Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
231
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Roadside Emergencies
4. Disconnect the electrical connector.
5.
Turn the bulb holder counterclockwise
and remove it.
6. Install the new bulb in reverse order.
LED Lamps
LED lamps are not serviceable. Have your
vehicle checked as soon as possible.
The following lamps can be LED:
• Front side marker lamps.
• Front direction indicators.
• Daytime running lamps.
• Side direction indicators.
• Central high mounted brake lamp.
• Rear direction indicators.
• Brake and rear lamps.
• Front fog lamp. Reversing Lamp
1. Carefully remove the plastic trim clips
holding the interior cover. 2.
Turn the bulb holder counterclockwise
and remove it. 273
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing MaintenanceE268888 E258906 E258907
Normal Scheduled Maintenance
1
Inspect the steering linkage, ball joints, suspension and tie
rod-ends.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor system anytime you change the engine oil and
filter. See
Oil Change Indicator Reset (page 259). Other Maintenance Items
1
Replace the cabin air filter.
Every
20,000 mi
(32,000 km)
Replace the engine air filter.
Every
30,000 mi
(48,000 km)
Replace the spark plugs.
Every
100,000 mi
(160,000 km)
Change the automatic transmission fluid.
Every
150,000 mi
(240,000 km)
Change the engine coolant and the motor electronics
coolant.2
At
200,000 mi
(322,000 km)
1 Perform these maintenance items within 3,000 mi (4,800 km)of the last engine oil and
filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at 10 years or
200,000 mi (322,000 km), then every five years or
100,000 mi (160,000 km).
Fusion Energi Plug-ln Hybrid At Every Oil Change Interval as Indicated by the Information Display.
1
Change the engine oil and filter. 2
Inspect the automatic transmission fluid level. Consult dealer for requirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine and the motor electronics coolant level/strength and hoses.
426
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Scheduled Maintenance
At Every Oil Change Interval as Indicated by the Information Display.
1
Inspect the exhaust system and the heat shields.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension and the tie rod ends.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed two years or 20,000 mi (32,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor system anytime you change the engine oil and
filter. See
Oil Change Indicator Reset (page 259). Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
1
Rotate the tires, inspect the tire wear and measure the
tread depth.
Every
10,000 mi
(16,000 km) Inspect the engine oil filter for corrosion. 2
Perform a multi-point inspection, recommended.
Replace the cabin air filter.
Every
20,000 mi
(32,000 km)
Replace the engine air filter.
Every
30,000 mi
(48,000 km)
Replace the spark plugs.
Every
100,000 mi
(160,000 km)
427
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Scheduled Maintenance
Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
(Such as Delivery, Taxi, Patrol Car or Livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart. 1
Fusion Energi plug-in hybrid: Change engine oil and
filter as indicated by information display and perform
services listed in the Normal Scheduled Maintenance
chart. 1
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Replace spark plugs.
Every
60,000 mi
(96,000 km)
1 Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change
Indicator Reset
(page 259). Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter. 1
Perform multi-point inspection.
1 Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change
Indicator Reset
(page 259).
Exceptions
There are several exceptions to the Normal
Schedule.
