
Possible Cause and Solution
Symptom
You are using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do
not save. A different personal profile is active.
Another user changed the settings for the wrong personal
profile.
You did not create a personal profile.
My profile will not recall. Personal Profiles is turned off.
The profile you requested is already active.
You did not link the memory button you are using to a
profile.
You did not link the remote control you are using to a
profile.
You are using the wrong remote control.
You are pressing a button other than the unlock or remote
start on a linked remote control.
You deleted the personal profile.
You switched the personal profiles off.
My preset positions recall,
but my profile does not.
The vehicle is in motion.
My profile recalls but my
preset positions do not. The preset positions are the same as the guest or previ-
ously active profile.
Unlink and relink your remote control in the Personal
Profiles menu. You may need to see your authorized dealer.
I lost a remote control.
You erased and reprogrammed the remote controls. This
could happen if you let a dealership add a new remote
control to replace a lost one.
I lost all profiles.
Someone performed a master reset without your know-
ledge.
548
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing SYNC™ 3 (If Equipped)

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
555
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Ford Protect

Check Every Month
Air filter restriction gauge. 1
Engine oil level.
Function of all interior and exterior lights.
Tires including the spare for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary or if indicated by the information display. 1
Holes and slots in the tail pipe to make sure they are functional and clear of debris. 1
1 Diesel vehicles only. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and safety belt for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
559
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Scheduled Maintenance

3
360 Degree Camera....................................237
Advanced Camera Views................................ 237
Auxiliary Camera................................................ 239
Bed View Camera.............................................. 239
Camera Views...................................................... 237
Front Camera...................................................... 238
Keep Out Zone.................................................... 238
Side Camera........................................................ 239
4
4WD See: Four-Wheel Drive...................................... 212
A
A/C See: Climate Control......................................... 142
About This Manual...........................................9
ABS See: Brakes........................................................... 222
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 224
Accessories....................................................550
Accessories See: Replacement Parts
Recommendation............................................ 16
ACC See: Using Adaptive Cruise Control............242
Adjustable Pedals.........................................86
Adjusting the Headlamps.........................375 Horizontal Aim Adjustment........................... 376
Vertical Aim Adjustment................................. 375
Adjusting the Pedals....................................86
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................82
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................82
End of Travel Position......................................... 83
Memory Feature................................................... 83
Airbag Disposal...............................................54
Air Conditioning See: Climate Control......................................... 142Air Filter
See: Changing the Engine Air Filter -
6.2L
...................................................................... 351
See: Changing the Engine Air Filter - 6.7L Diesel
................................................................. 352
See: Changing the Engine Air Filter - 7.3L..................................................................... 354
Alarm See: Anti-Theft Alarm........................................ 78
Ambient Lighting............................................93 Adjusting the Brightness................................... 93
Switching Ambient Lighting Off..................... 93
Switching Ambient Lighting On...................... 93
Anti-Theft Alarm............................................78 Arming the Alarm................................................. 79
Disarming the Alarm........................................... 79
Using the System................................................. 79
Appendices....................................................585
Apps..................................................................532 SiriusXM Traffic and Travel Link................... 534
Using Apps on an Android Device...............533
Using Apps on an iOS Device........................ 533
Using Mobile Navigation on an Android Device................................................................ 533
At a Glance.......................................................20
Audible Warnings and Indicators
..............111
Headlamps On Warning Chime...................... 111
Key in Ignition Warning Chime......................... 111
Keyless Warning Alert......................................... 111
Parking Brake On Warning Chime.................. 111
Audio Control
..................................................84
You can operate the following functions
with the control:.............................................. 84
Audio System
................................................478
General Information......................................... 478
Audio Unit - Vehicles With: AM/FM/ Touchscreen Display/SYNC 3..............478
Adjusting the Volume....................................... 479
Changing Radio Stations................................ 479
Selecting the Audio Modes............................ 479
Setting a Memory Preset................................ 479
Switching the Audio Unit On and Off........479
Using Seek, Fast Forward and Reverse............................................................. 479
Audio Unit - Vehicles With: SYNC........480 Accessing the Apps Menu............................. 480
Accessing the Clock Settings....................... 480
Accessing the Media Source Menu............480
615
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Index

