2020 FORD FUSION/HYBRID key

Setting a Destination
Destination Entry Menu
Description
Item
Enter a destination address.
Search
Display and select from a list of previous destinations.
Previous Destinations
Set your saved home address as your destination
Home
Set your saved place of work as your destination.
Work
Display and select from a list of favorite destinations.
Favorites
Setting a Destination Using the Text
Entry Screen Text entry field.
A
Automatic suggestions based on
the text you enter.
B
Information icon.
C
Search.
D
Keyboard settings.
E
Note: Select one of the suggestions to
copy the detail to the text entry field. You can search by entering all or part of
the destination, such as the Address, POI
Category or Name, Intersection, City,
Latitude/Longitude, etc. Tips: If you do
not specify a location, the system will
use the current vehicle location. You can
specify a location by address, city, state
or zip code. For additional search support,
please visit: support.ford.com.
Note:
Press the button in the top right-hand
corner of the main map to display estimated
time of arrival, remaining travel time or
distance to destination.
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3 (If Equipped)E297558

SETTINGS
Press the button to enter the
settings menu.
Once you select a tile, press the
button next to a menu item to
view an explanation of the
feature or setting.
Sound
Select this tile to adjust sound the settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and
off and adjust the settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings.
Audio
Select this tile to adjust the audio settings.
Driver Assist (If Equipped)
Select this tile to adjust Driver Assist
features like Parking Aids, Lane Keeping
System, Pedestrian Detection, and
Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings
like windows, alarm, lighting, and MyKey
settings.
FordPass
Select this tile to adjust the FordPass
settings General
Select this tile to adjust settings like
language, measurement units, or to reset
the system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and
off.
Automatic Updates
Select this tile to adjust the automatic
update settings.
Mobile Apps
Select this tile to adjust permissions,
enable, disable, and update mobile apps.
Display
Select this tile to adjust display settings
like brightness and auto dim.
Charge Settings
(If Equipped)
Select this tile to adjust the electric vehicle
charge settings.
Voice Control
Select this tile to adjust voice control
settings like command confirmations and
displayed lists.
Navigation
(If Equipped)
Select this tile to adjust navigation settings
like map preferences and route guidance.
Multi Contour Seats
(If Equipped)
Select this tile to adjust the position and
massage function of your multi contour
seats.
Seats
(If Equipped)
Select this tile to adjust the lumbar
function of your seats.
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3
(If Equipped)E280315 E268570

A
A/C
See: Climate Control.......................................... 119
About This Manual...........................................7
ABS See: Brakes............................................................. 177
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 178
Accessories
.....................................................418
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control...........200
Active Park Assist.........................................189 Using Active Park Assist.................................. 190
Adjusting the Headlamps.........................267 Horizontal Aim Adjustment........................... 268
Vertical Aim Adjustment................................. 267
Adjusting the Steering Wheel.....................71
Airbag Disposal
...............................................49
Air Conditioning See: Climate Control.......................................... 119
Air Filter See: Changing the Engine Air Filter............260
Alarm See: Anti-Theft Alarm........................................ 70
Ambient Lighting...........................................80 Adjusting the Brightness................................... 80
Changing the Color............................................. 80
Switching Ambient Lighting Off.................... 80
Switching Ambient Lighting On..................... 80
Anti-Theft Alarm............................................70 Arming the Alarm................................................. 70
Disarming the Alarm........................................... 70
Appendices.....................................................441
Apps
.................................................................400
SiriusXM Traffic and Travel Link................... 401
Using Apps on an Android Device................401
Using Apps on an iOS Device........................ 401
Using Mobile Navigation on an Android Device................................................................ 401
At a Glance........................................................18
Audible Warnings and Indicators.............95 Headlamps On Warning Chime...................... 95
Keyless Warning Alert........................................ 95Parking Brake On Warning Chime.................95
Audio Control....................................................71 You can operate the following functions
