Wi-Fi Connectivity
Possible Cause and Resolution
Symptom
I cannot connect to a Wi-Fi
network. –
Password error.
•Enter the correct network password.
– Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Multiple access points in range with the same SSID.
•Use a unique name for your SSID,. Do not use the
default name unless it contains a unique identifier,
for example as part of the MAC address.
The Wi-Fi connection
disconnects after successful
connection. –
Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
I am close to a Wi-Fi hotspot
but the network signal
strength is weak. –
Obstructed network signal.
•If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi hotspot.
• If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi hotspot or
open the windows that are facing the hotspot.
• If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the hotspot.
• If your vehicle is in a garage and you have the
garage door closed, open the garage door.
I cannot see a network in the
list of available networks
that I expect to see. –
Hidden network.
•Make the network visible and try again.
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Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.Multi-point inspection
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
Hazard warning system operation
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle. NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how you
use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
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C
Cabin Air Filter................................................125
Canceling the Set Speed.........................200
Capacities and Specifications.................314
Air Conditioning System................................... 314
Automatic Transmission.................................. 314
Engine Coolant.................................................... 315
Engine Oil............................................................... 316
Fuel Tank................................................................ 317
Grease...................................................................... 317
Hydraulic Brake System................................... 318
Inverter System Coolant.................................. 316
Locks....................................................................... 318
Washer Reservoir................................................ 318
Car Wash See: Cleaning the Exterior............................... 275
Catalytic Converter......................................163 On-Board Diagnostics (OBD-II)................... 164
Readiness for Inspection and Maintenance (I/M) Testing................................................... 164
Center Console..............................................142
Changing a Bulb............................................271 Front Halogen Fog Lamp................................. 272
Headlamp............................................................. 272
LED Lamps........................................................... 273
License Plate Lamp........................................... 274
Reversing Lamp.................................................. 273
Changing a Fuse
..........................................254
Fuses...................................................................... 254
Changing the 12V Battery
.........................266
Changing the Engine Air Filter................260
Changing the Wi-Fi Hotspot Name or Password.....................................................324
Changing the Wiper Blades.....................269
Charging the High Voltage Battery........168
Checking MyKey System Status...............59 MyKey Distance.................................................... 59
Number of Admin Keys..................................... 60
Number of MyKeys.............................................. 60
Checking the Wiper Blades.....................269
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning.........................29
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks...........................................31 Left-Hand Side...................................................... 32Right-Hand Side...................................................
32
Cleaning Leather Seats..............................279
Cleaning Products
.......................................275
Materials................................................................ 275
Cleaning the Engine.....................................277
Cleaning the Exterior...................................275 Cleaning the Headlamps................................ 276
Exterior Chrome Parts...................................... 276
Exterior Plastic Parts......................................... 276
Stripes or Graphics............................................ 276
Underbody............................................................ 276
Under Hood.......................................................... 276
Cleaning the Instrument Panel and Instrument Cluster Lens.........................278
Cleaning the Interior...................................278 Mirrors.................................................................... 278
Cleaning the Wheels..................................280
Cleaning the Windows and Wiper Blades............................................................277
Clearing All MyKeys
.......................................59
Climate..............................................................371 Accessing Rear Climate Controls.................373
Accessing the Climate Control Menu..........371
Directing the Airflow.......................................... 371
Rear Climate Control Lock Indicator...........373
Setting the Blower Motor Speed................... 371
Setting the Temperature.................................. 371
Switching Auto Mode On and Off.................371
Switching Dual Zone Mode On and Off....................................................................... 372
Switching Maximum Air Conditioning On and Off.............................................................. 372
Switching Maximum Defrost On and Off....................................................................... 372
Switching Rear Auto Mode On and Off....................................................................... 373
Switching Recirculated Air On and Off....................................................................... 373
Switching the Air Conditioning On and Off........................................................................\
371
Switching the Climate Controlled Seats On and Off.............................................................. 372
Switching the Climate Control On and Off....................................................................... 372
Switching the Heated Exterior Mirrors On and Off.............................................................. 372
Switching the Heated Rear Window On and Off....................................................................... 372
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Fog Lamps - Front
See: Front Fog Lamps......................................... 78
Ford Credit.........................................................13
US Only..................................................................... 13
Ford Protect
...................................................419
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 420
Ford Protect Extended Service Plans (U.S. Only)................................................................... 419
Front Fog Lamps............................................78 Front Fog Lamp Indicator.................................. 79
Switching the Front Fog Lamps On or Off........................................................................\
. 78
Front Parking Aid..........................................186 Object Distance Indicator................................ 187
Front Passenger Sensing System............43
Fuel and Refueling.......................................155
Fuel Consumption.......................................160 Advertised Capacity.......................................... 160
Calculating Fuel Economy.............................. 160
Fuel Filler Funnel Location........................157
Fuel Filter
........................................................269
Fuel Quality.....................................................155 Choosing the Right Fuel................................... 155
Fuel Freshness Mode........................................ 156
Fuel Shutoff
....................................................231
Fuses................................................................244
Fuse Specification Chart..........................244
Passenger Compartment Fuse Panel.........251
Power Distribution Box.................................... 244
G
Garage Door Opener
...................................135
Garage Door Opener See: Universal Garage Door Opener............135
Gauges...............................................................88 Left Information Display................................... 88
Right Information Display................................. 90
Gearbox See: Transmission............................................... 173
General Information on Radio Frequencies....................................................51
Intelligent Access.................................................. 51
General Maintenance Information.........421 Multi-point Inspection..................................... 424
Owner Checks and Services.......................... 423
Protecting Your Investment............................ 421Why Maintain Your Vehicle?...........................