Accessing the Phone Features....................
480
Accessing the Settings Menu....................... 480
Accessing the Sound Settings..................... 480
Adjusting the Volume....................................... 481
Changing Radio Stations................................. 481
Listening to the Radio....................................... 481
Playing or Pausing Media................................ 481
Switching Radio Text On and Off.................481
Switching Repeat Mode On and Off...........481
Switching Shuffle Mode On and Off...........481
Switching the Audio Unit On and Off.........481
Switching the Display On and Off...............481
Using Seek, Fast Forward and Reverse............................................................. 482
Using the Display Control............................... 482
Using the Number Block................................. 482
Autolamps........................................................90 Windshield Wiper Activated
Headlamps........................................................ 90
Automatic Climate Control.......................143 Directing the Airflow.......................................... 143
Setting the Blower Motor Speed.................. 144
Setting the Temperature................................. 144
Switching Auto Mode On and Off................144
Switching Dual Zone Mode On and Off....................................................................... 144
Switching Maximum Air Conditioning On and Off.............................................................. 144
Switching Maximum Defrost On and Off....................................................................... 144
Switching Recirculated Air On and Off........................................................................\
145
Switching the Air Conditioning On and Off....................................................................... 144
Switching the Climate Control On and Off....................................................................... 144
Automatic High Beam Control.................95
Automatic High Beam Control Indicators.......................................................95
Automatic Transmission...........................207
Brake-Shift Interlock........................................ 209
For F350, F450, F550 and F600 Chassis Cab Vehicles................................................... 209
If Your Vehicle Gets Stuck in Mud or Snow.................................................................... 211
Understanding the Shift Positions of Your Automatic Transmission............................ 207Understanding Your SelectShift
Automatic ™ Transmission....................... 208
Automatic Transmission Fluid Check
.............................................................370
Autowipers........................................................87
Auxiliary Power Points
................................167
400 Watt AC Power Point............................... 167
DC Power Point.................................................... 167
Locations............................................................... 168
Auxiliary Switches
........................................551
Upfitter Interface Module............................... 554
B
Battery See: Changing the 12V Battery...................... 373
Bed Extender....................................................73 Grocery mode........................................................ 75
Tailgate mode........................................................ 74
Bed Ramps.....................................................274 Installing the Ramp Holder............................ 276
Stowing the Bed Ramp.................................... 276
Using the Bed Ramp......................................... 275
Blind Spot Information System..............253 Blind Spot Information System with Trailer
Tow..................................................................... 255
Switching the System Off and On...............257
System Errors....................................................... 257
Using the System............................................... 254
BLIS See: Blind Spot Information System..........253
Bonnet Lock See: Opening and Closing the Hood..........342
Booster Seats..................................................33 Types of Booster Seats...................................... 34
Brake Fluid Check.........................................371 Brake Fluid Service Interval............................ 372
Brakes...............................................................222 General Information.......................................... 222
Breaking-In......................................................315
Bulb Specification Chart
............................471
C
Canceling the Set Speed..........................230
Capacities and Specifications - 6.2L.................................................................441
Air Conditioning System.................................. 441
616
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Index