with the control:................................................ 71
Audio System
................................................325
General Information......................................... 325
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display
..............329
Accessing the Sound Settings...................... 329
Adjusting the Volume....................................... 329
Changing Radio Stations................................ 330
Ejecting the CD................................................... 330
Inserting a CD...................................................... 330
Switching the Audio Unit On and Off........330
Using Seek, Fast Forward and Reverse............................................................. 330
Audio Unit - Vehicles With: SYNC.........326 Accessing the Apps Menu............................... 327
Accessing the Clock Settings......................... 327
Accessing the Media Source Menu.............327
Accessing the Phone Features...................... 327
Accessing the Settings Menu........................ 327
Accessing the Sound Settings....................... 327
Adjusting the Volume....................................... 327
Changing Radio Stations................................ 328
Listening to the Radio...................................... 328
Playing or Pausing Media............................... 328
Switching Radio Text On and Off................328
Switching Repeat Mode On and Off..........328
Switching Shuffle Mode On and Off..........328
Switching the Audio Unit On and Off........328
Switching the Display On and Off...............328
Using Seek, Fast Forward and Reverse............................................................. 329
Using the Display Control............................... 328
Using the Number Block................................. 328
Audio Unit - Vehicles With: Touchscreen Display, Vehicles Without: Sony Audio
System..........................................................325
Adjusting the Volume....................................... 326
Changing Radio Stations................................ 326
Playing or Pausing Media............................... 326
Switching the Audio Unit On and Off........326
Using Seek, Fast Forward and Reverse............................................................. 326
Autolamps
.........................................................77
Windshield Wiper Activated
Headlamps......................................................... 77
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

C
Cabin Air Filter................................................125
Canceling the Set Speed.........................200
Capacities and Specifications.................314
Air Conditioning System................................... 314
Automatic Transmission.................................. 314
Engine Coolant.................................................... 315
Engine Oil............................................................... 316
Fuel Tank................................................................ 317
Grease...................................................................... 317
Hydraulic Brake System................................... 318
Inverter System Coolant.................................. 316
Locks....................................................................... 318
Washer Reservoir................................................ 318
Car Wash See: Cleaning the Exterior............................... 275
Catalytic Converter......................................163 On-Board Diagnostics (OBD-II)................... 164
Readiness for Inspection and Maintenance (I/M) Testing................................................... 164
Center Console..............................................142
Changing a Bulb............................................271 Front Halogen Fog Lamp................................. 272
Headlamp............................................................. 272
LED Lamps........................................................... 273
License Plate Lamp........................................... 274
Reversing Lamp.................................................. 273
Changing a Fuse
..........................................254
Fuses...................................................................... 254
Changing the 12V Battery
.........................266
Changing the Engine Air Filter................260
Changing the Wi-Fi Hotspot Name or Password.....................................................324
Changing the Wiper Blades.....................269
Charging the High Voltage Battery........168
Checking MyKey System Status...............59 MyKey Distance.................................................... 59
Number of Admin Keys..................................... 60
Number of MyKeys.............................................. 60
Checking the Wiper Blades.....................269
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning.........................29
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks...........................................31 Left-Hand Side...................................................... 32Right-Hand Side...................................................
