2020 FORD F250 SUPER DUTY maintenance

Introduction
About This Manual
..........................................9
Symbols Glossary ..........................................
10
Data Recording ................................................
12
Perchlorate .......................................................
16
Ford Credit ........................................................
16
Replacement Parts Recommendation ........................................................................\
...
16
Special Notices ................................................
17
Mobile Communications Equipment ........................................................................\
...
18
Export Unique Options ................................
18
Environment
Protecting the Environment .......................
19
At a Glance
Instrument Panel ..........................................
20
Child Safety
General Information .....................................
22
Installing Child Restraints ..........................
24
Booster Seats .................................................
33
Child Restraint Positioning ........................
35
Child Safety Locks .........................................
37
Seatbelts
Principle of Operation .................................
38
Fastening the Seatbelts .............................
39
Seatbelt Height Adjustment .....................
42
Seatbelt Warning Lamp and Indicator Chime ............................................................
42
Seatbelt Reminder .......................................
43
Child Restraint and Seatbelt Maintenance ...............................................
44
Seatbelt Extensions .....................................
44
Supplementary Restraints System
Principle of Operation .................................
45Driver and Passenger Airbags
..................
46
Side Airbags .....................................................
51
Safety Canopy ™............................................
52
Crash Sensors and Airbag Indicator .......
53
Airbag Disposal ..............................................
54
Keys and Remote Controls
General Information on Radio Frequencies .................................................
55
Remote Control .............................................
55
Replacing a Lost Key or Remote Control ........................................................................\
...
61
MyKey ™
Principle of Operation .................................
62
Creating a MyKey ..........................................
63
Clearing All MyKeys ......................................
64
Checking MyKey System Status .............
64
Using MyKey With Remote Start Systems ........................................................
64
MyKey – Troubleshooting ..........................
64
Doors and Locks
Locking and Unlocking ...............................
66
Keyless Entry ..................................................
69
Tailgate
Tailgate Lock .....................................................
71
Electronic Tailgate ..........................................
71
Removing the Tailgate .................................
72
Tailgate Step ....................................................
72
Bed Extender ...................................................
73
Security
Passive Anti-Theft System ........................
76
Anti-Theft Alarm ...........................................
78
Power Running Boards
Using Power Running Boards ..................
80
1
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Table of Contents

Driving Through Water
...............................315
Snow Plowing ...............................................
316
Floor Mats ......................................................
318
Roadside Emergencies
Roadside Assistance .................................
320
Hazard Flashers ............................................
321
Fire Extinguisher ...........................................
321
Warning Triangle ..........................................
321
Fuel Shutoff ...................................................
321
Jump Starting the Vehicle ........................
322
Post-Crash Alert System .........................
324
Transporting the Vehicle ..........................
324
Towing Points ...............................................
325
Customer Assistance
Getting the Services You Need ..............
327
In California (U.S. Only) ...........................
328
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
329
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
330
Getting Assistance Outside the U.S. and Canada .......................................................
330
Ordering Additional Owner's Literature ........................................................................\
332
Reporting Safety Defects (U.S. Only) ........................................................................\
332
Reporting Safety Defects (Canada Only) ........................................................................\
332
Fuses
Fuse Specification Chart .........................
334
Changing a Fuse .........................................
340
Maintenance
General Information ..................................
342
Opening and Closing the Hood .............
342
Under Hood Overview - 6.2L ..................
343
Under Hood Overview - 6.7L Diesel .....
344
Under Hood Overview - 7.3L ...................
345Engine Oil Dipstick - 6.2L
........................
346
Engine Oil Dipstick - 6.7L Diesel ...........
346
Engine Oil Dipstick - 7.3L .........................
346
Engine Oil Check - 6.2L ............................
346
Engine Oil Check - 6.7L Diesel ................
347
Engine Oil Check - 7.3L .............................
348
Changing the Engine Oil and Oil Filter ........................................................................\
350
Oil Change Indicator Reset .....................
350
Changing the Engine Air Filter - 6.2L ........................................................................\
.
351
Changing the Engine Air Filter - 6.7L Diesel ...........................................................
352
Changing the Engine Air Filter - 7.3L .....
354
Draining the Fuel Filter Water Trap - 6.7L Diesel ..........................................................
355
Engine Coolant Check - 6.2L ..................
358
Engine Coolant Check - 6.7L Diesel ......
362
Engine Coolant Check - 7.3L ..................
365
Automatic Transmission Fluid Check ........................................................................\
370
Transfer Case Fluid Check ........................
371
Brake Fluid Check .........................................
371
Power Steering Fluid Check ....................
372
Changing the 12V Battery .........................
373
Adjusting the Headlamps ........................
375
Washer Fluid Check ...................................
376
Fuel Filter - 6.2L ...........................................
376
Checking the Wiper Blades .....................
376
Changing the Wiper Blades ....................
376
Changing a Bulb ...........................................
377
Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel ................................
380
Spring U-Bolt Check - F-600 ................
383
Vehicle Care
General Information ..................................
385
Cleaning Products ......................................
385
Cleaning the Exterior .................................
385
Waxing ............................................................
387
5
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Table of Contents

