2020 FORD F450 SUPER DUTY airbag off

CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING: Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See
Cleaning Leather Seats
(page 390).
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces: 1. Wipe up spilled liquid using a clean,
soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth.
4. If necessary, apply more soap and water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS
(IF
EQUIPPED)
Without King Ranch Edition
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
For cleaning and removing spots and stains
such as dye transfer, use Motorcraft
Premium Leather and Vinyl Cleaner or a
commercially available leather cleaning
product for automotive interiors.
Note: Test any cleaner or stain remover on
an inconspicuous area.
390
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Vehicle Care

If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
See Supplementary Restraints System
(page 45). Important information about
airbag deployment is in this chapter.
See Roadside Emergencies (page 320).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select: Action and Description
Menu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
493
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing SYNC™
(If Equipped)

911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: Android users need to connect the
phone to SYNC using Bluetooth. Note:
For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website
Note: Availability of SYNC AppLink enabled
Apps will vary by region.
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
To Access Using the SYNC Menu
Press the Mobile Apps button to access
the menu on-screen. Then select: Action and Description
Menu
Item
Scroll through the list of
available applications and
select a particular app.
Find
Mobile
Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
To Access Using Voice Commands
Press the voice button, then when prompted say: Action and Description
Voice Command
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
Mobile Applications
SYNC lists all of the currently available mobile apps.
List Applications
Searches your connected mobile device for SYNC-compatible mobile apps.
Find Applications
Use this command to discover the available voice commands.
Help
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3
360 Degree Camera....................................237
Advanced Camera Views................................ 237
Auxiliary Camera................................................ 239
Bed View Camera.............................................. 239
Camera Views...................................................... 237
Front Camera...................................................... 238
Keep Out Zone.................................................... 238
Side Camera........................................................ 239
4
4WD See: Four-Wheel Drive...................................... 212
A
A/C See: Climate Control......................................... 142
About This Manual...........................................9
ABS See: Brakes........................................................... 222
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 224
Accessories....................................................550
Accessories See: Replacement Parts
Recommendation............................................ 16
ACC See: Using Adaptive Cruise Control............242
Adjustable Pedals.........................................86
Adjusting the Headlamps.........................375 Horizontal Aim Adjustment........................... 376
Vertical Aim Adjustment................................. 375
Adjusting the Pedals....................................86
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................82
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................82
End of Travel Position......................................... 83
Memory Feature................................................... 83
Airbag Disposal...............................................54
Air Conditioning See: Climate Control......................................... 142Air Filter
See: Changing the Engine Air Filter -
6.2L
...................................................................... 351
See: Changing the Engine Air Filter - 6.7L Diesel
................................................................. 352
See: Changing the Engine Air Filter - 7.3L..................................................................... 354
Alarm See: Anti-Theft Alarm........................................ 78
Ambient Lighting............................................93 Adjusting the Brightness................................... 93
Switching Ambient Lighting Off..................... 93
Switching Ambient Lighting On...................... 93
Anti-Theft Alarm............................................78 Arming the Alarm................................................. 79
Disarming the Alarm........................................... 79
Using the System................................................. 79
Appendices....................................................585
Apps..................................................................532 SiriusXM Traffic and Travel Link................... 534
Using Apps on an Android Device...............533
Using Apps on an iOS Device........................ 533
Using Mobile Navigation on an Android Device................................................................ 533
At a Glance.......................................................20
Audible Warnings and Indicators
..............111
Headlamps On Warning Chime...................... 111
Key in Ignition Warning Chime......................... 111
Keyless Warning Alert......................................... 111
Parking Brake On Warning Chime.................. 111
Audio Control
..................................................84
You can operate the following functions
with the control:.............................................. 84
Audio System
................................................478
General Information......................................... 478
Audio Unit - Vehicles With: AM/FM/ Touchscreen Display/SYNC 3..............478
Adjusting the Volume....................................... 479
Changing Radio Stations................................ 479
Selecting the Audio Modes............................ 479
Setting a Memory Preset................................ 479
Switching the Audio Unit On and Off........479
Using Seek, Fast Forward and Reverse............................................................. 479
Audio Unit - Vehicles With: SYNC........480 Accessing the Apps Menu............................. 480
Accessing the Clock Settings....................... 480
Accessing the Media Source Menu............480
615
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Connecting the Vehicle to a Mobile
Network........................................................474
Enabling the Modem Using FordPass........................................................... 474
Enabling the Modem Using the Touchscreen.................................................... 474
