3. The New Truck Limited Warranty
LIMITATIONS AND DISCLAIMERSAll of the warranties in this booklet are subject to the following
limitations and disclaimers:
The warranties in this booklet are the only warranties applicable to
your vehicle. There are no other warranties, express or implied,
including, but not limited to, any implied warranties of merchantability
or fitness for a particular purpose. Ford Motor Company does not
assume or authorize anyone to assume for it any other obligation or
liability in connection with your truck or this warranty.
Ford and its dealers reserve the right to make changes in or additions
to vehicles built or sold by them at any time without incurring any
obligation to make the same or similar changes or additions to
vehicles previously built or sold.
Ford and its dealers also reserve the right to provide post-warranty
repairs, conduct recalls, or extend the warranty coverage period for
certain vehicles or vehicle populations, at the sole discretion of Ford.
The fact that Ford has provided such measures to a particular vehicle
or vehicle population in no way obligates Ford to provide similar
accommodations to other owners of similar vehicles.
As a condition of these warranties, you are responsible for properly
using, maintaining, and caring for your vehicle as outlined in your
Owner’s Manual. Ford recommends that you maintain copies of all
maintenance records and receipts for review by Ford.
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WHAT IS COVERED?
The New Truck Limited Warranty coverage is provided by Ford Motor
Company. Your New Truck Limited Warranty gives you specific legal
rights. You may have other rights that vary from state to state.
Under your New Truck Limited Warranty if:
- your Ford vehicle is properly operated and maintained, and
- was taken to a Ford dealership for a warranted repair during thewarranty period, then authorized Ford Motor Company dealers will,
without charge, repair, replace, or adjust all parts on your vehicle that
malfunction or fail during normal use during the applicable Warranty
coverage period due to a manufacturing defect in factory-supplied
materials or workmanship.
This warranty does not mean that each Ford vehicle is defect free.
Defects may be unintentionally introduced into vehicles during the
design and manufacturing processes and such defects could result in the
need for repairs. For this reason, Ford provides the New Truck Limited
Warranty in order to remedy any such defects that result in vehicle part
malfunction or failure during the warranty period.
The remedy under this written warranty, and any implied warranty, is
limited to repair, replacement, or adjustment of defective parts. This
exclusive remedy shall not be deemed to have failed its essential purpose
so long as Ford, through its authorized dealers, is willing and able to
repair, replace, or adjust defective parts in the prescribed manner. Ford’s
liability, if any, shall in no event exceed the cost of correcting
manufacturing defects as herein provided and upon expiration of this
warranty, any such liability shall terminate.
Conditions that are not covered by the New Truck Limited Warranty are
described on pages 12-15. When making warranty repairs on your
vehicle, the dealer will use Ford or Motorcraft parts or remanufactured
or other parts that are authorized by Ford, at the discretion of Ford or
the Ford dealership.
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Nothing in this warranty should be construed as requiring defective parts
to be replaced with parts of a different type or design than the original
part, so long as the vehicle functions properly with the replacement part.
Moreover, Ford and its authorized dealers are entitled to a reasonable
time and a reasonable number of attempts within which to diagnose and
repair any defect covered by this warranty. In certain instances, Ford
may authorize repairs at other than Ford dealer facilities.
Basic Coverage
Basic coverage for the F-600/F53/F59 truck begins at the warranty start
date and extends for 2 years, regardless of miles driven.
Extended Warranty Coverage Periods Applicable To Certain Parts
Extended Warranty Coverage Periods are available for certain vehicle
parts and conditions. Except as noted below, all of the terms of the New
Truck Limited Warranty apply during these extended coverage periods.
Engine Coverage
The 6.7L PowerStroke diesel engine and engine components are covered
against defects in factory supplied materials or workmanship. Engine
Coverage begins at the warranty start date and extends for 5 years /
250,000 miles (or 10,000 hours of engine operation). Ford Motor
Company covers the engine and these components: cylinder blocks,
heads and all internal parts, intake and exhaust manifolds, timing gear,
harmonic balancer, valve covers, oil pan and pump, water pump, fuel
system (excluding fuel lines, fuel tank assembly), DFCM (low pressure
lift pump and filter assembly, high pressure lines and selector valve on
dual tank configuration) gaskets and seals, glow plugs, turbocharger,
injectors, injection pressure sensor, exhaust back pressure sensor and
camshaft position sensor.
6.7L Diesel Driven Automatic Transmission Coverage
The TorqShift 6-Speed Automatic Transmission and transmission
components are covered against defects in factory supplied material or
workmanship for 5 years / 250,000 miles (if powered by the 6.7L Diesel
Engine. Ford Motor Company covers the transmission (including all
internal parts), seals and gaskets, the torque converter and transmission
case.
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Corrosion Coverage
Corrosion coverage begins at the warranty start date and covers cab
sheet metal panels against corrosion due to a defect in factory-supplied
materials or workmanship.
The coverage period for corrosion depends on the type of damage that
occurs.
There are two types of damage:
•If corrosion causes perforation (holes) in the cab sheet metal panels,
coverage lasts for 3 years, regardless of the miles driven.
