2020 FORD F250 SUPER DUTY ignition

GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.
Note: You can switch the system on and
use it for up to an hour without switching
the ignition on.
Note: You can use the system after you
switch the ignition off for up to 10 minutes
or until you open a door.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h). Using the Touchscreen
Status bar.
A
Home screen.
B
Clock. See Settings (page 535).
C
Outside air temperature.
D
Feature bar.
E
Status Bar Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing SYNC™ 3
(If Equipped)E293823

Troubleshooting Tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal\b
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating\b
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide or the
Sirius XM Settings tile to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 535). Note:
HD Radio broadcasts are not
available in all markets.
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(If Equipped)

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the
other person but they
cannot hear me.
During a call, I cannot hear
the other person and they
cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and
open the door. Close the door and lock the vehicle.
Wait until the touchscreen is off and any illumin-
ated USB ports are not illuminated. Unlock the
vehicle, switch the ignition on and try again.
I cannot download phone-
book. –
Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings (page 535).
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
• Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move
them to the cell phone memory.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings
(page 535).
A message displays
suggesting that my phone-
book has downloaded but it
is empty or it has missing
contacts.
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(If Equipped)

Possible Cause and Resolution
Symptom
I cannot see SYNC when I
search for Wi-Fi networks on
my cell phone or other
device. –
System limitation.
•SYNC does not provide a Wi-Fi hotspot at this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
Personal Profiles (If Equipped) Possible Cause and Solution
Symptom
You have not set up Personal Profiles.
I cannot create a profile. You entered an invalid profile.
You did not select a memory button when prompted.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
Personal Profiles has been switched off.
You did not select the lock button on the remote control.
I cannot link a remote
control. The remote control selected was already associated with
another profile and the system declined to overwrite.
The system performed a profile recall when linking a
remote control.
You did not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
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(If Equipped)

