2020 FORD EXPLORER stop start

Action and Description
Menu Item
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.
Ski Conditions
SETTINGS Press the button to enter the
settings menu.
Once you select a tile, press the
button next to a menu item to
view an explanation of the
feature or setting.
Sound
Select this tile to adjust the sound settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and
off and adjust the settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings.
Audio
Select this tile to adjust the audio settings. Driver Assist (If Equipped)
Select this tile to adjust Driver Assist
features like Parking Aids, Lane Keeping
System, Pedestrian Detection, and
Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings
like windows, alarm, lighting, and MyKey
settings.
FordPass
Select this tile to adjust the FordPass
settings
General
Select this tile to adjust settings like
language, measurement units, or to reset
the system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and
off.
Automatic Updates
Select this tile to adjust the automatic
update settings.
Mobile Apps
Select this tile to adjust permissions,
enable, disable, and update mobile apps.
469
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- SYNC™ 3E280315 E268570

Apps
Possible Cause and Resolution
Symptom
The system cannot find any
apps. –
Incompatible device.
•You will need an Android device with OS 4.3 or
higher or an iOS device with iOS 8.0 or higher. Pair
and connect your Android device to find AppLink
compatible apps. Connect your iOS device to a
USB port or pair and connect using Bluetooth.
I have a compatible device
and it is correctly connected
but the system still cannot
find any apps. –
AppLink compatible apps not installed on your device.
•Download and install the latest version of the app.
– AppLink compatible apps not running on your device.
•Start the apps to allow the system to find them
and make sure you sign in to any apps if required.
– Incorrect app settings.
•Check and adjust the app settings on your device
and allow SYNC to access the app if required.
I have a compatible device,
it is correctly connected and
my apps are running but the
system still cannot find any
apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have
an exit or quit option, use this and then restart the
apps. Alternatively, use the force stop option in the
settings menu on your device.
• If you have an iOS device with iOS 7.0 or higher, tap
the home button on your device twice and then
swipe the app upward to close it.
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them. –
An issue on some older versions of the Android oper-
ating system could result in apps not being found.
•Switch Bluetooth off and on again to force the
system to reconnect to your device.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- SYNC™ 3

Changing the Color..............................................
94
Switching Ambient Lighting Off..................... 94
Switching Ambient Lighting On...................... 93
Ambient Lighting - Vehicles With: 8 Inch Information and Entertainment Display
Screen.............................................................93
Adjusting the Brightness................................... 93
Changing the Color.............................................. 93
Switching Ambient Lighting Off..................... 93
Switching Ambient Lighting On...................... 93
Anti-Theft Alarm............................................78 Arming the Alarm................................................. 79
Disarming the Alarm........................................... 79
Appendices...................................................506
Apps.................................................................466 SiriusXM Traffic and Travel Link.................. 468
Using Apps on an Android Device...............467
Using Apps on an iOS Device........................ 467
Using Mobile Navigation on an Android Device................................................................ 467
At a Glance.......................................................20
At a Glance - ST.............................................20
Audible Warnings and Indicators..............111
Headlamps On Warning Chime...................... 111
Key in Ignition Warning Chime......................... 111
Keyless Warning Alert......................................... 111
Parking Brake On Warning Chime.................. 111
Audio Control...................................................82 You can operate the following functions
with the control:............................................... 82
Audio System
...............................................430
General Information......................................... 430
Audio Unit
......................................................430
Adjusting the Volume........................................ 431
Changing Radio Stations................................. 431
Switching the Audio Unit On and Off.........431
Using Seek, Fast Forward and Reverse.............................................................. 431
Auto Hold
.........................................................218
Auto Hold Indicator............................................ 218
Switching Auto Hold On and Off.................. 218
Using Auto Hold.................................................. 218
Autolamps........................................................89 Windshield Wiper Activated
Headlamps........................................................ 89
Automatic Climate Control
.......................137
Accessing Rear Climate Controls.................. 137Accessing the Air Distribution
Controls.............................................................. 137
Accessing the Menu........................................... 137
Setting the Blower Motor Speed................... 137
Setting the Temperature................................. 138
Switching Auto Mode On and Off................138
Switching Maximum Air Conditioning On and Off............................................................... 139
Switching Maximum Defrost On and Off....................................................................... 139
Switching Recirculated Air On and Off....................................................................... 139
Switching the Air Conditioning On and Off....................................................................... 139
Switching the Climate Control On and Off....................................................................... 139
Automatic High Beam Control.................95
Automatic High Beam Control Indicators.......................................................95
Automatic Transmission
...........................202
Automatic Return to Park............................... 203
If Your Vehicle Gets Stuck in Mud or Snow.................................................................. 207
Manual Park Release (MPR)......................... 205
SelectShift Automatic ™
Transmission.................................................. 205
Stay in Neutral Mode....................................... 204
Tow Mode ............................................................ 204
Understanding Your Transmission Selector Positions.......................................................... 202
Automatic Transmission Fluid Check............................................................336
Auto-Start-Stop...........................................180 Disabling Auto-Start-Stop.............................. 181
Enabling Auto-Start-Stop.............................. 180
Autowipers.......................................................85 Autowipers Settings........................................... 86
Auxiliary Power Points
................................167
110 Volt AC Power Point.................................... 167
12 Volt DC Power Point...................................... 167
USB Port and Power Point Locations.........167
B
Battery See: Changing the 12V Battery..................... 338
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index

