Four-wheel Drive Vehicles
You can only tow a four-wheel drive
vehicle with all wheels on the ground by
placing the transfer case in its neutral
position and engaging the
four-wheel-down towing feature. Perform
the steps outlined in the following section
after positioning your vehicle behind the
tow vehicle and properly securing them
together.
Note:
Make sure you properly secure your
vehicle to the tow vehicle.
Note: If completed successfully, the
information display shows NEUTRAL TOW
LEAVE IN N or Neutral Tow Enabled
Leave Transmission in Neutral. This
indicates that your vehicle is safe to tow
with all wheels on the ground.
Note: If you do not see the message in the
display, you must perform the procedure
again from the beginning.
Note: For F-150 Raptor, please refer to your
Raptor supplement guide.
Four-wheel-down Towing
1. Put the ignition in the on position, but do not start the engine. If your vehicle
has an ignition key, turn the key to on.
If your vehicle has intelligent access,
press the engine START/STOP button
once without pressing the brake pedal.
2. Press and hold the brake pedal.
3. Rotate the four-wheel drive switch to 2H
.
4. Shift the transmission to neutral (N). 5. Rotate the four-wheel drive switch
from
2H to 4L and back to 2H five
times within seven seconds. If
completed successfully, the
information display shows
NEUTRAL
TOW LEAVE IN N or Neutral Tow
Enabled Leave Transmission in
Neutral
. This indicates that your
vehicle is safe to tow with all wheels
on the ground.
Note: If you do not see the message in the
display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts into its neutral position.
This is normal.
6. Leave the transmission in neutral (N) and turn the ignition as far as it can go
toward the off position. It does not turn
fully off when the transmission is in
neutral (N). If your vehicle has an
ignition key, you must leave the key in
the ignition while towing. To lock and
unlock your vehicle, use the keyless
entry keypad or an extra set of keys. If
your vehicle has intelligent access,
press the engine START/STOP button
once without pressing the brake pedal.
You do not need to leave your keys in
the vehicle. You can lock and unlock
your vehicle as you normally do.
7. Release the brake pedal. WARNING:
Do not disconnect the
battery during recreational towing. It
prevents the transfer case from shifting
properly and may cause the vehicle to
roll, even if the transmission is in park
(P).
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WARNING: Shifting the transfer
case to its neutral position for
recreational towing may cause the
vehicle to roll, even if the transmission is
in park (P). It may injure the driver and
others. Make sure you press the foot
brake and the vehicle is in a secure, safe
position when you shift to neutral (N).
Note: Failing to put the transfer case in its
neutral position while towing the vehicle
can damage vehicle components.
Note: You can check four-wheel-down
towing status at any time by opening the
driver's door or turning the ignition to the
accessory or on position. A message
displays in the information display
confirming your vehicle is in neutral tow.
To exit four-wheel-down towing and return
the transfer case to its
2H position:
1. With your vehicle still properly secured
to the tow vehicle, put the ignition in
the on position, but do not start the
engine. If your vehicle has an ignition
key, turn the key to on. If your vehicle
has intelligent access, press the engine
START/STOP
button once without
pressing the brake pedal.
2. Press and hold the brake pedal.
3. Place the transmission back into park (P).
4. Release the brake pedal.
Note: If completed successfully, the
instrument cluster displays
4X2, and
Neutral Tow Disabled.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts out of its neutral
position, this is normal. Note:
If
Shift Delayed Pull Forward
displays in the instrument cluster, transfer
case gear tooth blockage is present. See the
instructions following this section.
5. Apply the parking brake, then disconnect your vehicle from the tow
vehicle.
6. Release the parking brake, start the engine, and shift the transmission into
drive (D) to make sure the transfer
case is out of the neutral tow position.
7. If the transfer case does not successfully shift out of neutral (N),
set the parking brake until you can have
your vehicle serviced.
Resolving the
Shift Delayed Pull Forward
Message
If the instrument cluster displays
Shift
Delayed Pull Forward, perform the
following:
1. Press and hold the brake pedal.
2. Put the transmission into neutral (N), then start the engine.
3. With the engine running, shift the transmission into drive (D) and let the
vehicle roll forward, up to
3 ft (1 m).
