2020 FORD F-550 service

ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company. If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
www
.s a f er c ar .g o v ; or write to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from www .s a f er c ar .g o v .
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift the transmission to park (P).
2. Switch off the engine.
3. Block the wheels. Working with the Engine On WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
1. Set the parking brake and shift the transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
1. Inside the vehicle, pull the hood release
handle located under the left hand side
of the instrument panel. 2. Go to the front of your vehicle and
locate the secondary release lever
under the front of the hood near the
center of your vehicle.
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Engine lubrication for severe
service operation
The following conditions define severe
operation for which engine operation with
SAE 5W-40 oil which meets Ford
specification, WSS-M2C171-F1, is
recommended. Oil and oil filter change
intervals will be determined by the
Intelligent Oil Life Monitor™ as noted
previously.
ENGINE OIL CHECK - 7.3L
To check the engine oil level consistently
and accurately, do the following:
1.
Make sure the parking brake is on. Make
sure the transmission is in park (P) or
neutral (N).
2. Run the engine until it reaches normal operating temperature.
3. Make sure that your vehicle is on level ground.
4. Switch the engine off and wait 15 minutes for the oil to drain into the oil
pan. Checking the engine oil level too
soon after you switch the engine off
may result in an inaccurate reading.
5. Open the hood. See Maintenance
(page 337).
6. Remove the dipstick and wipe it with a clean, lint-free cloth. See
Maintenance
(page 337).
7. Replace the dipstick and remove it again to check the oil level. See
Maintenance
(page 337).
8. Make sure that the oil level is between
the maximum and minimum marks. If
the oil level is at the minimum mark,
add oil immediately. See
Capacities
and Specifications (page 429).
9. If the oil level is correct, replace the dipstick and make sure it is fully seated. Note:
Do not remove the dipstick when the
engine is running.
Note: If the oil level is between the
maximum and minimum marks, the oil level
is acceptable. Do not add oil.
Note: The oil consumption of new engines
reaches its normal level after approximately
3,000 mi (5,000 km)
.
Adding Engine Oil WARNING: Do not remove the filler
cap when the engine is running.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty. Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Committee (ILSAC).
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap.
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3. Add engine oil that meets the correct
specification.
4. Recheck the oil level.
5. If the oil level is correct, replace the dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
CHANGING THE ENGINE OIL
AND OIL FILTER WARNING: Do not add engine oil
when the engine is hot. Failure to follow
this instruction could result in personal
injury.
If your vehicle has a diesel engine, an
Intelligent Oil Life Monitor™ calculates the
proper oil change service interval. When
the information display indicates: OIL
CHANGE REQUIRED, change the engine
oil and oil filter. See
Information
Displays (page 109).
The engine oil filter protects your engine
by filtering harmful, abrasive or sludge
particles and particles significantly smaller
than most available will-fit filters. See
Motorcraft Parts
(page 431).
1. Unscrew the oil filter and oil pan drain plug and wait for the oil to drain.
2. Replace the filter.
3. Reinstall the oil pan drain plug. 4. Refill the engine with new oil. See
Engine Specifications
(page 429).
5. For diesel engines, you need to reset the Intelligent Oil Life Monitor™. See
Information Displays
(page 109).
Engine Lubrication for Severe
Service Operation
The following conditions define severe
operation:
• Frequent or extended idling such as
over 10 minutes per hour of normal
driving.
• Low-speed operation or stationary use.
• If the vehicle is operated in sustained,
ambient temperatures below
-9°F
(-23°C) or above 100°F (38°C).
• Frequent low-speed operation, or
consistent heavy traffic less than
25 mph (40 km/h)
.
• Operating in severe dust conditions.
• Operating the vehicle off road.
• Towing a trailer over
1,000 mi
(1,600 km).
• Sustained, high-speed driving at the
gross vehicle weight rating.
• Use of fuels with sulfur content other
than ultra-low sulfur diesel (ULSD).
• Use of high-sulfur diesel fuel.
Only use engine oil that meets our
specifications.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator.