Protecting Your Investment...........................
487
Why Maintain Your Vehicle?......................... 487
Why Maintain Your Vehicle at Your Dealership?..................................................... 487
Getting Assistance Outside the U.S. and Canada.........................................................309
Getting the Services You Need..............306 Away From Home............................................. 306
Global Opening..............................................98 Remote Control Front Windows.................... 98
H
Hazard Flashers...........................................300
Headlamp Adjusting See: Adjusting the Headlamps.................... 340
Headlamp Exit Delay
....................................89
Headrest See: Head Restraints......................................... 144
Head Restraints
............................................144
Adjusting the Head Restraints....................... 145
Tilting Head Restraints .................................... 146
Heated Exterior Mirrors...............................142
Heated Rear Window..................................142
Heated Seats
.................................................156
Front Seats........................................................... 156
Second Row Heated Seats.............................. 157
Heated Steering Wheel...............................83
Heated Windshield
.......................................141
Windshield Wiper De-Icer................................ 141
Heating See: Climate Control.......................................... 137
High Voltage Battery...................................201 General Information.......................................... 201
Hill Descent Control....................................228
Hill Descent Control Indicator
.................229
Hill Start Assist...............................................217 Switching the System On and Off................217
Using Hill Start Assist........................................ 217
Hints on Controlling the Interior Climate
..........................................................139
Defogging the Side Windows in Cold
Weather............................................................ 140
General Hints....................................................... 139
Quickly Cooling the Interior............................ 140
Quickly Heating the Interior............................ 140
Recommended Settings for Cooling..........140
Recommended Settings for Heating..........140 Hints on Driving With Anti-Lock
Brakes.............................................................215
Hood Lock See: Opening and Closing the Hood..........323
Horn....................................................................84
How Does Adaptive Cruise Control With Stop and Go Work....................................246
How Does the Rear Occupant Alert System Work
...............................................160
Hybrid Vehicle Frequently Asked Questions - 3.3L, Hybrid Electric
Vehicle (HEV).............................................184
Hybrid Vehicle Operation - 3.3L, Hybrid Electric Vehicle (HEV)
.............................182
Battery.................................................................... 182
Braking.................................................................... 183
Driving..................................................................... 182
Driving to Optimize Fuel Economy..............183
Starting................................................................... 182
Stopping................................................................. 182
Transmission Operation................................... 182
I
Ignition Switch................................................172
In California (U.S. Only).............................307
Information Display Control
.......................83
Information Displays.....................................112
General Information............................................ 112
Information Messages................................120 4WD........................................................................\
. 136
Active Park.............................................................. 121
Adaptive Cruise Control.................................... 121
Adaptive Headlamps.......................................... 121
AdvanceTrac ™ and Traction Control..........122
Alarm....................................................................... 122
Battery and Charging System (12 Volt).................................................................... 122
Battery and Charging System (High Voltage)............................................................. 123
Blind Spot Information and Cross Traffic Alert System.................................................... 124
Doors and Locks.................................................. 125
Driver Alert............................................................. 126
Fuel........................................................................\
.. 126
Hill Descent Control........................................... 126
Hill Start Assist..................................................... 127
Keys and Intelligent Access............................. 127
544
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index