AUXILIARY SWITCHES
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
equipped with radio transmitters, for
example, two-way radios, telephones
and theft alarms. Any such equipment
installed in your vehicle should comply
with Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulations, and
should be installed by an authorized
dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle. The auxiliary switch option package
provides six switches mounted in the
overhead console. These switches operate
when the vehicle is running or from battery
power, depending on the switchable fuse
AUXF4's location in the upfitter relay box.
We recommend, however, that the engine
remain running to maintain battery charge
when using the auxiliary switches for
extended periods of time or higher current
draws.
Note:
When your vehicle has a diesel
engine, use the auxiliary switches only when
the engine is running. The glow plugs also
drain battery power when the ignition key is
in the on position. Using the auxiliary
switches, even for limited amounts of time,
can cause your battery to drain quickly and
prevent your vehicle from restarting.
When switched on, the auxiliary switches
provide electrical battery power for a
variety of personal or commercial uses.
Switches 1 through 4 provide 25 amps.
Switches 5 and 6 provide 40 amps.
The relay box for the auxiliary switches is
in the engine compartment. See your
authorized dealer for service.
The relays are coded as shown:
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3
360 Degree Camera....................................237
Advanced Camera Views................................ 237
Auxiliary Camera................................................ 239
Bed View Camera.............................................. 239
Camera Views...................................................... 237
Front Camera...................................................... 238
Keep Out Zone.................................................... 238
Side Camera........................................................ 239
4
4WD See: Four-Wheel Drive...................................... 212
A
A/C See: Climate Control......................................... 142
About This Manual...........................................9
ABS See: Brakes........................................................... 222
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 224
Accessories....................................................550
Accessories See: Replacement Parts
Recommendation............................................ 16
ACC See: Using Adaptive Cruise Control............242
Adjustable Pedals.........................................86
Adjusting the Headlamps.........................375 Horizontal Aim Adjustment........................... 376
Vertical Aim Adjustment................................. 375
Adjusting the Pedals....................................86
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................82
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................82
End of Travel Position......................................... 83
Memory Feature................................................... 83
Airbag Disposal...............................................54
Air Conditioning See: Climate Control......................................... 142Air Filter
See: Changing the Engine Air Filter -
6.2L
...................................................................... 351
See: Changing the Engine Air Filter - 6.7L Diesel
................................................................. 352
See: Changing the Engine Air Filter - 7.3L..................................................................... 354
Alarm See: Anti-Theft Alarm........................................ 78
Ambient Lighting............................................93 Adjusting the Brightness................................... 93
Switching Ambient Lighting Off..................... 93
Switching Ambient Lighting On...................... 93
Anti-Theft Alarm............................................78 Arming the Alarm................................................. 79
Disarming the Alarm........................................... 79
Using the System................................................. 79
Appendices....................................................585
Apps..................................................................532 SiriusXM Traffic and Travel Link................... 534
Using Apps on an Android Device...............533
Using Apps on an iOS Device........................ 533
Using Mobile Navigation on an Android Device................................................................ 533
At a Glance.......................................................20
Audible Warnings and Indicators
..............111
Headlamps On Warning Chime...................... 111
Key in Ignition Warning Chime......................... 111
Keyless Warning Alert......................................... 111
Parking Brake On Warning Chime.................. 111
Audio Control
..................................................84
You can operate the following functions
with the control:.............................................. 84
Audio System
................................................478
General Information......................................... 478
Audio Unit - Vehicles With: AM/FM/ Touchscreen Display/SYNC 3..............478
Adjusting the Volume....................................... 479
Changing Radio Stations................................ 479
Selecting the Audio Modes............................ 479
Setting a Memory Preset................................ 479
Switching the Audio Unit On and Off........479
Using Seek, Fast Forward and Reverse............................................................. 479
Audio Unit - Vehicles With: SYNC........480 Accessing the Apps Menu............................. 480
Accessing the Clock Settings....................... 480
Accessing the Media Source Menu............480
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Transmission Fluid Temperature
Gauge................................................................ 106
Turbo Boost Gauge........................................... 106
Type 1 and 2.......................................................... 104
Type 3..................................................................... 105
Gearbox See: Transmission.............................................. 207
General Information on Radio Frequencies...................................................55
Intelligent Access................................................. 55
General Maintenance Information........557 Multi-Point Inspection.................................... 560
Owner Checks and Services......................... 558
Protecting Your Investment........................... 557
Why Maintain Your Vehicle?.......................... 557
Why Maintain Your Vehicle at Your Dealership?..................................................... 557
Getting Assistance Outside the U.S. and Canada.........................................................330
Getting the Services You Need...............327 Away From Home.............................................. 327
Global Opening..............................................98 Opening the Windows....................................... 98
H
Handbrake See: Parking Brake............................................. 224
Hazard Flashers.............................................321
HDC See: Using Hill Descent Control.....................231
Headlamp Adjusting See: Adjusting the Headlamps..................... 375
Headrest See: Head Restraints........................................ 150
Head Restraints............................................150 Adjusting the Head Restraint.......................... 151
Heated Exterior Mirrors...............................147
Heated Rear Window
..................................147
Heated Seats.................................................159
Rear Heated Seats............................................. 159
Heated Steering Wheel...............................85
Heated Windshield
