
AppLink issues
Possible solution(s)
Possible cause(s)
Issue
SYNC in order to find
AppLink-capable apps on your device. iPhone users must also connect to
SYNC's USB port with an Apple USB cable.
Ensure you have down-
loaded and installed the latest version of the app
from your phone's app store.
Ensure the app is running on your phone. Some apps
AppLink-enabled apps are
not installed and running on your mobile device.
My phone is connected, but
I still cannot find any apps. require you to register or
login on the app on the
phone before using them with AppLink. Also, some may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps may help SYNC find the
application if you cannot
discover it inside the vehicle. On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open their connection to SYNC, over ignition cycles, for example.
My phone is connected, my
app(s) are running, but I still cannot find any apps. option, select that then
restart the app. If the app
does not have that option, you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then finding the particular app
and choosing 'Force stop.' Don't forget to restart the
app afterwards, then select "Find New Apps" on SYNC.
498
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- SYNC™ (If Equipped)

Using Text Messaging
Description
Menu Item
Hear the text message.
Hear It
View the text message.
View
Call the sender.
Call
Reply to the text message with a standard text message.
Reply
Apple CarPlay (If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the touchscreen.
Note: Certain features of the system are
not available when you are using Apple
CarPlay.
Switching Apple CarPlay Off Select the settings option on the
feature bar.
1. Select
Apple CarPlay Preferences.
2. Switch
Apple CarPlay off.
Android Auto
(If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the touchscreen.
Note: You might need to enable Android
Auto from the settings menu.
Note: Certain features of the system are
not available when you are using Android
Auto.
Switching Android Auto Off Select the settings option on the
feature bar.
1. Select
Android Auto. 2. Switch
Android Auto off.
NAVIGATION
(IF EQUIPPED)
Note: For more information, refer to our
website. Select the navigation option on
the feature bar.
Map view menu.
A
Zoom out.
B
Zoom in.
C
Route guidance menu.
D
Destination entry menu.
E
523
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- SYNC™ 3
(If Equipped) E297557

When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. We recommend that you
check your data plan before using your
apps through the system. Using them
could result in additional charges. We also
recommend that you check the app
provider's terms and conditions and
privacy policy before using their app. Make
sure that you have an active account for
apps that you want to use through the
system. Some apps will work with no
setup. Others require you to configure
some personal settings before you can use
them.
Note:
For more information about available
apps, visit catalog.ford.com.
Using Apps on an iOS Device Select the apps option on the
feature bar.
1. If your device is connected via USB, switch Apple CarPlay off. See Phone
(page 521).
2. Connect your device to a USB port or pair and connect using Bluetooth.
3. If prompted to enable CarPlay, select Disable
.
4. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
5. Select the app that you want to use on
the touchscreen.
Note: Connect your device to a USB port if
you want to use a navigation app. When
using a navigation app, keep your device
unlocked and the app open. Using Apps on an Android Device Select the apps option on the
feature bar.
1. If your device is connected via USB, switch Android Auto off. See
Phone
(page 521).
2. Pair your device. See Phone (page 521).
3. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
4. Select
Find Mobile Apps.
Note: The system searches and connects
to compatible apps that are running on your
device.
5. Select the app that you want to use on
the touchscreen.
Note: Mobile Apps on your device use the
USB port to establish a connection with
SYNC. Some devices may lose the ability to
play music over USB when Mobile Apps are
enabled.
Using Mobile Navigation on an
Android Device
1. Connect your device to a USB port.
2. Switch Android Auto off. See
Phone
(page 521).
3. Switch on
Enable Mobile Apps via
USB in the Mobile Apps Settings tile.
4. Select the apps option on the feature bar.
5. Select the navigation app that you want to use on the touchscreen.
Note: When using a navigation app, keep
your device unlocked and the app open.
529
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- SYNC™ 3
(If Equipped)