Setting the Adaptive Cruise Control
Gap..................................................................251
Following a Vehicle........................................... 252
Setting the Adaptive Cruise Control Speed............................................................250
Manually Changing the Set Speed..............251
Setting the Adaptive Cruise Speed from a Complete Stop................................................ 251
Setting the Cruise Control Speed..........244 Changing the Set Speed................................. 244
Setting the Hill Descent Speed..............228
Side Airbags.....................................................50
Side Sensing System..................................234 Object Distance Indicator............................... 235
Sitting in the Correct Position
..................144
Snow Chains See: Using Snow Chains................................. 368
Spare Wheel See: Changing a Road Wheel........................ 376
Special Notices
................................................16
New Vehicle Limited Warranty........................ 16
Notice to Owners of Pickup Trucks and Utility Type Vehicles......................................... 17
On Board Diagnostics Data Link Connector............................................................ 17
Special Instructions............................................. 16
Using Your Vehicle as an Ambulance.............17
Using Your Vehicle With a Snowplow............17
Special Operating Conditions Scheduled Maintenance..............................................493
Exceptions........................................................... 494
Speed Control See: Cruise Control........................................... 244
Stability Control
...........................................225
Principle of Operation...................................... 225
Starter Switch See: Ignition Switch............................................ 172
Starting a Gasoline Engine........................173 Automatic Engine Shutdown......................... 174
Failure to Start...................................................... 174
Guarding Against Exhaust Fumes................176
Important Ventilating Information...............176
Stopping the Engine When Your Vehicle is Moving................................................................ 175
Stopping the Engine When Your Vehicle is Stationary.......................................................... 175
Vehicles with an Ignition Key.......................... 173
Vehicles with Keyless Start............................. 173Starting a Hybrid Electric Vehicle
System...........................................................176
Automatic Engine Shutdown.......................... 177
Fast Restart........................................................... 176
Guarding Against Exhaust Fumes................178
Important Ventilating Information...............178
Switching Off Your Vehicle When It Is Moving................................................................ 177
Switching Off Your Vehicle When It Is Stationary.......................................................... 177
Starting and Stopping the Engine..........172 General Information........................................... 172
Steering............................................................273 Adaptive Learning.............................................. 273
Electric Power Steering.................................... 273
Steering Wheel
...............................................80
Storage Compartments..............................171
Sunroof See: Moonroof..................................................... 102
Sun Visors
........................................................101
Illuminated Vanity Mirror................................. 102
Supplementary Restraints System.........46 Principle of Operation........................................ 46
Switching Adaptive Cruise Control On and Off.........................................................250
Automatic Cancellation or Deactivation................................................... 250
Switching Adaptive Cruise Control Off...................................................................... 250
Switching Adaptive Cruise Control On....................................................................... 250
Switching Automatic High Beam Control On and Off
.....................................................95
Activating the Automatic High Beam
Control................................................................ 95
Switching Cruise Control On and Off..................................................................244
Switching Cruise Control Off......................... 244
Switching Cruise Control On......................... 244
Switching From Adaptive Cruise Control to Cruise Control.......................................253
Switching Hill Descent Control On and Off
...................................................................228
Switching Intelligent Mode On and Off...................................................................255
Changing the Set Speed with Intelligent Adaptive Cruise Control............................. 255
549
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index

Electronic Stability Control - ST Model
........................................................................\
..... 226
Using Summer Tires...................................368
Using Traction Control...............................224 Switching the System Off............................... 224
System Indicator Lights and Messages......................................................... 224
Using a Switch.................................................... 224
Using Voice Recognition...........................440 Apps....................................................................... 445
Automatic Blower Motor Speed Reduction........................................................ 446
Climate.................................................................. 442
Entertainment..................................................... 441
General................................................................. 440
Navigation............................................................ 444
Phone..................................................................... 443
SiriusXM Traffic and Travel Link................... 445
Voice Settings..................................................... 446
Utilizing the Mediation/Arbitration Program (Canada Only)........................309
V
Vehicle Care...................................................345 General Information......................................... 345
Vehicle Certification Label
.......................393
Vehicle Identification Number................393
Vehicle Storage............................................350 Body....................................................................... 350
Brakes...................................................................... 351
Cooling system.................................................... 351
Disconnecting Your 12 Volt Battery..............351
Engine..................................................................... 351
Fuel system........................................................... 351
General.................................................................. 350
Miscellaneous...................................................... 351
Plugging in Your HYBRID................................. 351
Removing Vehicle From Storage.................. 352
Tires........................................................................\
. 351
Vehicle Wi-Fi Hotspot................................429
Ventilation See: Climate Control.......................................... 137
VIN See: Vehicle Identification Number............393
Voice Control
...................................................82 W
Warning Lamps and Indicators
...............107
Adaptive Cruise Control................................... 107
Anti-Lock Braking System............................... 107
Auto Hold Active................................................. 107
Auto Hold Unavailable..................................... 108
Automatic High Beam Control...................... 107
Auto Start-stop.................................................. 108
Battery.................................................................... 108
Blind Spot Monitor............................................ 108
Brake System Warning Lamp........................ 108
Cruise Control...................................................... 108
Direction Indicator............................................. 108
Door Ajar................................................................ 108
Electric Park Brake............................................. 108
Engine Oil.............................................................. 109
Engine or Motor Coolant Temperature................................................... 109
Fasten Rear Seatbelt........................................ 109
Fasten Seatbelt.................................................. 109
Front Airbag......................................................... 109
Front Fog Lamps................................................ 109
High Beam............................................................ 109
Hill Descent.......................................................... 109
Hood Ajar.............................................................. 109
Lamps On............................................................. 109
Liftgate Ajar.......................................................... 109
Low Beam Warning........................................... 109
Low Fuel Level..................................................... 109
Low Tire Pressure Warning.............................. 110
Low Washer Fluid................................................ 110
Powertrain Fault.................................................. 110
Ready to Drive....................................................... 110
Service Engine Soon........................................... 110
Stability Control................................................... 110
Stability Control Off........................................... 110
Stop Safely Now.................................................. 110
Washer Fluid Check
.....................................341
Washers See: Cleaning the Exterior.............................. 346
See: Wipers and Washers................................. 85
Waxing.............................................................347
What Is 911 Assist...........................................55
What Is Adaptive Cruise Control With Lane Centering..........................................246
What Is Automatic High Beam Control............................................................95
551
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index