.......................................147
Windshield Wiper De-Icer................................ 147
Heating See: Climate Control......................................... 142
Hill Start Assist.............................................224 Switching the System On and Off...............225 Using Hill Start Assist.......................................
225
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control
................................145
Defogging the Side Windows in Cold
Weather............................................................. 146
General Hints....................................................... 145
Quickly Cooling the Interior............................ 146
Quickly Heating the Interior............................ 145
Recommended Settings for Cooling..........146
Recommended Settings for Heating..........146
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control...........................................................146
Defogging the Side Windows in Cold Weather............................................................. 147
General Hints....................................................... 146
Quickly Cooling the Interior............................ 146
Quickly Heating the Interior............................ 146
Recommended Settings for Cooling..........146
Recommended Settings for Heating..........146
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures.................................................. 147
Hints on Driving With Anti-Lock Brakes............................................................224
Hood Lock See: Opening and Closing the Hood..........342
Horn....................................................................85
How Does the Rear Occupant Alert System Work................................................161
I
Ignition Switch................................................174
In California (U.S. Only)............................328
Information Display Control......................85
Information Displays
.....................................112
General Information............................................ 112
Information Messages................................123 4WD........................................................................\
140
Active Park............................................................. 123
Adaptive Cruise Control................................... 124
Adaptive Steering............................................... 125
AdvanceTrac and Traction Control..............125
Airbag...................................................................... 126
Alarm and Security............................................ 126
Automatic Engine Shutdown......................... 126
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Snow Plowing................................................316
Engine temperature while plowing..............318
Installing the Snowplow.................................. 316
Operating the Vehicle with the Snowplow Attached............................................................ 317
Snowplowing with your Airbag Equipped Vehicle................................................................ 317
Transmission operation while plowing.............................................................. 318
Spare Wheel See: Changing a Road Wheel........................ 422
Special Notices.................................................17 New Vehicle Limited Warranty......................... 17
Notice to Owners of Pickup Trucks and Utility Type Vehicles......................................... 17
On Board Diagnostics Data Link Connector............................................................ 17
Special Instructions.............................................. 17
Using Your Vehicle as an Ambulance............18
Using Your Vehicle With a Snowplow...........18
Special Operating Conditions Scheduled Maintenance..............................................566
Diesel Engine...................................................... 569
Exceptions............................................................ 574
Gasoline Engine................................................. 566
Speed Control See: Cruise Control............................................. 241
Spot Lamps
......................................................92
Spring U-Bolt Check - F-600.................383 U-bolt Nut Torque............................................. 384
Stability Control
............................................227
Principle of Operation....................................... 227
Starter Switch See: Ignition Switch............................................ 174
Starting a Diesel Engine - 6.7L Diesel...............................................................177
Automatic Engine Shutdown......................... 179
Cold Weather Operation.................................. 179
Cold Weather Starting...................................... 179
Diesel Engine Fast Start Glow Plug System............................................................... 178
Vehicles with an Ignition Key.......................... 178
Vehicles with Keyless Start............................. 178
Starting a Gasoline Engine - 6.2L/ 7.3L...................................................................175
Automatic Engine Shutdown......................... 176
Cold Weather Starting (Flexible Fuel Vehicles Only).................................................. 177Failure to Start.....................................................
176
Guarding Against Exhaust Fumes.................177
Important Ventilating Information................177
Stopping the Engine When Your Vehicle is Moving................................................................ 176
Stopping the Engine When Your Vehicle is Stationary......................................................... 176
Vehicles with an Ignition Key.......................... 175
Vehicles with Keyless Start............................. 176
Starting and Stopping the Engine..........174 General Information........................................... 174
Steering............................................................261 Adaptive Learning............................................. 262
Adaptive Steering.............................................. 262
Electronic Torque Overlay Steering.............261
Hydraulic Power Steering................................ 261
Steering Wheel...............................................82
Storage Compartments
..............................171
Sunroof See: Moonroof..................................................... 102
Sun Visors
........................................................102
Illuminated Vanity Mirror................................. 102
Supplementary Restraints System.........45 Principle of Operation........................................ 45
Switching Automatic High Beam Control On and Off
.....................................................95
Activating the Automatic High Beam
Control................................................................ 95
Switching Cruise Control On and Off....................................................................241
Switching Cruise Control Off.......................... 241
Switching Cruise Control On.......................... 241
Switching Off the Engine - 6.7L Diesel..............................................................182
Switching Rear Occupant Alert System On and Off - Vehicles With: SYNC
3
........................................................................\
161
Switching Rear Occupant Alert System On and Off - Vehicles With: SYNC.......161
Switching Trail Control On and Off..................................................................230
Symbols Glossary
...........................................10
SYNC™ 3........................................................505
General Information......................................... 505
SYNC™ 3 Troubleshooting......................537 Additional Information and
Assistance....................................................... 549
Apps....................................................................... 544
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