The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: 201905 20191029143209
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.
Rear Seats
.......................................................131
Heated Seats .................................................
133
Climate Controlled Seats .........................
133
Garage Door Opener
Universal Garage Door Opener ...............
135
Auxiliary Power Points
Auxiliary Power Points ..............................
140
Storage Compartments
Center Console .............................................
142
Overhead Console .......................................
142
Rear Seat Armrest .......................................
142
Starting and Stopping the Engine
General Information ...................................
143
Keyless Starting ...........................................
143
Starting a Hybrid Electric Vehicle System ........................................................................\
.
144
Engine Block Heater ...................................
146
Unique Driving Characteristics
Hybrid Vehicle Operation .........................
148
Plug-In Hybrid Vehicle Operation .........
150
EcoSelect ........................................................
152
Hybrid Vehicle Frequently Asked Questions ...................................................
152
Fuel and Refueling
Safety Precautions ......................................
155
Fuel Quality ....................................................
155
Fuel Filler Funnel Location .......................
157
Running Out of Fuel ....................................
157
Refueling .........................................................
158
Fuel Consumption ......................................
160Engine Emission Control
Emission Law
................................................
162
Catalytic Converter .....................................
163
High Voltage Battery
General Information ...................................
166
Charging the High Voltage Battery .......
168
High Voltage Shutoff Switch ...................
172
Transmission
Automatic Transmission ...........................
173
Brakes
General Information ....................................
177
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
178
Electric Parking Brake ................................
178
Hill Start Assist .............................................
179
Traction Control
Principle of Operation .................................
181
Using Traction Control ................................
181
Stability Control
Principle of Operation ................................
182
Using Stability Control ..............................
183
Parking Aids
Principle of Operation ...............................
184
Rear Parking Aid ..........................................
184
Front Parking Aid .........................................
186
Side Sensing System .................................
188
Active Park Assist ........................................
189
Rear View Camera ......................................
196
Cruise Control
What Is Cruise Control ..............................
199
Switching Cruise Control On and Off ........................................................................\
199
Setting the Cruise Control Speed .........
199
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Canceling the Set Speed
........................200
Resuming the Set Speed ........................
200
Cruise Control Indicators .........................
200
Using Adaptive Cruise Control ..............
200
Driving Aids
Driver Alert .....................................................
207
Lane Keeping System ...............................
208
Blind Spot Information System ..............
212
Cross Traffic Alert ........................................
214
Steering ............................................................
217
Pre-Collision Assist .....................................
217
Load Carrying
Load Limit .......................................................
221
Towing
Towing a Trailer ...........................................
226
Towing the Vehicle on Four Wheels .....
226
Driving Hints
Reduced Engine Performance ...............
227
Economical Driving .....................................
227
Breaking-In ....................................................
228
Driving Through Water ..............................
228
Floor Mats ......................................................
228
Roadside Emergencies
Roadside Assistance .................................
230
Hazard Flashers ............................................
231
Fuel Shutoff ...................................................
231
Jump Starting the Vehicle ........................
232
Collision, Damage or Fire Event ............
234
Post-Crash Alert System .........................
235
Transporting the Vehicle ..........................
236
Customer Assistance
Getting the Services You Need ..............
237
In California (U.S. Only) ...........................
238The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ....................
239
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
240
Getting Assistance Outside the U.S. and Canada .......................................................
240
Ordering Additional Owner's Literature ........................................................................\
242
Reporting Safety Defects (U.S. Only) ........................................................................\
242
Reporting Safety Defects (Canada Only) ........................................................................\
242
Fuses
Fuse Specification Chart .........................
244
Changing a Fuse .........................................
254
Maintenance
General Information ..................................
256
Opening and Closing the Hood .............
256
Under Hood Overview ...............................
257
Engine Oil Dipstick .....................................
258
Engine Oil Check .........................................
258
Oil Change Indicator Reset .....................
259
Changing the Engine Air Filter ...............
260
Engine Coolant Check ..............................
260
Automatic Transmission Fluid Check ........................................................................\
264
Brake Fluid Check .......................................
265
Changing the 12V Battery ........................
266
Adjusting the Headlamps ........................
267
Washer Fluid Check ...................................
268
Fuel Filter .......................................................
269
Checking the Wiper Blades ....................
269
Changing the Wiper Blades ....................
269
Removing a Headlamp .............................
270
Changing a Bulb ...........................................
271
Vehicle Care
General Information ...................................
275
Cleaning Products ......................................
275
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ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
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Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range.
One of the following could cause a
decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones,
battery chargers and alarm systems. If the
frequencies are jammed, you will not be
able to use your remote control. You can
lock and unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended. Note:
If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 51).
REMOTE CONTROL
Intelligent Access Key
Note: The ready to drive indicator may be
off and you may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle.
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1.
Insert the key blade into the slot on the
bottom of the handle and apply
upward pressure.
2. While maintaining upward pressure, move the cap rearward to release it.
Gently remove the key while doing so.
To install the cap: 1. Place the cap just forward of the key
cylinder.
2. Applying pressure to the cap, move it forward until it is in place. You may
hear a snap as it engages. Make sure you have properly installed the
cap by trying to move it rearward.
Replacing the Battery
Note:
Refer to local regulations when
disposing of your remote control batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. Your
remote control should operate normally.
A message appears in the information
display when the remote control battery
is low. See Information Messages (page
105).
The remote control uses one coin-type
three-volt lithium battery. 1. Push the release button and pull the
key blade out.
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2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover. 3. Insert a suitable tool, for example a
screwdriver, in the position shown and
carefully remove the battery.
4. Install a new battery with the + facing
upward.
5. Reinstall the battery cover and the key
blade.
Car Finder Press the button twice within
three seconds. The horn sounds
and the direction indicators
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding the Panic Alarm
Note: The panic alarm only operates when
the ignition is off. Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off.
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