Once your vehicle starts, it remains running
until you press the button, even if your
vehicle does not detect a valid passive key.
If you open and close a door while your
vehicle is running, the system searches for
a valid passive key. You cannot start your
vehicle if the system does not detect a
valid passive key within 20 seconds.
Automatic Shutdown
This feature automatically shuts down
your vehicle if it has been idling for an
extended period. The ignition also turns off
in order to save battery power. Before your
vehicle shuts down, a message appears in
the information display showing a timer
counting down from 30 seconds. If you do
not intervene within 30 seconds, your
vehicle shuts down. Another message
appears in the information display to
inform you that your vehicle has shut down
in order to save fuel. Start your vehicle as
you normally do.
Automatic Shutdown Override
Note:
You cannot permanently switch off
the automatic shutdown feature. When you
switch it off temporarily, it turns on at the
next ignition cycle.
You can stop the shutdown, or reset the
timer, at any point before the 30-second
countdown has expired by doing any of the
following: •
Interacting with your vehicle, for
example pressing the brake or
accelerator pedal.
• You can temporarily switch off the
shutdown feature any time the ignition
is on (for the current ignition cycle
only). Use the information display to
do so. See Information Displays
(page 96).
• During the countdown before
shutdown, you are prompted to press
OK or RESET (depending on your type
of information display) to temporarily
switch the feature off (for the current
ignition cycle only).
Switching Off Your Vehicle When
It Is Stationary
1. Put the transmission in position
P.
2. Press the button once.
3. Apply the parking brake.
Note: This switches off the ignition, all
electrical circuits, warning lamps and
indicators.
Note: If your vehicle is left running for 30
minutes without any interaction, it
automatically shuts down.
Switching Off Your Vehicle When
It Is Moving WARNING:
Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
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•
Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to
drive immediately after starting.
PLUG-IN HYBRID VEHICLE
OPERATION
Plug-in Power Mode and Hybrid
Mode
You must plug in your Energi vehicle
regularly for optimal use of the high
voltage battery's extended range
capability. Charging your vehicle adds
electrical energy. This energy is used to
propel the vehicle in plug-in power mode.
Estimated electric range is shown in blue
next to gasoline range at the bottom of the
right information display. You can also
configure MyView to include detailed
vehicle range information. See Gauges
(page 88).
The system maximizes the use of
electric-only operation in plug-in power
mode. System conditions may require
engine operation; however, the system
uses plug-in power whenever possible.
When your plug-in power is depleted, the
powertrain system will automatically
switch to hybrid mode. Hybrid mode uses
both the gasoline engine and electric
motor to power your vehicle and maximize
fuel economy.
EV Modes Your vehicle contains selectable
EV modes through the EV button
on the center console. These modes are available when your
vehicle can run under high voltage battery
power. With your vehicle in driving mode,
you can change EV modes with each press
of the EV button. The current mode will be
displayed in the left-hand instrument
cluster screen.
Auto EV This mode provides an
automatic use of high voltage
battery power during the drive,
staying in electric mode when possible and
running the engine when needed. This
mode will be the only one available if the
plug-in power has been depleted.
EV Now This mode provides an electric
only driving experience. The
left-hand information display
changes to a screen displaying your
average miles or kilometers per charge
along with EV specific tools and functions.
Your vehicle may accelerate more slowly
and the top speed may be lower in EV Now
mode than in Auto EV mode.
You can enable your engine at any time by
using one of the following methods:
1. Press the OK button on the left 5– way
steering wheel control while viewing
the miles or kilometers per charge
screen. Your vehicle will enable the
engine as needed, and will
automatically return to EV Now after
eight seconds or when the engine is no
longer needed.
2. Press the accelerator pedal fully. A pop
up message will appear. Press OK on
the left-hand steering wheel button to
activate as needed. The message will
disappear if you release the accelerator
pedal.
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3. Press the EV button. This will change
the mode to EV Later and permit
engine operation.