Alternative Engine Oil for Extremely Cold
Climates........................................................... 444
Automatic Transmission-Six Speed..........442
Automatic Transmission-Ten Speed.........442
Engine Coolant................................................... 443
Engine Oil............................................................. 443
Front Axle............................................................. 448
Fuel Tank.............................................................. 445
Grease.................................................................... 445
Hydraulic Brake System.................................. 446
Locks....................................................................... 447
Power Steering System.................................. 446
Rear Axle - 10.5.................................................. 448
Rear Axle - 11.8 ................................................... 449
Transfer Case....................................................... 447
Washer Reservoir.............................................. 449
Capacities and Specifications - 6.7L Diesel............................................................450
Air Conditioning System................................. 450
Alternative Engine Oil for Biodiesel Fuel Blends (B20 max)........................................ 454
Alternative Engine Oil for Extremely Cold Climates........................................................... 454
Alternative Engine Oil for Severe Duty Service.............................................................. 455
Automatic Transmission.................................. 451
Diesel Exhaust Fluid (DEF) Tank.................456
Engine Coolant................................................... 452
Engine Oil.............................................................. 452
Front Axle............................................................. 459
Fuel Tank.............................................................. 455
Grease .................................................................... 456
Hydraulic Brake System.................................. 457
Locks...................................................................... 458
Power Steering System................................... 457
Rear Axle - 10.5................................................... 459
Rear Axle - 10.8.................................................. 460
Rear Axle - 11.8 .................................................. 460
Transfer Case...................................................... 458
Washer Reservoir................................................ 461
Capacities and Specifications - 7.3L..................................................................461
Air Conditioning System................................. 462
Alternative Engine Oil for Extremely Cold Climates ........................................................... 464
Automatic Transmission................................ 462
Engine Coolant................................................... 463
Engine Oil............................................................. 463Front Axle.............................................................
468
Fuel Tank.............................................................. 465
Grease .................................................................... 465
Hydraulic Brake System................................. 466
Locks....................................................................... 467
Power Steering System.................................. 466
Rear Axle - 10.5.................................................. 468
Rear Axle - 10.8.................................................. 469
Rear Axle - 11.8 (With HD Tow Option)............................................................. 469
Rear Axle - 11.8 (Without HD Tow Option)............................................................. 470
Transfer Case...................................................... 467
Washer Reservoir................................................ 471
Capacities and Specifications................433
Cargo Lamps...................................................93
Car Wash See: Cleaning the Exterior.............................. 385
Catalytic Converter
......................................195
On-Board Diagnostics (OBD-II)................... 196
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 197
Center Console
................................................171
Changing a Bulb............................................377 Cargo Lamp and Central High Mounted
Brake Lamp Bulbs........................................ 379
Fog Lamp Bulbs................................................. 378
Front Park and Direction Indicator Lamp Bulbs................................................................... 377
Headlamp Bulbs................................................. 377
LED Lamps.......................................................... 380
License Plate Lamp Bulb............................... 380
Rear Lamps, Brake Lamps, Rear Direction Indicator and Reversing Lamp
Bulbs.................................................................. 378
Changing a Fuse..........................................340 Fuses...................................................................... 340
Changing a Road Wheel...........................422 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 422
Location of the Spare Tire and Tools.........423
Stowing the Flat Tire or Spare Tire.............430
Tire Change Procedure.................................... 423
Changing the 12V Battery..........................373 Battery Management System....................... 374
Changing the Engine Air Filter - 6.2L..................................................................351
617
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Index

Changing the Engine Air Filter - 6.7L
Diesel.............................................................352
Air Filter Restriction Gauge............................ 353
Changing the Engine Air Filter - 7.3L.................................................................354
Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel...................................380
Diesel Fuel Conditioner Module Filter.................................................................. 380
Engine-mounted Fuel Filter........................... 383
Changing the Engine Oil and Oil Filter...............................................................350
Engine lubrication for severe service operation......................................................... 350
Changing the Vehicle Wi-Fi Hotspot Name or Password...................................477
Changing the Wiper Blades.....................376
Checking MyKey System Status..............64 MyKey Distance.................................................... 64
Number of Admin Keys...................................... 64
Number of MyKeys.............................................. 64
Checking the Wiper Blades......................376
Child Restraint and Seatbelt Maintenance.................................................44
Child Restraint Positioning.........................35
Child Safety
......................................................22
General Information............................................ 22
Child Safety Locks..........................................37 Left-Hand Side...................................................... 37
Right-Hand Side................................................... 37
Cleaning Leather Seats.............................390 With King Ranch Edition.................................. 391
Without King Ranch Edition.......................... 390
Cleaning Products.......................................385 Materials............................................................... 385
Cleaning the Engine....................................387
Cleaning the Exhaust - 6.7L Diesel........387
Cleaning the Exterior..................................385 Cleaning the Headlamps................................ 386
Exterior Chrome Parts..................................... 386
Exterior Plastic Parts........................................ 386
Stripes or Graphics........................................... 386
Underbody........................................................... 386
Under Hood......................................................... 386
Cleaning the Instrument Panel and Instrument Cluster Lens........................390
Cleaning the Interior...................................388 Cleaning the Wheels..................................392
Cleaning the Windows and Wiper
Blades
...........................................................388
Clearing All MyKeys.......................................64
Climate............................................................523 Accessing Rear Climate Controls................525
Accessing the Climate Control Menu.........523
Directing the Airflow......................................... 523
Rear Climate Control Lock Indicator..........525
Setting the Blower Motor Speed.................523
Setting the Temperature................................. 523
Switching Auto Mode On and Off...............523
Switching Dual Zone Mode On and Off....................................................................... 524
Switching Maximum Air Conditioning On and Off.............................................................. 524
Switching Maximum Defrost On and Off....................................................................... 524
Switching Rear Auto Mode On and Off....................................................................... 525
Switching Recirculated Air On and Off....................................................................... 525
Switching the Air Conditioning On and Off....................................................................... 523
Switching the Climate Controlled Seats On and Off.............................................................. 524
Switching the Climate Control On and Off....................................................................... 524
Switching the Heated Exterior Mirrors On and Off.............................................................. 524
Switching the Heated Rear Window On and Off....................................................................... 524
Switching the Heated Seats On and Off....................................................................... 524
Switching the Heated Steering Wheel On and Off.............................................................. 524
Switching the Heated Windshield On and Off....................................................................... 524
Switching the Rear Climate Controlled Seats On and Off.......................................... 525
Switching the Rear Heated Seats On and Off....................................................................... 525
Switching the Rear Ventilated Seats On and Off.............................................................. 525
Switching the Ventilated Seats On and Off....................................................................... 525
Climate Control
.............................................142
618
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Index

