SYNC™ Troubleshooting
........................496
SYNC™ 3
General Information ..................................
505
Using Voice Recognition ..........................
507
Entertainment ...............................................
513
Climate ...........................................................
523
Phone ..............................................................
525
Navigation ......................................................
527
Apps .................................................................
532
Settings ..........................................................
535
SYNC™ 3 Troubleshooting .....................
537
Accessories
Accessories ...................................................
550
Ford Protect
Ford Protect ...................................................
551
Scheduled Maintenance
General Maintenance Information .......
553
Normal Scheduled Maintenance .........
556
Special Operating Conditions Scheduled Maintenance ............................................
560
Scheduled Maintenance Record ..........
566
Appendices
Electromagnetic Compatibility ..............
577
End User License Agreement ................
580
Declaration of Conformity ......................
605
Declaration of Conformity - Vehicles With: SYNC 3 ...........................................
605
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F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Table of Contents
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data assist in understanding
how a vehicle
’s systems performed. The
event data recorder is designed to record
data related to vehicle dynamics and
safety systems for a short period of time,
typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur. Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 535).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
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F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Introduction
USING POWER RUNNING
BOARDS
WARNING: In extreme climates,
excessive ice buildup may occur, causing
the running boards not to deploy. Make
sure that the running boards have
deployed, and have finished moving
before attempting to step on them. The
running boards will resume normal
function once the blockage is cleared. WARNING:
Switch off the running
boards before jacking or placing any
object under your vehicle. Never place
your hand between the extended running
board and your vehicle. A moving running
board may cause injury.
Note: Do not use the running boards, front
and rear hinge assemblies, running board
motors, or the running board underbody
mounts to lift your vehicle when jacking.
Always use proper jacking points.
Note: The running boards may operate
more slowly in cool temperatures.
Note: The running board mechanism may
trap debris such as mud, dirt, snow, ice and
salt. This may cause unwanted noise. If this
happens, manually set the running boards
to the deployed position. Then, wash the
system, in particular the front and rear hinge
arms, with a high-pressure car wash wand. Automatic Power Deploy The running boards automatically extend
down and out when you open the door.
This can help you enter and exit your
vehicle.
Automatic Power Stow
When you close the doors, the running
boards return to the stowed position after
a two-second delay.
Manual Power Deploy
You can manually operate the running
boards in the information display.
1. Select
Settings.
2. Select
Advanced Settings.
3. Select
Vehicle.
4. Select
Power Running Boards.
5. Select your desired power running board setting.
Set the running boards in the deployed
position to access the roof.
The running boards return to the stowed
position and enter automatic mode when
the vehicle speed exceeds 3 mph (5 km/h).
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(If Equipped)E166682
Setting the Blower Motor Speed
Press and release + or - to adjust
the volume of air circulated in
the vehicle.
Setting the Temperature Turn the control on the left-hand side of
the climate control to set the left-hand
temperature.
Note:
This control also sets the right-hand
side temperature when you switch off dual
zone mode.
Turn the control on the right-hand side of
the climate control to set the right-hand
temperature.
Switching Auto Mode On and Off Press and release the button to
switch on automatic operation,
then set the temperature.
The system adjusts the blower motor
speed, air distribution, air conditioning
operation, and outside or recirculated air
to reach and maintain the temperature you
have set. Switching the Air Conditioning On
and Off Press and release the button.
Use air conditioning with recirculated air
to improve cooling performance and
efficiency.
Note: In certain conditions, for example,
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.
Switching the Climate Control On
and Off Press and release the button.
Switching Dual Zone Mode On and
Off Press and release the button to
switch on temperature control
for the right-hand side of the
vehicle.
Switching Maximum Air
Conditioning On and Off Press and release the button for
maximum cooling.
The left-hand and right-hand settings set
to LO, recirculated air flows through the
instrument panel air vents, air conditioning
turns on and the blower motor adjusts to
the highest speed.
Switching Maximum Defrost On
and Off Press and release the button for
maximum defrosting.
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The left-hand and right-hand settings set
to HI, air flows through the windshield air
vents, and the blower motor adjusts to the
highest speed.
You can also use this setting to defog and
clear the windshield of a thin covering of
ice.
Note:
To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.
Note: The heated rear window also turns
on when you select maximum defrost.
Switching Recirculated Air On and
Off Press and release the button to
switch between outside air and
recirculated air.
The air currently in the passenger
compartment recirculates. This may
reduce the time needed to cool the interior,
when used with A/C, and reduce unwanted
odors from entering your vehicle.
Note: Recirculated air may turn off, or
prevent you from switching it on, in all air
flow modes except MAX A/C to reduce the
risk of fogging. Recirculation may also turn
on and off in various air distribution control
combinations during hot weather in order
to improve cooling efficiency.
HINTS ON CONTROLLING THE
INTERIOR CLIMATE -
VEHICLES WITH: AUTOMATIC
TEMPERATURE CONTROL
General Hints
Note: Prolonged use of recirculated air may
cause the windows to fog up.
Note: You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting. Note:
To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
Note: To improve the time to reach a
comfortable temperature in hot weather,
drive with the windows open until you feel
cold air through the air vents.
Automatic Climate Control
Note: Adjusting the settings when your
vehicle interior is extremely hot or cold is
not necessary. Automatic mode is best
recommended to maintain set temperature.