Your vehicle may automatically enter
Engine Enabled mode if system conditions
require it. A engine enabled message will
display if this occurs. This is normal
function, and your vehicle will return to EV
Now when possible.
Your vehicle may enter Enable Engine
mode if the climate control is in a defrost
mode and the outside temperature is cold.
A engine enabled message will display if
this occurs. If defrost is not needed, select
a different climate control mode to permit
EV Now.
When you enable EV Now, a blue EV icon
displays in the left-hand information
display. If your vehicle is in the Engine
Enabled mode, the EV icon will be yellow.
EV Now will automatically exit when the
Plug in power has been depleted.
EV Later This mode saves most of the
high voltage battery plug in
power for future use (for
example, your initial drive is at high speeds
on open roads, but later your drive will be
at low speeds in an urban area where
plug-in power usage is most efficient).
Your vehicle will run the engine as needed
and keep most of the high voltage battery
plug in power for later use in Auto Mode or
EV Now mode.
When you enable EV Later, a white EV
Later icon appears on the left-hand
information display.
The EV Later mode will automatically reset
to EV Auto mode when you power your
vehicle off. You may press the EV button
twice during the next drive to return to EV
Later mode, if desired. ECO Cruise
Note:
ECO Cruise is available as a separate
feature on Energi vehicles only. On non
plug-in vehicles it is included in EcoSelect.
This feature saves vehicle energy by
relaxing acceleration compared to
standard cruise control. For example, your
vehicle may temporarily lose speed when
going uphill. When set to on, ECO appears
in the information display when cruise
control is on.
You can switch it on or off in through the
information display. See General
Information (page 96). Settings
ECO Cruise
Driver Assist
Low Engine Use
The low engine use mode is equipped on
Energi models only. The Low Engine Use
mode maintains proper engine lubrication
at sufficient temperature, and will activate
automatically when you drive your vehicle
with limited engine operation. When your
vehicle is in low engine use mode, your
vehicle will automatically run the engine
as necessary.
Note: If your vehicle is in low engine use
mode when you start your vehicle, a
message will appear in the information
display. See
Information Messages (page
105).
If you select the EV Now mode while the
vehicle is in the low engine use mode, EV
Now mode will be suspended for as long
as you are in low engine use mode. The low
engine use mode will resume the next time
you start your vehicle and will
automatically stop when no longer needed.
Note: Cold temperatures will affect the
engine warm up time and the low engine
use mode may operate more frequently.
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Note:
An oil change is not required but gives
you the option of not running a low engine
use cycle. Resetting the oil life monitoring
system will suspend the low engine use
mode.
Fuel Freshness
See Fuel Quality (page 155).
ECOSELECT
(IF EQUIPPED)
EcoSelect is a drive mode for non plug-in
vehicles designed to offer the best possible
fuel economy with tradeoffs in vehicle
performance and comfort. To switch EcoSelect on, press
the
ECO button.
A graphic displays on your information
display when EcoSelect is on.
Your vehicle will remember the last
selected mode whenever you start your
vehicle.
EcoSelect allows your vehicle to operate
more efficiently. You will notice:
• Less aggressive cooling.
• Softer acceleration.
• Increased deceleration when coasting.
• Changes in engine behavior.
• ECO cruise control activation.
HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS Answer
Question
The high voltage battery is electrically isol-ated from the rest of the vehicle when the
key is off. When you switch the key on, high voltage contactors inside the battery are
closed to make the electricity available to the motor and generator and enable the
vehicle to drive. The clicks are the sound of these contactors as they close and open during start up and shut down.
What are the series of clicks from the cargo
area when I first turn the key in the ignition?
The vehicle's computer will determine if an
engine start is required at key-on. Silent keystart will start the engine if it is necessaryfor cabin heating, windshield defrost, or if the outside temperature is low.
Why does the engine sometimes start at
key-on?