What Is the Modem.......................................... 474
Coolant Check See: Engine Coolant Check - 6.2L...............358
See: Engine Coolant Check - 6.7L
Diesel................................................................. 362
See: Engine Coolant Check - 7.3L................365
Crash Sensors and Airbag Indicator........53
Creating a MyKey............................................63
Programming or Changing Configurable
Settings............................................................... 63
Creating a Vehicle Wi-Fi Hotspot...........477 Connecting a Device to the Wi-Fi
Hotspot............................................................. 477
Finding the Wi-Fi Hotspot Name and Password.......................................................... 477
Cross Traffic Alert
........................................258
Cross Traffic Alert Behavior When Trailer
is Attached...................................................... 260
Cross Traffic Alert Indicator........................... 260
Cross Traffic Alert Information Messages......................................................... 260
Cross Traffic Alert System Limitations...................................................... 259
Cross Traffic Alert System Sensors............259
Switching the System On and Off..............260
Using Cross Traffic Alert................................. 258
Cruise Control................................................241
Cruise Control Indicators..........................242
Cruise Control - Vehicles With: Adaptive Cruise Control
...............................................85
Cruise Control - Vehicles With: Cruise Control............................................................84
Customer Assistance
..................................327
D
Data Recording.................................................12 Comfort, Convenience and Entertainment
Data....................................................................... 14
Event Data................................................................ 13
Service Data............................................................ 13
Services That Third Parties Provide...............14 Services That We Provide..................................
14
Vehicles With a Modem...................................... 14
Vehicles With an Emergency Call System.................................................................. 15
Vehicles With SYNC............................................. 15
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps.............................................................90
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).............91
Declaration of Conformity
........................613
Declaration of Conformity - Vehicles With: SYNC 3
...............................................613
Radio Frequency Statement.......................... 613
Diesel Particulate Filter.............................202 Oxidation Catalytic Converter and Diesel
Particulate Filter System........................... 202
Regeneration....................................................... 202
Digital Radio
..................................................482
HD Radio Reception and Station
Troubleshooting............................................ 483
Direction Indicators.......................................92
Doors and Locks.............................................66
Draining the Fuel Filter Water Trap - 6.7L Diesel
.............................................................355
Draining the Diesel Fuel Conditioner
Module.............................................................. 356
Filter Location..................................................... 356
Drive Control
..................................................267
Selectable Drive Modes................................... 267
Driver Alert.....................................................249 Using Driver Alert............................................... 249
Driver and Passenger Airbags...................46 Children and Airbags............................................ 51
Passenger Airbag On and Off Switch .........46
Proper Driver and Front Passenger Seating Adjustment....................................................... 50
Driving Aids
....................................................249
Driving Hints....................................................312
Driving Through Water
................................315
For Vehicles without Tremor Off-Road
Package............................................................. 315
For Vehicles with Tremor Off-Road Package............................................................. 316
619
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Transmission Fluid Temperature
Gauge................................................................ 106
Turbo Boost Gauge........................................... 106
Type 1 and 2.......................................................... 104
Type 3..................................................................... 105
Gearbox See: Transmission.............................................. 207
General Information on Radio Frequencies...................................................55
Intelligent Access................................................. 55
General Maintenance Information........557 Multi-Point Inspection.................................... 560
Owner Checks and Services......................... 558
Protecting Your Investment........................... 557
Why Maintain Your Vehicle?.......................... 557
Why Maintain Your Vehicle at Your Dealership?..................................................... 557
Getting Assistance Outside the U.S. and Canada.........................................................330
Getting the Services You Need...............327 Away From Home.............................................. 327
Global Opening..............................................98 Opening the Windows....................................... 98
H
Handbrake See: Parking Brake............................................. 224
Hazard Flashers.............................................321
HDC See: Using Hill Descent Control.....................231
Headlamp Adjusting See: Adjusting the Headlamps..................... 375
Headrest See: Head Restraints........................................ 150
Head Restraints............................................150 Adjusting the Head Restraint.......................... 151
Heated Exterior Mirrors...............................147
Heated Rear Window
..................................147
Heated Seats.................................................159
Rear Heated Seats............................................. 159
Heated Steering Wheel...............................85
Heated Windshield
.......................................147
Windshield Wiper De-Icer................................ 147
Heating See: Climate Control......................................... 142
Hill Start Assist.............................................224 Switching the System On and Off...............225 Using Hill Start Assist.......................................
