.3 or
higher or an iOS device with iOS 8.0 or higher. Pair
and connect your Android device to find AppLink
compatible apps. Connect your iOS device to a
USB port or pair and connect using Bluetooth.
I have a compatible device
and it is correctly connected
but the system still cannot
find any apps. –
AppLink compatible apps not installed on your device.
•Download and install the latest version of the app.
– AppLink compatible apps not running on your device.
•Start the apps to allow the system to find them
and make sure you sign in to any apps if required.
– Incorrect app settings.
•Check and adjust the app settings on your device
and allow SYNC to access the app if required.
I have a compatible device,
it is correctly connected and
my apps are running but the
system still cannot find any
apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have
an exit or quit option, use this and then restart the
apps. Alternatively, use the force stop option in the
settings menu on your device.
• If you have an iOS device with iOS 7.0 or higher, tap
the home button on your device twice and then
swipe the app upward to close it.
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them. –
An issue on some older versions of the Android oper-
ating system could result in apps not being found.
•Switch Bluetooth off and on again to force the
system to reconnect to your device.
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Fusion (CC7) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3

Possible Cause and Resolution
Symptom
I have an iOS device that is
correctly connected, I have
restarted my apps and they
are running but the system
still cannot find them. –
Cable connection issue.
•Disconnect the cable from your device, wait for a
moment and then connect it again to force the
system to reconnect to your device.
I have an Android device
running a media app which
the system has found but I
cannot hear the sound or
the sound is very quiet. –
Device volume is low.
•Turn the volume up on your device.
I have an Android device
running a number of
compatible apps but the
system cannot find all of
them. –
Device limitation. Some Android devices have a limited
number of Bluetooth ports that apps can use to
connect. If you have more apps running on your device
than the number of available Bluetooth ports, the
system cannot find all of them.
•Close some of the apps to allow the system to find
those that you want to use.
425
Fusion (CC7) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3

Releasing the Electric Parking Brake if the
Vehicle Battery is Running Out of
Charge................................................................ 175
Electromagnetic Compatibility...............451
Emission Law.................................................159
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........160
Tampering With a Noise Control System............................................................... 159
End User License Agreement
.................453
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 453
Engine Block Heater
....................................148
Using the Engine Block Heater...................... 149
Engine Coolant Check
...............................262
Adding Coolant................................................... 262
Coolant Change................................................. 264
Engine Coolant Temperature Management.................................................. 265
Fail-Safe Cooling............................................... 264
Recycled Coolant............................................... 263
Severe Climates................................................. 264
Engine Emission Control
............................159
Engine Immobilizer See: Passive Anti-Theft System.................... 68
Engine Oil Check.........................................260 Adding Engine Oil.............................................. 260
Engine Oil Dipstick - 1.5L EcoBoost™................................................260
Engine Oil Dipstick - 2.0L EcoBoost™/ 2.5L/2.7L EcoBoost™
.............................260
Engine Specifications - 1.5L EcoBoost™...................................................317
Drivebelt Routing................................................. 317
Engine Specifications - 2.0L EcoBoost™...................................................317
Drivebelt Routing................................................ 318
Engine Specifications - 2.5L
.....................318
Drivebelt Routing................................................ 318
Engine Specifications - 2.7L EcoBoost™..................................................319
Drivebelt Routing................................................ 319
Entertainment..............................................393 AM/FM Radio...................................................... 394
Apps....................................................................... 402
Bluetooth Stereo or USB................................. 401
CD (If equipped)............................................... 400HD Radio
™ Information (If
Available)......................................................... 397
SiriusXM® Satellite Radio (If Activated)........................................................ 395
Sources................................................................. 394
Supported Media Players, Formats and Metadata Information................................ 402
USB Ports............................................................. 402
Environment......................................................17
EPB See: Electric Parking Brake.............................. 174
Essential Towing Checks
..........................224
Before Towing a Trailer.................................... 225
Hitches................................................................... 224
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 225
Safety Chains...................................................... 224
Trailer Brakes....................................................... 224
Trailer Lamps....................................................... 224
When Towing a Trailer...................................... 225
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................15
Exterior Mirrors
................................................83
Auto-Dimming Feature...................................... 84
Blind Spot Monitor.............................................. 84
Fold-Away Exterior Mirrors............................... 84
Heated Exterior Mirrors...................................... 84
Memory Mirrors..................................................... 84
Power Exterior Mirrors........................................ 83
Power-Folding Mirrors........................................ 84
Puddle Lamps ...................................................... 84
Signal Indicator Mirrors...................................... 84
F
Fastening the Seatbelts..............................34 Seatbelt Locking Modes.................................... 35
Using Seatbelts During Pregnancy................34
Flat Tire See: Changing a Road Wheel....................... 308
Floor Mats
.......................................................229
Fog Lamps - Front See: Front Fog Lamps......................................... 77
Ford Credit
.........................................................13
US Only..................................................................... 13
486
Fusion (CC7) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Roadside Assistance...................................231
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 232
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 231
Vehicles Sold in the United States: Using Roadside Assistance.................................... 231
Roadside Emergencies
...............................231
Running-In See: Breaking-In................................................. 229
Running Out of Fuel....................................154 Adding Fuel From a Portable Fuel
Container.......................................................... 154
Filling a Portable Fuel Container.................. 154
S
Safety Canopy ™
.............................................47
Safety Precautions.......................................152
Satellite Radio..............................................364 Satellite Radio Electronic Serial Number
(ESN)................................................................ 365
Satellite Radio Reception Factors..............365
SiriusXM Satellite Radio Service.................365
Troubleshooting................................................. 366
Scheduled Maintenance Record
............441
Scheduled Maintenance...........................433
Seatbelt Extensions......................................39
Seatbelt Height Adjustment......................36
Seatbelt Reminder.........................................37 Belt-Minder™......................................................... 37
Seatbelts...........................................................33 Principle of Operation......................................... 33
Seatbelt Warning Lamp and Indicator Chime..............................................................36
Conditions of operation..................................... 36
Seats
.................................................................128
Security..............................................................68
Settings............................................................415 911 Assist................................................................ 415
Ambient Lighting................................................ 416
Audio....................................................................... 415
Automatic Updates........................................... 415
Bluetooth............................................................... 415
Charge Settings.................................................. 416
Clock........................................................................\
415
Display.................................................................... 416
Driver Assist.......................................................... 415FordPass................................................................