Connecting the Vehicle to a Mobile
Network........................................................474
Enabling the Modem Using FordPass........................................................... 474
Enabling the Modem Using the Touchscreen.................................................... 474
What Is the Modem.......................................... 474
Coolant Check See: Engine Coolant Check - 6.2L...............358
See: Engine Coolant Check - 6.7L
Diesel................................................................. 362
See: Engine Coolant Check - 7.3L................365
Crash Sensors and Airbag Indicator........53
Creating a MyKey............................................63
Programming or Changing Configurable
Settings............................................................... 63
Creating a Vehicle Wi-Fi Hotspot...........477 Connecting a Device to the Wi-Fi
Hotspot............................................................. 477
Finding the Wi-Fi Hotspot Name and Password.......................................................... 477
Cross Traffic Alert
........................................258
Cross Traffic Alert Behavior When Trailer
is Attached...................................................... 260
Cross Traffic Alert Indicator........................... 260
Cross Traffic Alert Information Messages......................................................... 260
Cross Traffic Alert System Limitations...................................................... 259
Cross Traffic Alert System Sensors............259
Switching the System On and Off..............260
Using Cross Traffic Alert................................. 258
Cruise Control................................................241
Cruise Control Indicators..........................242
Cruise Control - Vehicles With: Adaptive Cruise Control
...............................................85
Cruise Control - Vehicles With: Cruise Control............................................................84
Customer Assistance
..................................327
D
Data Recording.................................................12 Comfort, Convenience and Entertainment
Data....................................................................... 14
Event Data................................................................ 13
Service Data............................................................ 13
Services That Third Parties Provide...............14 Services That We Provide..................................
14
Vehicles With a Modem...................................... 14
Vehicles With an Emergency Call System.................................................................. 15
Vehicles With SYNC............................................. 15
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps.............................................................90
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).............91
Declaration of Conformity
........................613
Declaration of Conformity - Vehicles With: SYNC 3
...............................................613
Radio Frequency Statement.......................... 613
Diesel Particulate Filter.............................202 Oxidation Catalytic Converter and Diesel
Particulate Filter System........................... 202
Regeneration....................................................... 202
Digital Radio
..................................................482
HD Radio Reception and Station
Troubleshooting............................................ 483
Direction Indicators.......................................92
Doors and Locks.............................................66
Draining the Fuel Filter Water Trap - 6.7L Diesel
.............................................................355
Draining the Diesel Fuel Conditioner
Module.............................................................. 356
Filter Location..................................................... 356
Drive Control
..................................................267
Selectable Drive Modes................................... 267
Driver Alert.....................................................249 Using Driver Alert............................................... 249
Driver and Passenger Airbags...................46 Children and Airbags............................................ 51
Passenger Airbag On and Off Switch .........46
Proper Driver and Front Passenger Seating Adjustment....................................................... 50
Driving Aids
....................................................249
Driving Hints....................................................312
Driving Through Water
................................315
For Vehicles without Tremor Off-Road
Package............................................................. 315
For Vehicles with Tremor Off-Road Package............................................................. 316
619
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Index