Note:
When rounding in inches, round
upward if the measured length is a quarter
inch or greater. Round downward if the
measured length is less than a quarter inch.
For example, 12.25 in (31.11 cm) would be
rounded up to 12.50 in (31.75 cm). 12.13 in
(30.8 cm) would be rounded down to
12.00 in (30.48 cm).
Note: When rounding in centimeters, round
to the nearest whole centimeter. If the
measurement is less than
0.2 in (0.5 cm)
round downward. If the measurement is
more than or equal to 0.2 in (0.5 cm) round
upward. For example, 11.9 in (30.3 cm)
would be rounded down to
11.8 in (30 cm).
12.0 in (30.5 cm) would be rounded up to
12.2 in (31 cm).
Note: Use consistent metric or imperial
units as required by your country or vehicle.
The measurement card requires you to
record four key distances: A, B, C and D.
Record the trailer name for these
measurements. The horizontal distance from the
license plate to the center of the
ball hitch on the trailer.
A
The horizontal distance from the
center of the ball hitch to the
center of the sticker.
B The point to point distance from
the rear view camera to the
center of the sticker.
C
The horizontal distance from the
tailgate to the center of the
trailer axle or axles.
D
Note: Round distance D to the nearest
inch.
Note: Distance D is the center of the axles
for trailers with more than one axle.
Entering the Measurements
Follow the on-screen prompts to enter
each of the measurements. Use the up and
down arrows to increase or decrease the
numbers, as necessary. Press OK to
confirm each measurement. When you add
the last measurement, the information
display shows all the measurements you
entered. You can choose to confirm or
change the measurements.
Confirming the Sticker Location
Check the rear view camera display to see
if the system identifies the sticker. The
system marks the sticker with a red circle.
Confirm that the red circle shows over the
sticker image in the rear view camera
display.
Note: If the system cannot locate the
sticker, try cleaning the camera lens. Make
sure the sticker is within the zone indicated
in Placing the Sticker.
Calibrating the System
To complete setup, drive your vehicle
straight forward between
4– 24 mph
(6– 39 km/h), as directed by the
information display.
The information display shows a message
during calibration and after calibration is
complete
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A
B
C
D
D
Note:
If your vehicle has the fifth wheel
prep package, you have everything you need.
If your vehicle does not have the fifth wheel
prep package, see your authorized dealer to
purchase the sensor kit and the 7/12 pin
connector.
Calibrating the System
During calibration, the system determines
the trailer length. The system supports
trailer lengths of 10– 39 ft (3– 11.94 m)
distance from the hitch point to the center
of the axle or axles.
To calibrate the system, you need an area
where you can safely drive forward and
turn left or right. An open parking lot is an
ideal place to perform the calibration.
Drive straight at approximately
5 mph
(8 km/h) to align the trailer behind your
vehicle. The information display and center
screen provide you with instructions and
tells you when the system is ready for a
turn. Turn left or right whenever you are
ready and in a safe turning area.
Note: You need to turn approximately 90
degrees to calibrate the system.
Note: The information display shows if you
are going too slow or fast. Calibration
pauses if the speed is outside the required
range of
2 – 16 mph (4– 25 km/h).
Using Pro Trailer Backup Assist
To use the system, press the button and
watch the information display. Use the
controls on the steering wheel to highlight
the trailer, then press OK to select the
trailer. When the system locates the sticker or
confirms the sensor is connected, the
display prompts you to shift into reverse
(R). The system turns on.
Note:
If you use the steering wheel, the
system turns off and a warning appears in
the information display.
Follow the screen prompts to steer your
vehicle and trailer.
Note: You may have to drive forward to
straighten the trailer.
Take your hands off the steering wheel and
turn the control knob instead. The knob
acts as the steering control for the trailer.
Note: The more you turn the knob, the
sharper the trailer turns.
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A small representation shows you two
zones to warn you of a possible jackknife
condition. The view shows your truck and
trailer position and provides visual
feedback to help avoid a jackknife
condition entirely.
The yellow zone indicates you are
approaching the maximum controllable
trailer angle for the system. When your
trailer enters this zone, it is more difficult
to reduce the trailer turn when backing up.
It may be necessary to put your vehicle
back into drive (D) and pull forward to get
the truck and trailer back to an in-line
position.
The red zone indicates you have exceeded
the maximum controllable trailer angle for
the system. Put the truck into drive (D) and
pull forward until your trailer is no longer
in the red zone.
Troubleshooting - Conventional
Trailer
Note:
The system requires a clear view of
the sticker placed on the trailer. You must
keep the camera lens and sticker clean for
the system to operate correctly.
Setup
The system is designed to be used with a
wide variety of trailers. There are some
trailers that do not have a proper surface
and location to mount the sticker. These
trailers are not supported. Attempts to
place the sticker on a surface that does
not meet the sticker placement
requirement listed in Step 3 of the setup
instruction or entering inaccurate
measurements to proceed through setup
can result in improper system function. Accurate measurements are critical for
correct system function. If you need to
check measurements entered or change
them, you can access them through the
instrument cluster. Choose the option to
change the sticker from the change trailer
settings menu. It is not necessary to
remove the sticker if you are just reviewing
or changing measurements.
