2020 FORD FUSION/HYBRID headlamp

REMOVING A HEADLAMP
Note:
To remove push pins, use a
flat-bladed screwdriver to pull up the center
release pin.
1. Make sure the headlamp control is in the off position and open the hood.
2. Remove the six push pins securing the
front fascia to the front trim cover.
3. Remove the three bumper cover upper
screws using a flat-bladed screwdriver.
4. Remove the push pin at the inboard side of the headlamp you are servicing. 5. Remove the two screws securing the
headlamp using a flat-bladed
screwdriver. 6.
Remove the lower three wheel housing
fasteners by turning them
counterclockwise.
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7.
Remove the two outmost front bumper
cover lower fasteners, only on the side
of the headlamp you are servicing, by
turning them counterclockwise. 8.
Separate the front bumper cover from
the fender by gently pulling the front
bumper cover to the outside of the
vehicle 1.2 in (3 cm). 9. From the front of the vehicle, gently
pull the front bumper cover forward
4 in (10 cm)
by grasping it next to the
headlamp to be serviced and in the
lower front of the wheel opening. 10. Gently pull the headlamp assembly
outward to disengage it from the
lower fixing point.
11. Carefully lift the headlamp and remove it from the vehicle.
12. Disconnect the electrical connector from the headlamp assembly by
pushing the release tab on the
connector.
CHANGING A BULB WARNING:
Switch the lamps and
the ignition off. Failure to follow this
warning could result in serious personal
injury. WARNING: Bulbs can become hot.
Let the bulb cool down before removing
it. Failure to do so could result in
personal injury.
Use the correct specification bulb. See
Bulb Specification Chart
(page 319).
Install in the reverse order unless otherwise
stated.
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Headlamp
Headlamp high beam.
A
Headlamp low beam.
B
Note: LED headlamps are not serviceable.
Have your vehicle checked as soon as
possible.
Headlamp Low Beam
1. Carefully remove the cover.
2. Disconnect the electrical connector.
3. Turn the bulb holder counterclockwise
and remove it.
Note: Do not touch the bulb glass.
Note: You cannot separate the bulb from
the bulb holder.
Headlamp High Beam
1. Carefully remove the cover.
2. Disconnect the electrical connector.
3. Turn the bulb holder counterclockwise
and remove it.
Note: Do not touch the bulb glass.
Note: You cannot separate the bulb from
the bulb holder. Front Halogen Fog Lamp
Note:
You cannot separate the fog lamp
bulb from the bulb holder.
Note: Use caution when removing fog lamp
facia cover from breaking or scratching.
1. Remove the fog lamp cover, using a flat screwdriver.
2. Remove the three fasteners using a screwdriver.
3. Remove the lamp.
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AB E268887

•
Dry your vehicle with a chamois or soft
terry cloth towel to eliminate water
spotting.
• Immediately remove fuel spillages, bird
droppings, insect deposits and road tar.
These may cause damage to your
vehicle ’s paintwork or trim over time.
We recommend Motorcraft Bug and
Tar Remover.
• Remove any exterior accessories, for
example antennas, before entering a
car wash.
• When filling with AdBlue®, remove any
residue on painted surfaces
immediately.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
substances come in contact with your
vehicle, wash the affected area as soon as
possible.
Cleaning the Headlamps
Note: Do not scrape the headlamp lenses
or use abrasives, alcoholic solvents or
chemical solvents to clean them.
Note: Do not wipe the headlamps when
they are dry.
Exterior Chrome Parts
• Apply a high quality-cleaning product
to bumpers and other chrome parts.
Follow the manufacturer ’s instructions.
We recommend Motorcraft Custom
Bright Metal Cleaner.
• Do not apply the cleaning product to
hot surfaces. Do not leave the cleaning
product on chrome surfaces longer
than the time recommended.
• Using non-recommended cleaners can
result in severe and permanent
cosmetic damage.
Note: Never use abrasive materials, for
example steel wool or plastic pads as they
can scratch the chrome surface. Note:
Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease
spots are present, we recommend
Motorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:
• Do not use water pressure higher than
2,000 psi (14,000 kPa)
.
• Do not use water hotter than
179°F
(82°C).
• Use a spray with a
40° wide spray
angle pattern.
• Keep the nozzle at a
12 in (305 mm)
distance and 90° angle to your
vehicle's surface.
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
Underbody
Regularly clean the underside of your
vehicle using water. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
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Materials
Specification
Name
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
BULB SPECIFICATION CHART
Replacement bulbs are specified in the
chart below. Headlamp bulbs must be
marked with an authorized “D.O.T.” for
North America to make sure they have the
proper lamp performance, light brightness,
light pattern, and safe visibility. The correct
bulbs will not damage the lamp assembly
or void the lamp assembly warranty and
will provide quality bulb illumination time. Trade name
Function
H9.
Headlamp high beam (If Equipped)
LED.