Note: The system adjusts to heat or cool
the interior to the temperature you select
as quickly as possible.
Note: For the system to function efficiently,
the instrument panel and side air vents
should be fully open.
Note: If you select AUTO during cold
outside temperatures, the system directs
air flow to the windshield and side window
air vents. In addition, the blower motor may
run at a slower speed until the engine warms
up.
Note: If you select
AUTO during hot
temperatures and the inside of the vehicle
is hot, the system uses recirculated air to
maximize interior cooling. Blower motor
speed may also reduce until the air cools.
Quickly Heating the Interior
1. Press and release
AUTO.
2. Adjust the temperature function to the
setting you prefer.
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F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Climate Control
Recommended Settings for
Heating
1. Press and release AUTO.
2. Adjust the temperature function to the
setting you prefer. Use
72°F (22°C) as
a starting point, then adjust the setting
as necessary.
Quickly Cooling the Interior
1. Press and release
MAX A/C.
Recommended Settings for
Cooling
1. Press and release
AUTO.
2. Adjust the temperature function to the
setting you prefer. Use
72°F (22°C) as
a starting point, then adjust the setting
as necessary.
Defogging the Side Windows in
Cold Weather
1. Press and release defrost or maximum
defrost.
2. Adjust the temperature control to the setting you prefer. Use
72°F (22°C) as
a starting point, then adjust the setting
as necessary.
HINTS ON CONTROLLING THE
INTERIOR CLIMATE -
VEHICLES WITH: MANUAL
TEMPERATURE CONTROL
General Hints
Note: Prolonged use of recirculated air may
cause the windows to fog up.
Note: You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting. Note:
To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
Note: To improve the time to reach a
comfortable temperature in hot weather,
drive with the windows open until you feel
cold air through the air vents.
Quickly Heating the Interior
1. Adjust the blower motor speed to the highest speed setting.
2. Adjust the temperature control to the highest setting.
3. Direct air to the footwell air vents.
Recommended Settings for
Heating
1. Adjust the blower motor speed to the center setting.
2. Adjust the temperature control to the midway point of the hot settings.
3. Direct air to the footwell air vents.
Quickly Cooling the Interior
1. Select
MAX A/C.
2. Drive with the windows open for a short
period of time.
Recommended Settings for
Cooling
1. Adjust the blower motor speed to the center setting.
2. Adjust the temperature control to the midway point of the cold settings.
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For additional cabin air filter information,
or to replace the filter, see an authorized
dealer.
REMOTE START (IF EQUIPPED)
You can switch this feature on or off and
adjust the settings using the information
display controls. See
Information
Displays (page 120).
The climate control system adjusts the
interior temperature during remote start.
You cannot adjust the climate control
setting during remote start operation.
Switch the ignition on to make
adjustments.
Based on your remote start settings, the
following vehicle-dependent features may
or may not remain on after remote starting
your vehicle:
• Climate controlled seats.
• Heated steering wheel.
• Heated mirrors.
• Heated rear window.
• Windshield wiper de-icer.
Note: For dual zone climate controlled
seats, the passenger seat setting defaults
to match the driver seat during remote start.
Automatic Settings
If
Auto is on, the system sets the interior
temperature to 72°F (22°C) and heats or
cools the vehicle interior as required to
achieve comfort.
Note: In cold weather, the heated rear
window and heated mirrors turn on.
Last Settings
If
Last Settings is on, the system uses the
settings last selected before you turned
off the vehicle. Heated and Cooled Features
In Auto mode, certain heated features may
switch on during cold weather, and cooled
features during hot weather.
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F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Climate Control
Because your vehicle
’s engine is
electronically controlled by a computer,
some control conditions are maintained
by power from the battery. When the
battery is disconnected or a new battery
is installed, the engine must relearn its idle
and fuel trim strategy for optimum
driveability and performance. Flexible fuel
vehicles (FFV) must also relearn the
ethanol content of the fuel for optimum
driveability and performance.
To restore the settings, do the following:
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start your vehicle.
5. Run the engine until it reaches normal operating temperature. While the
engine is warming up, complete the
following: Reset the clock. Reset the
power windows bounce-back feature.
See Windows and Mirrors (page 103).
Reset the radio station presets. See
Audio System (page 478).
6. Allow the engine to idle for at least one
minute.
7. Drive the vehicle at least 10 mi (16 km)
to completely relearn the idle trim and
fuel trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy.
Note: For flexible fuel vehicles, if you are
operating on E85, you may experience poor
starts or an inability to start the engine and
driveability problems until the fuel trim and
ethanol content have been relearned. Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
If storing your vehicle for more than 30
days without recharging the battery, we
recommend that you disconnect the
negative battery cable to maintain battery
charge for quick starting.
Battery Management System
(If
Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some electrical systems to
protect the battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
displays to alert you that battery
protection actions are active. These
messages are only for notification that an
action is taking place, and not intended to
indicate an electrical problem or that the
battery requires replacement.
After battery replacement, or in some
cases after charging the battery with an
external charger, the battery management
system requires eight hours of vehicle sleep
time to relearn the battery state of charge.
During this time your vehicle must remain
fully locked with the ignition switched off.
Note: Prior to relearning the battery state
of charge, the battery management system
may temporarily disable some electrical
systems.
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F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Maintenance