Cleaning the Exterior
..................................275
Waxing .............................................................
277
Cleaning the Engine ....................................
277
Cleaning the Windows and Wiper Blades ........................................................................\
.
277
Cleaning the Interior ..................................
278
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
278
Cleaning Leather Seats .............................
279
Repairing Minor Paint Damage .............
280
Cleaning the Wheels .................................
280
Vehicle Storage ...........................................
280
Body Styling Kits .........................................
282
Wheels and Tires
General Information ..................................
283
Tire Sealant and Inflator Kit ...................
283
Tire Care .........................................................
289
Using Summer Tires ..................................
304
Using Snow Chains ...................................
304
Tire Pressure Monitoring System .........
305
Technical Specifications .........................
309
Capacities and Specifications
Engine Specifications ................................
310
Motorcraft Parts ............................................
311
Vehicle Identification Number .................
311
Vehicle Certification Label .......................
312
Transmission Code Designation ............
313
Capacities and Specifications ................
314
Bulb Specification Chart ..........................
319
Connected Vehicle
Connected Vehicle Requirements .........
321
Connected Vehicle Limitations ...............
321
Connecting the Vehicle to a Mobile Network .......................................................
321
Connecting the Vehicle to a Wi-Fi Network .......................................................
321Connected Vehicle – Troubleshooting
........................................................................\
322
Wi-Fi Hotspot
Creating a Wi-Fi Hotspot .........................
324
Changing the Wi-Fi Hotspot Name or Password ...................................................
324
Audio System
General Information ..................................
325
Audio Unit - Vehicles With: Touchscreen Display, Vehicles Without: Sony Audio
System ........................................................
325
Audio Unit - Vehicles With: SYNC ........
326
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display ............
329
Digital Radio .................................................
330
Satellite Radio ..............................................
332
USB Port .........................................................
335
SYNC™
General Information ..................................
336
Using Voice Recognition ...........................
337
Using SYNC™ With Your Phone ...........
339
SYNC™ Applications and Services ......
340
Using SYNC™ With Your Media Player ........................................................................\
343
SYNC™ Troubleshooting ........................
344
SYNC™ 3
General Information ..................................
353
Using Voice Recognition ..........................
355
Entertainment ..............................................
361
Climate .............................................................
371
Phone ..............................................................
373
Navigation ......................................................
375
Electric Vehicle Information ...................
380
Apps ................................................................
400
Settings ..........................................................
403
SYNC™ 3 Troubleshooting ....................
405
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents
WHAT IS AUTOMATIC HIGH
BEAM CONTROL
The system turns on high beams if it is dark
enough and no other traffic is present. If it
detects an approaching vehicle
’s
headlamps or tail lamps, or street lighting
ahead, the system turns the high beams
off. Low beams remain on.
A camera sensor, centrally mounted
behind the windshield of your vehicle,
continuously monitors conditions to turn
the high beams on and off.
SWITCHING AUTOMATIC HIGH
BEAM CONTROL ON AND OFF
Switch the system on or off using the
information display. See General
Information (page 96).
Activating the Automatic High
Beam Control Switch the lighting control to the
autolamps position to activate.
See
Autolamps (page 77).
Note: Automatic high beams are not
available when autolamps are not turned
on.
When active, the high beams turn on if:
• The ambient light level is low enough.
• There is no traffic in front of your
vehicle.
• The vehicle speed is greater than
approximately
32 mph (52 km/h).
When active, the high beams turn off if:
• The ambient light level is high enough
that high beams are not required.
• The system detects an approaching
vehicle's headlamps or tail lamps.
• The system detects severe rain, snow
or fog. •
The camera is blocked.
• The vehicle speed falls below
approximately
27 mph (44 km/h).
Note: The deactivation speed is lower on
curves.
Note: High beam reactivation may be
delayed in certain curvy road situations.
Note: The system may not operate properly
if the sensor is blocked. Keep the windshield
free from obstruction or damage.
Note: The system may not operate properly
in cold or inclement conditions. You can
switch on the high beams by overriding the
system.
Note: If the system detects a blockage, for
example bird droppings, bug splatter, snow
or ice, the system goes into low beam mode
until you clear the blockage. A message may
appear in the information display if the
camera is blocked.
Note: Using much larger tires or equipping
vehicle accessories such as snowplows can
modify your vehicle's ride height and
degrade automatic high beam control
performance.
AUTOMATIC HIGH BEAM
CONTROL INDICATORS The indicator illuminates to
confirm when the system is
ready to assist.
