GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
the vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 280). Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Move the transmission to park (P),
switch the engine off and apply the parking
brake. Inspect the accelerator pedal for
any interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
Brake Assist
Brake assist detects when you rapidly
brake by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal. Brake assist can reduce
stopping distances in critical situations. Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking. This lamp momentarily
illuminates when you switch the
ignition on. If the light does not
illuminate during start up, remains on or
flashes, the anti-lock braking system may
be disabled. Have the system checked by
an authorized dealer. If the anti-lock brake
system is disabled, normal braking is still
effective. If the brake warning lamp
illuminates when you release the
parking brake, have your system
checked by an authorized dealer. It also
illuminates momentarily when you switch
the ignition on to confirm the lamp is
functional. If it does not illuminate when
you switch the ignition on or begins to flash
at any time, have the system checked by
an authorized dealer.
Note: The brake warning lamp may
illuminate and stay illuminated until you
switch off your vehicle as a result of driving
at high elevation.
Regenerative Braking System
This feature is used to simulate the engine
braking of an internal combustion engine
and assist the standard brake system while
recovering some of the energy of motion
and storing it in the battery to improve fuel
economy. The standard brake system is
designed to fully stop the car if
regenerative braking is not available.
During regenerative braking, the motor is
spun as a generator to create electrical
current. This recharges the battery and
slows the vehicle. In effect, once the
accelerator pedal is released, the motor
changes from an energy user to an energy
producer.
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REDUCED ENGINE
PERFORMANCE
WARNING: If you continue to drive
your vehicle when the engine is
overheating, the engine could stop
without warning. Failure to follow this
instruction could result in the loss of
control of your vehicle.
If the engine coolant temperature gauge
needle moves to the upper limit position,
the engine is overheating. See Gauges
(page 88).
You must only drive your vehicle for a short
distance if the engine overheats. The
distance you can travel depends on
ambient temperature, vehicle load and
terrain. The engine continues to operate
with limited power for a short period of
time.
If the engine temperature continues to rise,
the fuel supply to the engine reduces. The
air conditioning switches off and the engine
cooling fan operates continually.
1. Gradually reduce your speed and stop your vehicle as soon as it is safe to do
so.
2. Immediately switch the engine off to prevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level. See
Engine
Coolant Check (page 260).
5. Have your vehicle checked as soon as possible.
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle. There are some things to keep in mind that
may improve your fuel economy:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving (When running
errands, go to the furthest destination
first and then work your way back
home).
• Close the windows for high-speed
driving.
• Drive at reasonable speeds.
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may want
to avoid doing because they reduce your
fuel economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold
mornings.
• Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly
terrain.
• Do not rest your foot on the brake
pedal while driving.
• Avoid carrying unnecessary weight.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
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4. You can attempt to start the vehicle
by pressing the brake pedal and
START/STOP, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps 1 through 4.
JUMP STARTING THE VEHICLE WARNING:
Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation. WARNING:
Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately. WARNING:
Use only adequately
sized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your
automatic transmission vehicle.
Note: Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle. Note:
Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch.
Connecting the Jumper Cables WARNING: Do not connect the end
of the second cable to the negative (-)
terminal of the battery to be jumped. A
spark may cause an explosion of the
gases that surround the battery. WARNING:
Do not use fuel lines,
engine valve covers, windshield wiper
arms, the intake manifold, or hood latch
as ground points.
Note: Your vehicle has two battery prongs
that are accessible from under the hood,
even though the actual battery is located in
the trunk. You can jump start your vehicle
the same way conventional vehicles can be
using these prongs.
Note: Do not attach the end of the positive
cable to the studs or L-shaped eyelet
located above the positive (+) terminal of
your vehicle ’s battery. High current may flow
through and cause damage to the fuses.
Note: To avoid reverse polarity connections,
make sure that you correctly identify the
positive (+) and negative (-) terminals on
both the disabled and booster vehicles
before connecting the cables.
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Negative prong (–).
A
Positive prong (+).
B Note:
In the illustration, the bottom vehicle
represents the booster vehicle.
Note: Make sure you remove the cap from
the positive prong on your vehicle before
connecting the cables. 1.
Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery.
2. Connect the other end of the positive (+) cable to the positive (+) terminal
of the booster vehicle battery.
3. Connect the negative (-) cable to the negative (-) terminal of the booster
vehicle battery.
4. Make the final connection of the negative (-) cable to an exposed metal
part of the stalled vehicle's engine,
away from the battery and the fuel
injection system, or connect the
negative (-) cable to a ground
connection point if available.
Jump Starting
1. Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
RPM, as shown in your tachometer.
2. Start the disabled vehicle.
3. Check the instrument cluster for the Ready to Drive light as the gasoline
engine may not start, but the electric
motor may be running.
4. Once you start the disabled vehicle, run
both vehicles for an additional three
minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Note: After you disconnect the jumper
cables, let the disabled vehicle sit in Ready
to Drive mode for several minutes to charge
the 12V battery. The disabled vehicle
charges the 12V battery even if the gasoline
engine may be off. The 12V battery receives
power from the high-voltage battery
instead.
Remove the jumper cables in the reverse
order that they were connected.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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Protected Component
Fuse Rating
Fuse or Relay
Number
Run/start electronic power assist steering.
10A 2
19
Adaptive cruise control.
10A 2
20
Run-start transmission switch.
15A 2
21
HEV inverter.
Not used (spare).
5A 2
22
Run-start, blind spot information system,
rear view camera, adaptive cruise control,
head-up display, shifter.
15A
2
23
PHEV Run-start transmission oil pump.
10A 2
24
Run-start anti-lock brake system.
10A 3
25
Run-start powertrain control module.
10A 3
26
Fuel door solenoid.
10A 2
27
Not used (spare).
20A 2
28
Not used (spare).
20A 2
29
Not used.
—
30
Not used.
—
31
HEV/PHEV pulse width modulated fan
relay.
—
32
Not used.
—
33
Not used.
—
34
Charger fan.
15A 2
35
HEV battery electronic control module fan.
15A 2
36
Not used.
—
37
Vacuum pump #1 relay.
—
38
Vacuum pump #2 relay.
—
39
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