421
Why Maintain Your Vehicle at Your Dealership?...................................................... 421
Getting Assistance Outside the U.S. and Canada.........................................................240
Getting the Services You Need...............237 Away From Home.............................................. 237
Global Opening and Closing......................84 Closing the Windows.......................................... 84
Opening the Windows....................................... 84
H
Hazard Flashers
.............................................231
Headlamp Adjusting See: Adjusting the Headlamps..................... 267
Headlamp Exit Delay.....................................77
Headlamp Removal See: Removing a Headlamp.......................... 270
Headrest See: Head Restraints......................................... 126
Head Restraints.............................................126 Adjusting the Head Restraint.......................... 127
Tilting Head Restraints .................................... 128
Heated Exterior Mirrors...............................125
Heated Rear Window..................................124
Heated Seats
..................................................133
Heated Steering Wheel................................72
Heating See: Climate Control.......................................... 119
High Voltage Battery
...................................166
General Information.......................................... 166
High Voltage Shutoff Switch
....................172
Hill Start Assist..............................................179 Switching the System On and Off...............180
Using Hill Start Assist....................................... 180
Hints on Controlling the Interior Climate..........................................................123
Defogging the Side Windows in Cold Weather............................................................. 124
General Hints........................................................ 123
Quickly Cooling the Interior............................. 124
Quickly Heating the Interior............................ 124
Recommended Settings for Cooling...........124
Recommended Settings for Heating..........124
Hints on Driving With Anti-Lock Brakes.............................................................178
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Lighting...............................................................76
General Information............................................ 76
Load Carrying.................................................221
Load Limit........................................................221
Special Loading Instructions - for all
vehicles............................................................. 225
Vehicle Loading - with and without a Trailer.................................................................. 221
Locking and Unlocking.................................62 Activating Intelligent Access............................ 63
Autolock.................................................................. 64
Autounlock............................................................. 65
Battery Saver......................................................... 65
Illuminated Entry.................................................. 65
Illuminated Exit..................................................... 65
Power Door Locks................................................ 62
Remote Control.................................................... 62
Smart Unlocks for Intelligent Access Keys...................................................................... 64
M
Maintenance.................................................256 General Information......................................... 256
Memory Function.........................................130 Easy Entry and Exit Feature............................. 131
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob........................................................................\
131
Saving a PreSet Position................................... 131
Message Center See: Information Displays................................. 96
Mirrors See: Windows and Mirrors................................ 83
Mobile Communications Equipment.......15
Moonroof..........................................................86 Bounce-Back......................................................... 87
Opening and Closing the Moonroof..............87
Venting the Moonroof......................................... 87
Motorcraft Parts
.............................................311
MyKey – Troubleshooting...........................60
MyKey ™
.............................................................57
Principle of Operation......................................... 57
N
Navigation.......................................................375 Changing the Format of the Map.................377 cityseeker..............................................................