415
General................................................................... 415
Message Center.................................................. 416
Mobile Apps.......................................................... 415
Multi Contour Seats........................................... 416
Navigation............................................................. 416
Personal Profiles................................................. 416
Phone...................................................................... 415
Seats....................................................................... 416
Sound...................................................................... 415
Valet Mode............................................................ 416
Vehicle.................................................................... 415
Voice Control........................................................ 416
Setting the Cruise Control Speed..........195 Changing the Set Speed.................................. 195
Side Airbags
.....................................................45
Side Sensing System..................................184 Object Distance Indicator............................... 185
Sitting in the Correct Position..................128
Snow Chains See: Using Snow Chains................................. 303
Spare Wheel See: Changing a Road Wheel....................... 308
Special Notices
................................................14
New Vehicle Limited Warranty......................... 14
On Board Diagnostics Data Link Connector............................................................ 15
Special Instructions.............................................. 14
Special Operating Conditions Scheduled Maintenance..............................................439
Exceptions........................................................... 440
Speed Control See: Cruise Control............................................ 195
Stability Control
............................................178
Principle of Operation....................................... 178
Starting a Gasoline Engine.......................146 Automatic Engine Shutdown......................... 147
Failure to Start..................................................... 146
Guarding Against Exhaust Fumes...............148
Important Ventilating Information..............148
Starting Your Vehicle......................................... 146
Stopping the Engine When Your Vehicle is Moving............................................................... 148
Stopping the Engine When Your Vehicle is Stationary......................................................... 147
Starting and Stopping the Engine..........145 General Information.......................................... 145
491
Fusion (CC7) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Steering............................................................213
Adaptive Learning............................................... 213
Electric Power Steering..................................... 213
Steering Wheel................................................70
Storage Compartments.............................144
Sunroof See: Moonroof....................................................... 85
Sun Visors.........................................................85 Illuminated Vanity Mirror................................... 85
Supplementary Restraints System..........41 Principle of Operation......................................... 41
Switching Automatic High Beam Control On and Off
....................................................80
Activating the Automatic High Beam
Control................................................................ 80
Switching Cruise Control On and Off
...................................................................195
Switching Cruise Control Off......................... 195
Switching Cruise Control On.......................... 195
Symbols Glossary
.............................................7
SYNC™ 3........................................................385
General Information......................................... 385
SYNC™ 3 Troubleshooting.......................417 Additional Information and
Assistance....................................................... 429
Apps........................................................................\
424
Navigation............................................................ 423
Personal Profiles................................................ 427
Phone...................................................................... 421
Resetting the System....................................... 429
USB and Bluetooth Audio............................... 418
Voice Recognition............................................... 417
Wi-Fi Connectivity............................................. 426
SYNC™ Applications and Services.......372 911 Assist................................................................ 372
SYNC Mobile Apps............................................ 374
SYNC™...........................................................368 General Information......................................... 368
SYNC™ Troubleshooting..........................376
T
Technical Specifications See: Capacities and Specifications..............317
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................239
Tire Care
..........................................................288
Glossary of Tire Terminology........................ 290Information About Uniform Tire Quality
Grading............................................................. 288
Information Contained on the Tire Sidewall............................................................. 291
Temperature A B C............................................ 289
Traction AA A B C.............................................. 289
Treadwear............................................................ 289
Tire Pressure Monitoring System..........304 Changing Tires With a Tire Pressure
Monitoring System....................................... 305
Understanding Your Tire Pressure Monitoring System ..................................... 306
Tires See: Wheels and Tires..................................... 288
Towing a Trailer
.............................................222
Load Placement................................................. 222
Towing the Vehicle on Four Wheels..........................................................226
Emergency Towing............................................ 226
Recreational Towing......................................... 226
Vehicles Equipped with 1.5L, 2.0L, and 2.5L Engines............................................................. 226
Vehicles Equipped with a 2.7L Engine................................................................226
Towing..............................................................222
Traction Control
.............................................177
Principle of Operation........................................ 177
Transmission Code Designation
............325
Transmission..................................................163
Transporting the Vehicle
...........................235
U
Under Hood Overview - 1.5L EcoBoost™.................................................256
Under Hood Overview - 2.0L EcoBoost™..................................................257
Under Hood Overview - 2.5L
...................258
Under Hood Overview - 2.7L EcoBoost™.................................................259
Unique Driving Characteristics................150
Universal Garage Door Opener................137 HomeLink Wireless Control System............137
USB Port..........................................................367
Using Adaptive Cruise Control................196 Automatic Cancellation................................... 199
Blocked Sensor................................................... 201
Canceling the Set Speed................................. 199
492
Fusion (CC7) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index