429
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Scheduled Maintenance
Automatic Climate Control - Vehicles
With: Sony Audio System/Touchscreen
Display...........................................................120
Setting the Blower Motor Speed.................. 120
Setting the Temperature................................. 120
Switching Auto Mode On and Off.................121
Switching Defrost On and Off......................... 121
Switching Maximum Air Conditioning On and Off................................................................ 121
Switching Maximum Defrost On and Off........................................................................\
. 121
Switching Recirculated Air On and Off........................................................................\
. 121
Switching the Air Conditioning On and Off........................................................................\
. 121
Switching the Climate Control On and Off........................................................................\
. 121
Automatic Climate Control - Vehicles With: SYNC
...................................................122
Directing Air to the Footwell Air Vents........122
Directing Air to the Instrument Panel Air
Vents................................................................... 122
Setting the Blower Motor Speed................... 122
Setting the Temperature.................................. 122
Switching Auto Mode On and Off................122
Switching Defrost On and Off........................ 123
Switching Maximum Air Conditioning On and Off............................................................... 123
Switching Maximum Defrost On and Off........................................................................\
123
Switching Recirculated Air On and Off........................................................................\
123
Switching the Air Conditioning On and Off........................................................................\
123
Switching the Climate Control On and Off........................................................................\
123
Automatic Climate Control - Vehicles With: Touchscreen Display, Vehicles
Without: Sony Audio System.................119
Accessing the Air Distribution Controls.............................................................. 119
Setting the Blower Motor Speed................... 119
Setting the Temperature.................................. 119
Switching Auto Mode On and Off.................119
Switching Maximum Air Conditioning On and Off................................................................ 119
Switching Maximum Defrost On and Off....................................................................... 120Switching Recirculated Air On and
Off....................................................................... 120
Switching the Air Conditioning On and Off........................................................................\
119
Switching the Climate Control On and Off........................................................................\
119
Automatic High Beam Control..................81
Automatic High Beam Control Indicators
.........................................................81
Automatic Transmission............................173 Brake-Shift Interlock Override....................... 175
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 176
Understanding the Positions of Your Rotary Shift Transmission......................................... 173
Automatic Transmission Fluid Check............................................................264
Autowipers........................................................74 Autowipers Settings............................................ 75
Auxiliary Power Points...............................140 110 Volt AC Power Point................................... 140
12 Volt DC Power Point..................................... 140
Locations............................................................... 140
B
Battery See: Changing the 12V Battery..................... 266
Blind Spot Information System...............212 Switching the System Off and On................213
System Errors....................................................... 213
Using the Blind Spot Information System............................................................... 213
BLIS See: Blind Spot Information System...........212
Body Styling Kits..........................................282
Bonnet Lock See: Opening and Closing the Hood..........256
Booster Seats
...................................................27
Types of Booster Seats...................................... 28
Brake Fluid Check........................................265 Brake Fluid Service Interval........................... 265
Brakes................................................................177 General Information........................................... 177
Breaking-In.....................................................228
Bulb Specification Chart...........................319
472
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index
Switching the Heated Seats On and
Off....................................................................... 372
Switching the Heated Steering Wheel On and Off.............................................................. 372
Switching the Heated Windshield On and Off....................................................................... 372
Switching the Rear Climate Controlled Seats On and Off........................................... 373
Switching the Rear Heated Seats On and Off....................................................................... 373
Switching the Rear Ventilated Seats On and Off.............................................................. 373
Switching the Ventilated Seats On and Off....................................................................... 373
Climate Control..............................................119
Climate Controlled Seats..........................133 Cooled Seats........................................................ 134
Collision, Damage or Fire Event.............234 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries..................... 234
Connected Vehicle
.......................................321
Connecting the Vehicle to a Mobile
Network............................................................. 321
Connected Vehicle Limitations
................321
Connected Vehicle Requirements..........321
Connected Vehicle – Troubleshooting........................................322
Connecting the Vehicle to a Mobile Network.........................................................321
Connecting FordPass to the Modem..........321
Enabling and Disabling the Modem............321
What Is the Modem........................................... 321
Connecting the Vehicle to a Wi-Fi Network.........................................................321
Coolant Check See: Engine Coolant Check........................... 260
Crash Sensors and Airbag Indicator.......48
Creating a MyKey
...........................................58
Programming or Changing Configurable
Settings............................................................... 59
Creating a Wi-Fi Hotspot..........................324 Connecting a Device to the Wi-Fi