•
Links to Third Party Sites: The
SOFTWARE may provide you with the
ability to link to third party sites. The
third party sites are not under the
control of FORD MOTOR COMPANY,
its affiliates and/or its designated
agent. Neither FORD MOTOR
COMPANY nor its affiliates nor its
designated agent are responsible for
(I) the contents of any third party sites,
any links contained in third party sites,
or any changes or updates to third
party sites, or (ii) webcasting or any
other form of transmission received
from any third party sites. If the
SOFTWARE provides links to third
party sites, those links are provided to
you only as a convenience, and the
inclusion of any link does not imply an
endorsement of the third party site by
FORD MOTOR COMPANY, its affiliates
and/or its designated agent.
• Obligation to Drive Responsibly:
You recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICES operating instructions
particularly as they pertain to safety
and you agree to assume any risk
associated with the use of the
DEVICES.
UPGRADES AND RECOVERY MEDIA:
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the
DEVICES on media such as a ROM chip,
CD ROM disk(s) or via web download or
other means, and is labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only" you may install one (1) copy of such
SOFTWARE onto the DEVICES as a
replacement copy for the existing
SOFTWARE, and use it in accordance with
this EULA, including any additional EULA
terms accompanying the upgrade
SOFTWARE. INTELLECTUAL PROPERTY RIGHTS:
All title and intellectual property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
"applets" incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by FORD MOTOR
COMPANY, or its affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you no
rights to use such content outside its
intended use. All rights not specifically
granted under this EULA are reserved by
FORD MOTOR COMPANY, its affiliates,
and third party software and service
providers and suppliers. Use of any on-line
services which may be accessed through
the SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
EXPORT RESTRICTIONS:
You
acknowledge that the SOFTWARE is
subject to U.S. and European Union export
jurisdiction. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration Regulations,
as well as end-user, end-use and
destination restrictions issued by U.S. and
other governments.
586
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Appendices

P
Parking Aids...................................................228
Principle of Operation...................................... 228
Parking Brake.................................................219
Passive Anti-Theft System.........................75 SecuriLock®........................................................... 75
PATS See: Passive Anti-Theft System..................... 75
Perchlorate........................................................14
Phone................................................................521 Android Auto........................................................ 523
Apple CarPlay...................................................... 523
Pairing Your Cell Phone for the First Time................................................................... 522
Text Messaging................................................... 522
Using Your Cell Phone...................................... 522
Post-Crash Alert System
...........................319
Power Door Locks See: Locking and Unlocking............................. 65
Power Running Boards
.................................77
Power Seats...................................................150
Adjusting the Lumbar Support....................... 151
Adjusting the Multi-Contour Front Seats With Active Motion ........................................ 151
Power Steering Fluid Check
.....................367
Power Take-Off............................................205 Split Shaft Capability...................................... 206
Power Windows.............................................94 Accessory Delay................................................... 95
Bounce-Back......................................................... 94
One-Touch Up or Down.................................... 94
Window Lock......................................................... 95
Pre-Collision Assist
.....................................258
Adjusting the Pre-Collision Assist
Settings............................................................ 260
Blocked Sensors................................................. 261
Distance Indication and Alert....................... 259
Using the Pre-Collision Assist System.............................................................. 258
Protecting the Environment........................17
Puncture See: Changing a Road Wheel......................... 417
R
Rear Axle..........................................................215 Rear Parking Aid...........................................228
Obstacle Distance Indicator.......................... 229
Rear Seats
.......................................................154
Folding Up the Rear Seat Cushion ..............154
Rear Under Seat Storage................................. 155
Returning the Seat to the Seating Position.............................................................. 155
Rear View Camera
.......................................229
Camera Guidelines........................................... 230
Obstacle Distance Indicator........................... 231
Rear Camera Delay............................................ 231
Using the Rear View Camera System.............................................................. 230
Rear View Camera See: Rear View Camera................................... 229
Recommended Towing Weights
...........290
Calculating the Maximum Loaded Trailer
Weight for Your Vehicle.............................. 294
Refueling - Diesel.........................................184 Dual Fuel Tanks................................................... 186
Fueling Tips.......................................................... 185
Refueling................................................................ 185
Refueling - Gasoline....................................183 Fuel Filler Cap...................................................... 184
Remote Control..............................................53 Car Finder................................................................ 58
Integrated Keyhead Transmitter..................... 53
Intelligent Access Key......................................... 54
Memory Feature.................................................... 57
Remote Start......................................................... 58
Replacing the Battery......................................... 55
Sounding the Panic Alarm................................ 58
Remote Start.................................................144 Automatic Settings............................................ 145
Removing the Tailgate
...................................71
Repairing Minor Paint Damage...............387
Replacement Parts Recommendation........................................14
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control............................................................59
Replacing the Cabin Air Filter..................146
Reporting Safety Defects (Canada Only)..............................................................327
623
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Index