32
Cleaning Leather Seats..............................279
Cleaning Products
.......................................275
Materials................................................................ 275
Cleaning the Engine.....................................277
Cleaning the Exterior...................................275 Cleaning the Headlamps................................ 276
Exterior Chrome Parts...................................... 276
Exterior Plastic Parts......................................... 276
Stripes or Graphics............................................ 276
Underbody............................................................ 276
Under Hood.......................................................... 276
Cleaning the Instrument Panel and Instrument Cluster Lens.........................278
Cleaning the Interior...................................278 Mirrors.................................................................... 278
Cleaning the Wheels..................................280
Cleaning the Windows and Wiper Blades............................................................277
Clearing All MyKeys
.......................................59
Climate..............................................................371 Accessing Rear Climate Controls.................373
Accessing the Climate Control Menu..........371
Directing the Airflow.......................................... 371
Rear Climate Control Lock Indicator...........373
Setting the Blower Motor Speed................... 371
Setting the Temperature.................................. 371
Switching Auto Mode On and Off.................371
Switching Dual Zone Mode On and Off....................................................................... 372
Switching Maximum Air Conditioning On and Off.............................................................. 372
Switching Maximum Defrost On and Off....................................................................... 372
Switching Rear Auto Mode On and Off....................................................................... 373
Switching Recirculated Air On and Off....................................................................... 373
Switching the Air Conditioning On and Off........................................................................\
371
Switching the Climate Controlled Seats On and Off.............................................................. 372
Switching the Climate Control On and Off....................................................................... 372
Switching the Heated Exterior Mirrors On and Off.............................................................. 372
Switching the Heated Rear Window On and Off....................................................................... 372
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Switching the Heated Seats On and
Off....................................................................... 372
Switching the Heated Steering Wheel On and Off.............................................................. 372
Switching the Heated Windshield On and Off....................................................................... 372
Switching the Rear Climate Controlled Seats On and Off........................................... 373
Switching the Rear Heated Seats On and Off....................................................................... 373
Switching the Rear Ventilated Seats On and Off.............................................................. 373
Switching the Ventilated Seats On and Off....................................................................... 373
Climate Control..............................................119
Climate Controlled Seats..........................133 Cooled Seats........................................................ 134
Collision, Damage or Fire Event.............234 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries..................... 234
Connected Vehicle
.......................................321
Connecting the Vehicle to a Mobile
Network............................................................. 321
Connected Vehicle Limitations
................321
Connected Vehicle Requirements..........321
Connected Vehicle – Troubleshooting........................................322
Connecting the Vehicle to a Mobile Network.........................................................321
Connecting FordPass to the Modem..........321
Enabling and Disabling the Modem............321
What Is the Modem........................................... 321
Connecting the Vehicle to a Wi-Fi Network.........................................................321
Coolant Check See: Engine Coolant Check........................... 260
Crash Sensors and Airbag Indicator.......48
Creating a MyKey
...........................................58
Programming or Changing Configurable
Settings............................................................... 59
Creating a Wi-Fi Hotspot..........................324 Connecting a Device to the Wi-Fi
Hotspot............................................................. 324
Finding the Wi-Fi Hotspot Name and Password......................................................... 324Cross Traffic Alert
.........................................214
Cross Traffic Alert Behavior When Trailer
is Attached....................................................... 216
Cross Traffic Alert Indicator............................ 216
Cross Traffic Alert Information Messages.......................................................... 216
Cross Traffic Alert System Limitations........................................................ 215
Cross Traffic Alert System Sensors..............215
Switching the System On and Off...............216
Using Cross Traffic Alert................................... 214
Cruise Control................................................199
Cruise Control Indicators..........................200
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go
..........72
Cruise Control - Vehicles With: Cruise Control.............................................................72
Customer Assistance
..................................237
D
Data Recording
..................................................9
Comfort, Convenience and Entertainment
Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With an Emergency Call System.................................................................. 13
Vehicles With SYNC............................................. 12
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps..............................................................78
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)............78
Declaration of Conformity
.......................469
Declaration of Conformity - Vehicles With: SYNC 3.............................................469
Radio Frequency Statement........................ 469
Digital Radio
..................................................330
HD Radio Reception and Station
Troubleshooting............................................. 331
Direction Indicators........................................79
Doors and Locks.............................................62
Driver Alert
......................................................207
Principle of Operation...................................... 207
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Hood Lock
See: Opening and Closing the Hood..........256
Horn.....................................................................73
Hybrid Vehicle Frequently Asked Questions......................................................152
Hybrid Vehicle Operation..........................148 Battery:................................................................... 149
Braking:................................................................... 149
Driving:.................................................................... 148
Driving to Optimize Fuel Economy..............149
Engine:.................................................................... 149
Starting:................................................................. 148
Stopping:............................................................... 148
Transmission Operation:................................. 148
I
In California (U.S. Only)............................238
Information Display Control.......................72
Information Displays....................................96 General Information........................................... 96
Information Messages................................105
Active Park............................................................ 105
Adaptive Cruise Control.................................. 106
AdvanceTrac ™.................................................... 106
Airbag...................................................................... 107
Alarm....................................................................... 107
Automatic Engine Shutdown......................... 107
Battery and Charging System (12 volt).................................................................... 108
Battery and Charging System (High Voltage)............................................................ 108
Blind Spot Information and Cross Traffic Alert System.................................................... 109
Doors and Locks.................................................. 110
Driver Alert............................................................. 110
Fuel........................................................................\
... 110
Hill Start Assist...................................................... 111
Keys and Intelligent Access.............................. 111
Lane Keeping System......................................... 112
Maintenance.......................................................... 112
MyKey....................................................................... 113
Park Aid................................................................... 114
Park Brake.............................................................. 114
Power Steering..................................................... 115
Pre-Collision Assist............................................. 115
Remote Start......................................................... 116
Seats........................................................................\
116Starting System ..................................................