225
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control
................................145
Defogging the Side Windows in Cold
Weather............................................................. 146
General Hints....................................................... 145
Quickly Cooling the Interior............................ 146
Quickly Heating the Interior............................ 145
Recommended Settings for Cooling..........146
Recommended Settings for Heating..........146
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control...........................................................146
Defogging the Side Windows in Cold Weather............................................................. 147
General Hints....................................................... 146
Quickly Cooling the Interior............................ 146
Quickly Heating the Interior............................ 146
Recommended Settings for Cooling..........146
Recommended Settings for Heating..........146
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures.................................................. 147
Hints on Driving With Anti-Lock Brakes............................................................224
Hood Lock See: Opening and Closing the Hood..........342
Horn....................................................................85
How Does the Rear Occupant Alert System Work................................................161
I
Ignition Switch................................................174
In California (U.S. Only)............................328
Information Display Control......................85
Information Displays
.....................................112
General Information............................................ 112
Information Messages................................123 4WD........................................................................\
140
Active Park............................................................. 123
Adaptive Cruise Control................................... 124
Adaptive Steering............................................... 125
AdvanceTrac and Traction Control..............125
Airbag...................................................................... 126
Alarm and Security............................................ 126
Automatic Engine Shutdown......................... 126
622
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Index

Snow Plowing................................................316
Engine temperature while plowing..............318
Installing the Snowplow.................................. 316
Operating the Vehicle with the Snowplow Attached............................................................ 317
Snowplowing with your Airbag Equipped Vehicle................................................................ 317
Transmission operation while plowing.............................................................. 318
Spare Wheel See: Changing a Road Wheel........................ 422
Special Notices.................................................17 New Vehicle Limited Warranty......................... 17
Notice to Owners of Pickup Trucks and Utility Type Vehicles......................................... 17
On Board Diagnostics Data Link Connector............................................................ 17
Special Instructions.............................................. 17
Using Your Vehicle as an Ambulance............18
Using Your Vehicle With a Snowplow...........18
Special Operating Conditions Scheduled Maintenance..............................................566
Diesel Engine...................................................... 569
Exceptions............................................................ 574
Gasoline Engine................................................. 566
Speed Control See: Cruise Control............................................. 241
Spot Lamps
......................................................92
Spring U-Bolt Check - F-600.................383 U-bolt Nut Torque............................................. 384
Stability Control
............................................227
Principle of Operation....................................... 227
Starter Switch See: Ignition Switch............................................ 174
Starting a Diesel Engine - 6.7L Diesel...............................................................177
Automatic Engine Shutdown......................... 179
Cold Weather Operation.................................. 179
Cold Weather Starting...................................... 179
Diesel Engine Fast Start Glow Plug System............................................................... 178
Vehicles with an Ignition Key.......................... 178
Vehicles with Keyless Start............................. 178
Starting a Gasoline Engine - 6.2L/ 7.3L...................................................................175
Automatic Engine Shutdown......................... 176
Cold Weather Starting (Flexible Fuel Vehicles Only).................................................. 177Failure to Start.....................................................
