ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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TIRE CARE
Information About Uniform
Tire Quality Grading
Tire Quality Grades apply to new
pneumatic passenger car tires.
The Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example: Treadwear 200
Traction AA Temperature A.
These Tire Quality Grades are
determined by standards that the
United States Department of
Transportation has set.
Tire Quality Grades apply to new
pneumatic passenger car tires.
They do not apply to deep tread,
winter-type snow tires,
space-saver or temporary use
spare tires, light truck or LT type
tires, tires with nominal rim
diameters of 10 to 12 inches or
limited production tires as defined
in Title 49 Code of Federal
Regulations Part 575.104 (c)(2). U.S. Department of
Transportation Tire quality
grades:
The U.S. Department of
Transportation requires Ford
Motor Company to give you the
following information about tire
grades exactly as the government
has written it.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test course.
For example, a tire graded 150
would wear 1 ½ times as well on
the government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of their
use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
Traction AA A B C WARNING:
The traction
grade assigned to this tire is
based on straight-ahead braking
traction tests, and does not
include acceleration, cornering,
hydroplaning or peak traction
characteristics.
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At least once a month and before
long trips, inspect each tire and
check the tire pressure with a tire
gauge (including spare, if
equipped). Inflate all tires to the
inflation pressure recommended
by Ford Motor Company.
You are strongly urged to buy a
reliable tire pressure gauge, as
automatic service station gauges
may be inaccurate. Ford
recommends the use of a digital
or dial-type tire pressure gauge
rather than a stick-type tire
pressure gauge.
Use the recommended cold
inflation pressure for optimum tire
performance and wear.
Under-inflation or over-inflation
may cause uneven treadwear
patterns
WARNING: Under-inflation
is the most common cause of
tire failures and may result in
severe tire cracking, tread
separation or blowout, with
unexpected loss of vehicle
control and increased risk of
injury. Under-inflation increases
sidewall flexing and rolling
resistance, resulting in heat
buildup and internal damage to
the tire. It also may result in
unnecessary tire stress, irregular
wear, loss of vehicle control and
accidents. A tire can lose up to
half of its air pressure and not
appear to be flat! Always inflate your tires to the
Ford recommended inflation
pressure even if it is less than the
maximum inflation pressure
information found on the tire. The
Ford recommended tire inflation
pressure is found on the Safety
Compliance Certification Label or
Tire Label. See the completed
vehicle's owner's manual for the
location of the Safety Compliance
Certification Label or Tire Label.
Failure to follow the tire pressure
recommendations can cause
uneven treadwear patterns and
adversely affect the way your
vehicle handles
Maximum Inflation Pressure is
the tire manufacturer's maximum
permissible pressure and the
pressure at which the maximum
load can be carried by the tire. This
pressure is normally higher than
the manufacturer ’s recommended
cold inflation pressure which can
be found on the Safety
Compliance Certification Label or
Tire Label. See the completed
vehicle's owner's manual for the
location of the Safety Compliance
Certification Label or Tire Label.
The cold inflation pressure should
never be set lower than the
recommended pressure on the
Safety Compliance Certification
Label or Tire Label.
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When weather temperature
changes occur, tire inflation
pressures also change. A 10°F
(6°C) temperature drop can
cause a corresponding drop of 1
psi (7 kPa) in inflation pressure.
Check your tire pressures
frequently and adjust them to the
proper pressure which can be
found on the Safety Compliance
Certification Label or Tire Label.
To check the pressure in your
tire(s):
1. Make sure the tires are cool,
meaning they are not hot from
driving even a mile.
Note: If you are checking tire
pressure when the tire is hot, (for
example, driven more than 1 mile
[1.6 kilometers]), never bleed or
reduce air pressure. The tires are
hot from driving and it is normal for
pressures to increase above
recommended cold pressures. A
hot tire at or below recommended
cold inflation pressure could be
significantly under-inflated.
Note: If you have to drive a
distance to get air for your tire(s),
check and record the tire pressure
first and add the appropriate air
pressure when you get to the
pump. It is normal for tires to heat
up and the air pressure inside to go
up as you drive.
2. Remove the cap from the valve
on one tire, then firmly press
the tire gauge onto the valve
and measure the pressure. 3.
Add enough air to reach the
recommended air pressure.
Note: If you overfill the tire, release
air by pressing on the metal stem
in the center of the valve. Then
recheck the pressure with your tire
gauge.
4. Replace the valve cap.
5. Repeat this procedure for each
tire, including the spare.
Note: Some spare tires operate at
a higher inflation pressure than the
other tires. For T type mini-spare
tires, see the Dissimilar spare wheel
and tire assembly information for
a description. Store and maintain
at 60 psi (4.15 bar). For full-size
and dissimilar spare tires, see the
Dissimilar spare wheel and tire
assembly information for a
description. Store and maintain at
the higher of the front and rear
inflation pressure as shown on the
Safety Compliance Certification
Label or Tire Label.
6. Visually inspect the tires to
make sure there are no nails or
other objects embedded that
could poke a hole in the tire
and cause an air leak.
7. Check the sidewalls to make sure there are no gouges, cuts
or bulges.
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Stay out of the trajectory (1) as
indicated in the illustration.