116
Tire Pressure Monitoring System................... 117
Traction Control.................................................... 117
Transmission.......................................................... 117
Installing Child Restraints...........................22 Child Seats.............................................................. 22
Using Lap and Shoulder Belts......................... 22
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 26
Instrument Cluster
........................................88
Instrument Lighting Dimmer......................77
Instrument Panel
............................................18
Interior Lamps.................................................79
Front Interior Lamp.............................................. 79
Rear Interior Lamps............................................ 80
Interior Luggage Compartment Release............................................................67
Interior Mirror
...................................................86
Auto-Dimming Mirror......................................... 86
Manual Dimming Mirror..................................... 86
Introduction.........................................................7
J
Jump Starting the Vehicle.........................232 Connecting the Jumper Cables.................... 232
Jump Starting...................................................... 233
Preparing Your Vehicle..................................... 232
Removing the Jumper Cables....................... 233
K
Keyless Entry
....................................................65
SECURICODE™ Keyless Entry
Keypad................................................................ 65
Keyless Starting
............................................143
Ignition Modes..................................................... 143
Keys and Remote Controls..........................51
L
Lane Keeping System................................208 Switching the System On and Off..............209
Lighting Control
..............................................76
Flashing the Headlamp High Beam...............77
Headlamp High Beam........................................ 76
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Lighting...............................................................76
General Information............................................ 76
Load Carrying.................................................221
Load Limit........................................................221
Special Loading Instructions - for all
vehicles............................................................. 225
Vehicle Loading - with and without a Trailer.................................................................. 221
Locking and Unlocking.................................62 Activating Intelligent Access............................ 63
Autolock.................................................................. 64
Autounlock............................................................. 65
Battery Saver......................................................... 65
Illuminated Entry.................................................. 65
Illuminated Exit..................................................... 65
Power Door Locks................................................ 62
Remote Control.................................................... 62
Smart Unlocks for Intelligent Access Keys...................................................................... 64
M
Maintenance.................................................256 General Information......................................... 256
Memory Function.........................................130 Easy Entry and Exit Feature............................. 131
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob........................................................................\
131
Saving a PreSet Position................................... 131
Message Center See: Information Displays................................. 96
Mirrors See: Windows and Mirrors................................ 83
Mobile Communications Equipment.......15
Moonroof..........................................................86 Bounce-Back......................................................... 87
Opening and Closing the Moonroof..............87
Venting the Moonroof......................................... 87
Motorcraft Parts
.............................................311
MyKey – Troubleshooting...........................60
MyKey ™
.............................................................57
Principle of Operation......................................... 57
N
Navigation.......................................................375 Changing the Format of the Map.................377 cityseeker..............................................................