You may hear an audible noise as the
transfer case shifts out of its neutral
position. This is normal.
4. Make sure the instrument cluster displays
Neutral Tow Disabled.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
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4. You can attempt to start the vehicle
by pressing the brake pedal and
START/STOP, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps 1 through 4.
JUMP STARTING THE VEHICLE WARNING:
Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation. WARNING:
Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately. WARNING:
Use only adequately
sized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your
automatic transmission vehicle.
Note: Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle. Note:
Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch.
Connecting the Jumper Cables WARNING:
Do not attach the
cables to fuel lines, engine rocker covers,
the intake manifold or electrical
components as grounding points. Stay
clear of moving parts. To avoid reverse
polarity connections, make sure that you
correctly identify the positive (+) and
negative (-) terminals on both the
disabled and booster vehicles before
connecting the cables. WARNING:
Do not attach the end
of the positive cable to the studs or
L-shaped eyelet located above the
positive (+) terminal of your vehicle ’s
battery. High current may flow through
and cause damage to the fuses. WARNING: Do not connect the end
of the second cable to the negative (-)
terminal of the battery to be jumped. A
spark may cause an explosion of the
gases that surround the battery.
Note: In the illustration, the bottom vehicle
represents the booster vehicle.
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1.
Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery.
2. Connect the other end of the positive (+) cable to the positive (+) terminal
of the booster vehicle battery.
3. Connect the negative (-) cable to the negative (-) terminal of the booster
vehicle battery.
4. Make the final connection of the negative (-) cable to an exposed metal
part of the stalled vehicle's engine,
away from the battery and the fuel
injection system, or connect the
negative (-) cable to a ground
connection point if available. Jump Starting
1.
Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
RPM, as shown in your tachometer.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both vehicle engines for an
additional three minutes before
disconnecting the jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected. 1. Remove the negative (-) jumper cable
from the disabled vehicle.
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2
1
3
E142664 4
1
3
2
E142665
Protected Component
Fuse Rating
Fuse Number
Horn.
25A 1
1
Electric fan 1.
50A 2
2
Windshield wiper motor.
30A 2
3
Body control module.
60A 2
4
Starter relay.
30A 2
5
Power point 1.
20A 2
6
Power point 2.
20A 2
8
Rain sensor.
5A 1
10
Upfitter 1 relay (Raptor).
15A 2
12
4x4 run/start.
10A 1
13
Adaptive cruise control run/start module.
Not used (base).
—
14
Not used (spare) (Raptor).
15A 1
Front view camera.
7.5A 1
15
Voltage quality module.
Voltage quality module (Raptor).
15A 1
Powertrain control module.
10A 1
16
Transmission control module run/start.
Anti-lock brakes run/start.
10A 1
17
Electric power steering run/start.
10A 1
18
Upfitter 5 relay (Raptor).
5A 1
19
Blower motor.
40A 2
20
Passenger seat motors.
30A 2
21
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Protected Component
Fuse Rating
Fuse Number
Trailer brake control.
5A
4
Not used (spare).
20A
5
Not used (spare).
10A
6
Not used (spare).
10A
7
Not used (spare).
10A
8
Extended power module (base).
10A
9
Embedded modem module.
5A
10
Combined sensor module.
5A
11
Climate head module.
7.5A
12
Smart datalink connector.
Cluster.
7.5A
13
Steering column control module.
Brake on/off switch.
10A
14
Smart datalink connector.
10A
15
Tailgate release.
15A
16
Heads up display.
5A
17
Terrain switch.
Ignition switch and passive-entry passive-
start start stop switch.
5A
18
Key inhibit solenoid.
Extended power module (base).
7.5A
19
Restraint control module (Raptor).
7.5A
Not used (spare).
7.5A
20
Heads up display.
5A
21
In car temperature with humidity sensor.
Passenger occupant detection (Raptor).
5A
22
Power driven rear glass switch.
10A
23
Inverter.
Driver side window.
Moonroof.
Vista roof.
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