There are several reasons the engine stayson for an extended amount of time when
you first start it. One common reason is to
make sure that the emissions components are warm enough to minimize tailpipe
emissions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the
engine shuts down?
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Some fuel stations, particularly those in
high altitude areas, offer fuels posted as
regular unleaded gasoline with an octane
rating below 87. The use of these fuels
could result in engine damage that will not
be covered by the vehicle warranty.
For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather.
Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact
an authorized dealer to prevent any engine
damage.
We recommend Top Tier detergent
gasolines where available to help minimize
engine deposits and maintain optimal
vehicle and engine performance. For
additional information, refer to
www.toptiergas.com.
Note:
Use of any fuel for which the vehicle
was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty.
Do not use:
• Diesel fuel.
• Fuels containing kerosene or paraffin.
• Fuel containing more than 15% ethanol
or E85 fuel.
• Fuels containing methanol.
• Fuels containing metallic-based
additives, including manganese-based
compounds.
• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel; using leaded fuel is
prohibited by law. The use of fuels with metallic compounds
such as methylcyclopentadienyl
manganese tricarbonyl (commonly known
as MMT), which is a manganese-based
fuel additive, will impair engine
performance and affect the emission
control system.
Fuel Freshness Mode (If Equipped)
This helps keep the fuel system functional
and the fuel fresh.
If you mainly use your vehicle in electric
power mode without refueling, the gasoline
in the fuel tank may become stale due to
aging. Stale gasoline can damage the
engine and fuel system.
Your vehicle automatically switches to fuel
freshness mode if you do not refuel your
vehicle with fresh fuel within an 18-month
period. Fuel freshness mode protects your
vehicle from potential engine and fuel
system damage caused by using stale fuel.
Note: If you do not add new fuel during an
18-month period, fuel freshness mode will
use fuel until approximately
1.2 gal (4.5 L)
of fuel remains in the fuel tank.
During fuel freshness mode:
• The information display will indicate
fuel freshness mode is active.
• EV Now mode will not be available.
• Most of the electric-only driving range
will be saved until fuel freshness mode
is completed.
Note: EV Now mode will become available
when less than 1.2 gal (4.5 L) of fuel remains
in the fuel tank.
Note: When the fuel level is less than
one-quarter full, refueling your vehicle will
end fuel freshness mode.
Note: We recommend you use a fuel
stabilizer if you use less than a full tank of
fuel during an 18-month period.
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You must complete the refueling process
within 20 minutes. If 20 minutes elapses,
you must press the button on the driver
door again. Fuel pump nozzle automatic
shut off may occur if you do not press the
button on the driver door.
System Warnings
If the fuel filler door fails to open, an
information message appears in the
information display.
Description and Action
Message
A warning message appears
in the information display
when the fuel system fails
to depressurize or the fuel
filler door fails to open. You
may have to use the fuel
filler door manual override
lever.
Refuel
Error See
Manual
If the information message appears, do the
following:
1. Check the fuel filler door for anything that may be obstructing its movement,
for example ice or snow.
2. Remove any obstruction from the fuel filler door.
3. Press the button on the driver door to open the fuel filler door.
4. If the fuel filler door fails to open and the information message remains in
the information display, use the fuel
filler door manual override lever.
Fuel Filler Door Manual Override
Lever
Note: The transmission must be in park (P)
or neutral (N).
When using the manual override lever do
the following:
1. Switch the ignition on. 2. Open the luggage compartment, the
manual override lever is located on the
left-hand side.
3. Pull the manual override lever.
4. Switch the ignition off.
5. Complete the refueling process within 20 minutes.
FUEL CONSUMPTION
Advertised Capacity
The advertised capacity is the maximum
amount of fuel that you can add to the fuel
tank after running out of fuel. Included in
the advertised capacity is an empty
reserve. The empty reserve is an
unspecified amount of fuel that remains
in the fuel tank when the fuel gauge
indicates empty.
Note: The amount of fuel in the empty
reserve varies and should not be relied upon
to increase driving range.