Accessories
Accessories
...................................................550
Auxiliary Switches .......................................
551
Ford Protect
Ford Protect ..................................................
555
Scheduled Maintenance
General Maintenance Information .......
557
Normal Scheduled Maintenance .........
560
Special Operating Conditions Scheduled Maintenance ............................................
566
Scheduled Maintenance Record ...........
575
Appendices
Electromagnetic Compatibility .............
585
End User License Agreement ................
588
Declaration of Conformity .......................
613
Declaration of Conformity - Vehicles With: SYNC 3 .............................................
613
7
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Table of Contents

Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information. Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
12
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing IntroductionE270850 E167012 E138639 E163957 E272858 E270969

details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note:
You cannot deactivate emergency
call systems that are required by law.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to the online Account Manager tool,
visit www.ford.com/finance. REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual.
Genuine Ford and Motorcraft parts meet
or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents happen sometimes.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty.
16
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Introduction

4. While the seatbelt warning light is on,
buckle then unbuckle the seatbelt.
After Step 4, the seatbelt warning light
flashes for confirmation.
• This will switch the feature off if it is
currently on.
• This will switch the feature on if it is
currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
restraint seatbelts to make sure there are
no nicks, tears or cuts. Replace if
necessary. All vehicle seatbelt assemblies,
including retractors, buckles, front seatbelt
buckle assemblies, buckle support
assemblies (slide bar-if equipped),
shoulder belt height adjusters (if
equipped), shoulder belt guide on seat
backrest (if equipped), child safety seat
LATCH and tether anchors, and attaching
hardware, should be inspected after a
crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
inspected and replaced if either damage
or improper operation is noted.
Properly care for seatbelts. See Vehicle
Care (page 385). SEATBELT EXTENSIONS WARNING:
Persons who fit into
the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash. WARNING:
Only use extensions
provided free of charge by our dealers.
The dealer will provide an extension
designed specifically for this vehicle,
model year and seating position. The use
of an extension intended for another
vehicle, model year or seating position
may not offer you the full protection of
your vehicle's seatbelt restraint system. WARNING:
Never use seatbelt
extensions to install child restraints. WARNING:
Do not use a seatbelt
extension with an inflatable seatbelt. WARNING:
Do not use extensions
to change the way the seatbelt fits
across the torso, over the lap or to make
the seatbelt buckle easier to reach.
If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
our dealers. Only use our seatbelt
extensions made by the original equipment
seatbelt manufacturer with our seatbelts.
Ask your authorized dealer if your extension
is compatible with your vehicle restraint
system.
44
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Seatbelts

particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury. WARNING:
Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death. The driver and front passenger airbags
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules. · Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator
(page 53).
Passenger Airbag On and Off
Switch
(If Equipped) WARNING:
Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death. WARNING:
The front passenger
airbag is not designed to offer protection
to an occupant in the center seating
position. WARNING:
Your vehicle may have
an airbag deactivation switch. Before
driving, always look at the switch to
make sure it is in the appropriate
position. Failure to put the switch in the
proper position can increase the risk of
serious injury or death in a crash. The front passenger airbag on and off
switch has indicators that illuminate,
indicating that the front passenger frontal
airbag is either on or off. The indicators are
near the center of the instrument panel.
Note:
The OFF and ON indicators illuminate
for a short period of time when you switch
the ignition on to confirm it is functional.
46
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Supplementary Restraints SystemE151127 E67017 E181984

The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after you
switch the ignition on.
• The readiness light either flashes or
stays lit.
• You hear a series of five beeps. The
tone pattern repeats periodically until
the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, belt usage)
were not appropriate to activate these
safety devices.
• The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts unless the crash causes
sufficient frontal deceleration).
• The design of the seatbelt
pretensioners is to activate in frontal,
near-frontal and side crashes, and in
rollovers. •
The design of the side airbags is to
inflate in certain side impact crashes.
Side airbags may activate in other
types of crashes if the vehicle
experiences sufficient sideways motion
or deformation.
• The design of the Safety Canopy is to
inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if the vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
54
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Supplementary Restraints SystemE67017