Note:
The heater is most effective when
outdoor temperatures are below 0°F
(-18°C).
For cold climates that are below
0°F
(-18°C) needing a temporary battery
installation. Order the cold climate pack.
The heater acts as a starting aid by
warming the engine coolant. This allows
the climate control system to respond
quickly. The equipment includes a heater
element (installed in the engine block) and
a wire harness. You can connect the
system to a grounded 120-volt AC
electrical source. We recommend that you do the following
for a safe and correct operation:
•
Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Locate the block heater cord near the
center of the lower front fascia.
• Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter ’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard. •
Use as short an extension cord as
possible.
• Do not use multiple extension cords.
• Make sure that when in operation, the
extension cord plug and heater cord
plug connections are free and clear of
water. This could cause an electric
shock or fire.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the
electrical hookup once the system has
been operating for approximately 30
minutes.
• Make sure the system is unplugged and
properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.
• Make sure the heater system is
checked for proper operation before
winter.
Using the Engine Block Heater
Make sure the receptacle terminals are
clean and dry prior to use. Clean them with
a dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours
of energy per hour of use. The system does
not have a thermostat. It achieves
maximum temperature after
approximately three hours of operation.
Using the heater longer than three hours
does not improve system performance and
unnecessarily uses electricity.
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WARNING: Do not remove the fuel
pump nozzle from its fully inserted
position when refueling. WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes. WARNING: Stop refueling after the
fuel pump nozzle automatically shuts
off for the second time. Failure to follow
this will fill the expansion space in the
fuel tank and could lead to fuel
overflowing. WARNING: The fuel system may
be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury.
Note: If you must replace the fuel filler cap,
replace it with a fuel filler cap designed for
your vehicle. The vehicle warranty may be
void for any damage to the fuel tank or fuel
system if you do not use the correct genuine
Ford or Motorcraft® fuel filler cap.
Fueling Tips
If air is allowed to enter the fuel system the
engine automatically purges any trapped
air. To purge the air sooner: prior to engine
start, prime the system by turning the key
to on for 30 seconds then to off. Repeat
this several times. The engine may run
rough and produce white smoke while air
is in the system. This is normal.
Use only clean, approved containers that
prevent the entry of dirt or water whenever
you store diesel fuel. Diesel fuel must not be stored in a
galvanized container. The fuel can dissolve
the zinc in the galvanized container. The
zinc then remains in the fuel. If you run the
contaminated fuel through the engine, the
zinc can deposit in the fuel injectors
causing expensive-to-repair damage.
Diesel fuel dispensing nozzle fill rate
Your vehicle has a fuel fill pipe that is able
to accept fuel up to
20 gal (76 L) per
minute from a 1.2 in (30 mm)
fuel-dispensing nozzle. Pumping fuel at
greater flow rates may result in premature
nozzle shut-off or spit back.
Truck stops have pumps and nozzles
designed for larger, heavy-duty trucks.
When refueling at truck stops: if the nozzle
shuts off repeatedly when refueling, wait
5– 10 seconds; then use a slower rate of
flow, do not depress the nozzle trigger as
far.
Refueling
When fueling your vehicle do the following:
1. Fully open the fuel tank filler door and remove the fuel tank filler cap.
Carefully turn the filler cap
counterclockwise until it spins off.
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The warning system is in two stages. At
first the system issues a temporary warning
that you need to take a rest. This message
only appears for a short time. If the system
detects further reduction in driving
alertness, another warning could be issued
which remains in the information display
for a longer time. Press OK on the steering
wheel control to clear the warning. When
active the system runs in the background
and only issues a warning if required.
Resetting the System
You can reset the system by either:
•
Switching the ignition off and on.
• Stopping the vehicle and then opening
and closing the driver door.
LANE KEEPING SYSTEM (IF
EQUIPPED) WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death. WARNING:
Always drive with due
care and attention when using and
operating the controls and features on
your vehicle. WARNING:
In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all
limit sensor performance. WARNING:
The system will not
operate if the sensor cannot track the
road lane markings. WARNING:
The sensor may
incorrectly track lane markings as other
structures or objects. This can result in
a false or missed warning. WARNING:
Large contrasts in
outside lighting can limit sensor
performance. WARNING:
The system may not
operate properly if the sensor is blocked.