Calculating Fuel Economy
Your vehicle calculates fuel economy
figures through the trip computer average
fuel function. See Information Displays
(page 96).
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Note:
If charging for your plug-in vehicle
fails, please call the Customer Relationship
Center, or click on Call for support or Live
chat at www.owner.ford.com.
Charge Port
The charge port is located between the
front left side door and front left wheel
well. There is an indentation located on
the charge port door. Press with your
thumb to open and close the door. Note:
Do not force the charge port door
open or closed. Forcing the door open or
closed will damage the charge port.
The light ring located around the charge
port indicates the charge status of the high
voltage battery in your vehicle.
Divided into four quadrants, the charge
port light ring displays the state of charge
in 25 percent increments.
There is a cord acknowledgment feature
that activates when you initiate a charge
cycle. The four light quadrants will
individually flash clockwise starting with
the top right light and ending with the top
left, two full times, confirming the system
detects the charging coupler. Use the key fob to view the charge status
of your vehicle at any time by pressing the
unlock button. The light ring will light up
the corresponding quadrant(s) so that the
current state of charge can be determined.
If the charge is below 25 percent, the light
ring will not light. Do not forget to press the
lock button on your key fob to re-lock your
vehicle.
The light ring will also display the current
state of charge when opening the doors.
Charging
Note:
Your vehicle must be in park P to
charge.
To charge the high-voltage battery:
1. Put the vehicle in park
P and power
down the vehicle.
2. With your thumb, press in and release the indentation located on the charge
port door and the door will rotate open.
3. Plug the charging coupler into the charge port receptacle on your vehicle.
Make sure the button clicks confirming
that you have completely engaged the
coupler. 4. Verify that the cord acknowledgment
feature activates. This indicates the
beginning of a normal charge cycle.
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5. If using a 240–
volt charging station,
follow the instructions on the charge
station to begin the charging process.
The light ring will display how far along the
charge is:
• When the top right quadrant is pulsing,
the charge is between 0-25 percent.
• When the top right quadrant light is on
and the bottom right quadrant is
pulsing, the charge is between 25-50
percent.
• When the lights on both right side
quadrants are on and the bottom left
quadrant is pulsing, the charge is
between 50-75 percent.
• When the lights on the three quadrants
are on and the top left quadrant is
pulsing, the charge is between 75-100
percent.
• When all lights on the entire ring are
on, the charge is complete.
Note: The light ring will turn off one minute
after reaching a full charge.
Locking the Charging Coupler
Note: You will need a padlock or a
combination lock with a shackle diameter
of 0.2 in (5 mm) or less and the straight
portion of the shackle of 1.0 in (25.4 mm)
of length or more. 1. Insert the lock through the hole in the
charging coupler button.
2. Lock the padlock or combination lock.
Waiting to Charge
Note: See the Charge Settings Menu on
your touchscreen.
See SYNC™ 3 (page 353).
When you select Value Charge, charging
may not begin upon plugging in. Your
vehicle may delay charging to take
advantage of off-peak electricity rates.
Your vehicle will optimize the charge
schedule to be complete by the next GO
Time.
When waiting to charge (not actively
charging), the light ring will indicate the
present state of charge of the high voltage
battery as follows:
• When the top right quadrant light is off,
the charge is between 0– 25 percent.
• When the top right quadrant light is on,
and the bottom right quadrant is off,
the charge is between 25–50 percent.
• When both right side quadrant lights
are on and the bottom left quadrant is
off, the charge is between 50– 75
percent.
• When three quadrant lights are on and
the top left quadrant is off, the charge
is between 75– 100 percent.
• When all lights on the entire ring are
on, the charge is 100 percent.
Note: When your vehicle is waiting to
charge, the light ring will turn off one minute
after displaying the present state of charge.
When your vehicle automatically begins
charging, the light ring will turn on and
display how far along the charge is per the
section above.
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