• If corrosion does not cause holes and is not the result of usage and/or
environmental conditions coverage lasts for 2 years, regardless of the
miles driven.
For damage caused by airborne material (environmental fallout) where
there is no factory-related defect involved and therefore no warranty our
policy is to cover paint damage due to airborne material for 12 months or
12,000 miles, whichever occurs first.
Frame Coverage
The frame of your F-600/F53/F59 truck is covered against defects in
factory supplied materials or workmanship. Frame coverage begins at the
warranty start date and extends for 5 years, regardless of miles driven.
If you own or lease a 2020-model F-600/F53/F59 gas engine truck, refer
to the Warranty Addendum card that was provided to you when you took
delivery of your vehicle for further explanation of Amendments to the
New Vehicle Limited Warranty. The Warranty Addendum applies only to
2020-model F-600/F53/F59 gas engine trucks delivered in the states of
Florida and New York.
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SYNC Hands-Free Communications and Entertainment System
If your vehicle is equipped with SYNC, the New Vehicle Limited Warranty
does not cover repairs under certain conditions, such as failure to
provide proper installation environment. The New Vehicle Limited
Warranty does not cover repairs for certain damage or loss, such as:
•Loss of personal recording media, software or data
• Loss, change, or discontinuation of functionality because of:
•system updates to Ford Motor Company software
• non-Ford Motor Company software, or
• obsolescence of vehicle software or hardware
• Damage caused by:
•abnormal use such as insertion of foreign objects, fluid spillage
• unauthorized modification to alter functionality or capability
•
computer or internet viruses, bugs, or malware, such as worms,
Trojan Horses, cancelbots
• installation of unauthorized software, peripherals and attachments
• unauthorized, unapproved and/or incompatible repairs, upgrades and
modification
• the defective function or obsolescence of your cellular phone or digital
media device (for example, inadequate signal reception by the
external antenna, viruses or other software problems)
Other Items and Conditions Not Covered:
• non-Ford parts of your vehicle, for example, parts installed by body
builders or manufacturers other than Ford Motor Company, or damage
to Ford components caused by installation of non-Ford parts other
than ‘‘certified’’ emissions parts
• vehicles that have ever been labeled or branded as ‘‘dismantled,’’
‘‘fire,’’ ‘‘flood,’’ ‘‘rebuilt,’’ ‘‘reconstructed,’’ or ‘‘salvaged;’’ this will void
the New Truck Limited Warranty
• vehicles that have been determined to be a ‘‘total loss’’ by an
insurance company; this will void the New Truck Limited Warranty
• disconnecting or altering the odometer or allowing the odometer to be
inoperative for an extended period of time with the result that the
actual mileage cannot be determined; this will void the New Truck
Limited Warranty
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6. California requirements for emissions warranty
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The California Air Resources Board and Ford are pleased to explain the
emission control system warranty on your 2020-model vehicle. In
California, new motor vehicles must be designed, built, and equipped to
meet the State’s stringent anti-smog standards. Ford must warrant the
emission control system on your vehicle for the periods of time listed
below, provided there has been no abuse, neglect, or improper
maintenance of your vehicle.
Your emission control system may include parts such as the fuel injection
system, the ignition system, catalytic converter, and engine computer.
Also included may be hoses, belts, connectors, and other
emission-related assemblies.
Where a warrantable condition exists, Ford will repair your vehicle at no
cost to you including diagnosis, parts, and labor.
MANUFACTURER’S WARRANTY COVERAGE
F-600/F53/F59 over 19,500 lbs. GVWR trucks are provided California
emissions warranty coverage for 5 years or 60,000 miles (whichever first
occurs) for gasoline engines and 5 years or 100,000 miles (whichever
first occurs) for diesel engines.
If an emissions-related part on your vehicle is defective, the part will be
repaired or replaced by Ford. This is your emission control system
Defects Warranty.
Vehicles Eligible For California Emissions Warranty Coverage
California emission warranty coverage applies if your vehicle meets the
following two criteria:
•Your vehicle is registered in California, Maine, New York (gasoline
only), or Pennsylvania and
• Your vehicle is certified for sale in California, as indicated on the
important engine information label.
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10. How to apply for a delayed warranty start dateor in-transit mileage accumulation extension
You may be eligible to request a delayed warranty start date and/or
in-transit mileage accumulation extension if:
•you purchased your truck from someone who is not a Ford dealer,
such as a body company (i.e., bus body manufacturer, crane and
special equipment company, etc.); or
• the truck was not put into service immediately after you purchased it
because it was delivered to a firm to have a special body or special
equipment installed; or
• your new truck was driven (not transported) from the assembly plant
to the dealer or to a body company and then to the dealer or other
locations.
If one of these conditions applies to you, work with your Ford dealer to
establish the correct warranty start date or in-transit mileage
accumulation extension for your new truck. Be sure to keep a copy of
the documents should you need a warranty repair in the future. You will
need your sales invoice and/or state registration that shows the date that
your specially equipped truck was delivered to you.
Important: Failure to request a delayed warranty start date or
in-transmit mileage accumulation extension may reduce the
period of effective warranty coverage.
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