OVERRIDING AUTOMATIC
HIGH BEAM CONTROL WARNING:
The system does not
relieve you of your responsibility to drive
with due care and attention. You may
need to override the system if it does not
turn the high beams on or off.
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(If Equipped)
Tire Pressure Monitoring System
Action
Message
One or more tires on your vehicle has low tire pressure. See
Tire Pressure Monitoring System (page 305).
Tire Pressure Low
The tire pressure monitoring system is malfunctioning. If the
warning stays on or continues to come on, contact an
authorized dealer. See
Tire Pressure Monitoring System
(page 305).
Tire Pressure Monitor
Fault
A tire pressure sensor is malfunctioning or your spare tire is in
use. For more information on how the system operates under
these conditions, See
Tire Pressure Monitoring System
(page 305). If the warning stays on or continues to come on,
contact an authorized dealer as soon as possible.
Tire Pressure Sensor
Fault
Traction Control Action
Message
The status of the traction control system after you switched
it off or on. See
Using Traction Control (page 181).
Traction Control Off/On
Transmission Action
Message
See an authorized dealer.
Transmission Malfunc-
tion Service Now
The transmission is overheating and needs to cool. Stop in a
safe place as soon as possible.
Transmission Over
Temperature Stop Safely
The transmission has overheated and needs to cool. Stop in
a safe place as soon as possible.
Transmission Over-
heating Stop Safely
See an authorized dealer.
Transmission Service
Required
The transmission is getting hot. Stop to let it cool.
Transmission Too Hot
Press Brake
The transmission has limited functionality. See an authorized
dealer.
Transmission Limited
Function See Manual
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Low:
Low (L) is designed to mimic the enhanced
engine braking available in non-hybrid
vehicles. Low gear will produce high engine
speeds to provide necessary engine
braking. This is normal and will not damage
your vehicle. In low gear, the gas engine
will remain on more often than in drive (D).
Reverse:
In reverse (R), vehicle speed is limited to
22 mph (35 km/h).
Battery:
Your hybrid is equipped with a high voltage
battery. A cool battery maintains battery
life and provides the best possible
performance. The high voltage battery is
cooled by cabin air drawn from vent holes
in the trim panels behind the rear seats.
Avoid placing objects at the vent holes that
block airflow to the high voltage battery.
Engine:
The engine speed in your hybrid is not
directly tied to your vehicle speed. Your
vehicle's engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. During
heavy accelerations, your hybrid may reach
high engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you may
see the engine speed changing without
your input. This is intentional and maintains
the battery charge level. You may also
notice during extended downhill driving
that your engine continues to run instead
of shutting off.
During this engine braking, the engine stays
on, but it is not using any fuel. You may also
hear a slight whine or whistle when
operating your vehicle. This is the normal
operation of the electric generator in the
hybrid system. During certain events (such as vehicle
servicing) your low voltage 12-volt battery
may become disconnected or disabled.
Once the battery is reconnected and after
driving the vehicle, the engine may
continue to operate for three to five
seconds after the key is turned to off. This
is a normal condition.
Braking:
Your hybrid is equipped with standard
hydraulic braking and regenerative braking.
Regenerative braking is performed by your
transmission and it captures brake energy
and stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note:
Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
Your fuel economy should improve
throughout your hybrid's break-in period.
As with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep
in mind these tips:
• Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with mild
to moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy captured
by the regenerative braking system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
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The first 1,000 mi (1,600 km) of driving is
the break-in period of the engine. A more
accurate measurement is obtained after
2,000– 3,000 mi (3,200–4,800 km)
.
Keep a record for at least one month and
record the type of driving, for example city
or highway. This provides an accurate
estimate of your vehicle ’s fuel economy
under current driving conditions. Keeping
records during summer and winter shows
how temperature impacts fuel economy.
Conditions Affecting Fuel Efficiency
• Carrying unnecessary weight in your
vehicle may reduce fuel economy.
• Avoid adding accessories that increase
aerodynamic drag to your vehicle such
as bug deflectors, car top carriers and
ski or bike racks.
• Remove empty roof racks and keep
windows shut at high speeds to reduce
wind resistance and fuel use.
• Check and adjust tire pressure
regularly. Underinflated tires increases
fuel consumption.
• Sudden acceleration and braking
degrade fuel efficiency. Drive smoothly
looking as far ahead as possible and
avoid short trips when possible.
• Fuel efficiency degrades with lower
temperatures.
• Comfort features use additional energy
and consume more fuel. Use AC and
other comfort features only when
necessary.
• Using fuel blended with alcohol may
increase fuel consumption.