The following menu warnings or difficulties
may occur during setup. Tips to resolve
them are listed below.
Note:
If you still experience issues with the
system's ability to detect the sticker, see
the information in the next section regarding
sticker lost during system operation.
Measurement A has reached maximum or
minimum value:
• The system is designed to work with
drawbars that have a license plate to
hitch ball center measurement of
9–20 in (23–52 cm) when installed.
Do not attempt to use drawbars that
have a length outside this range as the
system performance degrades and
could cause improper system function.
• Make sure that the measurement being
made is the horizontal distance only
from license plate to the hitch ball
center. A straight line distance that
includes any vertical rise or drop
increases the measurement and makes
it inaccurate. Inaccurate
measurements degrade system
performance and could cause improper
system function. See step 4 of the
setup instruction to review
measurement instructions.
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Measurement B has reached maximum or
minimum value:
•
Make sure that the sticker placement
instruction in step 3 of the setup has
been followed. Stickers placed outside
the allowed zone adversely affects the
system performance and could cause
improper feature function.
• Make sure that the measurement being
made is the horizontal distance only
from center of sticker to the hitch ball
center. A straight line distance that
includes any vertical rise or drop
increases the measurement and
causes an inaccurate value to be
entered into the system. See step 4 of
the setup for additional measurement
instructions.
Measurement C has reached maximum or
minimum value:
• Make sure you follow the sticker
placement instructions in step 3 of the
setup. Stickers placed outside the
allowed zone adversely affect the
system performance and could cause
improper feature function. If you have
met all the criteria for sticker
placement and you see this message,
the sticker is either too far below or too
close to the camera to properly
recognize the sticker. For the system
to operate correctly, the sticker height
must be lowered if you receive the
minimum warning or the sticker height
must be raised if you receive the
maximum warning.
• Only one sticker can be placed on the
trailer for correct system function. The
previous sticker must be removed or
covered so only one sticker is visible to
the camera.
• Measurement B and C must be
measured again if a new sticker is
placed on the trailer. Measurement D has reached maximum or
minimum value:
•
Make sure that the measurement being
made is the horizontal distance only
from tailgate to the center of the single
axle or the center of all the axles on the
trailer. See step 4 of the setup for
additional measurement instructions.
The system does not support trailer
lengths outside the range allowed by
the information display.
System is circling something beside the
sticker or system cannot find the sticker:
• Make sure the rear camera is clean and
the sticker is clearly visible in the
camera image. Clean the camera and
sticker if necessary.
• The camera system uses the entered
measurements to help locate the
sticker. Inaccurate sticker
measurements degrade the system ’s
ability to locate the sticker. Verify the
measurements you enter into the
system are accurate.
• Remove the incorrectly circled label or
decal if possible.
• If you cannot resolve the issue, try a
new sticker location. The sticker
location must still meet the
requirements noted in step 3 of the
setup instructions. Only one sticker can
be placed on the trailer for correct
system function. The previous sticker
must be removed or covered so only
one sticker is visible to the camera.
Calibration
The system monitors various vehicle
parameters to ensure your vehicle is being
driven straight and the trailer is straight
behind your vehicle. Any steering input or
trailer movement pauses the calibration.
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Troubleshooting - Fifth Wheel and
Gooseneck Trailer
Setup
The system is designed to be used with a
wide variety of trailers. There are some
trailers that do not have a proper surface
and location to mount the sensor. These
trailers are not supported. Attempts to
install the sensor in a manner that does
not meet the requirements can result in
improper system function.
To correctly install the trailer sensor:
•
Attach to vertical surface with the
arrows pointed straight up.
• If you are not sure, use a level to check
that the attachment surface is vertical.
• Securely fasten the sensor so that it is
rigidly mounted and does not shake or
wobble.
• Install within the range of the 12 way
connector so that when the trailer
swings the wire harness does not
stretch, pinch or pull.
If the system displays Pro Trailer Backup
Assist™ Sensor Not Detected Refer to
Owner's Manual Press Knob to Exit or
Trailer Reverse Guidance Sensor Not
Detected Refer to Owner's Manual Press
OK to Exit:
• Check that the 12 way connector is fully
inserted into the 12 way socket. The red
rubber seal is not visible when the
connector is fully inserted.
• Check that the wiring harness sensor
connection is fully inserted at the trailer
sensor.
• Check for damaged wiring between the
12 way connector and the trailer sensor.
• If you have a 12 way connector inside
the bed and in the bumper, ensure that
only a single sensor is connected. Note:
If you did not purchase the fifth wheel
prep pack, you need to replace the 7/4 way
trailer connector in your bumper with a 7/12
pin connector. See your authorized dealer.
Calibration
The calibration process is required for the
system to determine the trailer length. The
system supports trailer lengths of 10– 39 ft
(3– 11.94 m) distance from the hitch point
to the center of the axle or axles. The
calibration process consists of a straight
forward drive followed by a turn. During
the straight drive, the system monitors
various vehicle parameters to make sure
your vehicle is being driven straight and the
trailer is straight behind your vehicle. Any
steering input or trailer movement during
this straight drive pauses the calibration.