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From the main menu scroll to:
Action and description
Message
Press the down arrow
button, then from this menu
scroll to the following
message.
Truck Info
Press the OK button.
Mainten-
ance
Monitor
Press the down arrow
button, then from this menu
scroll to the following
message.
Oil Life:
xxx%
Press the
OK button.
Oil Life
Press and hold the
OK
button until the instrument
cluster displays the
following message.
Oil Life
Hold OK to
Reset
Oil Life: 100%
When the oil change indic-
ator resets the instrument
cluster displays 100%.
Repeat the process if the oil
change indicator does not
reset.
CHANGING THE ENGINE AIR
FILTER - 6.2L WARNING:
To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
Use the correct specification air filter
element. See
Motorcraft Parts (page
431). Note:
Failure to use the correct air filter
element may result in severe engine
damage. Resulting component damage
may not be covered by the vehicle Warranty.
Change the air filter element at the correct
service interval. See
Scheduled
Maintenance (page 553). 1. Disconnect the mass air flow sensor
electrical connector, if required.
2. Remove the air intake tube securing clamp.
3. Pull the air intake tube away from the air filter housing.
4. Remove the clips that secure the air filter housing cover. Remove the air
filter housing cover.
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x4
1
2
4
3

5.
Remove the air filter element from the
air filter housing.
6. Install in the reverse order.
CHANGING THE ENGINE AIR
FILTER - 6.7L DIESEL WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
Use the correct specification air filter
element. See
Motorcraft Parts (page
434).
Note: Failure to use the correct air filter
element may result in severe engine
damage. Resulting component damage
may not be covered by the vehicle Warranty.
Change the air filter element at the correct
service interval. See
Scheduled
Maintenance (page 553). 1. Disconnect the mass air flow sensor
electrical connector, if required.
2. Remove the clips (x3) that secure the air filter housing cover. Remove the air
filter housing cover. Disconnect and
pull the air intake tube away, as
needed. 3.
Remove the air filter element from the
air filter housing.
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To top up the coolant level do the
following:
1. Unscrew the cap slowly. Any pressure
escapes as you unscrew the cap.
2. Add prediluted coolant meeting the correct specification. See Scheduled
Maintenance (page 553).
3. Add enough prediluted coolant to reach the correct level.
4. Replace the coolant reservoir cap. Turn
the cap clockwise until it contacts the
hard stop.
5. Check the coolant level in the coolant reservoir the next few times you drive
your vehicle.
Do not mix different colors or types of
prediluted coolant in your vehicle. Mixing
of prediluted coolant or using an incorrect
prediluted coolant may harm the engine
or cooling system components and may
not be covered by the vehicle Warranty.
If you have to add more than
1.1 qt (1 L) of
engine coolant per month, have your
vehicle checked as soon as possible.
Operating an engine with a low level of
coolant can result in engine overheating
and possible engine damage.
In case of emergency, you can add a large
amount of water without prediluted
coolant in order to reach a vehicle service
location. On arrival do the following:
1. Drain the cooling system.
2. Chemically clean the cooling system. We recommend Motorcraft Premium
Cooling System Flush.
3. Refill with prediluted coolant as soon as possible.
Water alone, without prediluted coolant,
can cause engine damage from corrosion,
overheating or freezing. Do not use the following as a coolant
substitute:
•
Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause engine
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
Dispose of used engine coolant in an
appropriate manner. Follow your
community ’s regulations and standards
for recycling and disposing of automotive
fluids.
Severe Climates
If you drive in extremely cold climates:
• It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
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2. If you are a member of a roadside
assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level. If the coolant level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Engine Coolant Temperature
Management (If Equipped) WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the
vehicle may not be able to accelerate
with full power until the coolant
temperature reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display. You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no
need to pull off the road. You can continue
to drive your vehicle.
The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
1. Pull off the road as soon as safely
possible and shift the transmission into
park (P).
2. Leave the engine running until the coolant temperature gauge needle
returns to the normal position. After
several minutes, if the temperature
does not drop, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue.
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