379
Michelin Travel Guide...................................... 380
Navigation Map Accuracy and Updates........................................................... 380
Route Guidance.................................................. 377
Setting a Destination........................................ 376
SiriusXM Traffic and Travel Link.................. 380
Zoom....................................................................... 377
Normal Scheduled Maintenance..........424 Intelligent Oil-Life Monitor............................. 424
Normal Maintenance Intervals..................... 425
O
Oil Change Indicator Reset......................259
Oil Check See: Engine Oil Check...................................... 258
Opening and Closing the Hood..............256 Closing the Hood................................................ 257
Opening the Hood............................................. 256
Ordering Additional Owner's Literature......................................................242
Obtaining a French Owner ’s Manual..........242
Overhead Console........................................142
Overriding Automatic High Beam Control.............................................................81
P
Parking Aids
....................................................184
Principle of Operation.......................................184
Passive Anti-Theft System
........................69
SecuriLock® ........................................................... 69
PATS See: Passive Anti-Theft System..................... 69
Pedestrian Alert System
.............................50
Pedestrian Protection..................................50
Perchlorate........................................................13
Personal Safety System ™
.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Phone...............................................................373 Android Auto........................................................ 375
Apple CarPlay...................................................... 375
Pairing Your Cell Phone for the First Time................................................................... 374
Text Messaging................................................... 374
Using Your Cell Phone...................................... 374
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Plug-In Hybrid Vehicle Operation..........150
ECO Cruise.............................................................. 151
EV Modes.............................................................. 150
Fuel Freshness..................................................... 152
Low Engine Use.................................................... 151
Plug-in Power Mode and Hybrid Mode.................................................................. 150
Post-Crash Alert System..........................235
Power Door Locks See: Locking and Unlocking............................. 62
Power Seats....................................................128
10-way power seat............................................. 130
6-way power seat............................................... 129
Power Lumbar..................................................... 130
Power Windows
..............................................83
Accessory Delay................................................... 84
Bounce-Back......................................................... 83
One-Touch Down................................................. 83
One-Touch Up....................................................... 83
Window Lock......................................................... 84
Pre-Collision Assist
......................................217
Adjusting Pre-Collision Assist
Settings............................................................. 219
Blocked Sensors................................................. 219
Using the Pre-Collision Assist System............................................................... 218
Protecting the Environment........................17
R
Rear Parking Aid
...........................................184
Object Distance Indicator............................... 186
Rear Seat Armrest
........................................142
Rear Seats........................................................131
Rear View Camera.......................................196 Camera Guidelines............................................. 197
Camera System Settings................................ 198
Enhanced Park Aids or Park Pilot.................198
Manual Zoom...................................................... 198
Rear Camera Delay............................................ 198
Using the Rear View Camera System.........196
Rear View Camera See: Rear View Camera................................... 196
Reduced Engine Performance.................227
Refueling..........................................................158 Fuel Filler Door Manual Override
Lever................................................................... 160
System Warnings............................................... 160Remote Control
...............................................51
Car Finder................................................................ 54
Intelligent Access Key.......................................... 51
Remote Start......................................................... 55
Replacing the Battery......................................... 53
Sounding the Panic Alarm................................ 54
Using the Key Blade............................................. 52
Remote Start
..................................................125
Automatic Settings............................................ 125
Heated and Cooled Features......................... 125
Last Settings......................................................... 125
Removing a Headlamp
..............................270
Repairing Minor Paint Damage..............280
Replacement Parts Recommendation........................................14
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control............................................................56
Reporting Safety Defects (Canada Only)..............................................................242
Reporting Safety Defects (U.S. Only)..............................................................242
Resuming the Set Speed
.........................200
Roadside Assistance..................................230
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 231
Vehicles Sold in the United States: Getting Roadside Assistance................................... 230
Vehicles Sold in the United States: Using Roadside Assistance................................... 230
Roadside Emergencies..............................230
Running-In See: Breaking-In................................................. 228
Running Out of Fuel
.....................................157
Adding Fuel From a Portable Fuel
Container........................................................... 157
Filling a Portable Fuel Container................... 157
S
Safety Canopy ™
.............................................47
Safety Precautions.......................................155
Satellite Radio...............................................332
Satellite Radio Electronic Serial Number
(ESN)................................................................. 333
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index