Headlamp high beam (If Equipped) 1
H11LL.
Headlamp low beam (If Equipped)
LED.
Headlamp low beam (If Equipped) 1
LED.
Front Side marker lamp 1
PWY24W.
Front Direction indicator
H8.
Front Fog lamp
LED.
Tail and brake lamp - high series 1
LED.
Tail and brake lamp - low series 1
921.
Reverse lamp
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A
A/C
See: Climate Control.......................................... 119
About This Manual...........................................7
ABS See: Brakes............................................................. 177
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 178
Accessories
.....................................................418
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control...........200
Active Park Assist.........................................189 Using Active Park Assist.................................. 190
Adjusting the Headlamps.........................267 Horizontal Aim Adjustment........................... 268
Vertical Aim Adjustment................................. 267
Adjusting the Steering Wheel.....................71
Airbag Disposal
...............................................49
Air Conditioning See: Climate Control.......................................... 119
Air Filter See: Changing the Engine Air Filter............260
Alarm See: Anti-Theft Alarm........................................ 70
Ambient Lighting...........................................80 Adjusting the Brightness................................... 80
Changing the Color............................................. 80
Switching Ambient Lighting Off.................... 80
Switching Ambient Lighting On..................... 80
Anti-Theft Alarm............................................70 Arming the Alarm................................................. 70
Disarming the Alarm........................................... 70
Appendices.....................................................441
Apps
.................................................................400
SiriusXM Traffic and Travel Link................... 401
Using Apps on an Android Device................401
Using Apps on an iOS Device........................ 401
Using Mobile Navigation on an Android Device................................................................ 401
At a Glance........................................................18
Audible Warnings and Indicators.............95 Headlamps On Warning Chime...................... 95
Keyless Warning Alert........................................ 95Parking Brake On Warning Chime.................95
Audio Control....................................................71 You can operate the following functions
with the control:................................................ 71
Audio System
................................................325
General Information......................................... 325
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display
..............329
Accessing the Sound Settings...................... 329
Adjusting the Volume....................................... 329
Changing Radio Stations................................ 330
Ejecting the CD................................................... 330
Inserting a CD...................................................... 330
Switching the Audio Unit On and Off........330
Using Seek, Fast Forward and Reverse............................................................. 330
Audio Unit - Vehicles With: SYNC.........326 Accessing the Apps Menu............................... 327
Accessing the Clock Settings......................... 327
Accessing the Media Source Menu.............327
Accessing the Phone Features...................... 327
Accessing the Settings Menu........................ 327
Accessing the Sound Settings....................... 327
Adjusting the Volume....................................... 327
Changing Radio Stations................................ 328
Listening to the Radio...................................... 328
Playing or Pausing Media............................... 328
Switching Radio Text On and Off................328
Switching Repeat Mode On and Off..........328
Switching Shuffle Mode On and Off..........328
Switching the Audio Unit On and Off........328
Switching the Display On and Off...............328
Using Seek, Fast Forward and Reverse............................................................. 329
Using the Display Control............................... 328
Using the Number Block................................. 328
Audio Unit - Vehicles With: Touchscreen Display, Vehicles Without: Sony Audio
System..........................................................325
Adjusting the Volume....................................... 326
Changing Radio Stations................................ 326
Playing or Pausing Media............................... 326
Switching the Audio Unit On and Off........326
Using Seek, Fast Forward and Reverse............................................................. 326
Autolamps
.........................................................77
Windshield Wiper Activated
Headlamps......................................................... 77
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C
Cabin Air Filter................................................125
Canceling the Set Speed.........................200
Capacities and Specifications.................314
Air Conditioning System................................... 314
Automatic Transmission.................................. 314
Engine Coolant.................................................... 315
Engine Oil............................................................... 316
Fuel Tank................................................................ 317
Grease...................................................................... 317
Hydraulic Brake System................................... 318
Inverter System Coolant.................................. 316
Locks....................................................................... 318
Washer Reservoir................................................ 318
Car Wash See: Cleaning the Exterior............................... 275
Catalytic Converter......................................163 On-Board Diagnostics (OBD-II)................... 164
Readiness for Inspection and Maintenance (I/M) Testing................................................... 164
Center Console..............................................142
Changing a Bulb............................................271 Front Halogen Fog Lamp................................. 272
Headlamp............................................................. 272
LED Lamps........................................................... 273
License Plate Lamp........................................... 274
Reversing Lamp.................................................. 273
Changing a Fuse
..........................................254
Fuses...................................................................... 254
Changing the 12V Battery
.........................266
Changing the Engine Air Filter................260
Changing the Wi-Fi Hotspot Name or Password.....................................................324
Changing the Wiper Blades.....................269
Charging the High Voltage Battery........168
Checking MyKey System Status...............59 MyKey Distance.................................................... 59
Number of Admin Keys..................................... 60
Number of MyKeys.............................................. 60
Checking the Wiper Blades.....................269
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning.........................29
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks...........................................31 Left-Hand Side...................................................... 32Right-Hand Side...................................................
