
Snow Plowing
...............................................327
Floor Mats ......................................................
329
Roadside Emergencies
Roadside Assistance ..................................
331
Hazard Flashers ...........................................
332
Fuel Shutoff ..................................................
332
Jump Starting the Vehicle .......................
333
Post-Crash Alert System .........................
335
Transporting the Vehicle ..........................
335
Towing Points ..............................................
336
Customer Assistance
Getting the Services You Need ..............
337
In California (U.S. Only) ...........................
338
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
339
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
340
Getting Assistance Outside the U.S. and Canada ......................................................
340
Ordering Additional Owner's Literature ........................................................................\
342
Reporting Safety Defects (U.S. Only) ........................................................................\
342
Reporting Safety Defects (Canada Only) ........................................................................\
342
Fuses
Fuse Specification Chart .........................
344
Changing a Fuse ..........................................
353
Maintenance
General Information ..................................
355
Opening and Closing the Hood .............
355
Under Hood Overview - 2.7L EcoBoost™ ........................................................................\
356
Under Hood Overview - 3.0L Diesel ......
357
Under Hood Overview - 3.3L ..................
358
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
359 Under Hood Overview - 5.0L
.................
360
Engine Oil Dipstick - Gasoline .................
361
Engine Oil Dipstick - Diesel ......................
361
Engine Oil Check - Gasoline ....................
361
Engine Oil Check - Diesel .........................
362
Oil Change Indicator Reset .....................
363
Changing the Engine Air Filter - Gasoline ........................................................................\
364
Changing the Engine Air Filter - Diesel ........................................................................\
364
Draining the Fuel Filter Water Trap - Diesel ..........................................................
366
Engine Coolant Check ..............................
366
Automatic Transmission Fluid Check ........................................................................\
.
371
Transfer Case Fluid Check ........................
371
Brake Fluid Check ........................................
372
Power Steering Fluid Check ....................
373
Changing the 12V Battery .........................
373
Adjusting the Headlamps ........................
375
Washer Fluid Check ...................................
376
Fuel Filter - Diesel .......................................
376
Fuel Filter - Gasoline ..................................
376
Checking the Wiper Blades .....................
376
Changing the Wiper Blades .....................
377
Changing a Bulb ...........................................
377
Vehicle Care
General Information ..................................
382
Cleaning Products ......................................
382
Cleaning the Exterior .................................
383
Waxing ............................................................
384
Cleaning the Engine ..................................
384
Cleaning the Exhaust - Diesel ...............
385
Cleaning the Windows and Wiper Blades ........................................................................\
385
Cleaning the Interior ..................................
385
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
386
Cleaning Leather Seats ............................
387
Repairing Minor Paint Damage .............
388
5
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GAUGES
Type 1 and 2
Engine oil pressure gauge
A
Engine coolant temperature gauge
B
Fuel gauge
C
Transmission fluid temperature or Turbo boost gauge
D
Speedometer
E
Information display See General Information (page 120).
F
Tachometer
G
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Type 3
Engine oil pressure gauge
A
Engine coolant temperature gauge
B
Fuel gauge
C
Transmission fluid temperature, Turbo boost or Diesel exhaust fluid gauge
D
Speedometer
E
Information display See General Information (page 120).
F
Tachometer
G
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Engine Oil Pressure Gauge
Indicates engine oil pressure. The needle
should stay in the normal operating range
(between L and H). If the needle falls
below the normal range, stop your vehicle,
turn off the engine and check the engine
oil level. Add oil if needed. If the oil level is
correct, have your vehicle checked by an
authorized dealer.
Engine Coolant Temperature
Gauge
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Indicates engine coolant temperature. At
normal operating temperature, the level
indicator will be in the normal range. If the
engine coolant temperature exceeds the
normal range, stop your vehicle as soon as
safely possible, switch off the engine and
let the engine cool.
Fuel Gauge
The fuel gauge indicates about how much
fuel is in the fuel tank.
The arrow adjacent to the fuel pump
symbol indicates on which side of your
vehicle the fuel filler door is located.
Note: The fuel gauge may vary slightly
when your vehicle is moving or on a slope. Low Fuel Reminder
A low fuel level reminder displays and
sounds when the distance to empty
reaches
75 mi (120 km) to empty for
MyKey, and at 50 mi (80 km), 25 mi
(40 km), 10 mi (20 km) and 0 mi (0 km)
for all vehicle keys.
Note: The low fuel reminder can appear at
different fuel gauge positions depending on
fuel economy conditions. This variation is
normal.