During the turn, the system monitors
various vehicle parameters to make sure
your vehicle and trailer are correctly
turning.
For best results:
• Use a smooth and level road when
attempting to calibrate.
• Steer and smoothly turn and avoid
abrupt steering inputs.
• Drive between 2 –16 mph (4– 25 km/h)
.
• Make a typical 90 degree corner turn.
Turning too shallow does not allow the
system to calibrate.
The typical calibration process results in
the system displaying messages in the
information display. The system also
displays additional warnings if the vehicle
or trailer motion is not within the
calibration limits.
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If the system remains on one message for
an extended time, is not progressing
through the typical calibration steps or if
Pro Trailer Backup Assist™ Trailer Not
Detected. Shift to Park Press Knob to Exit,
Pro Trailer Backup Assist™ Trailer Not
Detected. Refer to Owner's Manual. Press
Knob to Exit or Trailer Reverse Guidance
Trailer Not Detected. Refer to Owner's
Manual. Press OK to Exit displays, check
the following:
•
Verify the sensor is correctly installed.
See Fifth Wheel and Gooseneck Trailer
Sensor Installation.
• Verify the trailer length is within the
allowed range of 10– 39 ft (3–11.94 m).
• Verify you are calibrating on a smooth
road surface.
Repeat calibration on a different route if
you have verified the previous checks.
System Operation
The following warnings or difficulties may
occur during system operation. Tips to
resolve them are listed in the following
section.
Pro Trailer Backup Assist™ System is Not
Available or Trailer Reverse Guidance
System is Not Available:
• The system relies on many
sub-systems in your vehicle to correctly
operate. If those sub-systems are not
correctly operating, the system may
not be available.
• Low battery voltage is a condition that
prevents the system from operating.
Please make sure the battery is
correctly charged if the system is not
available.
• If the message continues to display,
see your authorized dealer for service. Pro Trailer Backup Assist™ Driving
Required to Initialize Steering Press Knob
to Exit or Trailer Reverse Guidance Driving
Required to Initialize Steering Press OK to
Exit:
•
The steering system needs to learn
internal parameters to fully enable the
feature. Drive your vehicle straight
forward above 25 mph (40 km/h) for
approximately 5 minutes.
• This may occur when your vehicle is
new, the battery voltage is too low, the
battery has been disconnected or your
steering system has been serviced.
Pro Trailer Backup Assist™ Sensor Not
Detected Refer to Owner's Manual Press
Knob to Exit or Trailer Reverse Guidance
Sensor Not Detected Refer to Owner's
Manual Press OK to Exit:
• Check that the 12 way connector is fully
inserted into the 12 way socket. The red
rubber seal is not visible when the
connector is fully inserted.
• Check that the wiring harness sensor
connection is fully inserted at the trailer
sensor.
• Check for damaged wiring between the
12 way connector and the trailer sensor.
• Only one sensor can be connected to
your vehicle at a time. If you have a 7/12
pin connector in the truck bed and in
the bumper, check to make sure that
only one sensor is connected.
Note: If you did not purchase the fifth wheel
prep pack, you need to replace the 7/4 way
trailer connector in your bumper with a 7/12
pin connector. See your authorized dealer.
Pro Trailer Backup Assist™ Trailer Not
Detected. Refer to Owner's Manual. Press
Knob to Exit or Trailer Reverse Guidance
Trailer Not Detected. Refer to Owner's
Manual. Press OK to Exit:
• If the message continues to display,
see your authorized dealer for service.
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WARNING: Always slowly remove
the slack from the recovery strap prior
to pulling. Failure to do so can introduce
significantly higher loads which can
cause the recovery hooks to break off, or
the recovery strap to fail which can cause
serious injury or death. WARNING:
Never link two straps
together with a clevis pin. These heavy
metal objects could become projectiles
if the strap breaks and can cause serious
injury or death.
Your vehicle comes equipped with
frame-mounted front recovery hooks.
These hooks should never have a load
applied to them greater than the gross
vehicle weight rating of your vehicle.
Before using recovery hooks:
• Make sure all attaching points are
secure and capable of withstanding
the applied load.
• Never use chains, cables or tow straps
with metal hook ends.
• Only use recovery straps that have a
minimum breaking strength two to
three times the gross vehicle weight of
the stuck vehicle.
• Make sure the recovery strap is in good
condition and free of visible cuts, tears
or damage.
• Use a damper device such as a tarp,
heavy blanket or piece of carpet
draped over the recovery strap to help
absorb the energy in the event the
strap breaks.
• Make sure the stuck vehicle is not
loaded heavier than its gross vehicle
weight rating specified on the
certification label. •
Always align the tow vehicle and stuck
vehicle in a straight line (within 10
degrees).
• Keep bystanders to the
sides of the
vehicle, at a distance of at least twice
the length of the recovery strap. This
helps avoid injury from the hazard of a
recovery hook or strap breaking, or a
vehicle lurching into their path.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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