Hotspot............................................................. 324
Finding the Wi-Fi Hotspot Name and Password......................................................... 324Cross Traffic Alert
.........................................214
Cross Traffic Alert Behavior When Trailer
is Attached....................................................... 216
Cross Traffic Alert Indicator............................ 216
Cross Traffic Alert Information Messages.......................................................... 216
Cross Traffic Alert System Limitations........................................................ 215
Cross Traffic Alert System Sensors..............215
Switching the System On and Off...............216
Using Cross Traffic Alert................................... 214
Cruise Control................................................199
Cruise Control Indicators..........................200
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go
..........72
Cruise Control - Vehicles With: Cruise Control.............................................................72
Customer Assistance
..................................237
D
Data Recording
..................................................9
Comfort, Convenience and Entertainment
Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With an Emergency Call System.................................................................. 13
Vehicles With SYNC............................................. 12
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps..............................................................78
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)............78
Declaration of Conformity
.......................469
Declaration of Conformity - Vehicles With: SYNC 3.............................................469
Radio Frequency Statement........................ 469
Digital Radio
..................................................330
HD Radio Reception and Station
Troubleshooting............................................. 331
Direction Indicators........................................79
Doors and Locks.............................................62
Driver Alert
......................................................207
Principle of Operation...................................... 207
474
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index
Fog Lamps - Front
See: Front Fog Lamps......................................... 78
Ford Credit.........................................................13
US Only..................................................................... 13
Ford Protect
...................................................419
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 420
Ford Protect Extended Service Plans (U.S. Only)................................................................... 419
Front Fog Lamps............................................78 Front Fog Lamp Indicator.................................. 79
Switching the Front Fog Lamps On or Off........................................................................\
. 78
Front Parking Aid..........................................186 Object Distance Indicator................................ 187
Front Passenger Sensing System............43
Fuel and Refueling.......................................155
Fuel Consumption.......................................160 Advertised Capacity.......................................... 160
Calculating Fuel Economy.............................. 160
Fuel Filler Funnel Location........................157
Fuel Filter
........................................................269
Fuel Quality.....................................................155 Choosing the Right Fuel................................... 155
Fuel Freshness Mode........................................ 156
Fuel Shutoff
....................................................231
Fuses................................................................244
Fuse Specification Chart..........................244
Passenger Compartment Fuse Panel.........251
Power Distribution Box.................................... 244
G
Garage Door Opener
...................................135
Garage Door Opener See: Universal Garage Door Opener............135
Gauges...............................................................88 Left Information Display................................... 88
Right Information Display................................. 90
Gearbox See: Transmission............................................... 173
General Information on Radio Frequencies....................................................51
Intelligent Access.................................................. 51
General Maintenance Information.........421 Multi-point Inspection..................................... 424
Owner Checks and Services.......................... 423
Protecting Your Investment............................ 421Why Maintain Your Vehicle?...........................
421
Why Maintain Your Vehicle at Your Dealership?...................................................... 421
Getting Assistance Outside the U.S. and Canada.........................................................240
Getting the Services You Need...............237 Away From Home.............................................. 237
Global Opening and Closing......................84 Closing the Windows.......................................... 84
Opening the Windows....................................... 84
H
Hazard Flashers
.............................................231
Headlamp Adjusting See: Adjusting the Headlamps..................... 267
Headlamp Exit Delay.....................................77
Headlamp Removal See: Removing a Headlamp.......................... 270
Headrest See: Head Restraints......................................... 126
Head Restraints.............................................126 Adjusting the Head Restraint.......................... 127
Tilting Head Restraints .................................... 128
Heated Exterior Mirrors...............................125
Heated Rear Window..................................124
Heated Seats
..................................................133
Heated Steering Wheel................................72
Heating See: Climate Control.......................................... 119
High Voltage Battery
...................................166
General Information.......................................... 166
High Voltage Shutoff Switch
....................172
Hill Start Assist..............................................179 Switching the System On and Off...............180
Using Hill Start Assist....................................... 180
Hints on Controlling the Interior Climate..........................................................123
Defogging the Side Windows in Cold Weather............................................................. 124
General Hints........................................................ 123
Quickly Cooling the Interior............................. 124
Quickly Heating the Interior............................ 124
Recommended Settings for Cooling...........124
Recommended Settings for Heating..........124
Hints on Driving With Anti-Lock Brakes.............................................................178
476
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index