379
Michelin Travel Guide...................................... 380
Navigation Map Accuracy and Updates........................................................... 380
Route Guidance.................................................. 377
Setting a Destination........................................ 376
SiriusXM Traffic and Travel Link.................. 380
Zoom....................................................................... 377
Normal Scheduled Maintenance..........424 Intelligent Oil-Life Monitor............................. 424
Normal Maintenance Intervals..................... 425
O
Oil Change Indicator Reset......................259
Oil Check See: Engine Oil Check...................................... 258
Opening and Closing the Hood..............256 Closing the Hood................................................ 257
Opening the Hood............................................. 256
Ordering Additional Owner's Literature......................................................242
Obtaining a French Owner ’s Manual..........242
Overhead Console........................................142
Overriding Automatic High Beam Control.............................................................81
P
Parking Aids
....................................................184
Principle of Operation.......................................184
Passive Anti-Theft System
........................69
SecuriLock® ........................................................... 69
PATS See: Passive Anti-Theft System..................... 69
Pedestrian Alert System
.............................50
Pedestrian Protection..................................50
Perchlorate........................................................13
Personal Safety System ™
.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Phone...............................................................373 Android Auto........................................................ 375
Apple CarPlay...................................................... 375
Pairing Your Cell Phone for the First Time................................................................... 374
Text Messaging................................................... 374
Using Your Cell Phone...................................... 374
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index
Plug-In Hybrid Vehicle Operation..........150
ECO Cruise.............................................................. 151
EV Modes.............................................................. 150
Fuel Freshness..................................................... 152
Low Engine Use.................................................... 151
Plug-in Power Mode and Hybrid Mode.................................................................. 150
Post-Crash Alert System..........................235
Power Door Locks See: Locking and Unlocking............................. 62
Power Seats....................................................128
10-way power seat............................................. 130
6-way power seat............................................... 129
Power Lumbar..................................................... 130
Power Windows
..............................................83
Accessory Delay................................................... 84
Bounce-Back......................................................... 83
One-Touch Down................................................. 83
One-Touch Up....................................................... 83
Window Lock......................................................... 84
Pre-Collision Assist
......................................217
Adjusting Pre-Collision Assist
Settings............................................................. 219
Blocked Sensors................................................. 219
Using the Pre-Collision Assist System............................................................... 218
Protecting the Environment........................17
R
Rear Parking Aid
...........................................184
Object Distance Indicator............................... 186
Rear Seat Armrest
........................................142
Rear Seats........................................................131
Rear View Camera.......................................196 Camera Guidelines............................................. 197
Camera System Settings................................ 198
Enhanced Park Aids or Park Pilot.................198
Manual Zoom...................................................... 198
Rear Camera Delay............................................ 198
Using the Rear View Camera System.........196
Rear View Camera See: Rear View Camera................................... 196
Reduced Engine Performance.................227
Refueling..........................................................158 Fuel Filler Door Manual Override
Lever................................................................... 160
System Warnings............................................... 160Remote Control
...............................................51
Car Finder................................................................ 54
Intelligent Access Key.......................................... 51
Remote Start......................................................... 55
Replacing the Battery......................................... 53
Sounding the Panic Alarm................................ 54
Using the Key Blade............................................. 52
Remote Start
..................................................125
Automatic Settings............................................ 125
Heated and Cooled Features......................... 125
Last Settings......................................................... 125
Removing a Headlamp
..............................270
Repairing Minor Paint Damage..............280
Replacement Parts Recommendation........................................14
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control............................................................56
Reporting Safety Defects (Canada Only)..............................................................242
Reporting Safety Defects (U.S. Only)..............................................................242
Resuming the Set Speed
.........................200
Roadside Assistance..................................230
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 231
Vehicles Sold in the United States: Getting Roadside Assistance................................... 230
Vehicles Sold in the United States: Using Roadside Assistance................................... 230
Roadside Emergencies..............................230
Running-In See: Breaking-In................................................. 228
Running Out of Fuel
.....................................157
Adding Fuel From a Portable Fuel
Container........................................................... 157
Filling a Portable Fuel Container................... 157
S
Safety Canopy ™
.............................................47
Safety Precautions.......................................155
Satellite Radio...............................................332
Satellite Radio Electronic Serial Number
(ESN)................................................................. 333
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index
Stability Control....................................................
95
Stability Control Off............................................ 95
Stop Safely............................................................. 95
Trunk Ajar................................................................ 95
Vehicle Plugged in................................................ 95
Washer Fluid Check....................................268
Washers See: Cleaning the Exterior............................... 275
See: Wipers and Washers.................................. 74
Waxing
..............................................................277
What Is Automatic High Beam Control.............................................................81
What Is Cruise Control...............................199
Wheels and Tires
.........................................283
General Information......................................... 283
Technical Specifications................................ 309
Wi-Fi Hotspot
................................................324
Windows and Mirrors....................................83
Windshield Washers......................................75 Front Camera Washer......................................... 75
Windshield Wipers.........................................74 Intermittent Wipe................................................. 74
Speed Dependent Wipers................................. 74
Wiper Blades See: Checking the Wiper Blades.................269
Wipers and Washers.....................................74
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index