32
Cleaning Leather Seats..............................279
Cleaning Products
.......................................275
Materials................................................................ 275
Cleaning the Engine.....................................277
Cleaning the Exterior...................................275 Cleaning the Headlamps................................ 276
Exterior Chrome Parts...................................... 276
Exterior Plastic Parts......................................... 276
Stripes or Graphics............................................ 276
Underbody............................................................ 276
Under Hood.......................................................... 276
Cleaning the Instrument Panel and Instrument Cluster Lens.........................278
Cleaning the Interior...................................278 Mirrors.................................................................... 278
Cleaning the Wheels..................................280
Cleaning the Windows and Wiper Blades............................................................277
Clearing All MyKeys
.......................................59
Climate..............................................................371 Accessing Rear Climate Controls.................373
Accessing the Climate Control Menu..........371
Directing the Airflow.......................................... 371
Rear Climate Control Lock Indicator...........373
Setting the Blower Motor Speed................... 371
Setting the Temperature.................................. 371
Switching Auto Mode On and Off.................371
Switching Dual Zone Mode On and Off....................................................................... 372
Switching Maximum Air Conditioning On and Off.............................................................. 372
Switching Maximum Defrost On and Off....................................................................... 372
Switching Rear Auto Mode On and Off....................................................................... 373
Switching Recirculated Air On and Off....................................................................... 373
Switching the Air Conditioning On and Off........................................................................\
371
Switching the Climate Controlled Seats On and Off.............................................................. 372
Switching the Climate Control On and Off....................................................................... 372
Switching the Heated Exterior Mirrors On and Off.............................................................. 372
Switching the Heated Rear Window On and Off....................................................................... 372
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Fog Lamps - Front
See: Front Fog Lamps......................................... 78
Ford Credit.........................................................13
US Only..................................................................... 13
Ford Protect
...................................................419
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 420
Ford Protect Extended Service Plans (U.S. Only)................................................................... 419
Front Fog Lamps............................................78 Front Fog Lamp Indicator.................................. 79
Switching the Front Fog Lamps On or Off........................................................................\
. 78
Front Parking Aid..........................................186 Object Distance Indicator................................ 187
Front Passenger Sensing System............43
Fuel and Refueling.......................................155
Fuel Consumption.......................................160 Advertised Capacity.......................................... 160
Calculating Fuel Economy.............................. 160
Fuel Filler Funnel Location........................157
Fuel Filter
........................................................269
Fuel Quality.....................................................155 Choosing the Right Fuel................................... 155
Fuel Freshness Mode........................................ 156
Fuel Shutoff
....................................................231
Fuses................................................................244
Fuse Specification Chart..........................244
Passenger Compartment Fuse Panel.........251
Power Distribution Box.................................... 244
G
Garage Door Opener
...................................135
Garage Door Opener See: Universal Garage Door Opener............135
Gauges...............................................................88 Left Information Display................................... 88
Right Information Display................................. 90
Gearbox See: Transmission............................................... 173
General Information on Radio Frequencies....................................................51
Intelligent Access.................................................. 51
General Maintenance Information.........421 Multi-point Inspection..................................... 424
Owner Checks and Services.......................... 423
Protecting Your Investment............................ 421Why Maintain Your Vehicle?...........................
421
Why Maintain Your Vehicle at Your Dealership?...................................................... 421
Getting Assistance Outside the U.S. and Canada.........................................................240
Getting the Services You Need...............237 Away From Home.............................................. 237
Global Opening and Closing......................84 Closing the Windows.......................................... 84
Opening the Windows....................................... 84
H
Hazard Flashers
.............................................231
Headlamp Adjusting See: Adjusting the Headlamps..................... 267
Headlamp Exit Delay.....................................77
Headlamp Removal See: Removing a Headlamp.......................... 270
Headrest See: Head Restraints......................................... 126
Head Restraints.............................................126 Adjusting the Head Restraint.......................... 127
Tilting Head Restraints .................................... 128
Heated Exterior Mirrors...............................125
Heated Rear Window..................................124
Heated Seats
..................................................133
Heated Steering Wheel................................72
Heating See: Climate Control.......................................... 119
High Voltage Battery
...................................166
General Information.......................................... 166
High Voltage Shutoff Switch
....................172
Hill Start Assist..............................................179 Switching the System On and Off...............180
Using Hill Start Assist....................................... 180
Hints on Controlling the Interior Climate..........................................................123
Defogging the Side Windows in Cold Weather............................................................. 124
General Hints........................................................ 123
Quickly Cooling the Interior............................. 124
Quickly Heating the Interior............................ 124
Recommended Settings for Cooling...........124
Recommended Settings for Heating..........124
Hints on Driving With Anti-Lock Brakes.............................................................178
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