Keep the windshield free from
obstruction. WARNING:
If damage occurs in the
immediate area surrounding the sensor,
have your vehicle checked as soon as
possible. WARNING:
The system may not
correctly operate if your vehicle is fitted
with a suspension kit not approved by
us.
Note: The system works as long as the
camera can detect one lane marking at a
speed above
40 mph (64 km/h).
Note: The system may not function with a
blocked camera, or if the windshield is
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Note:
You can check four-wheel-down
towing status at any time by opening the
driver's door or turning the ignition to the
accessory or on position. A message
displays in the information display
confirming your vehicle is in neutral tow.
When finished towing with all four wheels
on the ground return the transfer case to
its 2H position:
1. With your vehicle still properly secured
to the tow vehicle, put the ignition in
the on position, but do not start the
engine. If your vehicle has an ignition
key, switch the key to on. If your vehicle
has intelligent access, switch the
vehicle into accessory mode. See
Starting and Stopping the Engine
(page
168).
2. Press and hold the brake pedal.
3. Shift out of neutral (N).
4. Release the brake pedal.
Note: If completed successfully, the
instrument cluster displays 2H and Neutral
Tow Disabled
.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: If
Shift Delayed Pull Forward
displays in the instrument cluster, a transfer
case blockage is present. See resolving the
shift delayed pull forward message
instructions after this section.
5. Apply the parking brake and disconnect
the vehicle from the tow vehicle.
6. Release the parking brake, start the engine and shift the transmission to
drive (D) to make sure the transfer
case is out of neutral (N).
7. If the transfer case does not successfully shift out of neutral (N),
set the parking brake until you can have
your vehicle serviced. Resolving the
Shift Delayed Pull Forward
Message
1. Press and hold the brake pedal.
2. Put the transmission into neutral (N),
and then start the engine.
3. With the engine running, shift the transmission to drive (D) and let the
vehicle roll forward, up to
3 ft (1 m).
4. Make sure the instrument cluster displays that neutral tow is disabled.
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Underbody
Regularly clean the underside of your
vehicle using water. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges. CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
Note: If your vehicle has an engine cover
remove the cover before application of
Motorcraft Engine Shampoo and Degreaser.
Immediately rinse away any over spray.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE EXHAUST -
6.7L DIESEL WARNING: Failure to maintain the
functional holes, in the tailpipe section
of the exhaust, clean and free of debris
or foreign material may result in the
holes becoming blocked or plugged. Do
not modify or remove the tail-pipe
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section. Blocked or plugged holes or
removal/modification of the system
could result in elevated exhaust gas
temperatures which may result in
vehicle/property damage or personal
injury.
WARNING: The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the diesel oxidation
catalytic converter and/or the diesel
particulate filter (DPF). The diesel
oxidation catalytic converter and/or the
DPF heats up to a high temperature after
only a short period of engine operation
and can stay hot even after the engine
is turned off. Failure to follow these
instructions may result in personal injury. The visible holes in the exhaust tip and the
holes under the shield just inboard of the
right rear tire(s) are functional. The holes
need to be kept clear of mud/debris or
foreign material to maintain proper
function of the exhaust system. Clean and
remove debris or foreign material if present
as needed. Spraying with a hose during
regular washing of vehicle should help
keep holes clean and clear of debris or
foreign material. CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
•
Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR WARNING:
Do not use cleaning
solvents, bleach or dye on the vehicle's
seatbelts, as these actions may weaken
the belt webbing.
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GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.
Note: You can switch the system on and
use it for up to an hour without switching
the ignition on.
Note: You can use the system after you
switch the ignition off for up to 10 minutes
or until you open a door.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h). Using the Touchscreen
Status bar.
A
Home screen.
B
Clock. See
Settings (page 531).
C
Outside air temperature.
D
Feature bar.
E
Status Bar Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
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(If Equipped)E293823
Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
– Cell phone malfunction.
•Switch your cell phone and Bluetooth on and off
and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the
other person but they
cannot hear me.
During a call, I cannot hear
the other person and they
cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and
open the door. Close the door and lock the vehicle.
Wait until the touchscreen is off and any illumin-
ated USB ports are not illuminated. Unlock the
vehicle, switch the ignition on and try again.
I cannot download phone-
book. –
Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings (page 531).
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
• Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move
them to the cell phone memory.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings
(page 531).
A message displays
suggesting that my phone-
book has downloaded but it
is empty or it has missing
contacts.
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(If Equipped)