Transmission Fluid Temperature
Gauge
(If Equipped)
Indicates transmission fluid temperature.
At normal operating temperature, the level
indicator will be in the normal range. If the
transmission fluid temperature exceeds
the normal range, stop your vehicle as soon
as safely possible and verify the airflow is
not restricted (snow or debris blocking
airflow through the grille).
Also, higher than normal operating
temperature can be caused by special
operation conditions (snowplowing, towing
or off-road use). Refer to Special operating
conditions in the scheduled maintenance
information for instructions.
Operating the transmission for extended
periods with the gauge in the higher than
normal area may cause internal
transmission damage. You need to alter
the severity of your driving conditions to
lower the transmission temperature into
the normal range. If the gauge continues
to show high temperatures, see an
authorized dealer.
Turbo Boost Gauge
(If Equipped)
Indicates the amount of manifold air
pressure in the engine.
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Truck Info
Engine Information
Transmission Temperature
• Gauge View - Shows the turbo boost or transmission temp value.
• Tire Pressure - Shows the tire pressure. See Tire Pressure Monitoring System
(page 408).
• Digital Speedometer - Shows a digital display of your vehicle speed.
• Diesel Exhaust Fluid Status - Shows diesel exhaust fluid status on demand screen
and DEF distance to empty.
• Diesel Exhaust Filter Status - Shows exhaust filter on demand screen.
• Engine Information - Shows engine information.
• Transmission Temperature - Shows the transmission temperature of your vehicle.
Towing Use the arrow buttons to choose
between the following towing
options.
Note: Once you select a trailer, it remains active until you set it as no longer active. An active
trailer still accumulates miles even after you physically disconnect it from your vehicle. Towing
Enter the submenu for items such as % Grade, steering angle, gain and
output display
Towing
Status
Enter the submenu for items such as Trailer Name, Accumulated Miles, Pro
Trailer Backup Assist Status and Trailer BLIS Status - Press
OK for Trailer
Options
Towing
Informa-
tion
Enter the submenu for items such as Running, Brake and Turn Signal Light
Status or No Trailer Detected
Trailer
Light
Check
Trailer Sway Control
Trailer
Setup
Enter the submenu and select your
setting
Select trailer
Enter the submenu and select your
setting
Change Trailer Settings
Enter the submenu and select your
setting
Add Trailer
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If you use anything other than our parts for
maintenance replacements or for service
of components affecting emission control,
such aftermarket parts should be
equivalent to our genuine parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine ’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are:
1. Your vehicle has run out of fuel —the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 200).
4. Driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. You do not require
additional vehicle service.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
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Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration.
If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly, for example, the bulb
does not work, or if the OBD-II system has
determined that some of the emission
control systems have not been properly
checked. In this case, the vehicle is not
ready for I/M testing.
If you have just serviced the vehicle ’s
engine or transmission or the battery has
recently run down or you have replaced it,
the OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving: 1. 15 minutes of steady driving on an
expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.
SELECTIVE CATALYTIC
REDUCTANT SYSTEM - DIESEL
Your vehicle may have a selective catalytic
reduction system. The system helps reduce
emission levels of oxides of nitrogen from
the exhaust system. The system
automatically injects diesel exhaust fluid
into the exhaust system to enable correct
selective catalytic reduction system
function.
Note: Selective catalytic reduction systems
are not fitted to vehicles in markets where
only high-sulfur diesel fuel is available.
Diesel Exhaust Fluid Level
In order for the system to operate correctly
you must maintain the diesel exhaust fluid
level.
A warning message appears in the
information display when the diesel
exhaust fluid level is low. If a warning
message appears, refill the diesel exhaust
fluid tank as soon as possible. See
Information Messages (page 132).
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GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
your vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 388).
Note: Depending on applicable laws and
regulations in the country for which your
vehicle was originally built, your brake lamps
may flash during heavy braking. Following
this, your hazard lights may also flash when
your vehicle comes to a stop. See
Warning Lamps and
Indicators (page 114).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Move the transmission to park (P),
switch the engine off and apply the parking
brake. Inspect the accelerator pedal for
any interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer. Brake Assist
Brake assist detects when you rapidly
brake by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal. It can also reduce
stopping distances in critical situations.
Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking.
If it illuminates when you are
driving, this indicates a
malfunction. Your vehicle
continues to have normal braking without
the anti-lock brake system function. Have
your vehicle checked as soon as possible.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer. It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle
is moving, make sure the parking
brake is disengaged. If the
parking brake is disengaged, this indicates
low brake fluid level or a brake system
fault. Have your vehicle checked as soon
as possible.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer.
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