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4. When the transmission selector
indicator is still flashing, release the
override switch to shift from park (P)
to neutral (N).
5. Your vehicle remains in Stay in Neutral
mode for wrecker towing purposes or
can be shifted to the desired gear and
driven (if possible).
6. Release the parking brake.
If Your Vehicle Gets Stuck In Mud
or Snow
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock the vehicle for more than
a minute or damage to the transmission and
tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,
it may be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
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PRINCIPLE OF OPERATION
WARNING: Vehicle modifications
involving braking system, aftermarket
roof racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of your vehicle and may adversely affect
the performance of the electronic
stability control system. In addition,
installing any stereo loudspeakers may
interfere with and adversely affect the
electronic stability control system. Install
any aftermarket stereo loudspeaker as
far as possible from the front center
console, the tunnel, and the front seats
in order to minimize the risk of interfering
with the electronic stability control
sensors. Reducing the effectiveness of
the electronic stability control system
could lead to an increased risk of loss of
vehicle control, vehicle rollover, personal
injury and death. WARNING:
Remember that even
advanced technology cannot defy the
laws of physics. It’ s always possible to
lose control of a vehicle due to
inappropriate driver input for the
conditions. Aggressive driving on any
road condition can cause you to lose
control of your vehicle increasing the risk
of personal injury or property damage.
Activation of the electronic stability
control system is an indication that at
least some of the tires have exceeded
their ability to grip the road; this could
reduce the operator ’s ability to control
the vehicle potentially resulting in a loss
of vehicle control, vehicle rollover,
personal injury and death. If your
electronic stability control system
activates, SLOW DOWN.
The system automatically turns on each
time you switch the ignition on. If a fault occurs in either the stability
control or the traction control system, you
may experience the following conditions:
•
The stability and traction control light
illuminates steadily.
• The stability control and traction
control systems do not enhance your
vehicle's ability to maintain traction of
the wheels.
If a driving condition activates either the
stability control or the traction control
system you may experience the following
conditions:
• The stability and traction control light
flashes.
• Your vehicle slows down.
• Reduced engine power.
• A vibration in the brake pedal.
• The brake pedal is stiffer than usual.
• If the driving condition is severe and
your foot is not on the brake, the brake
pedal may move as the system applies
higher brake force.
The stability control system has several
features built into it to help you maintain
control of your vehicle:
Electronic Stability Control
The system enhances your vehicle ’s ability
to prevent skids or lateral slides by
applying brakes to one or more of the
wheels individually and, if necessary,
reducing engine power.
Traction Control
The system enhances your vehicle ’s ability
to maintain traction of the wheels by
detecting and controlling wheel spin.
See
Using Traction Control (page 181).
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WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp
objects.
Note: The sensors may not detect objects
with surfaces that absorb ultrasonic waves.
The sensors may falsely detect objects due
to ultrasonic interference caused by
motorcycle exhausts, truck air brakes or
horns, for example.
Note: If you change any tires, the system
must recalibrate and may not correctly
operate for a short time.
Active park assist is a multi-step process
and may require you to shift the
transmission multiple times. Follow the
onscreen instructions until the parking
maneuver is complete.
If you are uncomfortable with the proximity
to any vehicle or object, you may choose
to override the system by grabbing the
steering wheel, or by taking full control of
your vehicle after pressing the active park
assist button.
Keep your hands, hair, clothing and any
loose items clear of the steering wheel
when using active park assist.
The sensors are on the front and rear
bumpers. The system may not correctly operate in
any of the following conditions:
•
You use a spare tire or a tire that is
significantly worn more than the other
tires.
• One or more tires are incorrectly
inflated.
• You try to park on a tight curve.
• Something passes between the front
bumper and the parking space. For
example, a pedestrian or cyclist.
• The edge of the neighboring parked
vehicle is high off the ground. For
example, a bus, tow truck or flatbed
truck.
• The weather conditions are poor. For
example, during heavy rain, snow, fog,
high humidity and high temperatures.
Do not use the system if:
• You have attached an add-on
accessory close to the sensors on the
front or rear of your vehicle. For
example, a bike rack or trailer.
• You have attached an overhanging
object to the roof. For example, a
surfboard.
• The front bumper, rear bumper or the
side sensors are damaged.
• The correct tire size is not in use on your
vehicle. For example, a mini-spare tire.
Using Active Park Assist
Selecting an Active Park Assist Mode Press the button once to
activate parallel parking. Press
the button a second time to
activate perpendicular parking. If you press
the button again the system switches off.
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