176
Guarding Against Exhaust Fumes.................177
Important Ventilating Information................177
Stopping the Engine When Your Vehicle is Moving................................................................ 176
Stopping the Engine When Your Vehicle is Stationary......................................................... 176
Vehicles with an Ignition Key.......................... 175
Vehicles with Keyless Start............................. 176
Starting and Stopping the Engine..........174 General Information........................................... 174
Steering............................................................261 Adaptive Learning............................................. 262
Adaptive Steering.............................................. 262
Electronic Torque Overlay Steering.............261
Hydraulic Power Steering................................ 261
Steering Wheel...............................................82
Storage Compartments
..............................171
Sunroof See: Moonroof..................................................... 102
Sun Visors
........................................................102
Illuminated Vanity Mirror................................. 102
Supplementary Restraints System.........45 Principle of Operation........................................ 45
Switching Automatic High Beam Control On and Off
.....................................................95
Activating the Automatic High Beam
Control................................................................ 95
Switching Cruise Control On and Off....................................................................241
Switching Cruise Control Off.......................... 241
Switching Cruise Control On.......................... 241
Switching Off the Engine - 6.7L Diesel..............................................................182
Switching Rear Occupant Alert System On and Off - Vehicles With: SYNC
3
........................................................................\
161
Switching Rear Occupant Alert System On and Off - Vehicles With: SYNC.......161
Switching Trail Control On and Off..................................................................230
Symbols Glossary
...........................................10
SYNC™ 3........................................................505
General Information......................................... 505
SYNC™ 3 Troubleshooting......................537 Additional Information and
Assistance....................................................... 549
Apps....................................................................... 544
627
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VIN
See: Vehicle Identification Number............439
Voice Control...................................................84
W
Warning Lamps and Indicators
...............107
Adaptive Cruise Control................................... 107
Adaptive Steering............................................... 107
Anti-Lock Braking System............................... 107
Automatic High Beam...................................... 107
Battery.................................................................... 108
Blind Spot Monitor............................................ 108
Brake System Warning Lamp........................ 108
Check 4X4............................................................ 108
Check Fuel Cap................................................... 108
Cruise Control...................................................... 108
Diesel Engine Brake........................................... 108
Diesel Exhaust Fluid.......................................... 108
Direction Indicator............................................. 109
Door Ajar................................................................ 109
Electronic Locking Differential...................... 109
Engine Coolant Temperature........................ 109
Engine Oil.............................................................. 109
Fasten Seatbelt.................................................. 109
Four-Wheel Drive Indicators............................. 111
Front Airbag......................................................... 109
Front Fog Lamps................................................ 109
High Beam............................................................ 109
Hill Descent.......................................................... 109
Low Fuel Level..................................................... 109
Low Tire Pressure Warning............................. 109
Powertrain Malfunction/Reduced Power/Electronic Throttle Control..........110
Service Engine Soon........................................... 110
Stability Control................................................... 110
Stability Control Off........................................... 110
Tailgate Ajar........................................................... 110
Transmission Tow/Haul.................................... 110
Wait To Start......................................................... 110
Water In Fuel......................................................... 110
Warning Triangle
...........................................321
Washer Fluid Check....................................376
Washers See: Cleaning the Exterior.............................. 385
See: Wipers and Washers................................. 87
Waxing.............................................................387 What Is Automatic High Beam
Control............................................................95
What Is Cruise Control................................241
What Is the Cabin Air Filter.......................149
What is the Rear Occupant Alert System
............................................................161
What Is Trail Control...................................230
Wheel Nuts See: Changing a Road Wheel........................ 422
Wheels and Tires.........................................395 General Information......................................... 395
Technical Specifications.................................. 431
Windows and Mirrors....................................97
Windshield Washers
.....................................88
Windshield Wipers.........................................87
Speed Dependent Wipers................................. 87
Wiper Blades See: Checking the Wiper Blades.................. 376
Wipers and Washers.....................................87
Wireless Accessory Charging
...................168
630
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Index