Inspecting Your Tires and
Wheel Valve Stems
Periodically inspect the tire treads
for uneven or excessive wear and
remove objects such as stones,
nails or glass that may be wedged
in the tread grooves. Check the tire
and valve stems for holes, cracks,
or cuts that may permit air
leakage and repair or replace the
tire and replace the valve stem.
Inspect the tire sidewalls for
cracking, cuts, bruises and other
signs of damage or excessive
wear. If internal damage to the tire
is suspected, have the tire
demounted and inspected in case
it needs to be repaired or replaced.
For your safety, tires that are
damaged or show signs of
excessive wear should not be used
because they are more likely to
blow out or fail.
Improper or inadequate vehicle
maintenance can cause tires to
wear abnormally. Inspect all your
tires, including the spare,
frequently, and replace them if
one or more of the following
conditions exist:
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1
Tire Wear
When the tread is worn down to
one sixteenth of an inch (2
millimeters), tires must be
replaced to help prevent your
vehicle from skidding and
hydroplaning. Built-in treadwear
indicators, or wear bars, which
look like narrow strips of smooth
rubber across the tread will
appear on the tire when the tread
is worn down to one sixteenth of
an inch (2 millimeters).
When the tire tread wears down
to the same height as these wear
bars, the tire is worn out and must
be replaced.
Damage
Periodically inspect the tire treads
and sidewalls for damage (such
as bulges in the tread or sidewalls,
cracks in the tread groove and
separation in the tread or
sidewall). If damage is observed or suspected have the tire
inspected by a tire professional.
Tires can be damaged during
off-road use, so inspection after
off-road use is also
recommended.
Age
WARNING: Tires degrade
over time depending on many
factors such as weather, storage
conditions, and conditions of use
(load, speed, inflation pressure)
the tires experience throughout
their lives. WARNING: In general, tires
should be replaced after six
years regardless of tread wear
or even if they have not been
used. However, heat caused by
hot climates or frequent
high-load conditions can
accelerate the aging process and
may require you to replace tires
more frequently. WARNING:
You should
replace your spare tire when you
replace the road tires or after six
years due to aging even if it has
not been used.
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Safety Practices
WARNING: If your vehicle
is stuck in snow, mud or sand, do
not rapidly spin the tires;
spinning the tires can tear the
tire and cause an explosion. A
tire can explode in as little as
three to five seconds. WARNING:
Do not spin the
wheels at over 34 mph
(55 km/h). The tires may fail and
injure a passenger or bystander.
Driving habits have a great deal
to do with your tire mileage and
safety.
*Observe posted speed limits
*Avoid fast starts, stops and turns
*Avoid potholes and objects on
the road
*Do not run over curbs or hit the
tire against a curb when parking
Highway Hazards
No matter how carefully you drive
there ’s always the possibility that
you may eventually have a flat tire
on the highway. Drive slowly to the
closest safe area out of traffic.
This may further damage the flat
tire, but your safety is more
important. If you feel a sudden vibration or
ride disturbance while driving, or
you suspect your tire or vehicle
has been damaged, immediately
reduce your speed. Drive with
caution until you can safely pull
off the road. Stop and inspect the
tires for damage. If a tire is
under-inflated or damaged,
deflate it, remove wheel and
replace it with your spare tire and
wheel. If you cannot detect a
cause, have the vehicle towed to
the nearest repair facility or tire
dealer to have the vehicle
inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or
pothole can cause the front end
of your vehicle to become
misaligned or cause damage to
your tires. If your vehicle seems to
pull to one side when you’re
driving, the wheels may be out of
alignment. Have an authorized
dealer check the wheel alignment
periodically.
Wheel misalignment in the front
or the rear can cause uneven and
rapid treadwear of your tires and
should be corrected by an
authorized dealer. Front-wheel
drive vehicles and those with an
independent rear suspension may
require alignment of all four
wheels.
The tires should also be balanced
periodically. An unbalanced tire
and wheel assembly may result in
irregular tire wear.
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Tire Rotation
Note:
If your tires show uneven
wear ask an authorized dealer to
check for and correct any wheel
misalignment, tire imbalance or
mechanical problem involved
before tire rotation.
Note: Your vehicle may be
equipped with a dissimilar spare
wheel and tire assembly. A
dissimilar spare wheel and tire
assembly is defined as a spare
wheel and tire assembly that is
different in brand, size or
appearance from the road tires and
wheels. If you have a dissimilar
spare wheel and tire assembly it is
intended for temporary use only
and should not be used in a tire
rotation.
Note: After having your tires
rotated, inflation pressure must be
checked and adjusted to the
vehicle requirements.
Rotating your tires at the
recommended interval (as
indicated in the Scheduled
Maintenance chapter) will help
your tires wear more evenly,
providing better tire performance
and longer tire life.
Dual rear wheel drive vehicle - six
tire rotation If your vehicle is equipped with
dual rear wheels it is
recommended that the front and
rear tires (in pairs) be rotated only
side to side. We do not
recommend splitting up the dual
rear wheels. Rotate them side to
side as a set. After tire rotation,
inflation pressures must be
adjusted for the tires new
positions in accordance with
vehicle requirements.
Sometimes irregular tire wear can
be corrected by rotating the tires.
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